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Nettstudie 12 måneder 5 000 kr
The purpose of this module is to provide best practice guidance on how to set clear, business-based targets for service utility, warranty and experience. [+]
Understand the purpose and key concepts of the Service Level Management Practice, elucidating its significance in defining, negotiating, and managing service levels to meet customer expectations. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn to deliver an agreed quality of service by handling all predefined, user-initiated service requests in an effective and user-friendly manner. [+]
Understand the purpose and key concepts of the Continual Improvement Practice, elucidating its significance in fostering a culture of ongoing improvement and innovation within the organisation. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn to provide accurate and reliable information about the configuration of services and configuration support items when and where it is needed. [+]
Understand the purpose and key concepts of Service Configuration Management, including its role in maintaining accurate and reliable information about configuration items (CIs) within the IT infrastructure. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content Mobile-optimised Practical exercises   Exam: 20 questions Multiple Choice 30 Minutes Closed book Pass Mark: 65% [-]
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Nettstudie 12 måneder 12 000 kr
A combined module that covers the key concepts of 5 ITIL Practices: Relationship Management, Supplier Management, Service Level Management, Continual Improvement and Info... [+]
Understand the key concepts of Relationship Management, Supplier Management, Service Level Management, Continual Improvement, and Information Security Management, elucidating their significance in fostering collaboration, ensuring service quality, driving continual improvement, and maintaining information security. This eLearning is: Interactive Self-paced   Device-friendly   12 hours content   Mobile-optimised   Practical exercises   Exam: 60 questions Multiple choise 90 minutes Closed book Minimum required score to pass: 65% [-]
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1 dag 9 500 kr
19 Sep
14 Nov
AZ-1008: Administer Active Directory Domain Services [+]
AZ-1008: Administer Active Directory Domain Services [-]
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Nettstudie 12 måneder 5 000 kr
The purpose of this module is to provide best practice guidance on how to set clear, business-based targets for service utility, warranty and experience. [+]
Understand the purpose and key concepts of Information Security Management, elucidating its significance in safeguarding the confidentiality, integrity, and availability of organisational information assets. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn how to move new or changed hardware, software, documentation, processes, or any other component to live environments, and how to deploy components to other environm... [+]
Understand the purpose and key concepts of Deployment Management, highlighting its importance in managing the deployment of new or changed services into the live environment. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours of content   Mobile-optimised   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettkurs 12 måneder 11 500 kr
ITIL® er det mest utbredte og anerkjente rammeverket for IT Service Management (ITSM) i verden, og ITIL® 4 Foundation er et introduksjonskurs til rammeverket. [+]
ITIL® 4 Foundation-kurset er en introduksjon til ITIL® 4. Kurset lar kandidater se på IT-tjenestestyring gjennom en ende-til-ende driftsmodell, som inkluderer oppretting, levering og kontinuerlig forbedring av IT-relaterte produkter og tjenester. E-læringskurset inneholder 12 timer med undervisning, og er delt inn i 8 moduler. Les mer om ITIL® 4 på AXELOS sine websider. Inkluderer: Tilgang til ITIL® 4 Foundation e-læring (engelsk) i 12 måneder. ITIL® Foundation online voucher til sertifiseringstest + digital ITIL Foundation bok Du vil motta en e-post med tilgang til e-læringen, sertifiseringsvoucher og digital bok fra Peoplecert. Du avtaler tid for sertifiseringen som beskrevet i e-posten fra Peoplecert. Sertifiseringen består av: 40 spørsmål Multiple Choice 60 minutter + 15 minutter til rådighet dersom du ikke har engelsk som morsmål For å bestå må du ha minimum 26 riktige (65%) Ingen hjelpemidler tillatt ITIL®/PRINCE2®/MSP®/MoP® are registered trademarks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. [-]
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Nettstudie 12 måneder 5 000 kr
Learn how to improve user and customer experience, as well as the overall success of your service relationships. [+]
Understand the purpose and key concepts of the Service Desk practice, including how it serves as the central point of contact between the service provider and the users, facilitating effective communication. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content mobil-optimised practical exercises     Exam: 20 questions Multiple Choice 30 minutes Closed book Minimum required score to pass: (65%)   [-]
