Oversikt over relevante kurs innen IT-kurs i Hjärnarp

Understand the key concepts of Relationship Management, Supplier Management, Service Level Management, Continual Improvement, and Information Security Management, elucidating their significance in fostering collaboration, ensuring service quality, driving continual improvement, and maintaining information security. This eLearning is: Interactive Self-paced   Device-friendly   12 hours content   Mobile-optimised   Practical exercises   Exam: 60 questions Multiple choise 90 minutes Closed book Minimum required score to pass: 65% [-]

Understand the purpose and key concepts of the Monitor, Support, and Fulfil practices, elucidating their importance in maintaining, supporting, and delivering IT services effectively.InteractiveOur eLearning:Self-pacedDevice-friendly12 hour contentMobile-optimised Exam:60 questionsMultiple Choice90 minutesClosed bookMinimum required score to pass: 65%  [-]

Understand the purpose and key concepts of Deployment Management, highlighting its importance in managing the deployment of new or changed services into the live environment. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours of content   Mobile-optimised   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]

Understand the purpose and key concepts of the Continual Improvement Practice, elucidating its significance in fostering a culture of ongoing improvement and innovation within the organisation. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]

Understand the purpose and key concepts of Information Security Management, elucidating its significance in safeguarding the confidentiality, integrity, and availability of organisational information assets. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]

Understand the purpose and key concepts of the Service Level Management Practice, elucidating its significance in defining, negotiating, and managing service levels to meet customer expectations. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]

Understand the purpose and key concepts of Change Enablement, highlighting its importance in managing changes effectively to minimise risk and ensure business continuity.   This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours of content   Mobile-optimised   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]

Understand the purpose and key concepts of the Service Desk practice, including how it serves as the central point of contact between the service provider and the users, facilitating effective communication. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content mobil-optimised practical exercises     Exam: 20 questions Multiple Choice 30 minutes Closed book Minimum required score to pass: (65%)   [-]

Understand the purpose and key concepts of Service Configuration Management, including its role in maintaining accurate and reliable information about configuration items (CIs) within the IT infrastructure. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content Mobile-optimised Practical exercises   Exam: 20 questions Multiple Choice 30 Minutes Closed book Pass Mark: 65% [-]

Understand the purpose and key concepts of Problem Management, including its role in identifying and managing the root causes of incidents to prevent recurrence.   This eLearning is: Interactive   Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]

AZ-1008: Administer Active Directory Domain Services [-]

Verden er i endring, det snakkes om den fjerde industrielle revolusjon og stadig flere ledere etterspør «radikal digital innovasjon». Men hva betyr det? Hvor skal vi begynne? Og hvordan kan vi sikre en plass med på toget inn i fremtiden, når vi lever i en virkelighet der teknologi utvikler seg eksponentielt og selskaper logaritmisk? Mange mener Design Thinking er svaret på det. Designtenking er et tankesett og en brukerorientert tilnærming til innovasjon. Metoden kombinerer designernes iterative tilnærming til tjeneste- og produktutvikling, med økonomenes analytiske og strategiske metoder for forretningsutvikling. Resultatet blir løsninger som har større sannsynlighet for å svare på brukerbehovene, er lønnsomme og i tråd med forretningsstrategi. Bli med på to dagers intensivt kurs i Design Thinking, lær å lage knallgode kundeopplevelser. Mål og gjennomføring Kurset er en blanding av praktisk workshop og foredrag med fokus på kundeopplevelse og de enorme digitale mulighetene vi har i dag. Med en «fail fast, fail cheap» tilnærming skal vi få kjenne på kroppen hva det betyr å ikke forelske seg i første idé, samarbeide på tvers av fagdisipliner og ikke minst ALLTID ha brukeren i fokus. Vi vil jobbe med å kartlegge kundens brukerbehov og jobber, og videre designe verdiforslag, tar valg, utforske gode forretningsmodell, teste, evaluerer og ikke minst LÆRE. Målet er at du skal forlate kurset med en verktøykasse du kan bruke på din egen arbeidsplass. Kurset inneholder: Forståelse av dagens digitale landskap Strategisk arbeid med innovasjon Design Thinking: teori og praktiske verktøy for design av verdifulle kundeopplevelser Kursleder: André Nordal Sylte, fagleder kundekonsept i DNB. Han jobber med å utforske og spesifisere prioriterte kundesegmenters viktigste behov, og designe verdiforslag til disse. Han har tidligere jobbet i Deloitte og Creuna. André er veldig kunnskapsrik og inspirerende, vi lover deg to meget lærerike og innholdsrike kvelder. Tid: 25. – 26. november kl. 17 – 21, matservering fra kl. 1630.   [-]

