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Nettstudie 12 måneder 5 000 kr
Learn to deliver an agreed quality of service by handling all predefined, user-initiated service requests in an effective and user-friendly manner. [+]
Understand the purpose and key concepts of the Continual Improvement Practice, elucidating its significance in fostering a culture of ongoing improvement and innovation within the organisation. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn to provide accurate and reliable information about the configuration of services and configuration support items when and where it is needed. [+]
Understand the purpose and key concepts of Service Configuration Management, including its role in maintaining accurate and reliable information about configuration items (CIs) within the IT infrastructure. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content Mobile-optimised Practical exercises   Exam: 20 questions Multiple Choice 30 Minutes Closed book Pass Mark: 65% [-]
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Nettstudie 12 måneder 12 000 kr
A combined module that covers the key concepts of 5 ITIL Practices: Incident Management, Service Desk, Service Request Management, Monitoring and Event Management and Pro... [+]
Understand the purpose and key concepts of the Monitor, Support, and Fulfil practices, elucidating their importance in maintaining, supporting, and delivering IT services effectively.InteractiveOur eLearning:Self-pacedDevice-friendly12 hour contentMobile-optimised Exam:60 questionsMultiple Choice90 minutesClosed bookMinimum required score to pass: 65%  [-]
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Nettstudie 12 måneder 5 000 kr
Learn how to move new or changed hardware, software, documentation, processes, or any other component to live environments, and how to deploy components to other environm... [+]
Understand the purpose and key concepts of Deployment Management, highlighting its importance in managing the deployment of new or changed services into the live environment. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours of content   Mobile-optimised   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 12 000 kr
A combined module that covers the key concepts of 5 ITIL Practices: Relationship Management, Supplier Management, Service Level Management, Continual Improvement and Info... [+]
Understand the key concepts of Relationship Management, Supplier Management, Service Level Management, Continual Improvement, and Information Security Management, elucidating their significance in fostering collaboration, ensuring service quality, driving continual improvement, and maintaining information security. This eLearning is: Interactive Self-paced   Device-friendly   12 hours content   Mobile-optimised   Practical exercises   Exam: 60 questions Multiple choise 90 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn to maximise the number of successful service and product changes by ensuring that risks have been accurately assessed, authorising changes, and managing change sche... [+]
Understand the purpose and key concepts of Change Enablement, highlighting its importance in managing changes effectively to minimise risk and ensure business continuity.   This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours of content   Mobile-optimised   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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1 dag 9 500 kr
19 Sep
14 Nov
AZ-1008: Administer Active Directory Domain Services [+]
AZ-1008: Administer Active Directory Domain Services [-]
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Nettstudie 12 måneder 5 000 kr
The purpose of this module is to provide best practice guidance on how to set clear, business-based targets for service utility, warranty and experience. [+]
Understand the purpose and key concepts of the Service Level Management Practice, elucidating its significance in defining, negotiating, and managing service levels to meet customer expectations. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
The purpose of this module is to provide best practice guidance on how to set clear, business-based targets for service utility, warranty and experience. [+]
Understand the purpose and key concepts of Information Security Management, elucidating its significance in safeguarding the confidentiality, integrity, and availability of organisational information assets. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Receive practical guidance on the processes and activities of Problem Management, including their roles in the service value chain. [+]
Understand the purpose and key concepts of Problem Management, including its role in identifying and managing the root causes of incidents to prevent recurrence.   This eLearning is: Interactive   Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn how to improve user and customer experience, as well as the overall success of your service relationships. [+]
