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This 1-day course provides an introduction to IT Governance, and examines the need, value and benefits of governance to any IT organization. The course reviews IT governance drivers in the marketplace outlining the history and background of each. It includes a comparison of the available methodologies and their content and offers guidance on how and when each might be best used. Attendees should have a basic understanding of ITIL (IT Infrastructure Library), but regardless, ITIL will be briefly described and used as a baseline against which other methodologies are compared and contrasted.
• The IT Infrastructure Library (ITIL)
• Basel II
• Cobit (and COSO)
• Six Sigma
• Sarbanes-Oxley (SOX)
• Standards: BS15000, BS7799, ISO9000, ISO20000
• Attendees who have not already attended IT Service Management training may be interested to attend the ITIL Foundations for ITSM course H1846S
• Practitioner and Manager’s level training in IT Service Management.
Some knowledge of ITIL and IT Service Management or IT audit experience would be beneficial, but is not essential as this is an introductory level course.
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