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Nettstudie 12 måneder 5 000 kr
The purpose of this module is to provide best practice guidance on how to set clear, business-based targets for service utility, warranty and experience. [+]
Understand the purpose and key concepts of the Service Level Management Practice, elucidating its significance in defining, negotiating, and managing service levels to meet customer expectations. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn how to improve user and customer experience, as well as the overall success of your service relationships. [+]
Understand the purpose and key concepts of the Service Desk practice, including how it serves as the central point of contact between the service provider and the users, facilitating effective communication. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content mobil-optimised practical exercises     Exam: 20 questions Multiple Choice 30 minutes Closed book Minimum required score to pass: (65%)   [-]
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Nettstudie 12 måneder 5 000 kr
Learn to deliver an agreed quality of service by handling all predefined, user-initiated service requests in an effective and user-friendly manner. [+]
Understand the purpose and key concepts of the Continual Improvement Practice, elucidating its significance in fostering a culture of ongoing improvement and innovation within the organisation. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 12 000 kr
A combined module that covers the key concepts of 5 ITIL Practices: Relationship Management, Supplier Management, Service Level Management, Continual Improvement and Info... [+]
Understand the key concepts of Relationship Management, Supplier Management, Service Level Management, Continual Improvement, and Information Security Management, elucidating their significance in fostering collaboration, ensuring service quality, driving continual improvement, and maintaining information security. This eLearning is: Interactive Self-paced   Device-friendly   12 hours content   Mobile-optimised   Practical exercises   Exam: 60 questions Multiple choise 90 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn to provide accurate and reliable information about the configuration of services and configuration support items when and where it is needed. [+]
Understand the purpose and key concepts of Service Configuration Management, including its role in maintaining accurate and reliable information about configuration items (CIs) within the IT infrastructure. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content Mobile-optimised Practical exercises   Exam: 20 questions Multiple Choice 30 Minutes Closed book Pass Mark: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn how to move new or changed hardware, software, documentation, processes, or any other component to live environments, and how to deploy components to other environm... [+]
Understand the purpose and key concepts of Deployment Management, highlighting its importance in managing the deployment of new or changed services into the live environment. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours of content   Mobile-optimised   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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1 dag 9 500 kr
19 Sep
14 Nov
AZ-1008: Administer Active Directory Domain Services [+]
AZ-1008: Administer Active Directory Domain Services [-]
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2 dager 7 900 kr
Etter fullført kurs skal du kunne tegne illustrasjoner og logoer, klargjøre illustrasjoner for utkjøring og ha oversikt over programmets bruksområder. [+]
Vil du lære å tegne illustrasjoner og logoer til bruk i alle medier? Illustrator tegner vektorgrafikk som kan forstørres ubegrenset, uten å tape kvalitet og kan derfor brukes overalt. Adobe Illustrator er verktøyet for illustratører og grafiske designere, men også et program for deg som vil lage litt enklere illustrasjoner til internett, Power Point og Word. På kurset lærer du å ta utgangspunkt i enkle basisformer og kombinere dem til kompliserte figurer, slik at det blir det lett for alle å tegne. Hvorfor ta dette kurset: Du får en grundig innføring i programmet Du vil lære konkrete tegne- og designoppgaver Du vil lære å redigere/endre Illustrator-filer du mottar Du vil lære å lage illustrasjoner og logoer Du vil lære å lage grafikk for bruk på internett, lesebrett eller mobil Du vil lære effektive arbeidsmetoder Du får kontroll på tegninger med mange elementer og lag Du vil lære om fargebruk og klargjøring av filer for trykk og nett Dette lærer du: Arbeidsmiljøet i programmet Tegning med tegneverktøyene og ved å kombinere enkle grunnformer Redigering og transformering av objekter Innsetting av tekst og bilder Tekstbearbeiding Lage bannerannonser Bruk av farger og forløpninger Lag og gjennomsiktighet [-]
