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Nettstudie 12 måneder 5 000 kr
Learn to provide accurate and reliable information about the configuration of services and configuration support items when and where it is needed. [+]
Understand the purpose and key concepts of Service Configuration Management, including its role in maintaining accurate and reliable information about configuration items (CIs) within the IT infrastructure. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content Mobile-optimised Practical exercises   Exam: 20 questions Multiple Choice 30 Minutes Closed book Pass Mark: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn how to improve user and customer experience, as well as the overall success of your service relationships. [+]
Understand the purpose and key concepts of the Service Desk practice, including how it serves as the central point of contact between the service provider and the users, facilitating effective communication. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content mobil-optimised practical exercises     Exam: 20 questions Multiple Choice 30 minutes Closed book Minimum required score to pass: (65%)   [-]
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Nettstudie 12 måneder 5 000 kr
Receive practical guidance on the processes and activities of Problem Management, including their roles in the service value chain. [+]
Understand the purpose and key concepts of Problem Management, including its role in identifying and managing the root causes of incidents to prevent recurrence.   This eLearning is: Interactive   Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn to deliver an agreed quality of service by handling all predefined, user-initiated service requests in an effective and user-friendly manner. [+]
Understand the purpose and key concepts of the Continual Improvement Practice, elucidating its significance in fostering a culture of ongoing improvement and innovation within the organisation. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 12 000 kr
A combined module that covers the key concepts of 5 ITIL Practices: Incident Management, Service Desk, Service Request Management, Monitoring and Event Management and Pro... [+]
Understand the purpose and key concepts of the Monitor, Support, and Fulfil practices, elucidating their importance in maintaining, supporting, and delivering IT services effectively.InteractiveOur eLearning:Self-pacedDevice-friendly12 hour contentMobile-optimised Exam:60 questionsMultiple Choice90 minutesClosed bookMinimum required score to pass: 65%  [-]
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Nettstudie 12 måneder 5 000 kr
The purpose of this module is to provide best practice guidance on how to set clear, business-based targets for service utility, warranty and experience. [+]
Understand the purpose and key concepts of Information Security Management, elucidating its significance in safeguarding the confidentiality, integrity, and availability of organisational information assets. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 12 000 kr
A combined module that covers the key concepts of 5 ITIL Practices: Relationship Management, Supplier Management, Service Level Management, Continual Improvement and Info... [+]
Understand the key concepts of Relationship Management, Supplier Management, Service Level Management, Continual Improvement, and Information Security Management, elucidating their significance in fostering collaboration, ensuring service quality, driving continual improvement, and maintaining information security. This eLearning is: Interactive Self-paced   Device-friendly   12 hours content   Mobile-optimised   Practical exercises   Exam: 60 questions Multiple choise 90 minutes Closed book Minimum required score to pass: 65% [-]
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1 dag 9 500 kr
19 Sep
14 Nov
AZ-1008: Administer Active Directory Domain Services [+]
AZ-1008: Administer Active Directory Domain Services [-]
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Nettstudie 12 måneder 5 000 kr
Learn to maximise the number of successful service and product changes by ensuring that risks have been accurately assessed, authorising changes, and managing change sche... [+]
Understand the purpose and key concepts of Change Enablement, highlighting its importance in managing changes effectively to minimise risk and ensure business continuity.   This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours of content   Mobile-optimised   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
The purpose of this module is to provide best practice guidance on how to set clear, business-based targets for service utility, warranty and experience. [+]
