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Nettstudie 12 måneder 5 000 kr
Learn to deliver an agreed quality of service by handling all predefined, user-initiated service requests in an effective and user-friendly manner. [+]
Understand the purpose and key concepts of the Continual Improvement Practice, elucidating its significance in fostering a culture of ongoing improvement and innovation within the organisation. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
The purpose of this module is to provide best practice guidance on how to set clear, business-based targets for service utility, warranty and experience. [+]
Understand the purpose and key concepts of Information Security Management, elucidating its significance in safeguarding the confidentiality, integrity, and availability of organisational information assets. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn how to move new or changed hardware, software, documentation, processes, or any other component to live environments, and how to deploy components to other environm... [+]
Understand the purpose and key concepts of Deployment Management, highlighting its importance in managing the deployment of new or changed services into the live environment. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours of content   Mobile-optimised   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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1 dag 9 500 kr
19 Sep
14 Nov
AZ-1008: Administer Active Directory Domain Services [+]
AZ-1008: Administer Active Directory Domain Services [-]
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Nettstudie 12 måneder 12 000 kr
A combined module that covers the key concepts of 5 ITIL Practices: Relationship Management, Supplier Management, Service Level Management, Continual Improvement and Info... [+]
Understand the key concepts of Relationship Management, Supplier Management, Service Level Management, Continual Improvement, and Information Security Management, elucidating their significance in fostering collaboration, ensuring service quality, driving continual improvement, and maintaining information security. This eLearning is: Interactive Self-paced   Device-friendly   12 hours content   Mobile-optimised   Practical exercises   Exam: 60 questions Multiple choise 90 minutes Closed book Minimum required score to pass: 65% [-]
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Nettkurs 12 måneder 11 500 kr
ITIL® er det mest utbredte og anerkjente rammeverket for IT Service Management (ITSM) i verden, og ITIL® 4 Foundation er et introduksjonskurs til rammeverket. [+]
ITIL® 4 Foundation-kurset er en introduksjon til ITIL® 4. Kurset lar kandidater se på IT-tjenestestyring gjennom en ende-til-ende driftsmodell, som inkluderer oppretting, levering og kontinuerlig forbedring av IT-relaterte produkter og tjenester. E-læringskurset inneholder 12 timer med undervisning, og er delt inn i 8 moduler. Les mer om ITIL® 4 på AXELOS sine websider. Inkluderer: Tilgang til ITIL® 4 Foundation e-læring (engelsk) i 12 måneder. ITIL® Foundation online voucher til sertifiseringstest + digital ITIL Foundation bok Du vil motta en e-post med tilgang til e-læringen, sertifiseringsvoucher og digital bok fra Peoplecert. Du avtaler tid for sertifiseringen som beskrevet i e-posten fra Peoplecert. Sertifiseringen består av: 40 spørsmål Multiple Choice 60 minutter + 15 minutter til rådighet dersom du ikke har engelsk som morsmål For å bestå må du ha minimum 26 riktige (65%) Ingen hjelpemidler tillatt ITIL®/PRINCE2®/MSP®/MoP® are registered trademarks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. [-]
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Nettstudie 12 måneder 5 000 kr
The purpose of this module is to provide best practice guidance on how to set clear, business-based targets for service utility, warranty and experience. [+]
Understand the purpose and key concepts of the Service Level Management Practice, elucidating its significance in defining, negotiating, and managing service levels to meet customer expectations. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn to provide accurate and reliable information about the configuration of services and configuration support items when and where it is needed. [+]
Understand the purpose and key concepts of Service Configuration Management, including its role in maintaining accurate and reliable information about configuration items (CIs) within the IT infrastructure. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content Mobile-optimised Practical exercises   Exam: 20 questions Multiple Choice 30 Minutes Closed book Pass Mark: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn how to improve user and customer experience, as well as the overall success of your service relationships. [+]
Understand the purpose and key concepts of the Service Desk practice, including how it serves as the central point of contact between the service provider and the users, facilitating effective communication. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content mobil-optimised practical exercises     Exam: 20 questions Multiple Choice 30 minutes Closed book Minimum required score to pass: (65%)   [-]
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Nettkurs 3 timer 549 kr
Ta vårt videokurs i Acrobat Pro fra din datamaskin. Lær så mye du vil, når du vil. Du får gratis hjelp. Du får kursbevis. Du får tilgang til alle kurs. Meld deg på her! [+]