Understand the purpose and key concepts of the Service Desk practice, including how it serves as the central point of contact between the service provider and the users, facilitating effective communication. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content mobil-optimised practical exercises     Exam: 20 questions Multiple Choice 30 minutes Closed book Minimum required score to pass: (65%)   [-]
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Virtuelt klasserom 4 dager 24 000 kr
This course provides the knowledge and skills to design and implement DevOps processes and practices. [+]
Students will learn how to plan for DevOps, use source control, scale Git for an enterprise, consolidate artifacts, design a dependency management strategy, manage secrets, implement continuous integration, implement a container build strategy, design a release strategy, set up a release management workflow, implement a deployment pattern, and optimize feedback mechanisms TARGET AUDIENCE Students in this course are interested in designing and implementing DevOps processes or in passing the Microsoft Azure DevOps Solutions certification exam. COURSE OBJECTIVES Plan for the transformation with shared goals and timelines Select a project and identify project metrics and Key Performance Indicators (KPI's) Create a team and agile organizational structure Design a tool integration strategy Design a license management strategy (e.g., Azure DevOps and GitHub users) Design a strategy for end-to-end traceability from work items to working software Design an authentication and access strategy Design a strategy for integrating on-premises and cloud resources Describe the benefits of using Source Control Describe Azure Repos and GitHub Migrate from TFVC to Git Manage code quality, including technical debt SonarCloud, and other tooling solutions Build organizational knowledge on code quality Explain how to structure Git repos Describe Git branching workflows Leverage pull requests for collaboration and code reviews Leverage Git hooks for automation Use Git to foster inner source across the organization Explain the role of Azure Pipelines and its components Configure Agents for use in Azure Pipelines Explain why continuous integration matters Implement continuous integration using Azure Pipelines Design processes to measure end-user satisfaction and analyze user feedback Design processes to automate application analytics Manage alerts and reduce meaningless and non-actionable alerts Carry out blameless retrospectives and create a just culture Define an infrastructure and configuration strategy and appropriate toolset for a release pipeline and application infrastructure Implement compliance and security in your application infrastructure Describe the potential challenges with integrating open-source software Inspect open-source software packages for security and license compliance Manage organizational security and compliance policies Integrate license and vulnerability scans into build and deployment pipelines Configure build pipelines to access package security and license ratings   COURSE CONTENT Module 1: Get started on a DevOps transformation journey Module 1 Lessons Introduction to DevOps Choose the right project Describe team structures Choose the DevOps tools Plan Agile with GitHub Projects and Azure Boards Introduction to source control Describe types of source control systems Work with Azure Repos and GitHub Lab 1: Agile planning and portfolio management with Azure Boards   Lab 2: Version controlling with Git in Azure Repos   After completing Module 1, students will be able to: Understand what DevOps is and the steps to accomplish it Identify teams to implement the process Plan for the transformation with shared goals and timelines Plan and define timelines for goals Understand different projects and systems to guide the journey Select a project to start the DevOps transformation Identify groups to minimize initial resistance Identify project metrics and Key Performance Indicators (KPI's) Understand agile practices and principles of agile development Create a team and agile organizational structure Module 2: Development for enterprise DevOps Module 2 Lessons Structure your Git Repo Manage Git branches and workflows Collaborate with pull requests in Azure Repos Explore Git hooks Plan foster inner source Manage Git repositories Identify technical debt Lab 3: Version controlling with Git in Azure Repos   After completing Module 2, students will be able to: Understand Git repositories Implement mono repo or multiple repos Explain how to structure Git Repos Implement a change log Describe Git branching workflows Implement feature branches Implement GitFlow Fork a repo Leverage pull requests for collaboration and code reviews Give feedback using pull requests Module 3: Implement CI with Azure Pipelines and GitHub Actions Module 3 Lessons Explore Azure Pipelines Manage Azure Pipeline agents and pools Describe pipelines and concurrency Explore Continuous integration Implement a pipeline strategy Integrate with Azure Pipelines Introduction to GitHub Actions Learn continuous integration with GitHub Actions Design a container build strategy Lab 4: Configuring agent pools and understanding pipeline styles   Lab 5: Enabling continuous integration with Azure