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Virtuelt klasserom 5 dager 30 000 kr
Agile approaches such as eXtreme Programming, Scrum and Lean Software Development are becoming increasingly mainstream. [+]
COURSE OVERVIEW They describe how to successfully deliver in complex situations when requirements and possible solutions are subject to continuous change; but they stop short of describing a full project lifecycle with defined Phases, Work Products, Roles and Responsibilities. This course covers how to operate in such an agile fashion within an overall project framework and is based on the DSDM Agile Project Framework (DSDM APF) approach. Through practical experience of the agile style of working, case studies and example scenarios from a highly experienced trainer, it provides delegates with an understanding of how the Agile Project Management process can enable planning, management and control for predictable Agile project deliveries.   This is an APMG accredited course. TARGET AUDIENCE The course is aimed at Project Managers and others involved in Project Management who want to understand how to apply agile approaches within an overall project management lifecycle framework. COURSE OBJECTIVES   Understand the fundamentals of Agile Project Management Understand the key Agile Project Management practices and how to manage Agile Project teams Fully describe and relate the Agile Project Management process Understand project control in the Agile environment COURSE CONTENT   Agile Project Management Fundamentals What is Agile Project Management? Benefits of Agile Project Management When to use Agile Project Management Preparing for a successful Agile project Agile Project Management Principles The Agile Project Management Process Agile Project Management Framework Configuring the Agile Project Lifecycle Work Products and Deliverables Management Products and Deliverables Business Work Products and Deliverables Technical Products and Deliverables Agile Project Teams Agile Project Roles and Responsibilities Agile Project Team Empowerment Agile Project Team Structure Agile Project Management Practices Facilitated Workshops MoSCoW Prioritisation Modelling Iterative Development Timeboxing Project Management and Control Agile Planning Agile Risk Management Agile Estimating and Measurement Agile Configuration Management Other Agile Project Management Concerns Agile Requirements (Functional and Non-functional Requirements) Agile Testing Quality Management and Quality Control Ensuring Maintainability and Scalability TEST CERTIFICATION Agile Project Management Foundation exam Simple multiple choice exam – 40-minute exam 50 questions, pass mark is 25 (50%) Taken at the end of Day 2 of training Agile Project Management Practitioner exam Complex multiple choice – Objective Test – 2.5-hour exam Open book exam (reference to Agile PM Handbook allowed) Four questions worth 20 marks each (80 marks), pass mark is 40 (50%) You must pass the Agile Project Management Foundation certificate on Day 2 to progress to this exam taken at the end of Day 5 of training     HVORFOR VELGE SG PARTNER AS:  Flest kurs med Startgaranti Rimeligste kurs Beste service og personlig oppfølgning Tilgang til opptak etter endt kurs Partner med flere av verdens beste kursleverandører   [-]
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Virtuelt klasserom 4 dager 17 200 kr
JavaScript er nå det eneste skript-språket som anvendes og støttes av alle nettlesere og er blitt en defacto standard for å bygge inn interaktivitet på websider. AJA... [+]
Kursinnhold JavaScript er nå det eneste skript-språket som anvendes og støttes av alle nettlesere og er blitt en defacto standard for å bygge inn interaktivitet på websider. AJAX, jQuery, Mootools, Node.js, Angular.js osv. bygger alle på JavaScript, og en grunnforståelse av hvordan dette språket virker er blitt essensielt for en webutvikler eller webansvarlig.     Målsetting Etter gjennomført grunnkurs skal deltakerne være fortrolige med JavaScripts grunnstruktur og funksjoner og skal kunne bruke JavaScript til å utvikle interaktive websider.   Kursinnhold Introduksjon til JavaScript og dets anvendelsesområder JavaScripts grunnleggende grammatikk JavaScripts innebygde funksjoner JavaScripts datatyper og variabler JavaScript og Dokumentobjektmodellen (DOM) JavaScripts kontrollstrukturer og betingelseslogikk Introduksjon til AJAX og kommunikasjon mellom klient og server Kort introduksjon til jQuery som AJAX-bibliotek   Gjennomføring Kurset gjennomføres med en kombinasjon av online læremidler, gjennomgang av temaer og problemstillinger og praktiske øvelser. Det er ingen avsluttende eksamen, men det er hands-on øvelsesoppgaver til hovedtemaene som gjennomgås.   [-]
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Klasserom + nettkurs 2 semester 45 000 kr
Mange arbeidsgivere etterspør kunnskap om digital markedsføring. Lær deg å lage godt, engasjerende digitalt innhold brukerne dine vil ha. [+]
