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Nettstudie 12 måneder 5 000 kr
Learn to deliver an agreed quality of service by handling all predefined, user-initiated service requests in an effective and user-friendly manner. [+]
Understand the purpose and key concepts of the Continual Improvement Practice, elucidating its significance in fostering a culture of ongoing improvement and innovation within the organisation. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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1 dag 9 500 kr
19 Sep
14 Nov
AZ-1008: Administer Active Directory Domain Services [+]
AZ-1008: Administer Active Directory Domain Services [-]
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Nettstudie 12 måneder 5 000 kr
Learn how to improve user and customer experience, as well as the overall success of your service relationships. [+]
Understand the purpose and key concepts of the Service Desk practice, including how it serves as the central point of contact between the service provider and the users, facilitating effective communication. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content mobil-optimised practical exercises     Exam: 20 questions Multiple Choice 30 minutes Closed book Minimum required score to pass: (65%)   [-]
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Nettstudie 12 måneder 12 000 kr
A combined module that covers the key concepts of 5 ITIL Practices: Relationship Management, Supplier Management, Service Level Management, Continual Improvement and Info... [+]
Understand the key concepts of Relationship Management, Supplier Management, Service Level Management, Continual Improvement, and Information Security Management, elucidating their significance in fostering collaboration, ensuring service quality, driving continual improvement, and maintaining information security. This eLearning is: Interactive Self-paced   Device-friendly   12 hours content   Mobile-optimised   Practical exercises   Exam: 60 questions Multiple choise 90 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
The purpose of this module is to provide best practice guidance on how to set clear, business-based targets for service utility, warranty and experience. [+]
Understand the purpose and key concepts of the Service Level Management Practice, elucidating its significance in defining, negotiating, and managing service levels to meet customer expectations. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettkurs 12 måneder 11 500 kr
ITIL® er det mest utbredte og anerkjente rammeverket for IT Service Management (ITSM) i verden, og ITIL® 4 Foundation er et introduksjonskurs til rammeverket. [+]
ITIL® 4 Foundation-kurset er en introduksjon til ITIL® 4. Kurset lar kandidater se på IT-tjenestestyring gjennom en ende-til-ende driftsmodell, som inkluderer oppretting, levering og kontinuerlig forbedring av IT-relaterte produkter og tjenester. E-læringskurset inneholder 12 timer med undervisning, og er delt inn i 8 moduler. Les mer om ITIL® 4 på AXELOS sine websider. Inkluderer: Tilgang til ITIL® 4 Foundation e-læring (engelsk) i 12 måneder. ITIL® Foundation online voucher til sertifiseringstest + digital ITIL Foundation bok Du vil motta en e-post med tilgang til e-læringen, sertifiseringsvoucher og digital bok fra Peoplecert. Du avtaler tid for sertifiseringen som beskrevet i e-posten fra Peoplecert. Sertifiseringen består av: 40 spørsmål Multiple Choice 60 minutter + 15 minutter til rådighet dersom du ikke har engelsk som morsmål For å bestå må du ha minimum 26 riktige (65%) Ingen hjelpemidler tillatt ITIL®/PRINCE2®/MSP®/MoP® are registered trademarks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. [-]
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Nettstudie 12 måneder 5 000 kr
The purpose of this module is to provide best practice guidance on how to set clear, business-based targets for service utility, warranty and experience. [+]
Understand the purpose and key concepts of Information Security Management, elucidating its significance in safeguarding the confidentiality, integrity, and availability of organisational information assets. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn to provide accurate and reliable information about the configuration of services and configuration support items when and where it is needed. [+]
Understand the purpose and key concepts of Service Configuration Management, including its role in maintaining accurate and reliable information about configuration items (CIs) within the IT infrastructure. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content Mobile-optimised Practical exercises   Exam: 20 questions Multiple Choice 30 Minutes Closed book Pass Mark: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn how to move new or changed hardware, software, documentation, processes, or any other component to live environments, and how to deploy components to other environm... [+]
Understand the purpose and key concepts of Deployment Management, highlighting its importance in managing the deployment of new or changed services into the live environment. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours of content   Mobile-optimised   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Virtuelt klasserom 3 timer 2 500 kr
04 Sep
23 Oct
04 Dec
I dette kurset har vi satt sammen en del avanserte emner og funksjoner og hensikten er å gi deltakerne en dypere forståelse av hvordan Excel fungerer, men også gi deltake... [+]
Tekstbehandling i Excel Hvis, Hvis.sett Feilhåndtering / Datavalidering Sammensatte funksjoner Avanserte oppslag Tabellfunksjonalitet Det er fordelaktig å ha to skjermer - en til å følge kurset og en til å gjøre det kursholder demonstrerer. Kurset gjennomføres i sanntid med nettundervisning via Teams. Det blir mulighet for å stille spørsmål, ha diskusjoner, demonstrasjoner og øvelser. Du vil motta en invitasjon til Teams fra kursholder. [-]