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Nettstudie 2 semester 4 980 kr
På forespørsel
Gir en oversikt over grunnleggende objektorientert programdesign og Java-programmering. Begreper innen objektorientering: klasser, objekter, innkapsling mm. Java-syntaks:... [+]
  Studieår: 2013-2014   Gjennomføring: Høst og vår Antall studiepoeng: 5.0 Forutsetninger: Ingen Innleveringer: Et utvalg (6) av øvingsoppgavene må være godkjent for å få gå opp til eksamen. Det vil settes nærmere krav til utvalget, - opplysninger om dette gis ved kursstart. Personlig veileder: ja Vurderingsform: Skriftlig eksamen, 4 timer. Ansvarlig: Vuokko-Helena Caseiro Eksamensdato: 17.12.13 / 20.05.14         Læremål: Etter å ha gjennomført emnet Programmering i Java skal kandidaten ha følgende samlede læringsutbytter: KUNNSKAPER:Kandidaten:- kan forklare hva et program er- kjenner til enkle prinsipper innen objektorientert programmering- kan forklare hvorfor brukerkommunikasjon og logikk til et program knyttet til det problemet som skal løses, bør legges til ulike klasser FERDIGHETER:Kandidaten:- kan sette opp programmiljø for å utvikle og kjøre Java-program på egen PC- kan lage strukturert og oversiktlig programkode- kan beskrive klasser og kontrollstrukturer ved hjelp av enkle klassediagram og aktivitetsdiagram- kan, med noe hjelp, anvende klasser fra Java API'et GENERELL KOMPETANSEKandidaten:- kan anvende objektorientert tankegang til å analysere og løse enkle problemer Innhold:Gir en oversikt over grunnleggende objektorientert programdesign og Java-programmering. Begreper innen objektorientering: klasser, objekter, innkapsling mm. Java-syntaks: Datatyper, betingelser, valg, løkker, uttrykk. Innlesing og utskrift. Tabeller.Les mer om faget her Påmeldingsfrist: 25.08.13 / 25.01.14         Velg semester:  Høst 2013    Vår 2014     Fag Programmering i Java 4980,-         Semesteravgift og eksamenskostnader kommer i tillegg.    [-]
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Virtuelt klasserom 4 dager 23 000 kr
Python is an object oriented rapid development language deployed in many scenarios in the modern world. [+]
COURSE OVERVIEW   This Python Programming 1 course is designed to give delegates the knowledge to develop and maintain Python scripts using the current version (V3) of Python. There are many similarities between Python V2 and Python V3. The skills gained on this course will allow the delegate to develop their own skills further using Python V2 or V3 to support the development and maintenance of scripts. The Python Programming 1 course comprises sessions dealing with syntax,variables and data types,operators and expressions,conditions and loops,functions,objects,collections,modules and packages,strings,pattern matching,exception handling,binary and text files,and databases. Exercises and examples are used throughout the course to give practical hands-on experience with the techniques covered. TARGET AUDIENCE The Python Programming 1 course course is aimed at those who want to improve their Python programming skills,and for developers/engineers who want to migrate to Python from another language,particularly those with little or no object-oriented knowledge. For those wishing to learn Python and have no previous knowledge of programming,they should look to attend our foundation course Introduction to Programming - Python. COURSE OBJECTIVES This course aims to provide the delegate with the knowledge to be able to produce Python scripts and applications that exploit all core elements of the language including variables,expressions,selection and iteration,functions,objects,collections,strings,modules,pattern matching,exception handling,I/O,and classes. COURSE CONTENT DAY 1 COURSE INTRODUCTION Administration and Course Materials Course Structure and Agenda Delegate and Trainer Introductions SESSION 1: GETTING STARTED About Python Python versions Python documentation Python runtimes Installing Python The REPL shell Python editors SESSION 2: PYTHON SCRIPTS & SYNTAX