Acrobat Pro DC er et kraftig verktøy som gir deg muligheten til å opprette, redigere og signere PDF-dokumenter. PDF, som står for Portable Document Format, er en standard for å presentere og dele dokumenter uavhengig av programvare, maskinvare og operativsystem. Med Acrobat Pro DC kan du arbeide med tekst, bilder, videoer, koblinger, knapper og skjemaer i PDF-format. PDF-formatet ble introdusert i 1991 av Dr. John Warnock, medgrunnleggeren av Adobe, med målet om å gjøre det enkelt for alle å samle, dele og skrive ut dokumenter fra hvilket som helst program. I dag foretrekkes PDF-formatet av bedrifter over hele verden. I dette kurset, ledet av Espen Faugstad hos Utdannet.no, vil du lære å utnytte Adobe Acrobat Pro DC til fulle. Kurset vil ta deg gjennom programmets organisasjon, verktøy og paneler. Du vil lære å opprette, søke, redigere og organisere PDF-dokumenter. I tillegg vil du bli kjent med elektronisk signering, passordbeskyttelse, skjemaoppretting og kryptering av PDF-dokumenter.   Innhold: Kapittel 1: Organisering og Verktøy Kapittel 2: Opprette PDF Kapittel 3: Søke og Erstatte Kapittel 4: Redigere PDF Kapittel 5: Organisere Sider Kapittel 6: Kommentarer Kapittel 7: Skjema og Signatur Kapittel 8: Beskyttelse og Kryptering Kapittel 9: Lagre PDF Kapittel 10: Avslutning   Varighet: 2 timer og 23 minutter   Om Utdannet.no: Utdannet.no tilbyr noen av landets beste digitale nettkurs. Vår tjeneste fungerer som strømmetjenester for musikk eller TV-serier, der kundene våre betaler en fast månedspris for tilgang til alle kursene vi har produsert. Plattformen har hatt betydelig vekst de siste årene, med over 30 000 registrerte brukere og 1,5 millioner videoavspillinger. Vårt mål er å gjøre kompetanseutvikling morsomt, spennende og tilgjengelig for alle, og vi har støtte fra Innovasjon Norge og Forskningsrådet. [-]
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Oslo 5 dager 46 500 kr
04 Aug
15 Sep
13 Oct
ENCOR: Implementing and Operating Cisco Enterprise Network Core Technologies [+]
ENCOR: Implementing and Operating Cisco Enterprise Network Core Technologies [-]
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Bedriftsintern 3 dager 27 000 kr
In this course, application developers learn how to design, develop, and deploy applications that seamlessly integrate components from the Google Cloud ecosystem. [+]
Through a combination of presentations, demos, and hands-on labs, participants learn how to use GCP services and pre-trained machine learning APIs to build secure, scalable, and intelligent cloud-native applications. Objectives This course teaches participants the following skills: Use best practices for application development Choose the appropriate data storage option for application data Implement federated identity management Develop loosely coupled application components or microservices Integrate application components and data sources Debug, trace, and monitor applications Perform repeatable deployments with containers and deployment services Choose the appropriate application runtime environment; use Google Container Engine as a runtime environment and later switch to a no-ops solution with Google App Engine Flex All courses will be delivered in partnership with ROI Training, Google Cloud Premier Partner, using a Google Authorized Trainer. Course Outline Module 1: Best Practices for Application Development -Code and environment management-Design and development of secure, scalable, reliable, loosely coupled application components and microservices-Continuous integration and delivery-Re-architecting applications for the cloud Module 2: Google Cloud Client Libraries, Google Cloud SDK, and Google Firebase SDK -How to set up and use Google Cloud Client Libraries, Google Cloud SDK, and Google Firebase SDK-Lab: Set up Google Client Libraries, Google Cloud SDK, and Firebase SDK on a Linux instance and set up application credentials Module 3: Overview of Data Storage Options -Overview of options to store application data-Use cases for Google Cloud Storage, Google Cloud Datastore, Cloud Bigtable, Google Cloud SQL, and Cloud Spanner Module 4: Best Practices for Using Cloud Datastore -Best practices related to the following:-Queries-Built-in and composite indexes-Inserting and deleting data (batch operations)-Transactions-Error handling-Bulk-loading data into Cloud Datastore by using Google Cloud Dataflow-Lab: Store application data in Cloud Datastore Module 5: Performing Operations on Buckets and Objects -Operations that can be performed on buckets and objects-Consistency model-Error handling Module 6: Best Practices for Using Cloud Storage -Naming buckets for static websites and other uses-Naming objects (from an access distribution perspective)-Performance considerations-Setting up and debugging a CORS configuration on a bucket-Lab: Store files in Cloud Storage Module 7: Handling Authentication and Authorization -Cloud Identity and Access Management (IAM) roles and service accounts-User authentication by using Firebase Authentication-User authentication and authorization by using Cloud Identity-Aware Proxy-Lab: Authenticate users by using Firebase Authentication Module 8: Using Google Cloud Pub/Sub to Integrate Components of Your Application -Topics, publishers, and subscribers-Pull and push subscriptions-Use cases for Cloud Pub/Sub-Lab: Develop a backend service to process messages in a message queue Module 9: Adding Intelligence to Your Application -Overview of pre-trained machine learning APIs such as Cloud Vision API and Cloud Natural Language Processing API Module 10: Using Cloud Functions for Event-Driven Processing -Key concepts such as triggers, background