Oversikt over relevante kurs innen IT-kurs i Åfjord

Understand the purpose and key concepts of the Service Level Management Practice, elucidating its significance in defining, negotiating, and managing service levels to meet customer expectations. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]

Understand the key concepts of Relationship Management, Supplier Management, Service Level Management, Continual Improvement, and Information Security Management, elucidating their significance in fostering collaboration, ensuring service quality, driving continual improvement, and maintaining information security. This eLearning is: Interactive Self-paced   Device-friendly   12 hours content   Mobile-optimised   Practical exercises   Exam: 60 questions Multiple choise 90 minutes Closed book Minimum required score to pass: 65% [-]

AZ-1008: Administer Active Directory Domain Services [-]

Understand the purpose and key concepts of Deployment Management, highlighting its importance in managing the deployment of new or changed services into the live environment. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours of content   Mobile-optimised   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]

Har du noen gang lurt på hvordan du designer en avisartikkel? Dette kurset gir deg muligheten til å lære akkurat det. Kurset er strukturert som en workshop, med målet om at du skal kunne designe din egen avisartikkel når kurset er ferdig. Du har muligheten til å følge instruktøren eller velge din egen avis- eller magasinartikkel som utgangspunkt. Kurset er utviklet av Espen Faugstad, en autorisert Photoshop-ekspert. Du vil lære å tilpasse brukergrensesnittet i Adobe InDesign, opprette et dokument, legge til grafiske elementer og tekst. I tillegg vil du få opplæring i opprettelse, organisering og formatering av elementer som bilder, bildetekster, overskrifter, ingress og mer. En grunnleggende forståelse av InDesign er nødvendig for å dra nytte av dette kurset. Kapittel 1: Introduksjon Kapittel 2: Kladd Kapittel 3: Ferdigstille Kapittel 4: Avslutning Dette kurset gir deg praktiske ferdigheter innen avisdesign ved hjelp av Adobe InDesign, og gir deg muligheten til å utforske kreativiteten din innenfor dette området. Om du er en aspirerende designer eller bare nysgjerrig på hvordan avisdesign fungerer, er dette kurset for deg.   Varighet: 1 time og 34 minutter   Om Utdannet.no: Utdannet.no tilbyr noen av landets beste digitale nettkurs. Vår tjeneste fungerer på samme måte som strømmetjenester for musikk eller TV-serier, der våre kunder betaler en fast månedspris for tilgang til alle kursene vi har tilgjengelig. Vi har opplevd betydelig vekst de siste årene, med over 30 000 registrerte brukere og 1,5 millioner videoavspillinger. Vårt mål er å gjøre kompetanseutvikling engasjerende, spennende og tilgjengelig for alle, og vi har støtte fra Innovasjon Norge og Forskningsrådet. [-]

I dette kurset vil Espen Faugstad lære deg hvordan du oppretter, tilpasser og bruker stiler i Adobe InDesign. Dette er teknikker som er velkjente blant profesjonelle InDesign-brukere og kan gjøre deg til en mer effektiv bruker av programmet, samtidig som de sparer deg for verdifull tid. Kurset er delt inn i flere kapitler som dekker ulike aspekter av stilarbeid i InDesign: Kapittel 1: Introduksjon Kapittel 2: Grunnleggende Kapittel 3: Viderekommen Kapittel 4: Avansert Kapittel 5: List styles Kapittel 6: Object styles Kapittel 7: Table styles Kapittel 8: Avslutning I Kapittel 1 lærer du å tilpasse arbeidsområdet i InDesign for optimalt arbeid med stiler. Kapittel 2 gir deg en forståelse av forskjellen mellom "Character Styles" og "Paragraph Styles" samt hvordan du oppretter, tilpasser og bruker tekststiler. I Kapittel 3 lærer du å importere tekststiler fra InDesign-dokumenter og Word-dokumenter, samt hvordan du kopierer tekst og stiler og bruker "Quick Apply". Kapittel 4 tar deg med inn i avanserte tekststiler, inkludert "Nested Stiles," "New Line Style" og "GREP Style." I Kapittel 5 lærer du å arbeide med "List styles," inkludert oppretting av punktliste, nummerliste og flernivåsliste. Kapittel 6 fokuserer på "Object Styles," og Kapittel 7 dekker "Table Styles" og "Cell Styles." Dette kurset gir deg den nødvendige kunnskapen og ferdighetene til å jobbe effektivt med stiler i Adobe InDesign, noe som er avgjørende for å produsere profesjonelt layoutet innhold.   Varighet: 2 timer og 58 minutter   Om Utdannet.no: Utdannet.no tilbyr noen av landets beste digitale nettkurs. Vår tjeneste fungerer på samme måte som strømmetjenester for musikk eller TV-serier, der våre kunder betaler en fast månedspris for tilgang til alle kursene vi har tilgjengelig. Vi har opplevd betydelig vekst de siste årene, med over 30 000 registrerte brukere og 1,5 millioner videoavspillinger. Vårt mål er å gjøre kompetanseutvikling engasjerende, spennende og tilgjengelig for alle, og vi har støtte fra Innovasjon Norge og Forskningsrådet. [-]