Script naming Comments Docstring Statements The backslash Code blocks Whitespace Console IO (to enable the writing of simple programs) A first Python program Script execution SESSION 3: VARIABLES & DATA TYPES Literals Identifiers Assignment Numbers (bool,int,float,complex) Binary,octal,and hexadecimal numbers Floating point accuracy Collections (str,list,tuple,set,dict) None Implicit and explicit type conversion (casting) The type function SESSION 4: OPERATORS & EXPRESSIONS Arithmetic Operators Assignment Operators Comparison Operators Logical Operators Membership Operators Bitwise Operators Identity Operators SESSION 5: CONDITIONS & LOOPS Conditional statements (if,elif,else) Nested conditional statements Short hand if/if else Python's alternative to the ternary operator Iterative statements (while,for,else) The range function Iterating over a list Break Continue Nested conditional/iterative statements COURSE CONTENTS - DAY 2 SESSION 6: FUNCTIONS Declaration Invocation Default values for parameters Named arguments args and kwargs Returning multiple values None returned Variable scope Masking and shadowing The pass keyword Recursive functions SESSION 7: OBJECTS AND CLASSES About objects Attributes and the dot notation The dir function Dunder attributes Mutability The id function Pass by reference Introduction to Classes Class Declaration and Instantiation Data attributes Methods Composition SESSION 8: LISTS About lists List syntax including slicing Getting and setting list elements Iterating over a list Checking for the presence of a value The len function List methods incl. append,insert,remove,pop,clear,copy,sort,reverse etc. The del keyword Appending to and combining lists List comprehension SESSION 9: TUPLES About tuples Tuple syntax Getting tuple elements including unpacking Iterating over a tuple Checking for the presence of a value The len function Appending to and combining tuples SESSION 10: SETS About Sets Dictionary syntax Creating,adding and removing set elements Iterating over a set Membership Testing Sorting Copying Set methods incl. union,intersection,difference,symmetric_difference etc. COURSE CONTENTS - DAY 3 SESSION 11: DICTIONARIES About dictionaries Dictionary syntax Getting and setting dictionary elements Iterating over a dictionary (keys,values,and items) Checking for the presence of a key The len function Dictionary methods incl. keys,values,items,get,pop,popitem,clear etc. The del keyword Dictionary comprehension SESSION 12: STRINGS About strings String syntax including slicing Escape characters Triple-quoted strings Concatenation Placeholders The format method Other methods e.g. endswith,find,join,lower,replace,split,startswith,strip,upper etc. A string as a list of bytes SESSION 13: MODULES & PACKAGES About modules Inbuilt modules math,random and platform the dir() and help() functions Creating and using modules the __pycache__ and the .pyc files The module search path Importing modules Namespaces Importing module objects The import wildcard Aliases Importing within a function Executable modules Reloading a module About packages Importing packaged modules Importing packaged module objects Package initialisation Subpackages Referencing objects in sibling packages The Standard Library Installing modules and packages using pip SESSION 14: PATTERN MATCHING About regular expressions Regular expression special characters Raw strings About the re module re module functions incl. match,search,findall,full match,split,sub   COURSE CONTENTS - DAY 4 SESSION 15: EXCEPTION HANDLING About exceptions and exception handling Handling exceptions (try,except,else,finally) Exception types The exception object Raising exceptions Custom exception types Built-in exceptions hierarchy SESSION 16: FILES & THE FILESYSTEM The open function Methods for seeking (seekable,seek) Methods for reading from a file (readable,read,readline,readlines) Iterating over a file Methods for writing to a file (writable,write,writelines) Introduction to context managers Text encoding schemes,codepoints,codespace ASCII and UNICODE (UTF schemes) UTF-8,binary and hexadecimal representations The ord() and chr() functions Binary files,bytes and bytearray I/O layered abstraction. About the os module os module functions incl. getcwd,listdir,mkdir,chdir,remove,rmdir etc. OSError numbers and the errno module SESSION 17: DATABASES The DB-API DP-API implementations Establishing a connection Creating a cursor Executing a query Fetching results Transactions Inserting,updating,and deleting records FOLLOW ON COURSES Python Programming 2  Data Analysis Python  Apache Web Server PHP Programming  PHP & MySQL for Web Development  PHP & MariaDB for Web Development  Perl Programming  Ruby Programming  Introduction to MySQL  Introduction to MariaDB [-]