Understand the purpose and key concepts of the Service Level Management Practice, elucidating its significance in defining, negotiating, and managing service levels to meet customer expectations. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn how to move new or changed hardware, software, documentation, processes, or any other component to live environments, and how to deploy components to other environm... [+]
Understand the purpose and key concepts of Deployment Management, highlighting its importance in managing the deployment of new or changed services into the live environment. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours of content   Mobile-optimised   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettkurs 2 timer 3 120 kr
Bluebeam Revu er en komplett PDF-løsning, som lar deg opprette og redigere PDF-dokumenter og tegninger. Videre kan du markere opp og gjøre mengdeuttak fra tegningene, sam... [+]
På dette online-kurset vil du lære: Publisering, redigering, kommentering og markering Sikkerhet, digitale stempler og digital signatur Opprette og lagre symboler og tilpassede markeringsverktøy i Tool Chest Skybasert samarbeid og deling av dokumenter i Bluebeam Studio eXtreme-funksjoner (OCR – Tekstfjerning - Skjema-opprettelse - Batch Link) Noen eXtreme-funksjoner blir vist/nevnt i kurset [-]
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2 dager 22 500 kr
Architecting with Google Cloud Platform: Design and Process [+]
Architecting with Google Cloud Platform: Design and Process [-]
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2 dager 9 800 kr
Har du jobbet litt med Adobe Photoshop, men ønsker å lære mer på et grunnleggende nivå? Da er dette grunnkurset perfekt for deg! [+]
Ønsker du en kjapp og smertefri introduksjon i verdens mest populære bildebehandlingsprogram? Kurset kan også spesialtilpasses og holdes bedriftsinternt i deres eller våre lokaler.   Kursinnhold:   Dag 1    Innføring Fargemodellene RGB og CMYK Beskjæring av bildet til trykk eller skjerm Utskriftsoppløsning og kameraoppløsning Forstå hvordan oppløsning fungerer Hva er de vanligste filformatene å jobbe i   Arbeidsmiljø Menyer og paletter. Hva inneholder disse, og hvordan får du fram det du ønsker? Tilpasse arbeidsmiljøet. Flytte på paletter og lagre egne oppsett tilpasset dine behov Navigering og zoom. Fokuser på det du jobber med, se helheten, og gjør dette raskt og effektivt Adobe Bridge. Introduksjon til programmet som organiserer og forhåndsviser filer og gjør det enklere for deg å jobbe Nytt dokument. Hvordan lage og tilpasse nye dokumenter med marger, spalter, sidevisning med mer?   Retusjering Bli kjent med retusjeringsverktøyene Se på hvilke muligheter du har i nyere utgave av Photoshop Fjerne uønskede elementer i bilder   Lag Bli kjent med lagpaletten Opprette, slette og organisere lag Transformering av lag Lagstiler og justeringslag   Markeringer Lær å bruke de forskjellige markeringsverktøyene Gjøre endringer på markerte områder Kombiner markeringsverktøy for å kun få tak i det du ønsker Opprett lag på bakgrunn av markeringer   Dag 2   Bildejusteringer Justere kontrast og tonalitet i et bilde Jobbe med å gjøre bilde lysere og mørkere Justere farger i et bilde Bytte ut én farge med en annen   Kombiner ulike verktøy for å utnytte mulighetene i Photoshop Jobbe med et bilde med ulike verktøy Markering og bildejustering Markering og fjerning av bakgrunnselementer Bruke smartere markedsverktøy   Lagring Lær om de ulike filformatene vi bør kjenne til Lagring til web og komprimering av bilder Lagring til trykk   Jobbe med flere bilder Klippe ut fra et bilde og lime inn i et annet Tekstverktøyet og tekstpalettene Tegneverktøy   4 gode grunner til å velge KnowledgeGroup 1. Best practice kursinnhold 2. Markedets beste instruktører 3. Små kursgrupper 4. Kvalitets- og startgaranti   [-]
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Virtuelt klasserom 5 dager 28 500 kr
This course covers three central elements of Microsoft 365 enterprise administration – Microsoft 365 security management, Microsoft 365 compliance management, and Microso... [+]
 In Microsoft 365 security management, you will examine all the common types of threat vectors and data breaches facing organizations today, and you will learn how Microsoft 365’s security solutions address these security threats. Global Knowledge will introduce you to the Microsoft Secure Score, as well as to Azure Active Directory Identity Protection. You will then learn how to manage the Microsoft 365 security services, including Exchange Online Protection, Advanced Threat Protection, Safe Attachments, and Safe Links. Finally, you will be introduced to the various reports that monitor your security health. You will then transition from security services to threat intelligence; specifically, using the Security Dashboard and