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Nettstudie 12 måneder 12 000 kr
A combined module that covers the key concepts of 5 ITIL Practices: Relationship Management, Supplier Management, Service Level Management, Continual Improvement and Info... [+]
Understand the key concepts of Relationship Management, Supplier Management, Service Level Management, Continual Improvement, and Information Security Management, elucidating their significance in fostering collaboration, ensuring service quality, driving continual improvement, and maintaining information security. This eLearning is: Interactive Self-paced   Device-friendly   12 hours content   Mobile-optimised   Practical exercises   Exam: 60 questions Multiple choise 90 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn to deliver an agreed quality of service by handling all predefined, user-initiated service requests in an effective and user-friendly manner. [+]
Understand the purpose and key concepts of the Continual Improvement Practice, elucidating its significance in fostering a culture of ongoing improvement and innovation within the organisation. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn how to improve user and customer experience, as well as the overall success of your service relationships. [+]
Understand the purpose and key concepts of the Service Desk practice, including how it serves as the central point of contact between the service provider and the users, facilitating effective communication. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content mobil-optimised practical exercises     Exam: 20 questions Multiple Choice 30 minutes Closed book Minimum required score to pass: (65%)   [-]
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Nettkurs 12 måneder 11 500 kr
ITIL® er det mest utbredte og anerkjente rammeverket for IT Service Management (ITSM) i verden, og ITIL® 4 Foundation er et introduksjonskurs til rammeverket. [+]
ITIL® 4 Foundation-kurset er en introduksjon til ITIL® 4. Kurset lar kandidater se på IT-tjenestestyring gjennom en ende-til-ende driftsmodell, som inkluderer oppretting, levering og kontinuerlig forbedring av IT-relaterte produkter og tjenester. E-læringskurset inneholder 12 timer med undervisning, og er delt inn i 8 moduler. Les mer om ITIL® 4 på AXELOS sine websider. Inkluderer: Tilgang til ITIL® 4 Foundation e-læring (engelsk) i 12 måneder. ITIL® Foundation online voucher til sertifiseringstest + digital ITIL Foundation bok Du vil motta en e-post med tilgang til e-læringen, sertifiseringsvoucher og digital bok fra Peoplecert. Du avtaler tid for sertifiseringen som beskrevet i e-posten fra Peoplecert. Sertifiseringen består av: 40 spørsmål Multiple Choice 60 minutter + 15 minutter til rådighet dersom du ikke har engelsk som morsmål For å bestå må du ha minimum 26 riktige (65%) Ingen hjelpemidler tillatt ITIL®/PRINCE2®/MSP®/MoP® are registered trademarks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. [-]
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Nettstudie 12 måneder 5 000 kr
Learn to provide accurate and reliable information about the configuration of services and configuration support items when and where it is needed. [+]
Understand the purpose and key concepts of Service Configuration Management, including its role in maintaining accurate and reliable information about configuration items (CIs) within the IT infrastructure. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content Mobile-optimised Practical exercises   Exam: 20 questions Multiple Choice 30 Minutes Closed book Pass Mark: 65% [-]
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1 dag 9 500 kr
19 Sep
14 Nov
AZ-1008: Administer Active Directory Domain Services [+]
AZ-1008: Administer Active Directory Domain Services [-]
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Nettstudie 12 måneder 5 000 kr
The purpose of this module is to provide best practice guidance on how to set clear, business-based targets for service utility, warranty and experience. [+]
Understand the purpose and key concepts of the Service Level Management Practice, elucidating its significance in defining, negotiating, and managing service levels to meet customer expectations. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn how to move new or changed hardware, software, documentation, processes, or any other component to live environments, and how to deploy components to other environm... [+]
