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Mer enn 100 treff ( i Olden ) i IT-kurs
 

Nettstudie 12 måneder 5 000 kr
Learn to deliver an agreed quality of service by handling all predefined, user-initiated service requests in an effective and user-friendly manner. [+]
Understand the purpose and key concepts of the Continual Improvement Practice, elucidating its significance in fostering a culture of ongoing improvement and innovation within the organisation. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn how to improve user and customer experience, as well as the overall success of your service relationships. [+]
Understand the purpose and key concepts of the Service Desk practice, including how it serves as the central point of contact between the service provider and the users, facilitating effective communication. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content mobil-optimised practical exercises     Exam: 20 questions Multiple Choice 30 minutes Closed book Minimum required score to pass: (65%)   [-]
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Nettstudie 12 måneder 12 000 kr
A combined module that covers the key concepts of 5 ITIL Practices: Relationship Management, Supplier Management, Service Level Management, Continual Improvement and Info... [+]
Understand the key concepts of Relationship Management, Supplier Management, Service Level Management, Continual Improvement, and Information Security Management, elucidating their significance in fostering collaboration, ensuring service quality, driving continual improvement, and maintaining information security. This eLearning is: Interactive Self-paced   Device-friendly   12 hours content   Mobile-optimised   Practical exercises   Exam: 60 questions Multiple choise 90 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Receive practical guidance on the processes and activities of Problem Management, including their roles in the service value chain. [+]
Understand the purpose and key concepts of Problem Management, including its role in identifying and managing the root causes of incidents to prevent recurrence.   This eLearning is: Interactive   Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn how to move new or changed hardware, software, documentation, processes, or any other component to live environments, and how to deploy components to other environm... [+]
Understand the purpose and key concepts of Deployment Management, highlighting its importance in managing the deployment of new or changed services into the live environment. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours of content   Mobile-optimised   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn to provide accurate and reliable information about the configuration of services and configuration support items when and where it is needed. [+]
Understand the purpose and key concepts of Service Configuration Management, including its role in maintaining accurate and reliable information about configuration items (CIs) within the IT infrastructure. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content Mobile-optimised Practical exercises   Exam: 20 questions Multiple Choice 30 Minutes Closed book Pass Mark: 65% [-]
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Nettstudie 12 måneder 12 000 kr
A combined module that covers the key concepts of 5 ITIL Practices: Incident Management, Service Desk, Service Request Management, Monitoring and Event Management and Pro... [+]
Understand the purpose and key concepts of the Monitor, Support, and Fulfil practices, elucidating their importance in maintaining, supporting, and delivering IT services effectively.InteractiveOur eLearning:Self-pacedDevice-friendly12 hour contentMobile-optimised Exam:60 questionsMultiple Choice90 minutesClosed bookMinimum required score to pass: 65%  [-]
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Nettstudie 12 måneder 5 000 kr
The purpose of this module is to provide best practice guidance on how to set clear, business-based targets for service utility, warranty and experience. [+]
Understand the purpose and key concepts of Information Security Management, elucidating its significance in safeguarding the confidentiality, integrity, and availability of organisational information assets. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn to maximise the number of successful service and product changes by ensuring that risks have been accurately assessed, authorising changes, and managing change sche... [+]
Understand the purpose and key concepts of Change Enablement, highlighting its importance in managing changes effectively to minimise risk and ensure business continuity.   This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours of content   Mobile-optimised   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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1 dag 9 500 kr
19 Sep
14 Nov
AZ-1008: Administer Active Directory Domain Services [+]
AZ-1008: Administer Active Directory Domain Services [-]
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Nettstudie 12 måneder 5 000 kr
The purpose of this module is to provide best practice guidance on how to set clear, business-based targets for service utility, warranty and experience. [+]
Understand the purpose and key concepts of the Service Level Management Practice, elucidating its significance in defining, negotiating, and managing service levels to meet customer expectations. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Oslo Trondheim Og 1 annet sted 3 dager 17 900 kr
04 Aug
04 Aug
11 Aug
ITIL® 4 Foundation [+]
ITIL® 4 Foundation [-]
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Virtuelt klasserom 4 dager 24 000 kr
This course provides students with the skills and knowledge required to successfully create and maintain the cloud and edge portions of an Azure IoT solution. The course ... [+]
