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Nettstudie 12 måneder 5 000 kr
The purpose of this module is to provide best practice guidance on how to set clear, business-based targets for service utility, warranty and experience. [+]
Understand the purpose and key concepts of the Service Level Management Practice, elucidating its significance in defining, negotiating, and managing service levels to meet customer expectations. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn how to improve user and customer experience, as well as the overall success of your service relationships. [+]
Understand the purpose and key concepts of the Service Desk practice, including how it serves as the central point of contact between the service provider and the users, facilitating effective communication. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content mobil-optimised practical exercises     Exam: 20 questions Multiple Choice 30 minutes Closed book Minimum required score to pass: (65%)   [-]
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Nettstudie 12 måneder 5 000 kr
Learn to deliver an agreed quality of service by handling all predefined, user-initiated service requests in an effective and user-friendly manner. [+]
Understand the purpose and key concepts of the Continual Improvement Practice, elucidating its significance in fostering a culture of ongoing improvement and innovation within the organisation. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettkurs 12 måneder 12 000 kr
ITIL® 4 Specialist: Drive Stakeholder Value dekker alle typer engasjement og interaksjon mellom en tjenesteleverandør og deres kunder, brukere, leverandører og partnere. [+]
Kurset fokuserer på konvertering av etterspørsel til verdi via IT-relaterte tjenester. Modulen dekker sentrale emner som SLA-design, styring av flere leverandører, kommunikasjon, relasjonsstyring, CX- og UX-design, kartlegging av kunder og mer. E-læringskurset inneholder 18 timer med undervisning, og er delt inn i 8 moduler. Les mer om ITIL® 4 på  AXELOS sine websider. Du vil motta en e-post med tilgang til e-læringen, sertifiseringsvoucher og digital bok fra Peoplecert. Du avtaler tid for sertifiseringen som beskrevet i e-posten fra Peoplecert. [-]
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Nettkurs 12 måneder 11 500 kr
ITIL® er det mest utbredte og anerkjente rammeverket for IT Service Management (ITSM) i verden, og ITIL® 4 Foundation er et introduksjonskurs til rammeverket. [+]
ITIL® 4 Foundation-kurset er en introduksjon til ITIL® 4. Kurset lar kandidater se på IT-tjenestestyring gjennom en ende-til-ende driftsmodell, som inkluderer oppretting, levering og kontinuerlig forbedring av IT-relaterte produkter og tjenester. E-læringskurset inneholder 12 timer med undervisning, og er delt inn i 8 moduler. Les mer om ITIL® 4 på AXELOS sine websider. Inkluderer: Tilgang til ITIL® 4 Foundation e-læring (engelsk) i 12 måneder. ITIL® Foundation online voucher til sertifiseringstest + digital ITIL Foundation bok Du vil motta en e-post med tilgang til e-læringen, sertifiseringsvoucher og digital bok fra Peoplecert. Du avtaler tid for sertifiseringen som beskrevet i e-posten fra Peoplecert. Sertifiseringen består av: 40 spørsmål Multiple Choice 60 minutter + 15 minutter til rådighet dersom du ikke har engelsk som morsmål For å bestå må du ha minimum 26 riktige (65%) Ingen hjelpemidler tillatt ITIL®/PRINCE2®/MSP®/MoP® are registered trademarks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. [-]
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12 måneder 12 000 kr
A combined module that covers the key concepts of 5 key ITIL practices: Change Enablement, Deployment Management, Release Management, Service Configuration Management, an... [+]
Understand the purpose and key concepts of the Plan, Implement, and Control practices, highlighting their importance in establishing, executing, and governing IT service strategies effectively. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content Mobile-optimised Practical exercises   Exam: 60 questions Multiple Choice 90 Minutes Closed book Pass Mark: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn how to move new or changed hardware, software, documentation, processes, or any other component to live environments, and how to deploy components to other environm... [+]
Understand the purpose and key concepts of Deployment Management, highlighting its importance in managing the deployment of new or changed services into the live environment. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours of content   Mobile-optimised   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 12 000 kr
A combined module that covers the key concepts of 5 ITIL Practices: Incident Management, Service Desk, Service Request Management, Monitoring and Event Management and Pro... [+]