Understand the purpose and key concepts of Deployment Management, highlighting its importance in managing the deployment of new or changed services into the live environment. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours of content   Mobile-optimised   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettkurs 5 timer 549 kr
Dette kurset passer for deg som har tatt vårt viderekommende kurs i Excel, og som nå ønsker å ta et steg videre. I kurset kommer Espen Faugstad til å lære deg å bruke ava... [+]
Utvid din Excel-kunnskap til et ekspertnivå med "Excel: Ekspert", et dyptgående kurs ledet av Espen Faugstad hos Utdannet.no. Dette kurset er ideelt for de som allerede har en solid forståelse av Excel gjennom tidligere kurs og ønsker å utvikle avanserte ferdigheter for å håndtere komplekse dataanalyser og problemstillinger. Kurset vil dekke avanserte teknikker og funksjoner i Excel, inkludert ulike variasjoner av HVIS-funksjonen, FINN.RAD, FINN.KOLONNE, tekstbehandlingsfunksjoner som SØK og DELTEKST, samt dato- og tidsfunksjoner. Du vil også lære om avanserte oppslagsfunksjoner, matematiske formler og statistiske analyser ved hjelp av Excel. I tillegg til å lære om avanserte formler, vil kurset veilede deg gjennom bruk av matrisefunksjoner og feilsøking i Excel. Ved kursets slutt vil du ha en omfattende forståelse av Excel på et ekspertnivå, noe som gjør deg i stand til å utføre sofistikerte dataanalyser og rapporteringer.   Innhold: Kapittel 1: Introduksjon Kapittel 2: Formelhåndtering Kapittel 3: HVIS Kapittel 4: GJØR.HVIS Kapittel 5: FINN Kapittel 6: Tekst Kapittel 7: Dato Kapittel 8: Oppslag Kapittel 9: Matematikk Kapittel 10: Statistikk Kapittel 11: Matrise Kapittel 12: Diverse Kapittel 13: Avslutning   Varighet: 4 timer   Om Utdannet.no: Utdannet.no tilbyr noen av landets beste digitale nettkurs. Tjenesten fungerer på samme måte som strømmetjenester for musikk eller TV-serier. Våre kunder betaler en fast månedspris og får tilgang til alle kursene som er produsert så langt. Plattformen har hatt en god vekst de siste årene og kan skilte med 30.000 registrerte brukere og 1,5 millioner videoavspillinger. Vårt mål er å gjøre kompetanseutvikling moro, spennende og tilgjengelig for alle – og med oss har vi Innovasjon Norge og Forskningsrådet. [-]
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5 dager 27 900 kr
ISO/IEC 27005 Lead Risk Manager [+]
ISO/IEC 27005 Lead Risk Manager [-]
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Bedriftsintern 1 dag 11 000 kr
This course teaches Azure professionals about the core capabilities of Google Cloud in the four technology pillars: networking, compute, storage, and database. [+]
The course is designed for Azure system administrators, solutions architects, and SysOps administrators who are familiar with Azure features and setup and want to gain experience configuring Google Cloud products immediately.  This course uses lectures, demos, and hands-on labs to show you the similarities and differences between the two platforms and teach you about some basic tasks on Google Cloud. Objectives This course teaches participants the following skills: Identify Google Cloud counterparts for Azure IaaS, Azure PaaS, Azure SQL, Azure Blob Storage, Azure Application Insights, and Azure Data Lake Configure accounts, billing, projects, networks, subnets, firewalls, VMs, disks, auto-scaling, load balancing, storage, databases, IAM, and more Manage and monitor applications Explain feature and pricing model differences All courses will be delivered in partnership with ROI Training, Google Cloud Premier Partner, using a Google Authorized Trainer. Course Outline Module 1: Introducing Google Cloud -Explain the advantages of Google Cloud-Define the components of Google’s network infrastructure, including points of presence, data centers, regions, and zones-Understand the difference between Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) Module 2: Getting Started with Google Cloud -Identify the purpose of projects on Google Cloud-Understand how Azure’s resource hierarchy differs from Google Cloud’s-Understand the purpose of and use cases for Identity and Access Management-Understand how Azure AD differs from Google Cloud IAM-List the methods of interacting with Google Cloud-Launch a solution using Cloud Marketplace Module 3: Virtual Machines in the