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Oslo Bergen 2 dager 12 900 kr
03 Sep
08 Sep
08 Sep
Automatisering i Microsoft 365 med Power Automate [+]
Automatisering i Microsoft 365 med Power Automate [-]
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Virtuelt klasserom 3 dager 16 700 kr
XML er en etablert standard for plattformuavhengig lagring og utveksling av data, der innhold og presentasjon bearbeides separat. XSL er en nøkkelteknologi innenfor utvi.... [+]
Kursinstruktør Terje Berg-Hansen Terje Berg-Hansen har bred erfaring fra prosjektledelse, utvikling og drift med små og store databaser, både SQL- og NoSQL-baserte. I tillegg til å undervise i etablerte teknologier leder han også Oslo Hadoop User Group, og er levende interessert i nye teknologier, distribuerte databaser og Big Data Science.    Kursinnhold XML er en etablert standard for plattformuavhengig lagring og utveksling av data, der innhold og presentasjon bearbeides separat. XSL er en nøkkelteknologi innenfor utvikling og nyttiggjørelse av XML. Viktige hoveddeler innenfor XSL er XSLT, XSL-FO og XPath. Kurset gir deltakerne en innføring i XSL . Vi ser på hvilke muligheter vi har for bearbeiding av XML-data, og hvordan vi kan gjøre data tilgjengelig for presentasjon.   Du får en gjennomgang i: Introduksjon til XML, XSL og XSLT. Introduksjon til XPath og XQuery. Bruk av XSLT-maler og Xpath-uttrykk for å søke etter data i XML-dokumenter. Transformering av XML-dokumenter til xml, html og tekstdokumenter. Introduksjon til XSL-FO og produksjon av svg- og pdf-dokumenter Design og formatering av ouput fra XSLT-transformasjoner Sortering, gruppering og kombinering av XML-dokumenter Bruk av XSLT-verktøy til transformering og søk.   Målsetting Etter endt kurs skal kursdeltakerne blant annet vite hvordan man filtrerer, sorterer og transformerer XML-data, samt hvilke muligheter man har for å trekke inn annet innhold/data for presentasjon.   Gjennomføring Kurset gjennomføres med en kombinasjon av online læremidler, gjennomgang av temaer og problemstillinger og praktiske øvelser. Det er ingen avsluttende eksamen, men det er øvelsesoppgaver til hovedtemaene som gjennomgås.   [-]
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Nettstudie 2 semester 4 980 kr
På forespørsel
.NET-rammeverket og arkitekturen. Common Language Runtime (CLR). Common Type System (CTS). Klassebiblioteket. Common Language Specification (CLS). Assemblies. Programmeri... [+]
  Studieår: 2013-2014   Gjennomføring: Høst og vår Antall studiepoeng: 5.0 Forutsetninger: Erfaring med programmering i et objektorientert språk. Innleveringer: Det blir gitt 10 øvinger. 8 må være godkjente for å gå opp til eksamen. Personlig veileder: ja Vurderingsform: individuell skriftlig eksamen, 3 timer. Ansvarlig: Tore Berg Hansen Eksamensdato: 17.12.13 / 20.05.14         Læremål: Etter å ha gjennomført emnet skal kandidaten ha følgende samlete læringsutbytte: KUNNSKAPER:Kandidaten kan forklare:- hva .NET-rammeverket er, dets hensikt og hva det inneholder- begrepene Common Language Runtime, Common Type System og managed code- begrepene Solution, Project og Assembly- hva en webtjeneste er- hvordan datakilder kan aksesseres ved hjelp av ADO.NET- hvordan webapplikasjoner kan lages ved hjelp av ASP.NET FERDIGHETER:Kandidaten:- kan skrive korte programmer i C#, Visual Basic .NET og C++/managed C++ som viser bruk av de sentrale konsepter som klassebiblioteket, ADO.NET og ASP.NET GENERELL KOMPETANSE:Kandidaten:- er klar over at .NET rammeverket har styrker og svakheter og at det finnes alternative teknologier Innhold:.NET-rammeverket og arkitekturen. Common Language Runtime (CLR). Common Type System (CTS). Klassebiblioteket. Common Language Specification (CLS). Assemblies. Programmeringsspråkene C#, C++, Visual Basic.NET. Managed code. Web services. ADO.NET. ASP.NET.Les mer om faget her Påmeldingsfrist: 25.08.13 / 25.01.14         Velg semester:  Høst 2013    Vår 2014     Fag Applikasjonsutvikling på .NET-plattformen 4980,-         Semesteravgift og eksamenskostnader kommer i tillegg.    [-]
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Virtuelt klasserom 5 dager 30 000 kr