Understand the purpose and key concepts of the Monitor, Support, and Fulfil practices, elucidating their importance in maintaining, supporting, and delivering IT services effectively.InteractiveOur eLearning:Self-pacedDevice-friendly12 hour contentMobile-optimised Exam:60 questionsMultiple Choice90 minutesClosed bookMinimum required score to pass: 65%  [-]
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Oslo Trondheim 5 dager 26 900 kr
29 Sep
29 Sep
17 Nov
Spring Boot Development [+]
Spring Boot Development [-]
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Oslo Bergen 3 dager 20 000 kr
25 Aug
25 Aug
06 Oct
https://www.glasspaper.no/kurs/pl-300-microsoft-power-bi-data-analyst/ [+]
PL-300: Microsoft Power BI Data Analyst [-]
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Virtuelt klasserom 5 dager 35 000 kr
The Implementing Cisco Application Centric Infrastructure course show you how to deploy and manage the Cisco® Nexus® 9000 Series Switches in Cisco Application Centric Inf... [+]
COURSE OVERVIEW ou will learn how to configure and manage Cisco Nexus 9000 Series Switches in ACI mode, how to connect the Cisco ACI fabric to external networks and services, and fundamentals of Virtual Machine Manager (VMM) integration. You will gain hands-on practice implementing key capabilities such as fabric discovery, policies, connectivity, VMM integration, and more. This course is based on ACI Software v5.2 release.   This course helps you prepare to take the exam, Implementing Cisco Application Centric Infrastructure(300-620 DCACI), which leads to CCNP® Data Center and Cisco Certified Specialist – Data Center ACI Implementation certifications. TARGET AUDIENCE Individuals who need to understand how to configure and manage a data center network environment with the Cisco Nexus 9000 Switch operating in ACI Mode.   COURSE OBJECTIVES After completing this course, you should be able to: Describe Cisco ACI Fabric Infrastructure and basic Cisco ACI concepts Describe Cisco ACI policy model logical constructs Describe Cisco ACI basic packet forwarding Describe external network connectivity Describe VMM Integration Describe Layer 4 to Layer 7 integrations Explain Cisco ACI management features COURSE CONTENT Introducing Cisco ACI Fabric Infrastructure and Basic Concepts What Is Cisco ACI? Cisco ACI Topology and Hardware Cisco ACI Object Model Faults, Event Record, and Audit Log Cisco ACI Fabric Discovery Cisco ACI Access Policies Describing Cisco ACI Policy Model Logical Constructs Cisco ACI Logical Constructs Tenant Virtual Routing and Forwarding Bridge Domain Endpoint Group Application Profile Tenant Components Review Adding Bare-Metal Servers to Endpoint Groups Contracts Describing Cisco ACI Basic Packet Forwarding Endpoint Learning Basic Bridge Domain Configuration **** Introducing External Network Connectivity Cisco ACI External Connectivity Options External Layer 2 Network Connectivity External Layer 3 Network Connectivity Introducing VMM Integration VMware vCenter VDS Integration Resolution Immediacy in VMM Alternative VMM Integrations Describing Layer 4 to Layer 7 Integrations Service Appliance Insertion Without ACI L4-L7 Service Graph Service Appliance Insertion via ACI L4-L7 Service Graph Service Graph Configuration Workflow Service Graph PBR Introduction Explaining Cisco ACI Management Out-of-Band Management In-Band Management Syslog Simple Network Management Protocol Configuration Backup Authentication, Authorization, and Accounting Role-Based Access Control Cisco ACI Upgrade Collect Tech Support Labs Validate Fabric Discovery Configure Network Time Protocol (NTP) Create Access Policies and Virtual Port Channel (vPC) Enable Layer 2 Connectivity in the Same Endpoint Group (EPG) Enable Inter-EPG Layer 2 Connectivity Enable Inter-EPG Layer 3 Connectivity Compare Traffic Forwarding Methods in a Bridge Domain Configure External Layer 2 (L2Out) Connection Configure External Layer 3 (L3Out) Connection Integrate Application Policy Infrastructure Controller (APIC) With VMware vCenter Using VMware Distributed Virtual Switch (DVS) TEST CERTIFICATION Recommended as preparation for the following exams: 300-620 DCACI - Implementing Cisco Application Centric Infrastructure [-]
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Klasserom + nettkurs 5 dager 31 000 kr
Expand your Citrix networking knowledge and skills by enrolling in this five-day course. It covers Citrix ADC essentials, including secure load balancing, high availabili... [+]