Pipelines   Lab 6: Integrating external source control with Azure Pipelines   Lab 7: Implementing GitHub Actions by using DevOps Starter   Lab 8: Deploying Docker Containers to Azure App Service web apps   After completing Module 3, students will be able to: Describe Azure Pipelines Explain the role of Azure Pipelines and its components Decide Pipeline automation responsibility Understand Azure Pipeline key terms Choose between Microsoft-hosted and self-hosted agents Install and configure Azure pipelines Agents Configure agent pools Make the agents and pools secure Use and estimate parallel jobs Module 4: Design and implement a release strategy Module 4 Lessons Introduction to continuous delivery Create a release pipeline Explore release strategy recommendations Provision and test environments Manage and modularize tasks and templates Automate inspection of health Lab 9: Creating a release dashboard   Lab 10: Controlling deployments using Release Gates   After completing Module 4, students will be able to: Explain continuous delivery (CD) Implement continuous delivery in your development cycle Understand releases and deployment Identify project opportunities to apply CD Explain things to consider when designing your release strategy Define the components of a release pipeline and use artifact sources Create a release approval plan Implement release gates Differentiate between a release and a deployment Module 5: Implement a secure continuous deployment using Azure Pipelines Module 5 Lessons Introduction to deployment patterns Implement blue-green deployment and feature toggles Implement canary releases and dark launching Implement A/B testing and progressive exposure deployment Integrate with identity management systems Manage application configuration data Lab 11: Configuring pipelines as code with YAML   Lab 12: Setting up and running functional tests   Lab 13: Integrating Azure Key Vault with Azure DevOps   After completing Module 5, students will be able to: Explain the terminology used in Azure DevOps and other Release Management Tooling Describe what a Build and Release task is, what it can do, and some available deployment tasks Implement release jobs Differentiate between multi-agent and multi-configuration release job Provision and configure target environment Deploy to an environment securely using a service connection Configure functional test automation and run availability tests Setup test infrastructure Use and manage task and variable groups Module 6: Manage infrastructure as code using Azure and DSC Module 6 Lessons Explore infrastructure as code and configuration management Create Azure resources using Azure Resource Manager templates Create Azure resources by using Azure CLI Explore Azure Automation with DevOps Implement Desired State Configuration (DSC) Implement Bicep Lab 14: Azure deployments using Azure Resource Manager templates   After completing Module 6, students will be able to: Understand how to deploy your environment Plan your environment configuration Choose between imperative versus declarative configuration Explain idempotent configuration Create Azure resources using ARM templates Understand ARM templates and template components Manage dependencies and secrets in templates Organize and modularize templates Create Azure resources using Azure CLI Module 7: Implement security and validate code bases for compliance Module 7 Lessons Introduction to Secure DevOps Implement open-source software Software Composition Analysis Static analyzers OWASP and Dynamic Analyzers Security Monitoring and Governance Lab 15: Implement security and compliance in Azure Pipelines   Lab 16: Managing technical debt with SonarQube and Azure DevOps   After completing Module 7, students will be able to: Identify SQL injection attack Understand DevSecOps Implement pipeline security Understand threat modeling Implement open-source software Explain corporate concerns for open-source components Describe open-source licenses Understand the license implications and ratings Work with Static and Dynamic Analyzers Configure Microsoft Defender for Cloud Module 8: Design and implement a dependency management strategy Module 8 Lessons Explore package dependencies Understand package management Migrate, consolidate, and secure artifacts Implement a versioning strategy Introduction to GitHub Packages Lab 17: Package management with Azure Artifacts   After completing Module 8, students will be able to: Define dependency management strategy Identify dependencies Describe elements and componentization of a dependency management Scan your codebase for dependencies Implement package management Manage package feed Consume and create packages Publish packages Identify artifact repositories Migrate and integrate artifact repositories Module 9: Implement continuous feedback Module 9 Lessons Implement tools to track usage and flow Develop monitor and status dashboards Share knowledge within teams Design processes to automate application analytics Manage alerts, Blameless retrospectives and a just culture Lab 18: Monitoring application performance with Application Insights   Lab 19: Integration between Azure DevOps and Microsoft Teams   Lab 20: Sharing Team Knowledge using Azure Project Wikis   After completing Module 9, students will be able to: Implement tools to track feedback Plan for continuous monitoring Implement Application Insights Use Kusto Query Language (KQL) Implement routing for mobile applications Configure App Center Diagnostics Configure alerts Create a bug tracker Configure Azure Dashboards Work with View Designer in Azure Monitor [-]
