Oversikt over relevante kurs innen IT-kurs i Bærum

Understand the purpose and key concepts of the Service Desk practice, including how it serves as the central point of contact between the service provider and the users, facilitating effective communication. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content mobil-optimised practical exercises     Exam: 20 questions Multiple Choice 30 minutes Closed book Minimum required score to pass: (65%)   [-]

Understand the purpose and key concepts of the Monitor, Support, and Fulfil practices, elucidating their importance in maintaining, supporting, and delivering IT services effectively.InteractiveOur eLearning:Self-pacedDevice-friendly12 hour contentMobile-optimised Exam:60 questionsMultiple Choice90 minutesClosed bookMinimum required score to pass: 65%  [-]

Understand the purpose and key concepts of Service Configuration Management, including its role in maintaining accurate and reliable information about configuration items (CIs) within the IT infrastructure. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content Mobile-optimised Practical exercises   Exam: 20 questions Multiple Choice 30 Minutes Closed book Pass Mark: 65% [-]

Understand the purpose and key concepts of the Continual Improvement Practice, elucidating its significance in fostering a culture of ongoing improvement and innovation within the organisation. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]

AZ-1008: Administer Active Directory Domain Services [-]

Understand the purpose and key concepts of Deployment Management, highlighting its importance in managing the deployment of new or changed services into the live environment. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours of content   Mobile-optimised   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]

ITIL® 4 Foundation-kurset er en introduksjon til ITIL® 4. Kurset lar kandidater se på IT-tjenestestyring gjennom en ende-til-ende driftsmodell, som inkluderer oppretting, levering og kontinuerlig forbedring av IT-relaterte produkter og tjenester. E-læringskurset inneholder 12 timer med undervisning, og er delt inn i 8 moduler. Les mer om ITIL® 4 på AXELOS sine websider. Inkluderer: Tilgang til ITIL® 4 Foundation e-læring (engelsk) i 12 måneder. ITIL® Foundation online voucher til sertifiseringstest + digital ITIL Foundation bok Du vil motta en e-post med tilgang til e-læringen, sertifiseringsvoucher og digital bok fra Peoplecert. Du avtaler tid for sertifiseringen som beskrevet i e-posten fra Peoplecert. Sertifiseringen består av: 40 spørsmål Multiple Choice 60 minutter + 15 minutter til rådighet dersom du ikke har engelsk som morsmål For å bestå må du ha minimum 26 riktige (65%) Ingen hjelpemidler tillatt ITIL®/PRINCE2®/MSP®/MoP® are registered trademarks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. [-]

Understand the key concepts of Relationship Management, Supplier Management, Service Level Management, Continual Improvement, and Information Security Management, elucidating their significance in fostering collaboration, ensuring service quality, driving continual improvement, and maintaining information security. This eLearning is: Interactive Self-paced   Device-friendly   12 hours content   Mobile-optimised   Practical exercises   Exam: 60 questions Multiple choise 90 minutes Closed book Minimum required score to pass: 65% [-]

Understand the purpose and key concepts of the Service Level Management Practice, elucidating its significance in defining, negotiating, and managing service levels to meet customer expectations. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]

Understand the purpose and key concepts of Information Security Management, elucidating its significance in safeguarding the confidentiality, integrity, and availability of organisational information assets. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]

Understand the purpose and key concepts of the Plan, Implement, and Control practices, highlighting their importance in establishing, executing, and governing IT service strategies effectively. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content Mobile-optimised Practical exercises   Exam: 60 questions Multiple Choice 90 Minutes Closed book Pass Mark: 65% [-]

Understand the purpose and key concepts of Problem Management, including its role in identifying and managing the root causes of incidents to prevent recurrence.   This eLearning is: Interactive   Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]

COURSE OVERVIEW . It also prepares delegates for the ITIL Foundation Certificate Examination. The course is based on the ITIL4 best practice service value system featured in the latest 2019 guidelines. TARGET AUDIENCE This course is aimed at all levels of IT professional and those involved in designing, building, delivering and managing modern digital products and services. COURSE OBJECTIVES After you complete this course you will be able to: Key IT service management concepts. How ITIL guiding principles can help and organization to adopt and adapt service management. The 4 dimensions of service management. The purpose and components of the service value system. The activities of the service value chain and how the interconnect. Know the purpose of key ITIL practices. Sit the ITIL4 foundation examination - Sample papers are set during the class by instructors to take during the class or as homework exercises. COURSE CONTENT IT Service Management definitions; Service, Utility, Warranty, Customer, User, Service management, Sponsor Key concepts of value creation Key concepts of service relationships; service offering; service provision; service consumption; service relationship management The nature, use and interaction of 7 ITIL guiding principles; Focus on value; Start where you are; Progress iteratively with feedback; Collaborate and promote visibility; Think and work holistically; Keep it simple and practical; Optimize and automate The 4 dimensions of service management; Organizations and people; Information and technology; Partners and suppliers; Value streams and processes    The ITIL service value system The service value chain, its inputs and outputs, and its role in supporting value streams Service value chain elements; Plan, Improve, Engage, Design & transition, Obtain / Build, Deliver & support Detail of how the following ITIL practices support the service value chain: -  Continual Improvement (including continual improvement model); Change control; Incident management; Problem Management; Service request management;  Service desk; Service level management The purpose of the following ITIL practices: - Information security management; Relationship management; Supplier management; Availability management; Capacity and performance management; Service configuration management;    IT asset management; Business analysis; Service continuity management; Deployment management; Monitoring and event management; Release management   TEST CERTIFICATION Recommended preparation for exam(s): ITIL4 Foundation Certificate in IT Service Management This is a pre-requisite for other ITIL4 qualifications. The examination is a 1 hour, closed book, multiple choice paper of 40 questions taken after completion of the course - exam vouchers are provided with this course. These will have a validity of 12 months. You will need to schedule your exams within this time frame. The pass mark is 65% (26 out of 40) Cost of the exam is included in the course fee [-]

