Oversikt over relevante kurs innen IT-kurs i Østfold

Understand the purpose and key concepts of the Service Desk practice, including how it serves as the central point of contact between the service provider and the users, facilitating effective communication. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content mobil-optimised practical exercises     Exam: 20 questions Multiple Choice 30 minutes Closed book Minimum required score to pass: (65%)   [-]

Understand the purpose and key concepts of the Plan, Implement, and Control practices, highlighting their importance in establishing, executing, and governing IT service strategies effectively. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content Mobile-optimised Practical exercises   Exam: 60 questions Multiple Choice 90 Minutes Closed book Pass Mark: 65% [-]

Kurset fokuserer på konvertering av etterspørsel til verdi via IT-relaterte tjenester. Modulen dekker sentrale emner som SLA-design, styring av flere leverandører, kommunikasjon, relasjonsstyring, CX- og UX-design, kartlegging av kunder og mer. E-læringskurset inneholder 18 timer med undervisning, og er delt inn i 8 moduler. Les mer om ITIL® 4 på  AXELOS sine websider. Du vil motta en e-post med tilgang til e-læringen, sertifiseringsvoucher og digital bok fra Peoplecert. Du avtaler tid for sertifiseringen som beskrevet i e-posten fra Peoplecert. [-]

Understand the purpose and key concepts of Incident Management, including its role in restoring normal service operations swiftly following disruptions.   This eLearning is: Interactive Self-paced   Device-friendly   2-3 hour content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]

Understand the purpose and key concepts of Problem Management, including its role in identifying and managing the root causes of incidents to prevent recurrence.   This eLearning is: Interactive   Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]

Understand the purpose and key concepts of the Monitor, Support, and Fulfil practices, elucidating their importance in maintaining, supporting, and delivering IT services effectively.InteractiveOur eLearning:Self-pacedDevice-friendly12 hour contentMobile-optimised Exam:60 questionsMultiple Choice90 minutesClosed bookMinimum required score to pass: 65%  [-]

Understand the purpose and key concepts of Release Management, elucidating its significance in planning, scheduling, and controlling the build, test, and deployment of releases to ensure they deliver the expected outcomes. The eLearning course: Interactive Self-paced Device-friendly 2-3 hour content Mobile-optimised Practical exercises   Exam:   20 questions Multiple choise Closed book 30 minutes Minimum required score to pass: 65% [-]

Understand the purpose and key concepts of the Supplier Management Practice, elucidating its importance in managing supplier relationships and ensuring value delivery from third-party services. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]

Kurs i hypotesetesting I forbedringsarbeid og problemløsning tester vi hypoteser for å bestemme rotårsaker og årsakssammenhenger. Dette kurset lærer deg å utforme og teste hypoteser. Du får svar på spørsmål som: Er det signifikante forskjeller i gjennomsnitt eller variasjon? Har endringen vi har gjort medført en signifikant forbedring?   Kurset er for deg som vil: utforme hypotese basert på egne teorier om rotårsak eller årsakssammenhenger bestemme om datasett har signifikante forskjelliger i gjennomsnitt eller variasjon avgjøre om forbedringsarbeid har gitt signifikante forskjeller forstå årsakssammenhenger ved hjelp av statistikk   Du lærer følgende: Bruk av statistisk hypotesetesting Praktisk og statistisk signifikans Statistikk og sannsynlighet Utforme hypotese Velge Hypotesetest (type data, fordeling, statistikk av interesse, # populasjoner) Trekke konklusjon basert på p-verdi Type I og type II feil Vurdering av datautvalg og prøveantall Bruke av p-verdi Vi bruker praktiske eksempler og øvelser i undervisningen.     Kursholder Kursholder Sissel Pedersen Lundeby er IASSC (International association for Six Sigma certification) akkreditert kursholder (eneste i Norge per januar 2022): "This accreditation publically reflects that you have met the standards established by IASSC such that those who participate in a training program led by you can expect to receive an acceptable level of knowledge transfer consistent with the Lean Six Sigma belt Bodies of Knowledge as established by IASSC."  Hypotesetesting er et av verktøyene som benyttes innen Lean Six Sigma, og Sissel har bred erfaring med anvendelse av dette verktøyet.  Sissel er utdannet sivilingeniør i kjemiteknikk fra NTNU, og har mer enn 20 års erfaring innen produksjon og miljøteknologi. Hennes Lean Six Sigma opplæring startet i 2002, hos et amerikansk firma, hvor hun ble Black Belt sertifisert. I 2017 ble hun også Black Belt sertifisert gjennom IASSC. Sissel har svært god erfaring med å bruke Lean Six Sigma til forbedringer, og fokuserer på å skape målbare resultater. Kursene bruker praktiske, gjenkjennelige eksempler, og formidler Lean Six Sigma på en enkel, forståelig måte.      Tilbakemeldinger "Inspirerende, faglig dyktig, folkeliggjør et teoretisk fagområde" Espen Fjeld, Kommersiell direktør hos Berendsen "Faglig meget dyktig og klar fremføring. Morsom og skaper tillit" Jon Sørensen, Produksjonsleder hos Berendsen "10/10 flink til å nå alle" Erlend Stene, Salgsleder hos Berendsen "Tydelig og bra presentert. God til å kontrollspørre og lytte (sjekke forståelse)" Morten Bodding, Produksjonsleder hos Berendsen "Utgjorde en forskjell, engasjert og dyktig" Kursdeltager fra EWOS "Du er inspirerende, positiv og dyktig i faget" Kursdeltager fra EWOS "Jeg var veldig imponert over Sissels Lean Six Sigma kunnskap. Hun gjør det enkelt å identifisere forbedringer og skape resultater" Daryl Powell, Lean Manager, Kongsberg Maritime Subsea   Praktisk informasjon Kurset arrangeres på forespørsel fra bedrifter. Åpne kurs arrangeres ihht kurskalenderen. Kurset består av et nettmøte på 2 timer. [-]

