Oversikt over relevante kurs innen IT-kurs i Loppa

Understand the purpose and key concepts of Service Configuration Management, including its role in maintaining accurate and reliable information about configuration items (CIs) within the IT infrastructure. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content Mobile-optimised Practical exercises   Exam: 20 questions Multiple Choice 30 Minutes Closed book Pass Mark: 65% [-]

Understand the purpose and key concepts of the Service Level Management Practice, elucidating its significance in defining, negotiating, and managing service levels to meet customer expectations. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]

Understand the purpose and key concepts of Change Enablement, highlighting its importance in managing changes effectively to minimise risk and ensure business continuity.   This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours of content   Mobile-optimised   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]

AZ-1008: Administer Active Directory Domain Services [-]

Understand the purpose and key concepts of Problem Management, including its role in identifying and managing the root causes of incidents to prevent recurrence.   This eLearning is: Interactive   Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]

Understand the purpose and key concepts of Information Security Management, elucidating its significance in safeguarding the confidentiality, integrity, and availability of organisational information assets. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]

Understand the purpose and key concepts of the Monitor, Support, and Fulfil practices, elucidating their importance in maintaining, supporting, and delivering IT services effectively.InteractiveOur eLearning:Self-pacedDevice-friendly12 hour contentMobile-optimised Exam:60 questionsMultiple Choice90 minutesClosed bookMinimum required score to pass: 65%  [-]

Understand the purpose and key concepts of the Continual Improvement Practice, elucidating its significance in fostering a culture of ongoing improvement and innovation within the organisation. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]

Understand the key concepts of Relationship Management, Supplier Management, Service Level Management, Continual Improvement, and Information Security Management, elucidating their significance in fostering collaboration, ensuring service quality, driving continual improvement, and maintaining information security. This eLearning is: Interactive Self-paced   Device-friendly   12 hours content   Mobile-optimised   Practical exercises   Exam: 60 questions Multiple choise 90 minutes Closed book Minimum required score to pass: 65% [-]

Understand the purpose and key concepts of Deployment Management, highlighting its importance in managing the deployment of new or changed services into the live environment. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours of content   Mobile-optimised   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]

Understand the purpose and key concepts of the Service Desk practice, including how it serves as the central point of contact between the service provider and the users, facilitating effective communication. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content mobil-optimised practical exercises     Exam: 20 questions Multiple Choice 30 minutes Closed book Minimum required score to pass: (65%)   [-]

Kubernetes Administration (LFS458) [-]

ITIL® Specialist - High Velocity IT [-]

Kurset går i dybden på en del standard kommandoer og områder som plotting, målsetting, teksting og skravur. I tillegg gjennomgåes en del nye og avanserte kommandoer som Block og attributter, XREF og import og bruk av PDF filer.    AutoCAD 2D Videregående kurs: Tilpasse AutoCAD til eget brukermiljø Blokker med attributter og uttrekk til tabell/Excel Tabeller og Fields XREF - eksterne referanser Import og håndtering av PDF filer Innsetting av andre filformater som eks. DWF, raster filer og DGN Definering og bruk av annotative objekter ved målsetting og teksting. Avansert plotting Funksjoner i Express Tools   [-]

Har du lite erfaring med Outlook og ønsker en innføring i programmet? På dette kurset lærer du hvordan du bruker Outlook med sending av e-post, oppretting av kontakter, samt bruk av kalender og oppgaver. Du jobber i ditt eget tempo via et e-læringsprogram, med instruktør tilstede i rommet som hjelper deg om du står fast.   Kursinnhold:   Bli kjent med Outlook Elektronisk post Trygghet og sikkerhet Oppstart Mottak av meldinger Lesing av meldinger E-postkontoer Nyhetsstrømmer (RSS) Hjelpesystemet   Sending av meldinger Sending av meldinger Innskriving og redigering Signatur Meldingsformater Stavekontroll Vedlegg Viktighet og følsomhet Oppfølgingsflagg Svar og videresending Leverings- og lesebekreftelse Angi mottakere av svar Tidsbegrensning Svarknapper   Adresseboka Adresseboka Distribusjonslister   Organisering av meldinger Sortering av meldinger Søk etter meldinger Søkemapper Organisering av meldinger Aktivering av meldinger Søppelpost Regelhåndtering Farger Kategorier Fraværsassistenten   Kalenderen Navigering i kalenderen Planlegging av aktiviteter Arbeidsområde Svar på møteinnkallelser Påminnelse Redigering av aktiviteter Dele kalenderen med andre Oppgaver i kalenderen Utskrift av kalenderen Lagring som webside   Kontakter Kontakter Sending av kontaktinformasjon   Oppgaver Oppgaver Oppgaveforespørsler Svar på oppgaveforespørsler Planer i dag   Notater og logg Notater Visning av notater Logg   [-]