FastPitch is an interactive introduction to Lean Six Sigma to increase revenue, decrease costs and improve collaboration. [+]
A Shared Process Improvement Experience
FastPitch, a one-day interactive introduction to Lean Six Sigma, is a business game used by Fortune 1000 companies around the world to lay the groundwork towards hundreds of millions of dollars in increased revenue, decreased costs and improved collaboration.
This is a collaboration between Lean Tech and GoLeanSixSigma. The training is in English (a norwegian speaking instructor will also be present).
The Advantage of Being There
Employees who succeed with process improvement generate the same kind of excitement and accomplishment as the team who wins the relay race. But how do you convince your employees that ﬁxing processes will be as intensely rewarding as competitive sports? As the saying goes, “I guess you had to be there.”
Educating employees by telling them the beneﬁts of process improvement only gets you so far – your people truly need to “be there.” Give employees a shared process improvement experience where they can apply Lean Six Sigma tools and get immediate results in a single day.
Lean Six Sigma in Action
FastPitch exposes participants to the exciting leaps in process performance possible when applying basic Lean Six Sigma tools to a sample business process. Participants build charters, listen to customers, engage in process walks, create process maps, read basic data displays, remove waste, run testing cycles and conduct rapid improvement events.
When the dust clears, the entire class will have taken a familiar business process from the starting gun, around the track and across the ﬁnish line. FastPitch provides interactive education on basic continuous improvement tools while at the same time generating vital awareness and momentum for your operational excellence efforts.
Breaking the Habit
Just as they paved over cow paths to create the streets of Boston – when it comes to problem solving, we tend do what we’ve always done and “follow the cow paths.” In order to combat the “neural nets” of habitual thinking that occur when employees consider how to ﬁx their own processes, FastPitch creates a shared process experience outside of the their familiar workaday world. It takes them to Hollywood. By bringing their learning into movie production, your staff departs from business as usual, and can more clearly see improvement tools and concepts in action.
Instead of a room full of experts who are clear on “the way we’ve always done things,” they are suddenly able to see processes through the eyes of beginners. Removing waste and seizing opportunities become immediately obvious and compelling. Making the connection to ﬁxing entrenched organizational issues is the natural next step.
Inside the Studio
During the workshop, each participant takes on a role in a process that doesn’t work as well as it should. Producers submit “movie pitches” to FastPitch Studio for backing. Participants work in separate departments to propose budgets before producers are able to go elsewhere with their hit movies. On the ﬂip side, if they don’t accurately process the movie pitches, they could end up green-lighting “turkeys” – or movies that result in a ﬁnancial loss.
Pursuit of Perfection
During multiple rounds, participants use Lean Six Sigma tools to overcome familiar issues such as lack of customer focus, redundant process steps, excess cycle time, rework loops and the communication issues inherent in a growing business that has developed into separate silos. Participants experience familiar process issues but they are free to pave new roads to solutions.
By the end of the day, participants have experienced success. They are energized, prepared to expand their continuous improvement knowledge base and ready to apply the Lean Six Sigma tool set to their own process issues.
Tools & Concepts Covered:
Kaizens: Rapid Improvement Events
PDCA (Plan Do Check Act) Cycles
Problem/Opportunity and Goal Statements
Root Cause Analysis
Value Added Analysis
Value, Flow, Pull & Perfection
Value Stream Mapping
Voice of the Customer
What Some Leader-Attendees Have To Say
“The Simulation was what sold our entire leadership team on bringing Lean Six Sigma into the hospitality industry. We had so many converts after we ran it with the VPs and Area Directors that we just kept using it as a way to educate Champions at all 800 properties. We must have run the simulation 100s of times over the years. We’ve found it’s the fastest, most effective way to get large groups to grasp the concepts and completely buy-in to the effort. Lean Six Sigma saved us $30 Million a year in North America alone, so this whole effort has been an enormous success.”
- Joanne Russo-Cain, Senior Director of Global Learning and Development, Starwood Hotels and Resorts Worldwide
“We’re responsible for people becoming mobile which is a very big deal. I really needed to address our cycle time and my challenge was getting my leadership team onboard in order for anything to happen. Putting them through the simulation gave them exposure to metrics and realistic problem solving by actually participating in improvement as opposed so sitting through a lecture. With the Champions workshop they all got so engaged that we immediately launched 5 initiatives and identiﬁed some critical immediate ﬁxes. It was the jumpstart my team needed."
- Sandi Neiman, Chief Operating Ofﬁcer, National Seating & Mobility
The FastPitch can be arranged based on request from companies whom want to give 15 to 25 employees an introduction to Lean Six Sigma.
Open classes are arranged according to course calendar. Lunch, refreshments and drinks during training are included.
All participant will get a workbook (value of 75$) and a course certificate. [-]