AZ-900: Microsoft Azure Fundamentals [-]

Through a combination of presentations, demos, and hands-on labs, participants learn how to use GCP services and pre-trained machine learning APIs to build secure, scalable, and intelligent cloud-native applications. Objectives This course teaches participants the following skills: Use best practices for application development Choose the appropriate data storage option for application data Implement federated identity management Develop loosely coupled application components or microservices Integrate application components and data sources Debug, trace, and monitor applications Perform repeatable deployments with containers and deployment services Choose the appropriate application runtime environment; use Google Container Engine as a runtime environment and later switch to a no-ops solution with Google App Engine Flex All courses will be delivered in partnership with ROI Training, Google Cloud Premier Partner, using a Google Authorized Trainer. Course Outline Module 1: Best Practices for Application Development -Code and environment management-Design and development of secure, scalable, reliable, loosely coupled application components and microservices-Continuous integration and delivery-Re-architecting applications for the cloud Module 2: Google Cloud Client Libraries, Google Cloud SDK, and Google Firebase SDK -How to set up and use Google Cloud Client Libraries, Google Cloud SDK, and Google Firebase SDK-Lab: Set up Google Client Libraries, Google Cloud SDK, and Firebase SDK on a Linux instance and set up application credentials Module 3: Overview of Data Storage Options -Overview of options to store application data-Use cases for Google Cloud Storage, Google Cloud Datastore, Cloud Bigtable, Google Cloud SQL, and Cloud Spanner Module 4: Best Practices for Using Cloud Datastore -Best practices related to the following:-Queries-Built-in and composite indexes-Inserting and deleting data (batch operations)-Transactions-Error handling-Bulk-loading data into Cloud Datastore by using Google Cloud Dataflow-Lab: Store application data in Cloud Datastore Module 5: Performing Operations on Buckets and Objects -Operations that can be performed on buckets and objects-Consistency model-Error handling Module 6: Best Practices for Using Cloud Storage -Naming buckets for static websites and other uses-Naming objects (from an access distribution perspective)-Performance considerations-Setting up and debugging a CORS configuration on a bucket-Lab: Store files in Cloud Storage Module 7: Handling Authentication and Authorization -Cloud Identity and Access Management (IAM) roles and service accounts-User authentication by using Firebase Authentication-User authentication and authorization by using Cloud Identity-Aware Proxy-Lab: Authenticate users by using Firebase Authentication Module 8: Using Google Cloud Pub/Sub to Integrate Components of Your Application -Topics, publishers, and subscribers-Pull and push subscriptions-Use cases for Cloud Pub/Sub-Lab: Develop a backend service to process messages in a message queue Module 9: Adding Intelligence to Your Application -Overview of pre-trained machine learning APIs such as Cloud Vision API and Cloud Natural Language Processing API Module 10: Using Cloud Functions for Event-Driven Processing -Key concepts such as triggers, background functions, HTTP functions-Use cases-Developing and deploying functions-Logging, error reporting, and monitoring Module 11: Managing APIs with Google Cloud Endpoints -Open API deployment configuration-Lab: Deploy an API for your application Module 12: Deploying an Application by Using Google Cloud Build, Google Cloud Container Registry, and Google Cloud Deployment Manager -Creating and storing container images-Repeatable deployments with deployment configuration and templates-Lab: Use Deployment Manager to deploy a web application into Google App Engine flexible environment test and production environments Module 13: Execution Environments for Your Application -Considerations for choosing an execution environment for your application or service:-Google Compute Engine-Kubernetes Engine-App Engine flexible environment-Cloud Functions-Cloud Dataflow-Lab: Deploying your application on App Engine flexible environment Module 14: Debugging, Monitoring, and Tuning Performance by Using Google Stackdriver -Stackdriver Debugger-Stackdriver Error Reporting-Lab: Debugging an application error by using Stackdriver Debugger and Error Reporting-Stackdriver Logging-Key concepts related to Stackdriver Trace and Stackdriver Monitoring.-Lab: Use Stackdriver Monitoring and Stackdriver Trace to trace a request across services, observe, and optimize performance [-]

Automatisering i Microsoft 365 med Power Automate [-]