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Bedriftsintern 1 dag 11 000 kr
This course teaches Azure professionals about the core capabilities of Google Cloud in the four technology pillars: networking, compute, storage, and database. [+]
The course is designed for Azure system administrators, solutions architects, and SysOps administrators who are familiar with Azure features and setup and want to gain experience configuring Google Cloud products immediately.  This course uses lectures, demos, and hands-on labs to show you the similarities and differences between the two platforms and teach you about some basic tasks on Google Cloud. Objectives This course teaches participants the following skills: Identify Google Cloud counterparts for Azure IaaS, Azure PaaS, Azure SQL, Azure Blob Storage, Azure Application Insights, and Azure Data Lake Configure accounts, billing, projects, networks, subnets, firewalls, VMs, disks, auto-scaling, load balancing, storage, databases, IAM, and more Manage and monitor applications Explain feature and pricing model differences All courses will be delivered in partnership with ROI Training, Google Cloud Premier Partner, using a Google Authorized Trainer. Course Outline Module 1: Introducing Google Cloud -Explain the advantages of Google Cloud-Define the components of Google’s network infrastructure, including points of presence, data centers, regions, and zones-Understand the difference between Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) Module 2: Getting Started with Google Cloud -Identify the purpose of projects on Google Cloud-Understand how Azure’s resource hierarchy differs from Google Cloud’s-Understand the purpose of and use cases for Identity and Access Management-Understand how Azure AD differs from Google Cloud IAM-List the methods of interacting with Google Cloud-Launch a solution using Cloud Marketplace Module 3: Virtual Machines in the Cloud -Identify the purpose and use cases for Google Compute Engine-Understand the basics of networking in Google Cloud-Understand how Azure VPC differs from Google VPC-Understand the similarities and differences between Azure VM and Google Compute Engine-Understand how typical approaches to load-balancing in Google Cloud differ from those in AzureDeploy applications using Google Compute Engine Module 4: Storage in the Cloud -Understand the purpose of and use cases for: Cloud Storage, Cloud SQL, Cloud Bigtable and Cloud Datastore-Understand how Azure Blob compares to Cloud Storage-Compare Google Cloud’s managed database services with Azure SQL-Learn how to choose among the various storage options on Google Cloud-Load data from Cloud Storage into BigQuery Module 5: Containers in the Cloud -Define the concept of a container and identify uses for containers-Identify the purpose of and use cases for Google Container Engine and Kubernetes-Understand how Azure Kubernetes Service differs from Google Kubernetes Engine-Provision a Kubernetes cluster using Kubernetes Engine-Deploy and manage Docker containers using kubectl Module 6: Applications in the Cloud -Understand the purpose of and use cases for Google App Engine-Contrast the App Engine Standard environment with the App Engine Flexible environment-Understand how App Engine differs from Azure App Service-Understand the purpose of and use cases for Google Cloud Endpoints Module 7: Developing, Deploying and Monitoring in the Cloud -Understand options for software developers to host their source code-Understand the purpose of template-based creation and management of resources-Understand how Cloud Deployment Manager differs from Azure Resource Manager-Understand the purpose of integrated monitoring, alerting, and debugging-Understand how Google Monitoring differs from Azure Application Insights and Azure Log Analytics-Create a Deployment Manager deployment-Update a Deployment Manager deployment-View the load on a VM instance using Google Monitoring Module 8: Big Data and Machine Learning in the Cloud -Understand the purpose of and use cases for the products and services in the Google Cloud big data and machine learning platforms-Understand how Google Cloud BigQuery differs from Azure Data Lake-Understand how Google Cloud Pub/Sub differs from Azure Event Hubs and Service Bus-Understand how Google Cloud’s machine-learning APIs differ from Azure’s-Load data into BigQuery from Cloud Storage-Perform queries using BigQuery to gain insight into data Module 9: Summary and Review -Review the products that make up Google Cloud and remember how to choose among them-Understand next steps for training and certification-Understand, at a high level, the process of migrating from Azure to Google Cloud [-]