Cloud -Identify the purpose and use cases for Google Compute Engine-Understand the basics of networking in Google Cloud-Understand how Azure VPC differs from Google VPC-Understand the similarities and differences between Azure VM and Google Compute Engine-Understand how typical approaches to load-balancing in Google Cloud differ from those in AzureDeploy applications using Google Compute Engine Module 4: Storage in the Cloud -Understand the purpose of and use cases for: Cloud Storage, Cloud SQL, Cloud Bigtable and Cloud Datastore-Understand how Azure Blob compares to Cloud Storage-Compare Google Cloud’s managed database services with Azure SQL-Learn how to choose among the various storage options on Google Cloud-Load data from Cloud Storage into BigQuery Module 5: Containers in the Cloud -Define the concept of a container and identify uses for containers-Identify the purpose of and use cases for Google Container Engine and Kubernetes-Understand how Azure Kubernetes Service differs from Google Kubernetes Engine-Provision a Kubernetes cluster using Kubernetes Engine-Deploy and manage Docker containers using kubectl Module 6: Applications in the Cloud -Understand the purpose of and use cases for Google App Engine-Contrast the App Engine Standard environment with the App Engine Flexible environment-Understand how App Engine differs from Azure App Service-Understand the purpose of and use cases for Google Cloud Endpoints Module 7: Developing, Deploying and Monitoring in the Cloud -Understand options for software developers to host their source code-Understand the purpose of template-based creation and management of resources-Understand how Cloud Deployment Manager differs from Azure Resource Manager-Understand the purpose of integrated monitoring, alerting, and debugging-Understand how Google Monitoring differs from Azure Application Insights and Azure Log Analytics-Create a Deployment Manager deployment-Update a Deployment Manager deployment-View the load on a VM instance using Google Monitoring Module 8: Big Data and Machine Learning in the Cloud -Understand the purpose of and use cases for the products and services in the Google Cloud big data and machine learning platforms-Understand how Google Cloud BigQuery differs from Azure Data Lake-Understand how Google Cloud Pub/Sub differs from Azure Event Hubs and Service Bus-Understand how Google Cloud’s machine-learning APIs differ from Azure’s-Load data into BigQuery from Cloud Storage-Perform queries using BigQuery to gain insight into data Module 9: Summary and Review -Review the products that make up Google Cloud and remember how to choose among them-Understand next steps for training and certification-Understand, at a high level, the process of migrating from Azure to Google Cloud [-]
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Bedriftsintern 1 dag 11 000 kr
This one-day instructor-led class provides an overview of Google Cloud Platform products and services. Through a combination of presentations and hands-on labs, participa... [+]
Objectives This course teaches participants the following skills: Identify the purpose and value of each of the Google Cloud Platform products and services Interact with Google Cloud Platform services Describe ways in which customers have used Google Cloud Platform Choose among and use application deployment environments on Google Cloud Platform: Google App Engine, Google Kubernetes Engine, and Google Compute Engine Choose among and use Google Cloud Platform storage options: Google Cloud Storage, Google Cloud SQL, Google Cloud Bigtable, and Google Cloud Datastore Make basic use of BigQuery, Google’s managed data warehouse for analytics Make basic use of Cloud Deployment Manager, Google’s tool for creating and managing cloud resources through templates Make basic use of Google Stackdriver, Google’s monitoring, logging, and diagnostics system All courses will be delivered in partnership with ROI Training, Google Cloud Premier Partner, using a Google Authorized Trainer. Course Outline Module 1: Introducing Google Cloud Platform -Explain the advantages of Google Cloud Platform-Define the components of Google's network infrastructure, including: Points of presence, data centers, regions, and zones-Understand the difference between Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) Module 2: Getting Started with Google Cloud Platform -Identify the purpose of projects on Google Cloud Platform-Understand the purpose of and use cases for Identity and Access Management-List the methods of interacting with Google Cloud Platform-Lab: Getting Started with Google Cloud Platform Module 3: Virtual Machines and Networks in the Cloud -Identify the purpose of and use cases for Google Compute Engine.