Digital markedsføring   Dette er kurs for deg som skal jobbe med salg og markedsføring på nett. I løpet av 5 kursdager  vil du få god digital kompetanse, lære hva som er godt innhold og tilrettelegge dette for deling på nett. Du skal lære å engasjere kundene dine, lage godt innhold, optimalisere nettsidene for søk på nett, samt bruke google analytics for analyse av trafikken på nettstedet ditt. Etter kurset skal du være i stand til å planlegge og gjenomføre digital markedsføring, kartlegge og optimalisere underveis, og få relevant økt trafikk og konvertering på dine nettsider. Pris kr. 16200,- kurs er fra kl. 09 - 15. Kurs start 10. mai, digital markedsføring: Digital strategi, 10. mai Sosiale medier og innholdsmarkedsføring, 11. mai Skriv gode tekster og nettsider, 1. juni Google Analytics, 2. juni SEO – Søkemotoroptimalisering, 3. juni       [-]

Through a combination of presentations, demos, and hands-on labs, participants get an overview of the Google Cloud platform and a detailed view of the data processing and machine learning capabilities. This course showcases the ease, flexibility, and power of big data solutions on Google Cloud Platform. Learning Objectives This course teaches participants the following skills: Identify the purpose and value of the key Big Data and Machine Learning products in the Google Cloud Platform Use Cloud SQL and Cloud Dataproc to migrate existing MySQL and Hadoop/Pig/Spark/Hive workloads to Google Cloud Platform Employ BigQuery and Cloud Datalab to carry out interactive data analysis Train and use a neural network using TensorFlow Employ ML APIs Choose between different data processing products on the Google Cloud Platform Course Outline Module 1: Introducing Google Cloud Platform -Google Platform Fundamentals Overview-Google Cloud Platform Big Data Products Module 2: Compute and Storage Fundamentals -CPUs on demand (Compute Engine)-A global filesystem (Cloud Storage)-CloudShell-Lab: Set up an Ingest-Transform-Publish data processing pipeline Module 3: Data Analytics on the Cloud -Stepping-stones to the cloud-CloudSQL: your SQL database on the cloud-Lab: Importing data into CloudSQL and running queries-Spark on Dataproc-Lab: Machine Learning Recommendations with Spark on Dataproc Module 4: Scaling Data Analysis -Fast random access-Datalab-BigQuery-Lab: Build machine learning dataset Module 5: Machine Learning -Machine Learning with TensorFlow-Lab: Carry out ML with TensorFlow-Pre-built models for common needs-Lab: Employ ML APIs Module 6: Data Processing Architectures -Message-oriented architectures with Pub/Sub-Creating pipelines with Dataflow-Reference architecture for real-time and batch data processing Module 7: Summary -Why GCP?-Where to go from here-Additional Resources [-]

AI-102: Designing and Implementing a Microsoft Azure AI Solution [-]