Advanced Threat Analytics to stay ahead of potential security breaches. TARGET AUDIENCE This course is designed for persons who are aspiring to the Microsoft 365 Enterprise Admin role and have completed one of the Microsoft 365 work load administrator certification paths. COURSE OBJECTIVES By actively participating in this course, you will learn about the following: Microsoft 365 Security Metrics Microsoft 365 Security Services Microsoft 365 Threat Intelligence Data Governance in Microsoft 365 Archiving and Retention in Office 365 Data Governance in Microsoft 365 Intelligence Search and Investigations Device Management Windows 10 Deployment Strategies Mobile Device Management COURSE CONTENT Module 1: Introduction to Microsoft 365 Security Metrics Threat Vectors and Data Breaches Security Solutions in Microsoft 365 Introduction to the Secure Score Introduction to Azure Active Directory Identity Protection Module 2: Managing Your Microsoft 365 Security Services Introduction to Exchange Online Protection Introduction to Advanced Threat Protection Managing Safe Attachments Managing Safe Links Monitoring and Reports Module 3: Lab 1 - Manage Microsoft 365 Security Services Exercise 1 - Set up a Microsoft 365 Trial Tenant Exercise 2 - Implement an ATP Safe Links policy and Safe Attachment policy Module 4: Microsoft 365 Threat Intelligence Overview of Microsoft 365 Threat Intelligence Using the Security Dashboard Configuring Advanced Threat Analytics Implementing Your Cloud Application Security Module 5: Lab 2 - Implement Alert Notifications Using the Security Dashboard Exercise 1 - Prepare for implementing Alert Policies Exercise 2 - Implement Security Alert Notifications Exercise 3 - Implement Group Alerts Exercise 4 - Implement eDiscovery Alerts Module 6: Introduction to Data Governance in Microsoft 365 Introduction to Archiving in Microsoft 365 Introduction to Retention in Microsoft 365 Introduction to Information Rights Management Introduction to Secure Multipurpose Internet Mail Extension Introduction to Office 365 Message Encryption Introduction to Data Loss Prevention Module 7: Archiving and Retention in Office 365 In-Place Records Management in SharePoint Archiving and Retention in Exchange Retention Policies in the SCC Module 8: Lab 3 - Implement Archiving and Retention Exercise 1 - Initialize Compliance in Your Organization Exercise 2 - Configure Retention Tags and Policies Exercise 3 - Implement Retention Policies Module 9: Implementing Data Governance in Microsoft 365 Intelligence Planning Your Security and Complaince Needs Building Ethical Walls in Exchange Online Creating a Simple DLP Policy from a Built-in Template Creating a Custom DLP Policy Creating a DLP Policy to Protect Documents Working with Policy Tips Module 10: Lab 4 - Implement DLP Policies Exercise 1 - Manage DLP Policies Exercise 2 - Test MRM and DLP Policies Module 11: Managing Data Governance in Microsoft 365 Managing Retention in Email Troubleshooting Data Governance Implementing Azure Information Protection Implementing Advanced Features of AIP Implementing Windows Information Protection Module 12: Lab 5 - Implement AIP and WIP Exercise 1 - Implement Azure Information Protection Exercise 2 - Implement Windows Information Protection Module 13: Managing Search and Investigations Searching for Content in the Security and Compliance Center Auditing Log Investigations Managing Advanced eDiscovery Module 14: Lab 6 - Manage Search and Investigations Exercise 1 - Investigate Your Microsoft 365 Data Exercise 2 - Configure and Deploy a Data Subject Request Module 15: Planning for Device Management Introduction to Co-management Preparing Your Windows 10 Devices for Co-management Transitioning from Configuration Manager to Intune Introduction to Microsoft Store for Business Planning for Mobile Application Management Module 16: Lab 7 - Implement the Microsoft Store for Business Exercise 1 - Configure the Microsoft Store for Business Exercise 2 - Manage the Microsoft Store for Business Module 17: Planning Your Windows 10 Deployment Strategy Windows 10 Deployment Scenarios Implementing Windows Autopilot Planning Your Windows 10 Subscription Activation Strategy Resolving Windows 10 Upgrade Errors Introduction to Windows Analytics Module 18: Implementing Mobile Device Management Planning Mobile Device Management Deploying Mobile Device Management Enrolling Devices to MDM Managing Device Compliance Module 19: Lab 8 - Manage Devices with Intune Exercise 1 - Enable Device Management Exercise 2 - Configure Azure AD for Intune Exercise 3 - Create Intune Policies Exercise 4 - Enroll a Windows 10 Device Exercise 5 - Manage and Monitor a Device in Intune TEST CERTIFICATION This course helps you to prepare for exam MS101. 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