Etter kurset Digital markedsføring, skal du ha grunnleggende kunnskaper innen dataanalyse og kjenne til digitale mediers rolle innen markedsføring. Du skal beherske digital markedsføring, strategi og planlegging, samt jus og etikk innenfor samme tema. Du skal bli i stand til å analysere effekten av strategi og kampanjer. Du skal vite hvordan nettsidene optimaliseres, samt hvordan man etablerer og drifter digitale annonser. Du skal kunne lede digitale kampanjer og ha kunnskap om hvilken betydning en god digital strategi har innen digital markedsføring. Studiet er både praktisk og teoretisk rettet – med hovedvekt på å løse praktiske obligatoriske oppgaveløsning basert på teoretisk kunnskap. Studentene vil gjennom studieåret gjennomføre en rekke individuelle og gruppebaserte praktiske og teoretiske oppgaver knyttet til de forskjellige undertema. [-]
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Virtuelt klasserom 4 dager 24 000 kr
This course provides students with the skills and knowledge required to successfully create and maintain the cloud and edge portions of an Azure IoT solution. The course ... [+]
  An Azure IoT Developer is responsible for implementing and then maintaining the cloud and edge portions of an Azure IoT solution. In addition to configuring and maintaining devices by using Azure IoT services and other Microsoft tools, the IoT Developer also sets up the physical devices and is responsible for maintaining the devices throughout the life cycle. The IoT Developer implements designs for IoT solutions, including device topology, connectivity, debugging and security. For Edge device scenarios, the IoT Developer also deploys compute/containers and configures device networking, which could include various edge gateway implementations. The IoT Developer implements designs for solutions to manage data pipelines, including monitoring and data transformation as it relates to IoT. The IoT Developer works with data engineers and other stakeholders to ensure successful business integration. IoT Developers should have a good understanding of Azure services, including data storage options, data analysis, data processing, and the Azure IoT PaaS versus SaaS options. After completing this course, students will be able to: Create, configure, and manage an Azure IoT hub. Provision devices by using IoT Hub and DPS, including provisioning at scale. Establish secure 2-way communication between devices and IoT Hub. Implement message processing by using IoT Hub routing and Azure Stream Analytics. Configure the connection to Time Series Insights and support business integration requirements. Implement IoT Edge scenarios using marketplace modules and various edge gateway patterns. Implement IoT Edge scenarios that require developing and deploying custom modules and containers. Implement device management using device twins and direct methods. Implement solution monitoring, logging, and diagnostics testing. Recognize and address security concerns and implement Azure Security Center for IoT. Build an IoT Solution by using Azure IoT Central and recongize SaaS opportunities for IoT. Course prerequisites IoT Developers should have basic programming skills in at least one Azure-supported language, including C#, Node.js, C, Python, or Java. Software development experience is a prerequisite for this course, but no specific software language is required, and the experience does not need to be at a professional level. Data Processing Experience: General understanding of data storage and data processing is a recommended but not required.  Cloud Solution Awareness: Students should have a basic understanding of PaaS, SaaS, and IaaS implementations. Microsoft Azure Fundamentals (M-AZ-900T00/M-AZ900), or equivalent skills, is recommended.  This course helps to prepare for exam AZ-220.   Agenda Module 1: Introduction to IoT and Azure IoT Services -Business Opportunities for IoT-Introduction to IoT Solution Architecture-IoT Hardware and Cloud Services Module 2: Devices and Device Communication -IoT Hub and Devices-IoT Developer Tools-Device Configuration and Communication Module 3: Device Provisioning at Scale -Device Provisioning Service Terms and Concepts-Configure and Manage the Device Provisioning Service-Device Provisioning Tasks Module 4: Message Processing and Analytics -Messages and Message Processing-Data Storage Options-Azure Stream Analytics Module 5: Insights and Business Integration -Business Integration for IoT Solutions-Data Visualization with Time Series Insights-Data Visualization with Power BI Module 6: Azure IoT Edge Deployment Process -Introduction to Azure IoT Edge-Edge Deployment Process-Edge Gateway Devices Module 7: Azure IoT Edge Modules and Containers -Develop Custom Edge Modules-Offline and Local Storage Module 8: Device Management -Introduction to IoT Device Management-Manage IoT and IoT Edge Devices-Device Management at Scale Module 9: Solution Testing, Diagnostics, and Logging -Monitoring and Logging-Troubleshooting Module 10: Azure Security Center and IoT Security Considerations -Security Fundamentals for IoT Solutions-Introduction to Azure Security Center for IoT-Enhance Protection with Azure Security Center for IoT Agents Module 11: Build an IoT Solution with IoT Central -Introduction to IoT Central-Create and Manage Device Templates-Manage Devices in Azure IoT Central [-]