TOGAF® EA Training Foundation [-]

COURSE OVERVIEW The course teaches IT Professionals how to implement and manage on-premises and hybrid solutions such as identity, management, compute, networking, and storage in a Windows Server hybrid environment. TARGET AUDIENCE This four-day course is intended for Windows Server Hybrid Administrators who have experience working with Windows Server and want to extend the capabilities of their on-premises environments by combining on-premises and hybrid technologies. Windows Server Hybrid Administrators implement and manage on-premises and hybrid solutions such as identity, management, compute, networking, and storage in a Windows Server hybrid environment. COURSE OBJECTIVES After you complete this course you will be able to: Use administrative techniques and tools in Windows Server. Identify tools used to implement hybrid solutions, including Windows Admin Center and PowerShell. Implement identity services in Windows Server. Implement identity in hybrid scenarios, including Azure AD DS on Azure IaaS and managed AD DS. Integrate Azure AD DS with Azure AD. Manage network infrastructure services. Deploy Azure VMs running Windows Server, and configure networking and storage. Administer and manage Windows Server IaaS Virtual Machine remotely. Manage and maintain Azure VMs running Windows Server. Configure file servers and storage. Implement File Services in hybrid scenarios, using Azure Files and Azure File Sync. COURSE CONTENT Module 1: Identity services in Windows Server This module introduces identity services and describes Active Directory Domain Services (AD DS) in a Windows Server environment. The module describes how to deploy domain controllers in AD DS, as well as Azure Active Directory (AD) and the benefits of integrating Azure AD with AD DS. The module also covers Group Policy basics and how to configure group policy objects (GPOs) in a domain environment. Lessons for module 1 Introduction to AD DS Manage AD DS domain controllers and FSMO roles Implement Group Policy Objects Manage advanced features of AD DS Lab : Implementing identity services and Group Policy Deploying a new domain controller on Server Core Configuring Group Policy After completing module 1, students will be able to: Describe AD DS in a Windows Server environment. Deploy domain controllers in AD DS. Describe Azure AD and benefits of integrating Azure AD with AD DS. Explain Group Policy basics and configure GPOs in a domain environment. Module 2: Implementing identity in hybrid scenarios This module discusses how to configure an Azure environment so that Windows IaaS workloads requiring Active Directory are supported. The module also covers integration of on-premises Active Directory Domain Services (AD DS) environment into Azure. Finally, the module explains how to extend an existing Active Directory environment into Azure by placing IaaS VMs configured as domain controllers onto a specially configured Azure virtual network (VNet) subnet. Lessons for module 2 Implement hybrid identity with Windows Server Deploy and manage Azure IaaS Active Directory domain controllers in Azure Lab : Implementing integration between AD DS and Azure AD Preparing Azure AD for AD DS integration Preparing on-premises AD DS for Azure AD integration Downloading, installing, and configuring Azure AD Connect Verifying integration between AD DS and Azure AD Implementing Azure AD integration features in AD DS After completing module 2, students will be able to: Integrate on-premises Active Directory Domain Services (AD DS) environment into Azure. Install and configure directory synchronization using Azure AD Connect. Implement and configure Azure AD DS. Implement Seamless Single Sign-on (SSO). Implement and configure Azure AD DS. Install a new AD DS forest on an Azure VNet. Module 3: Windows Server administration This module describes how to implement the principle of least privilege through Privileged Access Workstation (PAW) and Just Enough Administration (JEA). The module also highlights several common Windows Server administration tools, such as Windows Admin Center, Server Manager, and PowerShell. This module also describes the post-installation confguration process and tools available to use for this process, such as sconfig and Desired State Configuration (DSC). Lessons for module 3 Perform Windows Server secure administration Describe Windows Server administration tools Perform post-installation configuration of Windows Server Just Enough Administration in Windows Server Lab : Managing Windows Server Implementing and using remote server administration After completing module 3, students will be able to: Explain least privilege administrative models. Decide when to use privileged access workstations. Select the most appropriate Windows Server administration tool for a given situation. Apply different methods to perform post-installation configuration of Windows Server. Constrain privileged administrative operations by using Just Enough Administration (JEA). Module 4: Facilitating hybrid management This module covers tools that facilitate managing Windows IaaS VMs remotely. The module also covers how to use Azure Arc with on-premises server instances, how to deploy Azure policies with Azure Arc, and how to use role-based access control (RBAC) to restrict access to Log Analytics data. Lessons for module 4 Administer and manage Windows Server IaaS virtual machines remotely Manage hybrid workloads with Azure Arc Lab : Using Windows Admin Center in hybrid scenarios Provisioning Azure VMs running Windows Server Implementing hybrid connectivity by using the Azure Network Adapter Deploying Windows Admin Center gateway in Azure Verifying functionality of the Windows Admin Center gateway in Azure After completing module 4, students will be able to: Select appropriate tools and techniques to manage Windows IaaS VMs remotely. Explain how to onboard on-premises Windows Server instances in Azure Arc. Connect hybrid machines to Azure from the Azure portal. Use Azure Arc to manage devices. Restrict access using RBAC. Module 5: Hyper-V virtualization in Windows Server This modules describes how to implement and configure Hyper-V VMs and containers. The module covers key features of Hyper-V in Windows Server, describes VM settings, and how to configure VMs in Hyper-V. The module also covers security technologies used with virtualization, such as shielded VMs, Host Guardian Service, admin-trusted and TPM-trusted attestation, and Key Protection Service (KPS). Finally, this module covers how to run containers and container workloads, and how to orchestrate container workloads on Windows Server using Kubernetes. Lessons for module 5 Configure