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Mer enn 100 treff ( i Borlänge ) i IT-kurs
 

Nettstudie 12 måneder 5 000 kr
Learn how to improve user and customer experience, as well as the overall success of your service relationships. [+]
Understand the purpose and key concepts of the Service Desk practice, including how it serves as the central point of contact between the service provider and the users, facilitating effective communication. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content mobil-optimised practical exercises     Exam: 20 questions Multiple Choice 30 minutes Closed book Minimum required score to pass: (65%)   [-]
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Nettstudie 12 måneder 12 000 kr
A combined module that covers the key concepts of 5 ITIL Practices: Relationship Management, Supplier Management, Service Level Management, Continual Improvement and Info... [+]
Understand the key concepts of Relationship Management, Supplier Management, Service Level Management, Continual Improvement, and Information Security Management, elucidating their significance in fostering collaboration, ensuring service quality, driving continual improvement, and maintaining information security. This eLearning is: Interactive Self-paced   Device-friendly   12 hours content   Mobile-optimised   Practical exercises   Exam: 60 questions Multiple choise 90 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn to deliver an agreed quality of service by handling all predefined, user-initiated service requests in an effective and user-friendly manner. [+]
Understand the purpose and key concepts of the Continual Improvement Practice, elucidating its significance in fostering a culture of ongoing improvement and innovation within the organisation. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
The purpose of this module is to provide best practice guidance on how to set clear, business-based targets for service utility, warranty and experience. [+]
Understand the purpose and key concepts of the Service Level Management Practice, elucidating its significance in defining, negotiating, and managing service levels to meet customer expectations. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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1 dag 9 500 kr
19 Sep
14 Nov
AZ-1008: Administer Active Directory Domain Services [+]
AZ-1008: Administer Active Directory Domain Services [-]
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Nettstudie 12 måneder 5 000 kr
Learn to provide accurate and reliable information about the configuration of services and configuration support items when and where it is needed. [+]
Understand the purpose and key concepts of Service Configuration Management, including its role in maintaining accurate and reliable information about configuration items (CIs) within the IT infrastructure. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content Mobile-optimised Practical exercises   Exam: 20 questions Multiple Choice 30 Minutes Closed book Pass Mark: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn how to move new or changed hardware, software, documentation, processes, or any other component to live environments, and how to deploy components to other environm... [+]
Understand the purpose and key concepts of Deployment Management, highlighting its importance in managing the deployment of new or changed services into the live environment. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours of content   Mobile-optimised   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Majorstuen 2 dager 7 900 kr
21 Aug
17 Sep
29 Oct
På dette kurset får du en god oversikt over mulighetene i Excel. Du får nyttige tips som forenkler arbeidshverdagen din, og lærer de viktigste funksjonene for å komme i g... [+]
Bruker du mye tid i Excel på å få gjort enkle arbeidsoppgaver? Kommer det til stadighet prosent og dato i celler hvor du vil ha vanlige tall? Blir en formel ødelagt når du flytter den? Er det vanskelig å lage det diagrammet du ønsker? Blir ikke utskriftene dine slik du ønsker? Dette er vanlige problemstillinger mange sliter med og som blir borte etter endt kurs! På kun 2 dager vil du mestre de vanligste formler og funksjoner du trenger i din arbeidsdag. Du lærer gode rutiner og hurtigtastene du trenger for å kunne arbeide raskt og effektivt. Du vil kunne bygge alt fra enkle til mer avanserte modeller og vil føle deg trygg på at modellen din virker og gir rett resultat. Du vil også få en rekke tips og triks du kan bruke i din arbeidsdag.  Alt du lærer får du repetert gjennom aktiv oppgaveløsning slik at du husker det du har lært når du kommer tilbake på jobb. Kursdokumentasjon, lunsj og pausemat er selvsagt inkludert!   