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Nettkurs 3 timer 549 kr
Microsoft SharePoint er en plattform hvor bedrifter og organisasjoner kan lagre, organisere og dele dokumenter med hverandre. SharePoint må installeres på en server eller... [+]
Microsoft SharePoint er en plattform som gir bedrifter og organisasjoner muligheten til å lagre, organisere og dele dokumenter på en effektiv måte. I motsetning til programvare som Word, PowerPoint og Excel, som installeres på enkelte datamaskiner, krever SharePoint enten installasjon på en server eller bruk via skytjenester. Før SharePoint ble utviklet, var det vanlig å lagre dokumenter på enkelte ansattes datamaskiner, og deling av dokumenter involverte ofte e-post. Dette kunne føre til forvirring om hvor dokumentene befant seg og hvem som hadde den siste versjonen. SharePoint løser dette ved å tilby en plattform der alle ansatte kan samarbeide og dele dokumenter på en organisert måte. I dette kurset, ledet av Espen Faugstad, vil du lære å bruke SharePoint effektivt. Kurset dekker følgende emner: Kapittel 1: Introduksjon til Office 365 og SharePoint-organisering Kapittel 2: Opprettelse og tilpasning av SharePoint-områder Kapittel 3: Håndtering av dokumenter, inkludert opprettelse, organisering og deling Kapittel 4: Redigering og samarbeid om dokumenter Kapittel 5: Opprettelse og importering av egendefinerte lister Kapittel 6: Utforming og tilpasning av SharePoint-sider Kapittel 7: Søking og gjenfinning av dokumenter Kapittel 8: Administrasjon av grupper og brukertillatelser Kapittel 9: Avslutning Etter å ha fullført kurset, vil du ha de nødvendige ferdighetene til å bruke SharePoint for å organisere og samarbeide om dokumenter og annet innhold. Du vil også kunne administrere brukertillatelser og effektivt utnytte SharePoint-plattformen for din bedrift eller organisasjon.   Varighet: 3 timer   Om Utdannet.no: Utdannet.no tilbyr noen av landets beste digitale nettkurs. Vår tjeneste fungerer på samme måte som strømmetjenester for musikk eller TV-serier, der våre kunder betaler en fast månedspris for tilgang til alle kursene vi har tilgjengelig. Vi har opplevd betydelig vekst de siste årene, med over 30 000 registrerte brukere og 1,5 millioner videoavspillinger. Vårt mål er å gjøre kompetanseutvikling engasjerende, spennende og tilgjengelig for alle, og vi har støtte fra Innovasjon Norge og Forskningsrådet. [-]
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Virtuelt klasserom 5 dager 33 000 kr
VMware Horizon 8: Deploy and Manage is a five-day combination course of VMware Horizon 8: Skills for Virtual Desktop Management & VMware Horizon 8: Infrastructure Adm... [+]
COURSE OVERVIEW . This training collection gives you the hands-on skills to deliver virtual desktops and applications through a single virtual desktop infrastructure platform. You will build on your skills in configuring and managing VMware Horizon® 8 through a combination of lecture and hands-on labs. You learn how to configure and deploy pools of virtual machines and how to provide a customized desktop environment to end-users. Additionally, you will learn how to install and configure a virtual desktop infrastructure platform. You learn how to install and configure VMware Horizon® Connection Server™, VMware Unified Access Gateway™, how to configure a load balancer for use with Horizon, and how to establish Cloud Pod Architecture.  Product Alignment: VMware Horizon 8 V2006 TARGET AUDIENCE Operators, administrators, and architects for VMware Horizon should enroll in this course. These individuals are responsible for the creation, maintenance, and or delivery of remote and virtual desktop services. Additional duties can include the implementation, support, and administration of an organization's end-user computing infrastructure. COURSE OBJECTIVES By the end of the course, you should be able to meet the following objectives: Recognize the features and benefits of Horizon Use VMware vSphere® to create VMs to be used as desktops for Horizon Create and optimize Windows VMs to create Horizon desktops Install and configure Horizon Agent on Horizon desktop Configure and manage the VMware Horizon® Client™ systems and connect the client to a VMware Horizon desktop Configure, manage, and entitle desktop pools of full VMs Configure, manage, and entitle pools of instant-clone desktops Create and use Remote Desktop Services (RDS) desktops and application pools Monitor the Horizon environment using Horizon Console Dashboard and Horizon Help Desk Tool Identify Horizon Connection Server installation, architecture, and requirements. Describe the authentication and certification options for a Horizon environment Recognize the integration process and benefits of VMware Workspace ONE® Access™ and Horizon 8 Discuss performance and scalability options