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Virtuelt klasserom 2 timer 1 990 kr
Power BI – Profesjonelle rapporter [+]
Power BI – Profesjonelle rapporter [-]
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Nettkurs 365 dager 2 995 kr
Excelfunksjoner - elæringskurs [+]
Excelfunksjoner - elæringskurs [-]
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Bedriftsintern 1 dag 11 000 kr
This course teaches Azure professionals about the core capabilities of Google Cloud in the four technology pillars: networking, compute, storage, and database. [+]
The course is designed for Azure system administrators, solutions architects, and SysOps administrators who are familiar with Azure features and setup and want to gain experience configuring Google Cloud products immediately.  This course uses lectures, demos, and hands-on labs to show you the similarities and differences between the two platforms and teach you about some basic tasks on Google Cloud. Objectives This course teaches participants the following skills: Identify Google Cloud counterparts for Azure IaaS, Azure PaaS, Azure SQL, Azure Blob Storage, Azure Application Insights, and Azure Data Lake Configure accounts, billing, projects, networks, subnets, firewalls, VMs, disks, auto-scaling, load balancing, storage, databases, IAM, and more Manage and monitor applications Explain feature and pricing model differences All courses will be delivered in partnership with ROI Training, Google Cloud Premier Partner, using a Google Authorized Trainer. Course Outline Module 1: Introducing Google Cloud -Explain the advantages of Google Cloud-Define the components of Google’s network infrastructure, including points of presence, data centers, regions, and zones-Understand the difference between Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) Module 2: Getting Started with Google Cloud -Identify the purpose of projects on Google Cloud-Understand how Azure’s resource hierarchy differs from Google Cloud’s-Understand the purpose of and use cases for Identity and Access Management-Understand how Azure AD differs from Google Cloud IAM-List the methods of interacting with Google Cloud-Launch a solution using Cloud Marketplace Module 3: Virtual Machines in the Cloud -Identify the purpose and use cases for Google Compute Engine-Understand the basics of networking in Google Cloud-Understand how Azure VPC differs from Google VPC-Understand the similarities and differences between Azure VM and Google Compute Engine-Understand how typical approaches to load-balancing in Google Cloud differ from those in AzureDeploy applications using Google Compute Engine Module 4: Storage in the Cloud -Understand the purpose of and use cases for: Cloud Storage, Cloud SQL, Cloud Bigtable and Cloud Datastore-Understand how Azure Blob compares to Cloud Storage-Compare Google Cloud’s managed database services with Azure SQL-Learn how to choose among the various storage options on Google Cloud-Load data from Cloud Storage into BigQuery Module 5: Containers in the Cloud -Define the concept of a container and identify uses for containers-Identify the purpose of and use cases for Google Container Engine and Kubernetes-Understand how Azure Kubernetes Service differs from Google Kubernetes Engine-Provision a Kubernetes cluster using Kubernetes Engine-Deploy and manage Docker containers using kubectl Module 6: Applications in the Cloud -Understand the purpose of and use cases for Google App Engine-Contrast the App Engine Standard environment with the App Engine Flexible environment-Understand how App Engine differs from Azure App Service-Understand the purpose of and use cases for Google Cloud Endpoints Module 7: Developing, Deploying and Monitoring in the Cloud -Understand options for software developers to host their source code-Understand the purpose of template-based creation and management of resources-Understand how Cloud Deployment Manager differs from Azure Resource Manager-Understand the purpose of integrated monitoring, alerting, and debugging-Understand how Google Monitoring differs from Azure Application Insights and Azure Log Analytics-Create a Deployment Manager deployment-Update a Deployment Manager deployment-View the load on a VM instance using Google Monitoring Module 8: Big Data and Machine Learning in the Cloud -Understand the purpose of and use cases for the products and services in the Google Cloud big data and machine learning platforms-Understand how Google Cloud BigQuery differs from Azure Data Lake-Understand how Google Cloud Pub/Sub differs from Azure Event Hubs and Service Bus-Understand how Google Cloud’s machine-learning APIs differ from Azure’s-Load data into BigQuery from Cloud Storage-Perform queries using BigQuery to gain insight into data Module 9: Summary and Review -Review the products that make up Google Cloud and remember how to choose among them-Understand next steps for training and certification-Understand, at a high level, the process of migrating from Azure to Google Cloud [-]
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Nettkurs 365 dager 2 995 kr
Excel for Økonomer - elæringskurs [+]
Excel for Økonomer - elæringskurs [-]
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Virtuelt klasserom 3 timer 2 500 kr
15 Sep
27 Oct
08 Dec
Tanken med dette kurset er å vise litt av hva makroer i Excel er og dermed gi deltakerne en forsmak på våre mer avanserte kurs i Visual Basic for Applications (VBA). Dett... [+]
Introduksjon til VBA   Det er fordelaktig å ha to skjermer - en til å følge kurset og en til å gjøre det kursholder demonstrerer. Kurset gjennomføres i sanntid med nettundervisning via Teams. Det blir mulighet for å stille spørsmål, ha diskusjoner, demonstrasjoner og øvelser. Du vil motta en invitasjon til Teams fra kursholder. [-]
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