Kursholderne har mer enn 20 års Excel erfaring som de gjerne deler med deg!   Kurset passer for deg med liten erfaring og som ønsker å lære Excel fra grunnen av. Kurset passer også for deg som er selvlært og som ønsker å jobbe mer effektivt. Meld deg på Excel-kurs allerede i dag og sikre deg plass!   Krav til forkunnskaper Grunnleggende kunnskaper i Windows.   Kursinnhold Redigering Merking Sletting Angre muligheter Flytting og kopiering Innsetting og sletting Formler Bruk av formler Autofyll Cellereferanser Formatering Hva er formatering? Kolonnebredde og radhøyde Tallformatering Skriftformatering Justering av celleinnhold Kantlinjer og fyllfarger Betinget formatering Funksjoner Bruk av funksjoner Summering Minst, størst, antall og gjennomsnitt Hvis-funksjonen Betinget summering Diagram Utforming av diagram Diagramtyper Flere regneark Arbeid med regneark Innsetting og sletting av regneark Flytting og kopiering av regneark Referering til andre regneark Enkle formler på tvers av ark Vindus håndtering Lister og tabeller Sortering Tabeller Filtrering Deling og frysing av vindu   [-]
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2 dager 7 500 kr
Etter fullført kurs skal du beherske Photoshop, og kjenne til programmets muligheter og funksjoner. [+]
Dette er kurset for deg som har jobbet en del i Photoshop og er klar for å utnytte programmet kreative muligheter enda mer. Målet med Photoshop videregående kurs er at du skal lære å utnytte bruk av lag, kanaler, markering, masker og masker på farger og justeringer for å få kreative og effektfulle bilder. Dette kurset er for deg som har erfaring i Adobe Photoshop og er klar for å utnytte programmets mer kreative muligheter.  Effektiv bruk av lag, kanaler, markeringar och masker samt fargekorrigering for å lage effektfulle bilder. Kurset passer for kreatører, designere, markedsførere og fotografer. Etter fullført kurs skal du beherske Photoshop, og kjenne til programmets muligheter og funksjoner. Forhåndskunnskap: Kurset Photoshop innføring eller tilsvarende kunnskap. Kursinnhold:• Sette sammen flere bilder slik at de fremstår som nye bilder• Kreativ jobbing med lag• Automatisering av repeterende handlinger• Avansert bruk av fargekorrigering• Effektiv jobbing og snarveier• Bruk av tekst med Adobe Typekit• Spennende bruk av filtre og blande­modus [-]
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Oslo Bergen 3 dager 20 900 kr
10 Sep
10 Sep
22 Sep
Implementing REST Services using Web API [+]
Implementing REST Services using Web API [-]
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Oslo Stavanger 3 dager 17 500 kr
09 Sep
30 Sep
18 Nov
Dette kurset vil gi deg en grunnleggende innføring i ITIL® beste praksis rammeverket versjon 4. Kurset gir innføring i basis konseptet, prinsippene, prosessene og funksjo... [+]
Introduksjon Kurset gir deg en grunnleggende innføring i ITIL® beste praksis rammeverket versjon 4. Kurset gir innføring i basis konseptet, prinsippene, prosessene og funksjonene som er definert som beste praksis. Kurset vil også forberede deg til å gjennomføre ITIL Foundation sertifiseringtest. ForutsetningerIngen forutsetninger for å delta på kurset.Faglige kvalifikasjonKurset leder frem til ITIL Foundation Certificate.(Sertifiseringstest gjennomføres på siste kursdag)KursdokumentasjonOmfattende kursdokumentasjon som inneholder Kurskompendium, ITIL Pocket Guide, Norsk-Engelsk ordliste, 115 testoppgaver.SertifiseringInkludert i kursprisen er ITIL Fondation eksamen EXIN.Eksamen gjennomføres på ettermiddagen dag 3 - den avholdes skriftlig og er på engelsk.Eksamensformen er multiple choice - 40 spørsmål skal besvares, og du består ved 65% korrekte svar (dvs 26 av 40 spørsmål). Deltakerne har 1 time og 15 minutter til rådighet på eksamen. ITIL® is a registered trade mark of AXELOS Limited.   Kursinnhold Service Management as a practise • Innføring i IT Service Management• BESTE PRAKSIS: Forstå hva og hvorfor• Tjenesteorientering The Service Lifecycle Innføring i alle fasene av livssyklusen - målene og forretningsverdien for hver fase.• Service Strategy• Service Design• Service Transition• Service Operations• Continual Service Improvement Service Management processes Hvordan de ulike prosessene spiller inn i livssyklusen. Vi diskuterer mål, omfang, aktiviteter, nøkkeltall og annet: Service Strategy • Strategy Management• Service Portfolio Management• Demand Management• Financial Management Service Design • Design Coordination• Service Catalogue Management• Service Level Management• Supplier Management• Availability Management• Capacity Management• IT Service Continuity Management• Information Security Management Service Transition • Transition planning and support• Change Management• Service Asset and Configuration Management• Release and Deployment Management Service Operations • Event Management• Incident Management• Request Fulfilment• Problem Management Continual Service Operations • Continual Service Improvement model• The seven-step improvement process Continual Service Operations • Continual Service Improvement model• The seven-step improvement process Functions Forstå mål, organisasjonsstruktur, bemanning, nøkkeltall og sammenhenger i ulike funksjoner• Service Desk• Technical Management• Application Management• IT Operations Management (IT Operations Control, Facilities Management) Roles Ansvar og funksjon hos de to nøkkelrollene i Service Management og innblikk i øvrige roller.