and manage Hyper-V Configure and manage Hyper-V virtual machines Secure Hyper-V workloads Run containers on Windows Server Orchestrate containers on Windows Server using Kubernetes Lab : Implementing and configuring virtualization in Windows Server Creating and configuring VMs Installing and configuring containers After completing module 5, students will be able to: Install and configure Hyper-V on Windows Server. Configure and manage Hyper-V virtual machines. Use Host Guardian Service to protect virtual machines. Create and deploy shielded virtual machines. Configure and manage container workloads. Orchestrate container workloads using a Kubernetes cluster. Module 6: Deploying and configuring Azure VMs This module describes Azure compute and storage in relation to Azure VMs, and how to deploy Azure VMs by using the Azure portal, Azure CLI, or templates. The module also explains how to create new VMs from generalized images and use Azure Image Builder templates to create and manage images in Azure. Finally, this module describes how to deploy Desired State Configuration (DSC) extensions, implement those extensions to remediate noncompliant servers, and use custom script extensions. Lessons for module 6 Plan and deploy Windows Server IaaS virtual machines Customize Windows Server IaaS virtual machine images Automate the configuration of Windows Server IaaS virtual machines Lab : Deploying and configuring Windows Server on Azure VMs Authoring Azure Resource Manager (ARM) templates for Azure VM deployment Modifying ARM templates to include VM extension-based configuration Deploying Azure VMs running Windows Server by using ARM templates Configuring administrative access to Azure VMs running Windows Server Configuring Windows Server security in Azure VMs After completing module 6, students will be able to: Create a VM from the Azure portal and from Azure Cloud Shell. Deploy Azure VMs by using templates. Automate the configuration of Windows Server IaaS VMs. Detect and remediate noncompliant servers. Create new VMs from generalized images. Use Azure Image Builder templates to create and manage images in Azure. Module 7: Network infrastructure services in Windows Server This module describes how to implement core network infrastructure services in Windows Server, such as DHCP and DNS. This module also covers how to implement IP address managment and how to use Remote Access Services. Lessons for module 7 Deploy and manage DHCP Implement Windows Server DNS Implement IP address management Implement remote access Lab : Implementing and configuring network infrastructure services in Windows Server Deploying and configuring DHCP Deploying and configuring DNS After completing module 7, students will be able to: Implement automatic IP configuration with DHCP in Windows Server. Deploy and configure name resolution with Windows Server DNS. Implement IPAM to manage an organization’s DHCP and DNS servers, and IP address space. Select, use, and manage remote access components. Implement Web Application Proxy (WAP) as a reverse proxy for internal web applications. Module 8: Implementing hybrid networking infrastructure This module describes how to connect an on-premises environment to Azure and how to configure DNS for Windows Server IaaS virtual machines. The module covers how to choose the appropriate DNS solution for your organization’s needs, and run a DNS server in a Windows Server Azure IaaS VM. Finally, this module covers how to manage manage Microsoft Azure virtual networks (VNets) and IP address configuration for Windows Server infrastructure as a service (IaaS) virtual machines. Lessons for module 8 Implement hybrid network infrastructure Implement DNS for Windows Server IaaS VMs Implement Windows Server IaaS VM IP addressing and routing Lab : Implementing Windows Server IaaS VM networking Implementing virtual network routing in Azure Implementing DNS name resolution in Azure After completing module 8, students will be able to: Implement an Azure virtual private network (VPN). Configure DNS for Windows Server IaaS VMs. Run a DNS server in a Windows Server Azure IaaS VM. Create a route-based VPN gateway using the Azure portal. Implement Azure ExpressRoute. Implement an Azure wide area network (WAN). Manage Microsoft Azure virtual networks (VNets). Manage IP address configuration for Windows Server IaaS virtual machines (VMs). Module 9: File servers and storage management in Windows Server This module covers the core functionality and use cases of file server and storage management technologies in Windows Server. The module discusses how to configure and manage the Windows File Server role, and how to use Storage Spaces and Storage Spaces Direct. This module also covers replication of volumes between servers or clusters using Storage Replica. Lessons for module 9 Manage Windows Server file servers Implement Storage Spaces and Storage Spaces Direct Implement Windows Server Data Deduplication Implement Windows Server iSCSI Implement Windows Server Storage Replica Lab : Implementing storage solutions in Windows Server Implementing Data Deduplication Configuring iSCSI storage Configuring redundant Storage Spaces Implementing Storage Spaces Direct After completing module 9, students will be able to: Configure and manage the Windows Server File Server role. Protect data from drive failures using Storage Spaces. Increase scalability and performance of storage management using Storage Spaces Direct. Optimize disk utilization using Data DeDuplication. Configure high availability for iSCSI. Enable replication of volumes between clusters using Storage Replica. Use Storage Replica to provide resiliency for data hosted on Windows Servers volumes. Module 10: Implementing a hybrid file server infrastructure This module introduces Azure file services and how to configure connectivity to Azure Files. The module also covers how to deploy and implement Azure File Sync to cache Azure file shares on an on-premises Windows Server file server. This module also describes how to manage cloud tiering and how to migrate from DFSR to Azure File Sync. Lessons for module 10 Overview of Azure file services Implementing Azure File Sync Lab : Implementing Azure File Sync Implementing DFS Replication in your on-premises environment Creating and configuring a sync group Replacing DFS Replication with File Sync–based replication Verifying replication and enabling cloud tiering Troubleshooting replication issues After completing module 10, students will be able to: Configure Azure file services. Configure connectivity to Azure file services. Implement Azure File Sync. Deploy Azure File Sync Manage cloud tiering. Migrate from DFSR to Azure File Sync.   [-]

