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Nettstudie 12 måneder 12 000 kr
A combined module that covers the key concepts of 5 ITIL Practices: Relationship Management, Supplier Management, Service Level Management, Continual Improvement and Info... [+]
Understand the key concepts of Relationship Management, Supplier Management, Service Level Management, Continual Improvement, and Information Security Management, elucidating their significance in fostering collaboration, ensuring service quality, driving continual improvement, and maintaining information security. This eLearning is: Interactive Self-paced   Device-friendly   12 hours content   Mobile-optimised   Practical exercises   Exam: 60 questions Multiple choise 90 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Receive practical guidance on the processes and activities of Problem Management, including their roles in the service value chain. [+]
Understand the purpose and key concepts of Problem Management, including its role in identifying and managing the root causes of incidents to prevent recurrence.   This eLearning is: Interactive   Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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1 dag 9 500 kr
19 Sep
14 Nov
AZ-1008: Administer Active Directory Domain Services [+]
AZ-1008: Administer Active Directory Domain Services [-]
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Nettstudie 12 måneder 5 000 kr
Learn how to improve user and customer experience, as well as the overall success of your service relationships. [+]
Understand the purpose and key concepts of the Service Desk practice, including how it serves as the central point of contact between the service provider and the users, facilitating effective communication. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content mobil-optimised practical exercises     Exam: 20 questions Multiple Choice 30 minutes Closed book Minimum required score to pass: (65%)   [-]
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Nettstudie 12 måneder 5 000 kr
Learn to deliver an agreed quality of service by handling all predefined, user-initiated service requests in an effective and user-friendly manner. [+]
Understand the purpose and key concepts of the Continual Improvement Practice, elucidating its significance in fostering a culture of ongoing improvement and innovation within the organisation. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn to provide accurate and reliable information about the configuration of services and configuration support items when and where it is needed. [+]
Understand the purpose and key concepts of Service Configuration Management, including its role in maintaining accurate and reliable information about configuration items (CIs) within the IT infrastructure. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content Mobile-optimised Practical exercises   Exam: 20 questions Multiple Choice 30 Minutes Closed book Pass Mark: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn to maximise the number of successful service and product changes by ensuring that risks have been accurately assessed, authorising changes, and managing change sche... [+]
Understand the purpose and key concepts of Change Enablement, highlighting its importance in managing changes effectively to minimise risk and ensure business continuity.   This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours of content   Mobile-optimised   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
The purpose of this module is to provide best practice guidance on how to set clear, business-based targets for service utility, warranty and experience. [+]
Understand the purpose and key concepts of the Service Level Management Practice, elucidating its significance in defining, negotiating, and managing service levels to meet customer expectations. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn how to move new or changed hardware, software, documentation, processes, or any other component to live environments, and how to deploy components to other environm... [+]
Understand the purpose and key concepts of Deployment Management, highlighting its importance in managing the deployment of new or changed services into the live environment. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours of content   Mobile-optimised   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 12 000 kr
A combined module that covers the key concepts of 5 ITIL Practices: Incident Management, Service Desk, Service Request Management, Monitoring and Event Management and Pro... [+]
Understand the purpose and key concepts of the Monitor, Support, and Fulfil practices, elucidating their importance in maintaining, supporting, and delivering IT services effectively.InteractiveOur eLearning:Self-pacedDevice-friendly12 hour contentMobile-optimised Exam:60 questionsMultiple Choice90 minutesClosed bookMinimum required score to pass: 65%  [-]
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Nettstudie 12 måneder 5 000 kr