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Virtuelt klasserom 5 dager 33 000 kr
OFFICIAL (ISC)2 CERTIFIED INFORMATION SYSTEMS SECURITY PROFESSIONAL TRAINING - INCLUDING EXAM [+]
COURSE OVERVIEW The Certified Information Systems Security Professional (CISSP) is the most globally recognized certification in the cybersecurity market. CISSP validates a cybersecurity professional’s deep technical and managerial knowledge and experience to effectively design, engineer and manage an organization’s overall security posture. Please note an exam voucher is included as part of this course TARGET AUDIENCE Cybersecurity professionals with at least 5 years in the information security field. Member data has shown that amajority of CISSP holders are in middle management and a much smaller proportion are in senior or junior/entry-level positions. Roles include:• Chief Information Officer• Chief Information Security Officer• Chief Technology Officer• Compliance Manager / Officer• Director of Security• Information Architect• Information Manager / Information RiskManager or Consultant• IT Specialist / Director / Manager• Network / System Administrator• Security Administrator• Security Architect / Security Analyst• Security Consultant• Security Manager• Security Systems Engineer / Security EngineerSectorsCISSP is relevant across all sectors and industries, including:• Aerospace• Automotive• Banking, financial services, insurance (BFSI)• Construction• Cybersecurity• Energy• Engineering• Government• Healthcare, IT products, services, consulting• Manufacturing• Pharma• Retail• Telecom COURSE OBJECTIVESAfter completing this course you should be able to: Understand and apply fundamental concepts and methods related to the fields of information technology and security Align overall organizational operational goals with security functions and implementations. Understand how to protect assets of the organization as they go through their lifecycle. Understand the concepts, principles, structures and standards used to design, implement, monitor and secure operating systems, equipment, networks, applications and those controls used to enforce various levels of confidentiality, integrity and availability. Implement system security through the application of security design principles and application of appropriate security control mitigations for vulnerabilities present in common information system types and architectures. Understand the importance of cryptography and the security services it can provide in today’s digital and information age. Understand the impact of physical security elements on information system security and apply secure design principles to evaluate or recommend appropriate physical security protections. Understand the elements that comprise communication and network security coupled with a thorough description of how the communication and network systems function. List the concepts and architecture that define the associated technology and implementation systems and protocols at Open Systems Interconnection (OSI) model layers 1-7. Identify standard terms for applying physical and logical access controls to environments related to their security practice. Appraise various access control models to meet business security requirements. Name primary methods for designing and validating test and audit strategies that support business requirements. Enhance and optimize an organization’s operational function and capacity by applying and utilizing appropriate security controls and countermeasures. Recognize risks to an organization’s operational endeavours and assess specific threats, vulnerabilities and controls. Understand the System Lifecycle (SLC) and the Software Development Lifecycle (SDLC) and how to apply security to it; identify which security control(s) are appropriate for the development environment; and assess the effectiveness of software security. COURSE CONTENT Domain 1: Security and Risk Management Domain 2: Asset Security Domain 3: Security Architecture and Engineering Domain 4: Communication and Network Security Domain 5: Identity and Access Management (IAM) Domain 6: Security Assessment and Testing Domain 7: Security Operations Domain 8: Software Development Security TEST CERTIFICATION Recommended as preparation for the following exam: (ISC)2 Certified Information Systems Security Professional Gaining this accreditation is not just about passing the exam, there are a number of other criteria that need to be met including 5 years of cumulative, paid work experience in two or more of the eight domains of the (ISC)²® CISSP CBK . Full details can be found at https://www.isc2.org/cissp/default.aspx Those without the required experience can take the exam to become an Associate of (ISC)²  while working towards the experience needed for full certification Please note an exam voucher is included as part of this course   [-]
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Oslo 3 dager 24 500 kr
23 Sep
23 Sep
09 Dec
Check Point Certified Security Administrator (CCSA) R81.20 [+]
Check Point Certified Security Administrator (CCSA) R81.20 [-]
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