Kurs: E2E100 Root Cause Analysis


Klasserom5 dagerDeltidKursNorsk
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Målsetning

Perform E2E Root Cause Analysis to isolate the component causing the problem in a heterogeneous IT landscape

Kursinnhold

Course version: 095

Delivery
5 days instructor-led classroom

Goals
Perform E2E Root Cause Analysis to isolate the component causing the problem in a heterogeneous IT landscape
Perform component specific Root Cause Analysis to identify the root cause of a problem

Audience
Technology consultant
System Administrator
Solution Architect
Team Lead

Prerequisites
Essential
SAP Web AS architecture
Basic knowledge of the SAP Solution Manager

Recommended
None

Course based on software release
SAP Solution Manager 7.1 SP 08

Content
Incident Management Process and Scope of End-to-End Diagnostics
End-to-End Change Analysis & Change Reporting
End-to-End Workload Analysis
Performance Analysis with CA Wily Introscope
Java Memory and Thread Dump Analyse
End-to-End Trace Analysis
End-to-End Exception Analysis and Exception Management
Client-Side tracing with BMC AppSight
Application and Data Inconsistency Analysis

Notes
The course does not introduce NetWeaver fundamentals and administrations.
The course does not introduce the installation and setup process of Solution Manager Diagnostics
To ensure the learning process and to pass the certification at the end of this course, it is recommended to deepen the knowledge in regards to the taught content through self-study, which should take place outside of the regular course hours
A certification exam is offered as part of the course. The test is run at the end of the course.



 

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