Agile approaches such as eXtreme Programming, Scrum and Lean Software Development are becoming increasingly mainstream. [+]
COURSE OVERVIEW They describe how to successfully deliver in complex situations when requirements and possible solutions are subject to continuous change; but they stop short of describing a full project lifecycle with defined Phases, Work Products, Roles and Responsibilities. This course covers how to operate in such an agile fashion within an overall project framework and is based on the DSDM Agile Project Framework (DSDM APF) approach. Through practical experience of the agile style of working, case studies and example scenarios from a highly experienced trainer, it provides delegates with an understanding of how the Agile Project Management process can enable planning, management and control for predictable Agile project deliveries.   This is an APMG accredited course. TARGET AUDIENCE The course is aimed at Project Managers and others involved in Project Management who want to understand how to apply agile approaches within an overall project management lifecycle framework. COURSE OBJECTIVES   Understand the fundamentals of Agile Project Management Understand the key Agile Project Management practices and how to manage Agile Project teams Fully describe and relate the Agile Project Management process Understand project control in the Agile environment COURSE CONTENT   Agile Project Management Fundamentals What is Agile Project Management? Benefits of Agile Project Management When to use Agile Project Management Preparing for a successful Agile project Agile Project Management Principles The Agile Project Management Process Agile Project Management Framework Configuring the Agile Project Lifecycle Work Products and Deliverables Management Products and Deliverables Business Work Products and Deliverables Technical Products and Deliverables Agile Project Teams Agile Project Roles and Responsibilities Agile Project Team Empowerment Agile Project Team Structure Agile Project Management Practices Facilitated Workshops MoSCoW Prioritisation Modelling Iterative Development Timeboxing Project Management and Control Agile Planning Agile Risk Management Agile Estimating and Measurement Agile Configuration Management Other Agile Project Management Concerns Agile Requirements (Functional and Non-functional Requirements) Agile Testing Quality Management and Quality Control Ensuring Maintainability and Scalability TEST CERTIFICATION Agile Project Management Foundation exam Simple multiple choice exam – 40-minute exam 50 questions, pass mark is 25 (50%) Taken at the end of Day 2 of training Agile Project Management Practitioner exam Complex multiple choice – Objective Test – 2.5-hour exam Open book exam (reference to Agile PM Handbook allowed) Four questions worth 20 marks each (80 marks), pass mark is 40 (50%) You must pass the Agile Project Management Foundation certificate on Day 2 to progress to this exam taken at the end of Day 5 of training     HVORFOR VELGE SG PARTNER AS:  Flest kurs med Startgaranti Rimeligste kurs Beste service og personlig oppfølgning Tilgang til opptak etter endt kurs Partner med flere av verdens beste kursleverandører   [-]
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Virtuelt klasserom 5 dager 28 500 kr
This course covers three central elements of Microsoft 365 enterprise administration: Microsoft 365 tenant and service management, Office 365 management, and Microsoft 36... [+]
COURSE OVERVIEW  In Microsoft 365 tenant and service management, you will examine all the key components that must be planned for when designing your Microsoft 365 tenant. Once this planning phase is complete, you will learn how to configure your Microsoft 365 tenant, including your organizational profile, tenant subscription options, component services, user accounts and licenses, and security groups. Finally, you will learn how to manage your tenant, which includes the configuration of tenant roles and managing your tenant health and services. With your Microsoft 365 tenant now firmly in place, you will examine the key components of Office 365 management. This begins with an overview of Office 365 product functionality, including Exchange Online, SharePoint Online, Microsoft Teams, additional product resources, and device management. You will then transition to configuring Office 365, with a primary focus on configuring Office client connectivity to Office 365. Finally, you