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Nettstudie 12 måneder 5 000 kr
Learn about the processes and activities of the Incident Management practice, and their roles within the service value chain. [+]
Understand the purpose and key concepts of Incident Management, including its role in restoring normal service operations swiftly following disruptions.   This eLearning is: Interactive Self-paced   Device-friendly   2-3 hour content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 12 000 kr
A combined module that covers the key concepts of 5 ITIL Practices: Incident Management, Service Desk, Service Request Management, Monitoring and Event Management and Pro... [+]
Understand the purpose and key concepts of the Monitor, Support, and Fulfil practices, elucidating their importance in maintaining, supporting, and delivering IT services effectively.InteractiveOur eLearning:Self-pacedDevice-friendly12 hour contentMobile-optimised Exam:60 questionsMultiple Choice90 minutesClosed bookMinimum required score to pass: 65%  [-]
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Nettstudie 12 måneder 5 000 kr
The purpose of this module is to ensure that the organisation’s suppliers and their performances are managed appropriately to support the seamless provision of quality pr... [+]
Understand the purpose and key concepts of the Supplier Management Practice, elucidating its importance in managing supplier relationships and ensuring value delivery from third-party services. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn best practices for making new and changed services available for use, in line with your organisation's policies and any agreements between the organisation and its ... [+]
Understand the purpose and key concepts of Release Management, elucidating its significance in planning, scheduling, and controlling the build, test, and deployment of releases to ensure they deliver the expected outcomes. The eLearning course: Interactive Self-paced Device-friendly 2-3 hour content Mobile-optimised Practical exercises   Exam:   20 questions Multiple choise Closed book 30 minutes Minimum required score to pass: 65% [-]
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Nettkurs 12 måneder 12 000 kr
ITIL® 4 Specialist: Drive Stakeholder Value dekker alle typer engasjement og interaksjon mellom en tjenesteleverandør og deres kunder, brukere, leverandører og partnere. [+]
Kurset fokuserer på konvertering av etterspørsel til verdi via IT-relaterte tjenester. Modulen dekker sentrale emner som SLA-design, styring av flere leverandører, kommunikasjon, relasjonsstyring, CX- og UX-design, kartlegging av kunder og mer. E-læringskurset inneholder 18 timer med undervisning, og er delt inn i 8 moduler. Les mer om ITIL® 4 på  AXELOS sine websider. Du vil motta en e-post med tilgang til e-læringen, sertifiseringsvoucher og digital bok fra Peoplecert. Du avtaler tid for sertifiseringen som beskrevet i e-posten fra Peoplecert. [-]
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12 måneder 12 000 kr
A combined module that covers the key concepts of 5 key ITIL practices: Change Enablement, Deployment Management, Release Management, Service Configuration Management, an... [+]
Understand the purpose and key concepts of the Plan, Implement, and Control practices, highlighting their importance in establishing, executing, and governing IT service strategies effectively. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content Mobile-optimised Practical exercises   Exam: 60 questions Multiple Choice 90 Minutes Closed book Pass Mark: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Receive practical guidance on the processes and activities of Problem Management, including their roles in the service value chain. [+]
Understand the purpose and key concepts of Problem Management, including its role in identifying and managing the root causes of incidents to prevent recurrence.   This eLearning is: Interactive   Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn how to improve user and customer experience, as well as the overall success of your service relationships. [+]
Understand the purpose and key concepts of the Service Desk practice, including how it serves as the central point of contact between the service provider and the users, facilitating effective communication. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content mobil-optimised practical exercises     Exam: 20 questions Multiple Choice 30 minutes Closed book Minimum required score to pass: (65%)   [-]
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5 dager 25 500 kr
MS-101: Microsoft 365 Mobility and Security [+]
MS-101: Microsoft 365 Mobility and Security [-]
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Oslo 3 dager 21 000 kr
18 Aug
18 Aug
20 Oct
ITIL® Specialist - Create, Deliver & Support [+]
ITIL® Specialist - Create, Deliver & Support [-]
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Oslo 3 dager 21 000 kr
27 Oct
27 Oct
ITIL® Specialist - Drive Stakeholder Value [+]
ITIL® Specialist - Drive Stakeholder Value [-]
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Nettkurs 3 timer 549 kr
Ta vårt videokurs i Acrobat Pro fra din datamaskin. Lær så mye du vil, når du vil. Du får gratis hjelp. Du får kursbevis. Du får tilgang til alle kurs. Meld deg på her! [+]