React Advanced (Hands-on) [-]

DP-900: Microsoft Azure Data Fundamentals [-]

COURSE OVERVIEW The Certified Information Systems Security Professional (CISSP) is the most globally recognized certification in the cybersecurity market. CISSP validates a cybersecurity professional’s deep technical and managerial knowledge and experience to effectively design, engineer and manage an organization’s overall security posture. Please note an exam voucher is included as part of this course TARGET AUDIENCE Cybersecurity professionals with at least 5 years in the information security field. Member data has shown that amajority of CISSP holders are in middle management and a much smaller proportion are in senior or junior/entry-level positions. Roles include:• Chief Information Officer• Chief Information Security Officer• Chief Technology Officer• Compliance Manager / Officer• Director of Security• Information Architect• Information Manager / Information RiskManager or Consultant• IT Specialist / Director / Manager• Network / System Administrator• Security Administrator• Security Architect / Security Analyst• Security Consultant• Security Manager• Security Systems Engineer / Security EngineerSectorsCISSP is relevant across all sectors and industries, including:• Aerospace• Automotive• Banking, financial services, insurance (BFSI)• Construction• Cybersecurity• Energy• Engineering• Government• Healthcare, IT products, services, consulting• Manufacturing• Pharma• Retail• Telecom COURSE OBJECTIVESAfter completing this course you should be able to: Understand and apply fundamental concepts and methods related to the fields of information technology and security Align overall organizational operational goals with security functions and implementations. Understand how to protect assets of the organization as they go through their lifecycle. Understand the concepts, principles, structures and standards used to design, implement, monitor and secure operating systems, equipment, networks, applications and those controls used to enforce various levels of confidentiality, integrity and availability. Implement system security through the application of security design principles and application of appropriate security control mitigations for vulnerabilities present in common information system types and architectures. Understand the importance of cryptography and the security services it can provide in today’s digital and information age. Understand the impact of physical security elements on information system security and apply secure design principles to evaluate or recommend appropriate physical security protections. Understand the elements that comprise communication and network security coupled with a thorough description of how the communication and network systems function. List the concepts and architecture that define the associated technology and implementation systems and protocols at Open Systems Interconnection (OSI) model layers 1-7. Identify standard terms for applying physical and logical access controls to environments related to their security practice. Appraise various access control models to meet business security requirements. Name primary methods for designing and validating test and audit strategies that support business requirements. Enhance and optimize an organization’s operational function and capacity by applying and utilizing appropriate security controls and countermeasures. Recognize risks to an organization’s operational endeavours and assess specific threats, vulnerabilities and controls. Understand the System Lifecycle (SLC) and the Software Development Lifecycle (SDLC) and how to apply security to it; identify which security control(s) are appropriate for the development environment; and assess the effectiveness of software security. COURSE CONTENT Domain 1: Security and Risk Management Domain 2: Asset Security Domain 3: Security Architecture and Engineering Domain 4: Communication and Network Security Domain 5: Identity and Access Management (IAM) Domain 6: Security Assessment and Testing Domain 7: Security Operations Domain 8: Software Development Security TEST CERTIFICATION Recommended as preparation for the following exam: (ISC)2 Certified Information Systems Security Professional Gaining this accreditation is not just about passing the exam, there are a number of other criteria that need to be met including 5 years of cumulative, paid work experience in two or more of the eight domains of the (ISC)²® CISSP CBK . Full details can be found at https://www.isc2.org/cissp/default.aspx Those without the required experience can take the exam to become an Associate of (ISC)²  while working towards the experience needed for full certification Please note an exam voucher is included as part of this course   [-]

Automatisering i Microsoft 365 med Power Automate [-]

Kubernetes [-]

Test-Driven JavaScript - (Hands-on) [-]