Blended Virtual CourseThe course is a hybrid of virtual training and self-study which will be a mixture of teaching using Microsoft Teams for short bursts at the beginning of the day, then setting work for the rest of the day and then coming back at the end of the day for another on-line session for any questions before setting homework in the form of practice exams for the evening. You do not have to install Microsoft Teams, you will receive a link and can access the course using the web browser.  Remote proctored examTake your exam from any location. Read about iSQI remote proctored exam here Requirements for the exam: The exam will be using Google Chrome and there is a plug-in that needs to be installed  You will need a laptop/PC with a camera and a microphone  A current ID with a picture    KursinnholdDette kurset forklarer det grunnleggende i softwaretesting. Det er basert på ISTQB- pensum og er akkreditert av BCS.    Kurset inneholder øvelser, prøveeksamener og spill for å fremheve sentrale deler av pensum. Dette sammen med kursmateriell og presentasjoner vil bistå i forståelse av begreper og metoder som blir presentert.   Bouvet sine kursdeltakeres testresultater vs ISTQB gjennomsnitt   «Særs godt kurs med mye fokus på praktiske oppgaver som gjør læring vesentlig lettere. Engasjert kursleder hjelper også. Kursleder starter på et nivå som alle føler seg komfortabel med.» Alexander Røstum Course content Fundamentals of Testing This section looks at why testing is necessary, what testing is, and explains general testing principles, the fundamental test process, and psychological aspects of testing.   Skills Gained • Learn about the differences between the testing levels and targets• Know how to apply both black and white box approaches to all levels of testing• Understand the differences between the various types of review and be aware of Static Analysis• Learn aspects of test planning, estimation, monitoring and control• Communicate better through understanding standard definitions of terms• Gain knowledge of the different types of testing tools and the best way of implementing those tools   Testing throughout the software lifecycle Explains the relationship between testing and life cycle development models, including the V-model and iterative development. Outlines four levels of testing:• Component testing• Integration testing• System testing• Acceptance testing Describes four test types, the targets of testing:• functional• non-functional characteristics• structural• change-related Outlines the role of testing in maintenance.   Static Techniques Explains the differences between the various types of review, and outlines the characteristics of a formal review. Describes how static analysis can find defects.   Test Design Techniques This section explains how to identify test conditions (things to test) and how to design test cases and procedures. It also explains the difference between white and black box testing. The following techniques are described in some detail with practical exercises :• Equivalence Partitioning• Boundary Value Analysis• Decision Tables• State Transition testing• Statement and Decision testingIn addition, use case testing and experience-based testing (such as exploratory testing) are described, and advice is given on choosing techniques.   Test Management This section looks at organisational implications for testing and describes test planning and estimation, test monitoring and control. The relationship of testing and risk is covered,and configuration management and incident management.   Tool Support for Testing Different types of tool support for testing are described throughout the course. This session summarises them, and discusses how to use them effectively and how best to introduce a new tool.   The Exam The ISTQB Foundation exam is a 1-hour, 40 question multiple choice exam. There is an extra 15 minutes allowed for candidates whose first language is not English.The pass mark is 65% (26/40) and there are no pre requisites to taking this exam.The exam is a remote proctored exam [-]