. Students will learn how to implement Azure compute solutions, create Azure Functions, implement and manage web apps, develop solutions utilizing Azure storage, implement authentication and authorization, and secure their solutions by using KeyVault and Managed Identities. Students will also learn how to connect to and consume Azure services and third-party services, and include event- and message-based models in their solutions. The course also covers monitoring, troubleshooting, and optimizing Azure solutions.   TARGET AUDIENCE Students in this course are interested in Azure development or in passing the Microsoft Azure Developer Associate certification exam.   COURSE CONTENT Module 1: Creating Azure App Service Web Apps Students will learn how to build a web application on the Azure App Service platform. They will learn how the platform functions and how to create, configure, scale, secure, and deploy to the App Service platform. Azure App Service core concepts Creating an Azure App Service Web App Configuring and Monitoring App Service apps Scaling App Service apps Azure App Service staging environments Module 2: Implement Azure functions This module covers creating Functions apps, and how to integrate triggers and inputs/outputs in to the app. Azure Functions overview Developing Azure Functions Implement Durable Functions Module 3: Develop solutions that use blob storage Students will learn how Azure Blob storage works, how to manage data through the hot/cold/archive blob storage lifecycle, and how to use the Azure Blob storage client library to manage data and metadata. Azure Blob storage core concepts Managing the Azure Blob storage lifecycle Working with Azure Blob storage Module 4: Develop solutions that use Cosmos DB storage Students will learn how Cosmos DB is structured and how data consistency is managed. Students will also learn how to create Cosmos DB accounts and create databases, containers, and items by using a mix of the Azure Portal and the .NET SDK. Azure Cosmos DB overview Azure Cosmos DB data structure Working with Azure Cosmos DB resources and data Module 5: Implement IaaS solutions This module instructs students on how to use create VMs and container images to use in their solutions. It covers creating VMs, using ARM templates to automate resource deployment, create and manage Docker images, publishing an image to the Azure Container Registry, and running a container in Azure Container Instances. Provisioning VMs in Azure Create and deploy ARM templates Create container images for solutions Publish a container image to Azure Container Registry Create and run container images in Azure Container Instances Module 6: Implement user authentication and authorization Students will learn how to leverage the Microsoft Identity Platform v2.0 to manage authentication and access to resources. Students will also learn how to use the Microsoft Authentication Library and Microsoft Graph to authenticate a user and retrieve information stored in Azure, and how and when to use Shared Access Signatures. Microsoft Identity Platform v2.0 Authentication using the Microsoft Authentication Library Using Microsoft Graph Authorizing data operations in Azure Storage Module 7: Implement secure cloud solutions This module covers how to secure the information (keys, secrets, certificates) an application uses to access resources. It also covers securing application configuration information. Manage keys, secrets, and certificates by using the KeyVault API Implement Managed Identities for Azure resources Secure app configuration data by using Azure App Configuration Module 8: Implement API Management Students will learn how to publish APIs, create policies to manage information shared through the API, and to manage access to their APIs by using the Azure API Management service. API Management overview Defining policies for APIs Securing your APIs Module 9: Develop App Service Logic Apps This module teaches students how to use Azure Logic Apps to schedule, automate, and orchestrate tasks, business processes, workflows, and services across enterprises or organizations. Azure Logic Apps overview Creating custom connectors for Logic Apps Module 10: Develop event-based solutions Students will learn how to build applications with event-based architectures. Implement solutions that use Azure Event Grid Implement solutions that use Azure Event Hubs Implement solutions that use Azure Notification Hubs Module 11: Develop message-based solutions Students will learn how to build applications with message-based architectures. Implement solutions that use Azure Service Bus Implement solutions that use Azure Queue Storage queues Module 12: Monitor and optimize Azure solutions This module teaches students how to instrument their code for telemetry and how to analyze and troubleshoot their apps. Overview of monitoring in Azure Instrument an app for monitoring Analyzing and troubleshooting apps Implement code that handles transient faults Module 13: Integrate caching and content delivery within solutions Students will learn how to use different caching services to improve the performance of their apps. Develop for Azure Cache for Redis Develop for storage on CDNs [-]

Effektiv prosjektstyring med Microsoft Project [-]