Acrobat Pro DC er et kraftig verktøy som gir deg muligheten til å opprette, redigere og signere PDF-dokumenter. PDF, som står for Portable Document Format, er en standard for å presentere og dele dokumenter uavhengig av programvare, maskinvare og operativsystem. Med Acrobat Pro DC kan du arbeide med tekst, bilder, videoer, koblinger, knapper og skjemaer i PDF-format. PDF-formatet ble introdusert i 1991 av Dr. John Warnock, medgrunnleggeren av Adobe, med målet om å gjøre det enkelt for alle å samle, dele og skrive ut dokumenter fra hvilket som helst program. I dag foretrekkes PDF-formatet av bedrifter over hele verden. I dette kurset, ledet av Espen Faugstad hos Utdannet.no, vil du lære å utnytte Adobe Acrobat Pro DC til fulle. Kurset vil ta deg gjennom programmets organisasjon, verktøy og paneler. Du vil lære å opprette, søke, redigere og organisere PDF-dokumenter. I tillegg vil du bli kjent med elektronisk signering, passordbeskyttelse, skjemaoppretting og kryptering av PDF-dokumenter.   Innhold: Kapittel 1: Organisering og Verktøy Kapittel 2: Opprette PDF Kapittel 3: Søke og Erstatte Kapittel 4: Redigere PDF Kapittel 5: Organisere Sider Kapittel 6: Kommentarer Kapittel 7: Skjema og Signatur Kapittel 8: Beskyttelse og Kryptering Kapittel 9: Lagre PDF Kapittel 10: Avslutning   Varighet: 2 timer og 23 minutter   Om Utdannet.no: Utdannet.no tilbyr noen av landets beste digitale nettkurs. Vår tjeneste fungerer som strømmetjenester for musikk eller TV-serier, der kundene våre betaler en fast månedspris for tilgang til alle kursene vi har produsert. Plattformen har hatt betydelig vekst de siste årene, med over 30 000 registrerte brukere og 1,5 millioner videoavspillinger. Vårt mål er å gjøre kompetanseutvikling morsomt, spennende og tilgjengelig for alle, og vi har støtte fra Innovasjon Norge og Forskningsrådet. [-]
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Klasserom + nettkurs 5 dager 31 000 kr
Expand your Citrix networking knowledge and skills by enrolling in this five-day course. It covers Citrix ADC essentials, including secure load balancing, high availabili... [+]
COURSE OVERVIEW  You will learn to deliver secure remote access to apps and desktops integrating Citrix Virtual Apps and Citrix Desktops with Citrix Gateway.  This course includes an exam. TARGET AUDIENCE Built for IT Professionals working with Citrix ADC and Gateway, with little or no previous Citrix networking experience. Potential students include administrators, engineers, and architects interested in learning how to deploy or manage Citrix ADC or Citrix Gateway environments. COURSE OBJECTIVES  Identify the functionality and capabilities of Citrix ADC and Citrix Gateway Explain basic Citrix ADC and Gateway network architecture Identify the steps and components to secure Citrix ADC Configure Authentication, Authorization, and Auditing Integrate Citrix Gateway with Citrix Virtual Apps, Citrix Virtual Desktops and other Citrix components COURSE CONTENT Module 1: Getting Started Introduction to Citrix ADC Feature and Platform Overview Deployment Options Architectural Overview Setup and Management Module 2: Basic Networking Networking Topology Citrix ADC Components Routing Access Control Lists Module 3: ADC Platforms Citrix ADC MPX Citrix ADC VPX Citrix ADC CPX Citrix ADC SDX Citrix ADC BLX Module 4: High Availability Citrix ADC High Availability High Availability Configuration Managing High Availability In Service Software Upgrade Troubleshooting High Availability Module 5: Load balancing Load Balancing Overview Load Balancing Methods and Monitors Load Balancing Traffic Types Load Balancing Protection Priority Load Balancing Load Balancing Troubleshooting Module 6: SSL Offloading SSL Overview SSL Configuration SSL Offload Troubleshooting SSL Offload SSL Vulnerabilities and Protections Module 7: Security Authentication, Authorization, and Auditing Configuring External Authentication Admin Partitions Module 8: Monitoring and Troubleshooting Citrix ADC Logging Monitoring with SNMP Reporting and Diagnostics AppFlow Functions Citrix Application Delivery Management Troubleshooting Module 9: Citrix Gateway Introduction to Citrix Gateway Advantages and Utilities of Citrix Gateway Citrix Gateway Configuration Common Deployments Module 10: AppExpert Expressions Introduction to AppExpert Policies Default Policies Explore Citrix ADC Gateway Policies Policy Bind Points Using AppExpert with Citrix Gateway Module 11: Authentication, Authorization, and Secure Web Gateway Authentication and Authorization Multi-Factor Authentication nFactor Visualizer SAML authentication Module 12: Managing Client Connections Introduction to Client Connections Session Policies and Profiles Pre and Post Authentication Policies Citrix Gateway Deployment Options Managing User Sessions Module 13: Integration for Citrix Virtual Apps and Desktops Virtual Apps and Desktop Integration Citrix Gateway Integration Citrix Gateway WebFront ICA Proxy Clientless Access and Workspace App Access Fallback SmartControl and SmartAccess for ICA Module 14: Configuring Citrix Gateway Working with Apps on Citrix Gateway RDP Proxy Portal Themes and EULA [-]
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Bergen Oslo 2 dager 9 900 kr
26 Aug
26 Aug
04 Sep
Excel Videregående [+]
Excel Videregående [-]
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Oslo 1 dag 9 500 kr
05 Sep
05 Sep
31 Oct
AZ-900: Microsoft Azure Fundamentals [+]
AZ-900: Microsoft Azure Fundamentals [-]
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