• RACI modell• Process owner• Service owner Technology and Architecture • Service Management Technology [-]
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Oslo 1 dag 9 900 kr
08 Sep
08 Sep
08 Sep
ITIL® 4 Practitioner: Incident Management [+]
ITIL® 4 Practitioner: Incident Management [-]
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Virtuelt klasserom 5 dager 28 500 kr
This course covers three central elements of Microsoft 365 enterprise administration: Microsoft 365 tenant and service management, Office 365 management, and Microsoft 36... [+]
COURSE OVERVIEW  In Microsoft 365 tenant and service management, you will examine all the key components that must be planned for when designing your Microsoft 365 tenant. Once this planning phase is complete, you will learn how to configure your Microsoft 365 tenant, including your organizational profile, tenant subscription options, component services, user accounts and licenses, and security groups. Finally, you will learn how to manage your tenant, which includes the configuration of tenant roles and managing your tenant health and services. With your Microsoft 365 tenant now firmly in place, you will examine the key components of Office 365 management. This begins with an overview of Office 365 product functionality, including Exchange Online, SharePoint Online, Microsoft Teams, additional product resources, and device management. You will then transition to configuring Office 365, with a primary focus on configuring Office client connectivity to Office 365. Finally, you will examine how to manage Office 365 ProPlus deployments, from user-driven client installations to centralized Office 365 ProPlus deployments. You will wrap up this section by learning how to configure Office Telemetry and Microsoft Analytics. The course concludes with an in-depth examination of Microsoft 365 identity synchronization, with a focus on Azure Active Directory Connect. You will learn how to plan for and implement Azure AD Connect, how to manage synchronized identities, and how to implement password management in Microsoft 365 using multi-factor authentication and self-service password management. This section wraps up with a comprehensive look at implementing application and external access. You will learn how to add and manage applications in Azure Active Directory, including how to configure multi-tenant applications. You will then examine how to configure Azure AD Application Proxy, including how to install and register a connector and how to publish an on-premises app for remote access. Finally, you will examine how to design and manage solutions for external access. This includes licensing guidance for Azure AD B2B collaboration, creating a collaborative user, and troubleshooting a B2B collaboration. TARGET AUDIENCE This course is designed for persons who are aspiring to the Microsoft 365 Enterprise Admin role and have completed one of the Microsoft 365 role-based administrator certification paths. COURSE OBJECTIVES Designing, configuring, and managing your Microsoft 365 tenant Office 365 product functionality Configuring Office 365 Managing Office 365 ProPlus deployments Planning and implementing identity synchronization Implementing application and external access COURSE CONTENT Module 1: Designing Your Microsoft 365 Tenant Planning Microsoft 365 in your On-premises Infrastructure Planning Your Identity and Authentication Solution Planning Your Service Setup Planning Your Hybrid Enviroment Planning Your Migration to Office 365 Module 2: Configuring Your Microsoft 365 Tenant Planning  Your Microsoft 365 Experience Configuring  Your Microsoft 365 Experience Managing User Accounts and Licenses in Microsoft 365 Managing Security Groups in Microsoft 365 Implementing Your Domain Services Leveraging FastTrack and Partner Services Module 3: Lab 1 - Configuring your Microsoft 365 Tenant Exercise 1 - Set up a Microsoft 365 Trial Tenant Module 4: Managing Your Microsoft 365 Tenant Configuring Tenant Roles Managing Tenant Health and Services Module 5: Lab 2 - Managing your Microsoft 365 Tenant Exercise 1 - Manage Administration Delegation