-Understand the various Google Cloud Platform networking and operational tools and services.-Lab: Compute Engine Module 4: Storage in the Cloud -Understand the purpose of and use cases for: Google Cloud Storage, Google Cloud SQL, Google Cloud Bigtable, and Google Cloud Datastore.-Learn how to choose between the various storage options on Google Cloud Platform.-Lab: Cloud Storage and Cloud SQL Module 5: Containers in the Cloud -Define the concept of a container and identify uses for containers.-Identify the purpose of and use cases for Google Kubernetes Engine and Kubernetes.-Lab: Kubernetes Engine Module 6: Applications in the Cloud -Understand the purpose of and use cases for Google App Engine.-Contrast the App Engine Standard environment with the App Engine Flexible environment.-Understand the purpose of and use cases for Google Cloud Endpoints.-Lab: App Engine Module 7: Developing, Deploying, and Monitoring in the Cloud -Understand options for software developers to host their source code.-Understand the purpose of template-based creation and management of resources.-Understand the purpose of integrated monitoring, alerting, and debugging.-Lab: Deployment Manager and Stackdriver Module 8: Big Data and Machine Learning in the Cloud -Understand the purpose of and use cases for the products and services in the Google Cloud big data and machine learning platforms.-Lab: BigQuery [-]
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Bedriftsintern 3 dager 27 000 kr
In this course, application developers learn how to design, develop, and deploy applications that seamlessly integrate components from the Google Cloud ecosystem. [+]
Through a combination of presentations, demos, and hands-on labs, participants learn how to use GCP services and pre-trained machine learning APIs to build secure, scalable, and intelligent cloud-native applications. Objectives This course teaches participants the following skills: Use best practices for application development Choose the appropriate data storage option for application data Implement federated identity management Develop loosely coupled application components or microservices Integrate application components and data sources Debug, trace, and monitor applications Perform repeatable deployments with containers and deployment services Choose the appropriate application runtime environment; use Google Container Engine as a runtime environment and later switch to a no-ops solution with Google App Engine Flex All courses will be delivered in partnership with ROI Training, Google Cloud Premier Partner, using a Google Authorized Trainer. Course Outline Module 1: Best Practices for Application Development -Code and environment management-Design and development of secure, scalable, reliable, loosely coupled application components and microservices-Continuous integration and delivery-Re-architecting applications for the cloud Module 2: Google Cloud Client Libraries, Google Cloud SDK, and Google Firebase SDK -How to set up and use Google Cloud Client Libraries, Google Cloud SDK, and Google Firebase SDK-Lab: Set up Google Client Libraries, Google Cloud SDK, and Firebase SDK on a Linux instance and set up application credentials Module 3: Overview of Data Storage Options -Overview of options to store application data-Use cases for Google Cloud Storage, Google Cloud Datastore, Cloud Bigtable, Google Cloud SQL, and Cloud Spanner Module 4: Best Practices for Using Cloud Datastore -Best practices related to the following:-Queries-Built-in and composite indexes-Inserting and deleting data (batch operations)-Transactions-Error handling-Bulk-loading data into Cloud Datastore by using Google Cloud Dataflow-Lab: Store application data in Cloud Datastore Module 5: Performing Operations on Buckets and Objects -Operations that can be performed on buckets and objects-Consistency model-Error handling Module 6: Best Practices for Using Cloud Storage -Naming buckets for static websites and other uses-Naming objects (from an access distribution perspective)-Performance considerations-Setting