The purpose of this module is to provide best practice guidance on how to set clear, business-based targets for service utility, warranty and experience. [+]
Understand the purpose and key concepts of Information Security Management, elucidating its significance in safeguarding the confidentiality, integrity, and availability of organisational information assets. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Virtuelt klasserom 5 dager 28 500 kr
This course teaches developers how to create end-to-end solutions in Microsoft Azure. Students will learn how to implement Azure compute solutions, create Azure Functions... [+]
Agenda Module 1: Creating Azure App Service Web Apps -Azure App Service core concepts-Creating an Azure App Service Web App-Configuring and Monitoring App Service apps-Scaling App Service apps-Azure App Service staging environments Module 2: Implement Azure functions -Azure Functions overview-Developing Azure Functions-Implement Durable Functions Module 3: Develop solutions that use blob storage -Azure Blob storage core concepts-Managing the Azure Blob storage lifecycle-Working with Azure Blob storage Module 4: Develop solutions that use Cosmos DB storage -Azure Cosmos DB overview-Azure Cosmos DB data structure-Working with Azure Cosmos DB resources and data Module 5: Implement IaaS solutions -Provisioning VMs in Azure-Create and deploy ARM templates-Create container images for solutions-Publish a container image to Azure Container Registry-Create and run container images in Azure Container Instances Module 6: Implement user authentication and authorization -Microsoft Identity Platform v2.0-Authentication using the Microsoft Authentication Library-Using Microsoft Graph-Authorizing data operations in Azure Storage Module 7: Implement secure cloud solutions -Manage keys, secrets, and certificates by using the KeyVault API-Implement Managed Identities for Azure resources-Secure app configuration data by using Azure App Configuration Module 8: Implement API Management -API Management overview-Defining policies for APIs-Securing your APIs Module 9: Develop App Service Logic Apps -Azure Logic Apps overview-Creating custom connectors for Logic Apps Module 10: Develop event-based solutions -Implement solutions that use Azure Event Grid-Implement solutions that use Azure Event Hubs-Implement solutions that use Azure Notification Hubs Module 11: Develop message-based solutions -Implement solutions that use Azure Service Bus-Implement solutions that use Azure Queue Storage queues Module 12: Monitor and optimize Azure solutions -Overview of monitoring in Azure-Instrument an app for monitoring-Analyzing and troubleshooting apps-Implement code that handles transient faults Module 13: Integrate caching and content delivery within solutions -Develop for Azure Cache for Redis-Develop for storage on CDNs [-]
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Oslo 1 dag 9 900 kr
08 Sep
08 Sep
08 Sep
ITIL® 4 Practitioner: Incident Management [+]
ITIL® 4 Practitioner: Incident Management [-]
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Virtuelt eller personlig Bergen 3 uker 28 000 kr
28 Oct
3-ukers AutoCAD kurs inneholder 2D Grunnkurs, 2D Videregående kurs og 3D Introduksjonskurs. I tillegg gjennomføres oppgaver og prosjektarbeid på egen kurs-PC. [+]
Kurset består av tre AutoCAD kursmoduler - 2D Grunnkurs og 2D Videregående, samt introduksjon til 3D modellering. Kurset gir deltakeren meget god kunnskap om AutoCAD, samt erfaring med utarbeidelse og oppbygging av tegninger. Mange av våre deltakerere har gjennomført kurset for å benytte dette på en CV ved søknad på ny jobb.   Følgende kursmoduler gjennomføres i dette kurset:  AutoCAD 2D Grunnkurs Hovedprinsipper i AutoCAD's brukergrensesnitt Oppretting og lagring av tegninger Tegne- og editeringskommandoer Hjelpefunksjoner for å tegne nøyaktig Skjermstyring Lagoppbygging og struktur Målsetting, teksting og skravering Symbol- og blokkhåndtering Layout/plotting AutoCAD 2D Videregående kurs Tilpasse AutoCAD til eget brukermiljø Blokker med attributter og uttrekk til tabell/Excel Tabeller og Fields XREF - eksterne referanser Import og håndtering av PDF filer Innsetting av andre filformater som eks. DWF, raster filer og DGN Definering og bruk av annotative objekter ved målsetting og teksting. Avansert plotting Funksjoner i Express Tools AutoCAD 3D introduksjonskurs Koordinatsystemer Angivelse av punkter i rommet Solid modellering Surface modellering Mesh modellering Sette opp Layout i paperspace, projeksjoner og snitt Lagstruktur og lagdefinisjon, farger, linjetyper, målsetting Lyssetting, naturlig sollys og lokale lyskilder Knytte materialer til objekt eller til lag Renderfunksjoner Animasjon   Oppgaver Oppgaver knyttet til kurset, samt tilleggsoppgaver ift. fag.   Prosjektoppgaver Prosjektoppgaver knyttet til 2D tegning og 3D modellering.     [-]
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5 dager 30 000 kr
MCA: Microsoft 365 Modern Desktop Administrator Associate - Boot Camp [+]
MCA: Microsoft 365 Modern Desktop Administrator Associate - Boot Camp [-]
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