Visste du at det er fullt mulig å lage et interaktivt PDF-dokument i Adobe InDesign? Faktisk er det ikke så vanskelig når du først har forstått hvordan det fungerer. Et interaktivt PDF-dokument kan inkludere elementer som bokmerker, destinasjoner, linker, knapper, tekstfelt, kombinasjonsbokser, avkrysningsbokser, radioknapper, og mye mer. I dette kurset vil Espen Faugstad guide deg gjennom prosessen med å lage et interaktivt PDF-dokument ved hjelp av Adobe InDesign CC 2020. Du vil lære å opprette bokmerker, destinasjoner, linker og knapper. I tillegg vil du lære å utvikle utfyllingsskjemaer som inkluderer tekstfelt, kombinasjonsbokser, avkrysningsbokser, radioknapper og mer. Til slutt vil du bli veiledet gjennom eksporteringen av prosjektet som en PDF-fil. Dette kurset er delt inn i følgende kapitler: Kapittel 1: Introduksjon Kapittel 2: Interaktivitet Kapittel 3: Skjema Kapittel 4: Eksportere Kapittel 5: Avslutning Gjennom kurset vil du få de nødvendige ferdighetene for å skape interaktive PDF-dokumenter som kan være nyttige i en rekke sammenhenger, inkludert presentasjoner, rapporter, og mer.   Varighet: 1 time og 37 minutter   Om Utdannet.no: Utdannet.no tilbyr noen av landets beste digitale nettkurs. Vår tjeneste fungerer på samme måte som strømmetjenester for musikk eller TV-serier, der våre kunder betaler en fast månedspris for tilgang til alle kursene vi har tilgjengelig. Vi har opplevd betydelig vekst de siste årene, med over 30 000 registrerte brukere og 1,5 millioner videoavspillinger. Vårt mål er å gjøre kompetanseutvikling engasjerende, spennende og tilgjengelig for alle, og vi har støtte fra Innovasjon Norge og Forskningsrådet. [-]