  An Azure IoT Developer is responsible for implementing and then maintaining the cloud and edge portions of an Azure IoT solution. In addition to configuring and maintaining devices by using Azure IoT services and other Microsoft tools, the IoT Developer also sets up the physical devices and is responsible for maintaining the devices throughout the life cycle. The IoT Developer implements designs for IoT solutions, including device topology, connectivity, debugging and security. For Edge device scenarios, the IoT Developer also deploys compute/containers and configures device networking, which could include various edge gateway implementations. The IoT Developer implements designs for solutions to manage data pipelines, including monitoring and data transformation as it relates to IoT. The IoT Developer works with data engineers and other stakeholders to ensure successful business integration. IoT Developers should have a good understanding of Azure services, including data storage options, data analysis, data processing, and the Azure IoT PaaS versus SaaS options. After completing this course, students will be able to: Create, configure, and manage an Azure IoT hub. Provision devices by using IoT Hub and DPS, including provisioning at scale. Establish secure 2-way communication between devices and IoT Hub. Implement message processing by using IoT Hub routing and Azure Stream Analytics. Configure the connection to Time Series Insights and support business integration requirements. Implement IoT Edge scenarios using marketplace modules and various edge gateway patterns. Implement IoT Edge scenarios that require developing and deploying custom modules and containers. Implement device management using device twins and direct methods. Implement solution monitoring, logging, and diagnostics testing. Recognize and address security concerns and implement Azure Security Center for IoT. Build an IoT Solution by using Azure IoT Central and recongize SaaS opportunities for IoT. Course prerequisites IoT Developers should have basic programming skills in at least one Azure-supported language, including C#, Node.js, C, Python, or Java. Software development experience is a prerequisite for this course, but no specific software language is required, and the experience does not need to be at a professional level. Data Processing Experience: General understanding of data storage and data processing is a recommended but not required.  Cloud Solution Awareness: Students should have a basic understanding of PaaS, SaaS, and IaaS implementations. Microsoft Azure Fundamentals (M-AZ-900T00/M-AZ900), or equivalent skills, is recommended.  This course helps to prepare for exam AZ-220.   Agenda Module 1: Introduction to IoT and Azure IoT Services -Business Opportunities for IoT-Introduction to IoT Solution Architecture-IoT Hardware and Cloud Services Module 2: Devices and Device Communication -IoT Hub and Devices-IoT Developer Tools-Device Configuration and Communication Module 3: Device Provisioning at Scale -Device Provisioning Service Terms and Concepts-Configure and Manage the Device Provisioning Service-Device Provisioning Tasks Module 4: Message Processing and Analytics -Messages and Message Processing-Data Storage Options-Azure Stream Analytics Module 5: Insights and Business Integration -Business Integration for IoT Solutions-Data Visualization with Time Series Insights-Data Visualization with Power BI Module 6: Azure IoT Edge Deployment Process -Introduction to Azure IoT Edge-Edge Deployment Process-Edge Gateway Devices Module 7: Azure IoT Edge Modules and Containers -Develop Custom Edge Modules-Offline and Local Storage Module 8: Device Management -Introduction to IoT Device Management-Manage IoT and IoT Edge Devices-Device Management at Scale Module 9: Solution Testing, Diagnostics, and Logging -Monitoring and Logging-Troubleshooting Module 10: Azure Security Center and IoT Security Considerations -Security Fundamentals for IoT Solutions-Introduction to Azure Security Center for IoT-Enhance Protection with Azure Security Center for IoT Agents Module 11: Build an IoT Solution with IoT Central -Introduction to IoT Central-Create and Manage Device Templates-Manage Devices in Azure IoT Central [-]
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Virtuelt klasserom 5 dager 30 000 kr
Agile approaches such as eXtreme Programming, Scrum and Lean Software Development are becoming increasingly mainstream. [+]
COURSE OVERVIEW They describe how to successfully deliver in complex situations when requirements and possible solutions are subject to continuous change; but they stop short of describing a full project lifecycle with defined Phases, Work Products, Roles and Responsibilities. This course covers how to operate in such an agile fashion within an overall project framework and is based on the DSDM Agile Project Framework (DSDM APF) approach. Through practical experience of the agile style of working, case studies and example scenarios from a highly experienced trainer, it provides delegates with an understanding of how the Agile Project Management process can enable planning, management and control for predictable Agile project deliveries.   This is an APMG accredited course. TARGET AUDIENCE The course is aimed at Project Managers and others involved in Project Management who want to understand how to apply agile approaches within an overall project management lifecycle framework. COURSE OBJECTIVES   Understand the fundamentals of Agile Project Management Understand the key Agile Project Management practices and how to manage Agile Project teams Fully describe and relate the Agile Project Management process Understand project control in the Agile environment COURSE CONTENT   Agile Project Management Fundamentals What is Agile Project Management? Benefits of Agile Project Management When to use Agile Project Management Preparing for a successful Agile project Agile Project Management Principles The Agile Project Management Process Agile Project Management Framework Configuring the Agile Project Lifecycle Work Products and Deliverables Management Products and Deliverables Business Work Products and Deliverables Technical Products and Deliverables Agile Project Teams Agile Project Roles and Responsibilities Agile Project Team Empowerment Agile Project Team Structure Agile Project Management Practices Facilitated Workshops MoSCoW Prioritisation Modelling Iterative Development Timeboxing Project Management and Control Agile Planning Agile Risk Management Agile Estimating and Measurement Agile Configuration Management Other Agile Project Management Concerns Agile Requirements (Functional and Non-functional Requirements) Agile Testing Quality Management and Quality Control Ensuring Maintainability and Scalability TEST CERTIFICATION Agile Project Management Foundation exam Simple multiple choice exam – 40-minute exam 50 questions, pass mark is 25 (50%) Taken at the end of Day 2 of training Agile Project Management Practitioner exam Complex multiple choice – Objective Test – 2.5-hour exam Open book exam (reference to Agile PM Handbook allowed) Four questions worth 20 marks each (80 marks), pass mark is 40 (50%) You must pass the Agile Project Management Foundation certificate on Day 2 to progress to this exam taken at the end of Day 5 of training     HVORFOR VELGE SG PARTNER AS:  Flest kurs med Startgaranti Rimeligste kurs Beste service og personlig oppfølgning Tilgang til opptak etter endt kurs Partner med flere av verdens beste kursleverandører   [-]
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Oslo 5 dager 27 900 kr
20 Oct
20 Oct
GDPR - Certified Data Protection Officer [+]
GDPR - Certified Data Protection Officer [-]
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