will examine how to manage Office 365 ProPlus deployments, from user-driven client installations to centralized Office 365 ProPlus deployments. You will wrap up this section by learning how to configure Office Telemetry and Microsoft Analytics. The course concludes with an in-depth examination of Microsoft 365 identity synchronization, with a focus on Azure Active Directory Connect. You will learn how to plan for and implement Azure AD Connect, how to manage synchronized identities, and how to implement password management in Microsoft 365 using multi-factor authentication and self-service password management. This section wraps up with a comprehensive look at implementing application and external access. You will learn how to add and manage applications in Azure Active Directory, including how to configure multi-tenant applications. You will then examine how to configure Azure AD Application Proxy, including how to install and register a connector and how to publish an on-premises app for remote access. Finally, you will examine how to design and manage solutions for external access. This includes licensing guidance for Azure AD B2B collaboration, creating a collaborative user, and troubleshooting a B2B collaboration. TARGET AUDIENCE This course is designed for persons who are aspiring to the Microsoft 365 Enterprise Admin role and have completed one of the Microsoft 365 role-based administrator certification paths. COURSE OBJECTIVES Designing, configuring, and managing your Microsoft 365 tenant Office 365 product functionality Configuring Office 365 Managing Office 365 ProPlus deployments Planning and implementing identity synchronization Implementing application and external access COURSE CONTENT Module 1: Designing Your Microsoft 365 Tenant Planning Microsoft 365 in your On-premises Infrastructure Planning Your Identity and Authentication Solution Planning Your Service Setup Planning Your Hybrid Enviroment Planning Your Migration to Office 365 Module 2: Configuring Your Microsoft 365 Tenant Planning  Your Microsoft 365 Experience Configuring  Your Microsoft 365 Experience Managing User Accounts and Licenses in Microsoft 365 Managing Security Groups in Microsoft 365 Implementing Your Domain Services Leveraging FastTrack and Partner Services Module 3: Lab 1 - Configuring your Microsoft 365 Tenant Exercise 1 - Set up a Microsoft 365 Trial Tenant Module 4: Managing Your Microsoft 365 Tenant Configuring Tenant Roles Managing Tenant Health and Services Module 5: Lab 2 - Managing your Microsoft 365 Tenant Exercise 1 - Manage Administration Delegation Exercise 2 - Configure Office 365 Message Encryption (OME) Exercise 3 - Monitor and Troubleshoot Office 365 Module 6: Office 365 Overview Exchange Online Overview SharePoint Online Overview Teams Overview Additional Resources Overview Device Management Overview Module 7: Lab 3 - Office 365 Overview Exercise 1 - Exchange Online Overview Exercise 2 - SharePoint Online Overview Exercise 3 - Teams Overview Module 8: Configuring  Office 365 Office 365 Client Overview Configuring Office Client Connectivity to Office 365 Module 9: Managing Office 365 ProPlus Deployments Managing User-Driven Client Installations Managing Centralized Office 365 ProPlus Deployments Configuring Office Telemetry Configuring Microsoft Analytics Module 10: Lab 4 - Managing Office 365 ProPlus installations Exercise 1 - Prepare an Office 365 ProPlus Managed Installation Exercise 2 - Manage a Centralized Office 365 ProPlus Installation Exercise 3 - Deploy and Configure Office Telemetry Components Module 11: Planning and Implementing Identity Synchronization Introduction to Identity Synchronization Planning for Azure AD Connect Implementing Azure AD Connect Managing Synchronized Identities Password Management in Microsoft 365 Module 12: Lab 5 - Implementing Identity Synchronization Exercise 1 - Set up your organization for identity synchronization Exercise 2 - Implement Identity Synchronization Module 13: Implementing Application and External Access Implementing Applications in Azure AD Configuring Azure AD App Proxy Designing Solutions for External Access TEST CERTIFICATION This course helps you to prepare for exam MS100. But as this is part of an expert certification you should already own one of the Microsoft 365 Associate certifications:  Modern Desktop Teamwork Administrator Security Administrator Messaging Administrator. [-]
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