OneNote er et program fra Microsoft som gir deg mulighet til å digitalisere dine notater. Programmet egner seg særlig for deg som har behov for å skrive møtenotater, foredragsnotater og arbeidsnotater. OneNote vil synkronisere dine notater på tvers av dine enheter, og kan benyttes på din PC, din smarttelefon eller nettbrett. Du kan bygge inn tekst og filer fra Outlook, Word, Excel og PowerPoint, samt film- og lydfiler. Har du oversikten over notater etter at møter er over? Føler du at de papirbaserte notatene over tid blir uoversiktlige og lite tilgjengelige. Du kan jobbe raskere, smartere og bedre ved å ta i bruk OneNote. I dine digitale notater i OneNote kan du inkludere tekst, bilder, lenker til filer og websider, lyd og film. Du kan ta notater fra din smarttelefon, ditt nettbrett eller din PC; alt etter hva du har tilgjengelig. Systemet vil synkronisere notatene på tvers av dine enheter. OneNote er en del av Microsoft Office og er tilgjengelig gratis for alle.  Kurset kan spesialtilpasses og holdes bedriftsinternt i deres eller våre lokaler. Deltakere må ha med egen datamaskin med relevant programvare. 6 gode grunner til å delta Du vil se hvor enkelt det er å ta raske notater Lær hvordan du finner igjen notater raskt og effektivt Du vil kunne koble notater til oppgaver i Outlook Lær å holde møtenotater koblet til avtaler og møter i Outlook Få en innføring i hvordan flere kan jobbe samtidig med notater Lær hvordan OneNote kobler lyd/videoopptak med notater Synkroniser dine notater mellom dine enheter (PC, mobil, nettbrett) Forkunnskap: Erfaring i bruk av Microsoft Office. Varighet:3 timer Pris:3200 kroner Ansatte ved UiS har egne betalingsbetingelser. [-]

Kurset inneholder 12 timer med undervisning, er delt inn i moduler og er en blanding av video og interaktive øvelse. Du vil få en omfattende introduksjon til kjernekonseptene til ITIL® 4.   Les mer om ITIL® 4 på AXELOS sine websider    The ITIL®  4 Foundation Online course on this page is offered by ILX Group an ATO of AXELOS Limited. ITIL® 4 is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.   Dette inngår i kurset - 12 måneders tilgang til kurset fra kjøpsdato- Support service- En testmodul med spørsmål rettet mot sertifiseringseksamen Sertifiseringseksamen - Eksamens voucher er inklusive i kurset- Det er ingen hjelpemidler tillatt under eksamen- Varighet er 60 minutter, men et tillegg på 15 minutter for de som ikke har engelsk som morsmål- Eksamensformen er multiple choice - 40 spørsmål skal besvares, og du består ved 65% korrekte svar (dvs 26 av 40 spørsmål) Disse modulene inngår i kurset - Introduction and overview- Key concepts of service management- Four dimensions of service management- Service value system- Introduction to practices- Purpose of 11 practices and some definitions- Introduction to seven key practices in detail- Continual improvement- Change control- Incident management- Service request management- Service desk- Service level management- Exam simulator Etter endt kurs vil du - Forstå nøkkelkonseptene for ITIL-Service Management- Forstå hvordan ITIL-veiledende prinsipper kan hjelpe organisasjoner til å ta i bruk og tilpasse ITIL-Service Management- Forstå de fire dimensjonene i ITIL-Service Management- Forstå nøkkelbegrepene for kontinuerlig forbedring [-]