COURSE OVERVIEW  You will learn to deliver secure remote access to apps and desktops integrating Citrix Virtual Apps and Citrix Desktops with Citrix Gateway.  This course includes an exam. TARGET AUDIENCE Built for IT Professionals working with Citrix ADC and Gateway, with little or no previous Citrix networking experience. Potential students include administrators, engineers, and architects interested in learning how to deploy or manage Citrix ADC or Citrix Gateway environments. COURSE OBJECTIVES  Identify the functionality and capabilities of Citrix ADC and Citrix Gateway Explain basic Citrix ADC and Gateway network architecture Identify the steps and components to secure Citrix ADC Configure Authentication, Authorization, and Auditing Integrate Citrix Gateway with Citrix Virtual Apps, Citrix Virtual Desktops and other Citrix components COURSE CONTENT Module 1: Getting Started Introduction to Citrix ADC Feature and Platform Overview Deployment Options Architectural Overview Setup and Management Module 2: Basic Networking Networking Topology Citrix ADC Components Routing Access Control Lists Module 3: ADC Platforms Citrix ADC MPX Citrix ADC VPX Citrix ADC CPX Citrix ADC SDX Citrix ADC BLX Module 4: High Availability Citrix ADC High Availability High Availability Configuration Managing High Availability In Service Software Upgrade Troubleshooting High Availability Module 5: Load balancing Load Balancing Overview Load Balancing Methods and Monitors Load Balancing Traffic Types Load Balancing Protection Priority Load Balancing Load Balancing Troubleshooting Module 6: SSL Offloading SSL Overview SSL Configuration SSL Offload Troubleshooting SSL Offload SSL Vulnerabilities and Protections Module 7: Security Authentication, Authorization, and Auditing Configuring External Authentication Admin Partitions Module 8: Monitoring and Troubleshooting Citrix ADC Logging Monitoring with SNMP Reporting and Diagnostics AppFlow Functions Citrix Application Delivery Management Troubleshooting Module 9: Citrix Gateway Introduction to Citrix Gateway Advantages and Utilities of Citrix Gateway Citrix Gateway Configuration Common Deployments Module 10: AppExpert Expressions Introduction to AppExpert Policies Default Policies Explore Citrix ADC Gateway Policies Policy Bind Points Using AppExpert with Citrix Gateway Module 11: Authentication, Authorization, and Secure Web Gateway Authentication and Authorization Multi-Factor Authentication nFactor Visualizer SAML authentication Module 12: Managing Client Connections Introduction to Client Connections Session Policies and Profiles Pre and Post Authentication Policies Citrix Gateway Deployment Options Managing User Sessions Module 13: Integration for Citrix Virtual Apps and Desktops Virtual Apps and Desktop Integration Citrix Gateway Integration Citrix Gateway WebFront ICA Proxy Clientless Access and Workspace App Access Fallback SmartControl and SmartAccess for ICA Module 14: Configuring Citrix Gateway Working with Apps on Citrix Gateway RDP Proxy Portal Themes and EULA [-]
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Oslo 1 dag 7 500 kr
15 Aug
15 Aug
17 Oct
Achieve More med MS Outlook (tidl. FTG) [+]
Achieve More med MS Outlook (tidl. FTG) [-]
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Oslo 4 dager 22 500 kr
29 Sep
29 Sep
24 Nov
AZ-140: Configuring and Operating Microsoft Azure Virtual Desktop [+]
AZ-140: Configuring and Operating Microsoft Azure Virtual Desktop [-]
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Nettkurs 3 timer 549 kr
Ta vårt videokurs i Acrobat Pro fra din datamaskin. Lær så mye du vil, når du vil. Du får gratis hjelp. Du får kursbevis. Du får tilgang til alle kurs. Meld deg på her! [+]
Acrobat Pro DC er et kraftig verktøy som gir deg muligheten til å opprette, redigere og signere PDF-dokumenter. PDF, som står for Portable Document Format, er en standard for å presentere og dele dokumenter uavhengig av programvare, maskinvare og operativsystem. Med Acrobat Pro DC kan du arbeide med tekst, bilder, videoer, koblinger, knapper og skjemaer i PDF-format. PDF-formatet ble introdusert i 1991 av Dr. John Warnock, medgrunnleggeren av Adobe, med målet om å gjøre det enkelt for alle å samle, dele og skrive ut dokumenter fra hvilket som helst program. I dag foretrekkes PDF-formatet av bedrifter over hele verden. I dette kurset, ledet av Espen Faugstad hos Utdannet.no, vil du lære å utnytte Adobe Acrobat Pro DC til fulle. Kurset vil ta deg gjennom programmets organisasjon, verktøy og paneler. Du vil lære å opprette, søke, redigere og organisere PDF-dokumenter. I tillegg vil du bli kjent med elektronisk signering, passordbeskyttelse, skjemaoppretting og kryptering av PDF-dokumenter.   Innhold: Kapittel 1: Organisering og Verktøy Kapittel 2: Opprette PDF Kapittel 3: Søke og Erstatte Kapittel 4: Redigere PDF Kapittel 5: Organisere Sider Kapittel 6: Kommentarer Kapittel 7: Skjema og Signatur Kapittel 8: Beskyttelse og Kryptering Kapittel 9: Lagre PDF Kapittel 10: Avslutning   Varighet: 2 timer og 23 minutter   Om Utdannet.no: Utdannet.no tilbyr noen av landets beste digitale nettkurs. Vår tjeneste fungerer som strømmetjenester for musikk eller TV-serier, der kundene våre betaler en fast månedspris for tilgang til alle kursene vi har produsert. Plattformen har hatt betydelig vekst de siste årene, med over 30 000 registrerte brukere og 1,5 millioner videoavspillinger. Vårt mål er å gjøre kompetanseutvikling morsomt, spennende og tilgjengelig for alle, og vi har støtte fra Innovasjon Norge og Forskningsrådet. [-]
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