Exercise 2 - Configure Office 365 Message Encryption (OME) Exercise 3 - Monitor and Troubleshoot Office 365 Module 6: Office 365 Overview Exchange Online Overview SharePoint Online Overview Teams Overview Additional Resources Overview Device Management Overview Module 7: Lab 3 - Office 365 Overview Exercise 1 - Exchange Online Overview Exercise 2 - SharePoint Online Overview Exercise 3 - Teams Overview Module 8: Configuring  Office 365 Office 365 Client Overview Configuring Office Client Connectivity to Office 365 Module 9: Managing Office 365 ProPlus Deployments Managing User-Driven Client Installations Managing Centralized Office 365 ProPlus Deployments Configuring Office Telemetry Configuring Microsoft Analytics Module 10: Lab 4 - Managing Office 365 ProPlus installations Exercise 1 - Prepare an Office 365 ProPlus Managed Installation Exercise 2 - Manage a Centralized Office 365 ProPlus Installation Exercise 3 - Deploy and Configure Office Telemetry Components Module 11: Planning and Implementing Identity Synchronization Introduction to Identity Synchronization Planning for Azure AD Connect Implementing Azure AD Connect Managing Synchronized Identities Password Management in Microsoft 365 Module 12: Lab 5 - Implementing Identity Synchronization Exercise 1 - Set up your organization for identity synchronization Exercise 2 - Implement Identity Synchronization Module 13: Implementing Application and External Access Implementing Applications in Azure AD Configuring Azure AD App Proxy Designing Solutions for External Access TEST CERTIFICATION This course helps you to prepare for exam MS100. But as this is part of an expert certification you should already own one of the Microsoft 365 Associate certifications:  Modern Desktop Teamwork Administrator Security Administrator Messaging Administrator. [-]
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Oslo 2 dager 20 900 kr
09 Oct
09 Oct
React Advanced (Hands-on) [+]
React Advanced (Hands-on) [-]
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Bedriftsintern 3 dager 13 500 kr
The SQL Master Class for Java Developers training is aimed to level up your SQL skills with techniques such as Window Functions, recursive queries, Pivoting, JSON process... [+]
Throughout four years of teaching my High-Performance Java Persistence course, I came to realize that there is so much Java developers can learn about the latest SQL features introduced by Oracle, SQL Server, PostgreSQL, or MySQL.This training spans over the course of 2 days and covers the Top 4 relational database systems: Oracle, SQL Server, PostgreSQL, and MySQL.From execution plans to the best way to paginate data, this training explains lesser-known techniques such as LATERAL JOIN, CROSS APPLY, as well as Derived Tables, Common Table Expressions, recursive queries, and the amazing Window Functions, PIVOT, or UPSERT statements.Last but not least, we are going to learn that, not only modern databases support JSON column types, but you can combine JSON structures with the traditional relational ones, therefore getting the best of both worlds.All examples are inspired by real-life scenarios, and they come in a GitHub repository for which attendees have exclusive and unlimited time access.At the end of these two days of training, the attendees will be better prepared to solve various data-intensive tasks using all these awesome SQL features that have been over the past 20 years.Agenda  Day 1Introduction - 1h 30m    - Beyond SQL:92    - SQL Parsing    - SQL Operation Order    - TOP-N queries    - OFFSET pagination    - Keyset PaginationSubqueries - 1h 15m    - EXISTS and NOT EXISTS    - IN and NOT IN    - ANY and ALL    - INSERT with subqueries    - Aggregation with subqueries   Joins - 1h 15m    - CROSS JOIN    - INNER and LEFT/RIGHT OUTER JOIN    - FULL OUTER JOIN    - NATURAL JOIN    - LATERAL JOIN and CROSS APPLYDay 2Window Functions - 1h 30m    - Analytics queries and window frame processing    - ROW_NUMBER, RANK, and DENSE_RANK    - FIRST_VALUE, LAST_VALUE, LEAD and LAG    - CUME_DIST and PERCENT_RANK    - PERCENTILE_DISC and PERCENTILE_CONTDerived Tables, CTE, Hierarchical Queries - 1h 30m    - Derived Tables    - CTE (Common Table Expressions)    - Recursive CTE    - Hierarchical queries   PIVOT, UNPIVOT, FILTER, and CASE - 1h    - CASE Expressions    - PostgreSQL FILTER Expressions    - PIVOT    - UNPIVOTDay 3UPSERT and MERGE - 30m- MERGE statements- UPSERT statements   JSON processing - 1h 30m    - Schemaless data structures and JSON    - JSON queries    - EAV Model   Transactions and Concurrency Control - 2h    - ACID, 2PL, MVCC    - Isolation Levels and anomalies    - Pessimistic and optimistic locking    - SKIP_LOCKED, NOWAIT [-]
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