up and debugging a CORS configuration on a bucket-Lab: Store files in Cloud Storage Module 7: Handling Authentication and Authorization -Cloud Identity and Access Management (IAM) roles and service accounts-User authentication by using Firebase Authentication-User authentication and authorization by using Cloud Identity-Aware Proxy-Lab: Authenticate users by using Firebase Authentication Module 8: Using Google Cloud Pub/Sub to Integrate Components of Your Application -Topics, publishers, and subscribers-Pull and push subscriptions-Use cases for Cloud Pub/Sub-Lab: Develop a backend service to process messages in a message queue Module 9: Adding Intelligence to Your Application -Overview of pre-trained machine learning APIs such as Cloud Vision API and Cloud Natural Language Processing API Module 10: Using Cloud Functions for Event-Driven Processing -Key concepts such as triggers, background functions, HTTP functions-Use cases-Developing and deploying functions-Logging, error reporting, and monitoring Module 11: Managing APIs with Google Cloud Endpoints -Open API deployment configuration-Lab: Deploy an API for your application Module 12: Deploying an Application by Using Google Cloud Build, Google Cloud Container Registry, and Google Cloud Deployment Manager -Creating and storing container images-Repeatable deployments with deployment configuration and templates-Lab: Use Deployment Manager to deploy a web application into Google App Engine flexible environment test and production environments Module 13: Execution Environments for Your Application -Considerations for choosing an execution environment for your application or service:-Google Compute Engine-Kubernetes Engine-App Engine flexible environment-Cloud Functions-Cloud Dataflow-Lab: Deploying your application on App Engine flexible environment Module 14: Debugging, Monitoring, and Tuning Performance by Using Google Stackdriver -Stackdriver Debugger-Stackdriver Error Reporting-Lab: Debugging an application error by using Stackdriver Debugger and Error Reporting-Stackdriver Logging-Key concepts related to Stackdriver Trace and Stackdriver Monitoring.-Lab: Use Stackdriver Monitoring and Stackdriver Trace to trace a request across services, observe, and optimize performance [-]
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Klasserom + nettkurs 1 dag 4 490 kr
Dette er kurset for deg som har jobbet med Windows tidligere, og skal nå ta i bruk Excel. [+]
Har du ikke jobbet med Excel før? På dette kurset får du innføring i hvordan Excel fungerer med kolonner, celler, formler, funksjoner, grafer, tabeller osv. Du jobber i ditt eget tempo via et e-læringsprogram, med instruktør tilstede i rommet som hjelper deg om du står fast.   Kursinnhold:   Bli kjent med Excel Hva er et regneark? Utforming av regnearkmodell Oppstart Åpning Visninger Navigering Nye arbeidsbøker Innskriving Lagring og lukking Alternativer Egenskaper Hjelpesystemet   Redigering Merking Sletting Angremuligheter Flytting og kopiering Innsetting og sletting Søking og erstatting Stavekontroll   Formler Bruk av formler Autofyll Cellereferanser Navngiving av celler   Formatering Hva er formatering? Kolonnebredde og radhøyde Tallformatering Skriftformatering Justering av celleinnhold Kantlinjer og fyllfarger Tema Betinget formatering Cellestiler   Funksjoner Bruk av funksjoner Summering Minst, størst, antall og gjennomsnitt Dato- og tidsfunksjoner Hvis-funksjonen Betinget summering Sammensatte funksjoner   Diagram Utforming av diagram Diagramtyper Diagramelementer Formatering av diagram   Flere regneark Arbeid med regneark Innsetting og sletting av regneark Flytting og kopiering av regneark Endring av arkfaner Referering til andre regneark Vindushåndtering   Bilder og objekter Utklipp Bilder fra fil Arbeid med objekter   Lister og tabeller Sortering Tabeller Filtrering Deling og frysing av vindu Visning og skjuling Oppslag i regneark   Utskrift Forhåndsvisning Papirretning og papirstørrelse Marger Arkalternativer Topptekst og bunntekst Utskrift Sideskiftvisning   Internett og distribusjon Websider Hyperkoblinger Merknader Elektronisk post PDF- og XPS-format Dokumentinspeksjon Endelig versjon   [-]
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6 900 kr
E-læring ITIL® 4 Practitioner Incident Management [+]
E-læring ITIL® 4 Practitioner Incident Management [-]
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