Oversikt over relevante kurs innen IT-kurs i Wales

Understand the purpose and key concepts of Problem Management, including its role in identifying and managing the root causes of incidents to prevent recurrence.   This eLearning is: Interactive   Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]

Understand the purpose and key concepts of the Service Level Management Practice, elucidating its significance in defining, negotiating, and managing service levels to meet customer expectations. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]

AZ-1008: Administer Active Directory Domain Services [-]

Understand the key concepts of Relationship Management, Supplier Management, Service Level Management, Continual Improvement, and Information Security Management, elucidating their significance in fostering collaboration, ensuring service quality, driving continual improvement, and maintaining information security. This eLearning is: Interactive Self-paced   Device-friendly   12 hours content   Mobile-optimised   Practical exercises   Exam: 60 questions Multiple choise 90 minutes Closed book Minimum required score to pass: 65% [-]

Understand the purpose and key concepts of the Continual Improvement Practice, elucidating its significance in fostering a culture of ongoing improvement and innovation within the organisation. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]

Understand the purpose and key concepts of the Monitor, Support, and Fulfil practices, elucidating their importance in maintaining, supporting, and delivering IT services effectively.InteractiveOur eLearning:Self-pacedDevice-friendly12 hour contentMobile-optimised Exam:60 questionsMultiple Choice90 minutesClosed bookMinimum required score to pass: 65%  [-]

Understand the purpose and key concepts of Information Security Management, elucidating its significance in safeguarding the confidentiality, integrity, and availability of organisational information assets. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]

Understand the purpose and key concepts of Service Configuration Management, including its role in maintaining accurate and reliable information about configuration items (CIs) within the IT infrastructure. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content Mobile-optimised Practical exercises   Exam: 20 questions Multiple Choice 30 Minutes Closed book Pass Mark: 65% [-]

Understand the purpose and key concepts of Deployment Management, highlighting its importance in managing the deployment of new or changed services into the live environment. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours of content   Mobile-optimised   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]

Understand the purpose and key concepts of Change Enablement, highlighting its importance in managing changes effectively to minimise risk and ensure business continuity.   This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours of content   Mobile-optimised   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]

Understand the purpose and key concepts of the Service Desk practice, including how it serves as the central point of contact between the service provider and the users, facilitating effective communication. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content mobil-optimised practical exercises     Exam: 20 questions Multiple Choice 30 minutes Closed book Minimum required score to pass: (65%)   [-]

Kursinstruktør   Geir Johan Gylseth Geir Johan Gylseth er utdannet ved Universitetet i Oslo med hovedvekt på Informatikk og har over 30 års erfaring som instruktør. Geir sin styrke ligger innenfor MS Office. Han har lang erfaring med skreddersøm av kurs, kursmanualer og oppgaver. Geir er en entusiastisk og dyktig instruktør som får meget gode evalueringer. Kursinstruktør   Jonny Austad Jonny Austad er utdannet som Adjunkt og har jobbet som lærer og instruktør siden 1989. Han har dessuten jobbet mye med support og drifting av nettverk og vet som oftest hva som er vanlige problemer ute i bedriftene. Han var den første Datakort-læreren i landet (høsten 1997), og har Office-pakken med spesielt Excel som sitt hjertebarn. Jonny er en meget hyggelig og utadvendt person som elsker å undervise med smarte løsninger på problemer samt vise smarte tips og triks i de ulike programmene. Kursinnhold Bruker du mye tid i PowerPoint på å få gjort enkle arbeidsoppgaver? Er det vanskelig å velge riktige farger og bakgrunner? Ønsker du å få fremhevet budskapet ditt men vet ikke hvordan? Er det vanskelig å lage diagrammer og tabeller? Drukner budskapet ditt i animasjoner og overgangseffekter? Bekymrer du deg for det tekniske når du skal holde en presentasjon? Dette er vanlige problemstillinger mange sliter med og som blir borte etter endt kurs! Kurset passer for deg med liten erfaring og som ønsker å lære PowerPoint fra grunnen av. Kurset passer også for deg som er selvlært og som ønsker å jobbe mer effektivt. På kun 1 dag vil du mestre de vanligste arbeidsoppgavene i PowerPoint. Du lærer gode rutinerog hurtigtastene du trenger for å kunne arbeide raskt og effektivt. Du vil kunne lage alt fra enkle til mer avansertepresentasjoner og vil føle deg trygg på at det er du som kontrollerer PowerPoint og ikke omvendt! Du lærer også hvordan du skal bruke PowerPoint når du skal holde en presentasjon. I tillegg får du en rekke tips og triks du kan bruke i din arbeidsdag.  Alt du lærer får du repetert gjennom aktiv oppgaveløsning slik at du husker det du har lært når du kommer tilbake på jobb. Kursdokumentasjon, lunsj og pausemat er selvsagt inkludert! Kursholderne har mer enn 20 års PowerPoint erfaring som de gjerne deler med deg! Meld deg på PowerPoint-kurs allerede i dag og sikre deg plass! Bli kjent med PowerPoint: Oppstart Åpning Visninger Navigering Lagring og lukking Utforming:Utformingsprosessen Nye presentasjoner Nye lysbilder TemaTekst: Bruk av tekst i presentasjoner Innskriving og redigering Maler Punktlister og nummererte lister Angremuligheter Topptekst og bunntekst Bilder og objekter: Bruk av bilder Utklipp Bilder fra fil Import av objekter Tegning: Koblingslinjer Formatering av objekter WordArt SmartArt Diagram: Utforming av diagram Diagramtyper Organisasjonskart: Utforming av organisasjonskart Formatering av organisasjonskart Tabeller:Utforming av tabeller Merking Innsetting og sletting Rad/høyde og kolonnebredde Formatering av tabeller Utskrift: Utskriftsformat Forhåndsvisning og utskrift Eksport av lysbilder til Word Lysbildeframvisning: Animasjoner Lysbildesortering Overgangseffekter Lysbildeframvisning Framvisning uavhengig av PowerPoint     [-]