available in Horizon 8 Describe different security options for the Horizon environment COURSE CONTENT 1  Course Introduction Introductions and course logistics Course objectives 2  Introduction to VMware Horizon Recognize the features and benefits of Horizon Describe the conceptual and logical architecture of Horizon 3  Introduction to Use Case Define a use case for your virtual desktop and application infrastructure Convert customer requirements to use-case attributes 4  vSphere for Horizon 8 Explain basic virtualization concepts Use VMware vSphere® Client™ to access your vCenter Server system and VMware ESXi™ hosts Create, provision, and remove a virtual machine 5  VMware Horizon Desktops Create a Windows and a Linux virtual machine using vSphere Optimize and prepare Windows and Linux virtual machines to set up Horizon desktop VMs 6  VMware Horizon Agents Outline the configuration choices when installing Horizon Agent on Windows and Linux virtual machines Create a gold master for Windows Horizon desktops 7  VMware Horizon Pools Identify the steps to set up a template for desktop pool deployment List the steps to add desktops to the VMware Horizon® Connection Server™ inventory Compare dedicated-assignment and floating-assignment pools Outline the steps to create an automated pool Define user entitlement Explain the hierarchy of global, pool-level, and user-level policies 8  VMware Horizon Client Options Describe the different clients and their benefits Access Horizon desktop using various Horizon clients and HTML Configure integrated printing, USB redirection, and the shared folders option Configure session collaboration and media optimization for Microsoft Teams 9  Creating and Managing Instant-Clone Desktop Pools List the advantages of instant clones Explain the provisioning technology used for instant clone desktop pools Set up an automated pool of instant clones Push updated images to instant clone desktop pools 10  Creating RDS Desktop and Application Pools Explain the difference between an RDS desktop pool and an automated pool Compare and contrast an RDS session host pool, a farm, and an application pool Create an RDS desktop pool and an application pool Access RDS desktops and application from Horizon Client Use the instant clone technology to automate the build-out of RDSH farms Configure load-balancing for RDSHs on a farm 11  Monitoring VMware Horizon Monitor the status of the Horizon components using the Horizon Administrator console dashboard Monitor desktop sessions using the HelpDesk tool 12  Course Introduction Introductions and course logistics Course objectives 13  Horizon Connection Server Recognize VMware Horizon reference architecture Identify the Horizon Connection Server supported features Identify the recommended system requirements for Horizon Connection Server Configure the Horizon event database Outline the steps for the initial configuration of Horizon Connection Server Discuss the ADAM database as a critical component of Horizon Connection Server installation 14  VMware Horizon Authentication and Certificates Compare the authentication options that Horizon Connection Server supports Describe the Smartcard authentication options that Horizon Connection Server supports Outline the steps to create a Horizon administrator and custom roles Describe the roles available in a Horizon environment Explain the role that certificates play for Horizon Connection Server Install and configure certificates for Horizon Connection Server Install and configure True SSO in a Horizon environment 15  Workspace ONE Access & Virtual Application Management Recognize the features and benefits of Workspace ONE Access Recognize the Workspace ONE Access console features Explain identity management in Workspace ONE Access Explain access management in Workspace ONE Access Describe the Workspace ONE Access directory integration Describe the Workspace ONE Access directory integration Deploy virtual applications with Workspace services 16  VMware Horizon Performance and Scalability Describe the purpose of a replica connection server Explain how multiple Horizon Connection Server instances in a pod maintain synchronization Describe the 3D rendering options available in Horizon 8 List the steps to configure graphics cards for use in a Horizon environment Configure a load balancer for use in a Horizon environment Explain Horizon Cloud Pod Architecture LDAP replication and VIPA Explain Horizon Cloud Pod Architecture scalability options 17  Managing VMware Horizon Security Explain concepts relevant to secure Horizon connections Describe how to restrict Horizon connections. Discuss the benefits of using Unified Access Gateway List the two-factor authentication options that are supported by Unified Access Gateway List Unified Access Gateway firewall rules Describe the situation in which you might deploy Unified Access Gateway instances with one, two, or three network interfaces TEST CERTIFICATION VMware Certified Professional – Desktop and Mobility 2020 (VCP-DTM 2020) [-]
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