SFWIPA: Securing Data Center Networks and VPNs with Cisco Secure Firewall Threat Defense [-]

COURSE OVERVIEW TOGAF® V9.2  is the foremost generic framework in the field of Enterprise Architecture (EA). This course provides guidance on what to do to establish an architecture practice and how to use it in connection with planning the longer-term transformation of the enterprise (strategic architecture), and designing capabilities to support and sustain the transformation. This course will benefit: Practicing architects from complex organizations looking for a set of defined processes to help in the organization, governance and management of architecture teams and multiple architecture projects. Experienced architects looking for details on the elements of sound architectural process and practice. Senior managers, such as Project Managers and Service Managers, who wish to gain a full appreciation of architecture practice. Aspiring architects commencing their career wishing to obtain recognized EA certification. This TOGAF® accredited course examines how practitioners can base their activities on a set of well-defined processes. It examines the framework as a whole, including the numerous techniques to assist in organizing, governing and now in this version, describing, architecture. It incorporates recommendations on how to adapt the framework to deal with issues such as Security and Service-oriented Architecture. The course prepares participants to take the combined TOGAF® 9.2 Foundation and Certified exams (Level 1 & 2). During the course, delegates will be helped to prepare for this combined exam. This TOGAF® for Practitioners Level 1&2 course is being run by Global Knowledge and is accredited by The Open Group. For full details of the TOGAF® certification scheme, visit the following link: www.opengroup.org COURSE OBJECTIVES This workshop has been designed to enable participants to: Understand the basic concepts of enterprise architecture and TOGAF® Explain the features of TOGAF® and its methodology Implement TOGAF® in their work to maximum effect Develop an understanding of the necessary body of knowledge to achieve certification by examination for TOGAF® COURSE CONTENT Day 1 Introduction TOGAF® Basic / Core Concepts Introduction to the ADM Enterprise Continuum ADM Phases ADM Guidelines Architecture Governance Daily Wrap up / Q&A Day Two Architecture Views, Viewpoints, and Stakeholders Building Blocks ADM Deliverables TOGAF® Reference Models Preliminary Phase The Architecture Governance Framework Architecture Content Framework TOGAF® Content Metamodel Stakeholder Management Architecture Implementation Techniques Daily Wrap up / Q&A Day Three Phase A: Architecture Business Scenarios Technique Phase B: Business Architecture Phase C: Information Systems Architectures – Data Architecture Phase C: Information Systems Architectures – Application Architecture TOGAF®Foundation Architecture: Technical Reference Model Integrated Information Infrastructure Reference Model Phase D: Technology Architecture Daily Wrap up / Q&A Day Four Phase E: Opportunities and Solutions Migration Planning Techniques Phase F: Migration Planning Phase G: Implementation Governance Phase H: Architecture Change Management ADM Requirements Management Architecture Partitioning Guidelines for Adapting the ADM: Iteration and Levels Guidelines for Adapting the ADM: Security Guidelines for Adapting the ADM: SOA Architecture Maturity Models Architecture Skills Framework Daily Wrap up / Q&A TEST CERTIFICATION Once you have completed the course and are ready to book your exam at a Test Centre, please contact Global Knowledge and we will email your exam voucher code so that you can redeem it.  Exams can also be sat online https://www.opengroup.org/certifications/online-proctored-exams Achieving this level of Certification also qualifies delegates to take the BCS Practitioner Certificate in Enterprise and Solution Architecture without the need for the BCS Intermediate Certificate. [-]

AZ-140: Configuring and Operating Microsoft Azure Virtual Desktop [-]