functions, HTTP functions-Use cases-Developing and deploying functions-Logging, error reporting, and monitoring Module 11: Managing APIs with Google Cloud Endpoints -Open API deployment configuration-Lab: Deploy an API for your application Module 12: Deploying an Application by Using Google Cloud Build, Google Cloud Container Registry, and Google Cloud Deployment Manager -Creating and storing container images-Repeatable deployments with deployment configuration and templates-Lab: Use Deployment Manager to deploy a web application into Google App Engine flexible environment test and production environments Module 13: Execution Environments for Your Application -Considerations for choosing an execution environment for your application or service:-Google Compute Engine-Kubernetes Engine-App Engine flexible environment-Cloud Functions-Cloud Dataflow-Lab: Deploying your application on App Engine flexible environment Module 14: Debugging, Monitoring, and Tuning Performance by Using Google Stackdriver -Stackdriver Debugger-Stackdriver Error Reporting-Lab: Debugging an application error by using Stackdriver Debugger and Error Reporting-Stackdriver Logging-Key concepts related to Stackdriver Trace and Stackdriver Monitoring.-Lab: Use Stackdriver Monitoring and Stackdriver Trace to trace a request across services, observe, and optimize performance [-]
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Oslo 5 dager 30 000 kr
22 Sep
22 Sep
17 Nov
Administering Microsoft SQL Server [+]
Administering Microsoft SQL Server [-]
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Virtuelt klasserom 4 dager 24 000 kr
This course provides students with the skills and knowledge required to successfully create and maintain the cloud and edge portions of an Azure IoT solution. The course ... [+]
  An Azure IoT Developer is responsible for implementing and then maintaining the cloud and edge portions of an Azure IoT solution. In addition to configuring and maintaining devices by using Azure IoT services and other Microsoft tools, the IoT Developer also sets up the physical devices and is responsible for maintaining the devices throughout the life cycle. The IoT Developer implements designs for IoT solutions, including device topology, connectivity, debugging and security. For Edge device scenarios, the IoT Developer also deploys compute/containers and configures device networking, which could include various edge gateway implementations. The IoT Developer implements designs for solutions to manage data pipelines, including monitoring and data transformation as it relates to IoT. The IoT Developer works with data engineers and other stakeholders to ensure successful business integration. IoT Developers should have a good understanding of Azure services, including data storage options, data analysis, data processing, and the Azure IoT PaaS versus SaaS options. After completing this course, students will be able to: Create, configure, and manage an Azure IoT hub. Provision devices by using IoT Hub and DPS, including provisioning at scale. Establish secure 2-way communication between devices and IoT Hub. Implement message processing by using IoT Hub routing and Azure Stream Analytics. Configure the connection to Time Series Insights and support business integration requirements. Implement IoT Edge scenarios using marketplace modules and various edge gateway patterns. Implement IoT Edge scenarios that require developing and deploying custom modules and containers. Implement device management using device twins and direct methods. Implement solution monitoring, logging, and diagnostics testing. Recognize and address security concerns and implement Azure Security Center for IoT. Build an IoT Solution by using Azure IoT Central and recongize SaaS opportunities for IoT. Course prerequisites IoT Developers should have basic programming skills in at least one Azure-supported language, including C#, Node.js, C, Python, or Java. Software development experience is a prerequisite for this course, but no specific software language is required, and the experience does not need to be at a professional level. Data Processing Experience: General understanding of data storage and data processing is a recommended but not required.  Cloud Solution Awareness: Students should have a basic understanding of PaaS, SaaS, and IaaS implementations. Microsoft Azure Fundamentals (M-AZ-900T00/M-AZ900), or equivalent skills, is recommended.  This course helps to prepare for exam AZ-220.   Agenda Module 1: Introduction to IoT and Azure IoT Services -Business Opportunities for IoT-Introduction to IoT Solution Architecture-IoT Hardware and Cloud Services Module 2: Devices and Device Communication -IoT Hub and Devices-IoT Developer Tools-Device Configuration and Communication Module 3: Device Provisioning at Scale -Device Provisioning Service Terms and Concepts-Configure and Manage the Device Provisioning Service-Device Provisioning Tasks Module 4: Message Processing and Analytics -Messages and Message Processing-Data Storage Options-Azure Stream Analytics Module 5: Insights and Business Integration -Business Integration for IoT Solutions-Data Visualization with Time Series Insights-Data Visualization with Power BI Module 6: Azure IoT Edge Deployment Process -Introduction to Azure IoT Edge-Edge Deployment Process-Edge Gateway Devices Module 7: Azure IoT Edge Modules and Containers -Develop Custom Edge Modules-Offline and Local Storage Module 8: Device Management -Introduction to IoT Device Management-Manage IoT and IoT Edge Devices-Device Management at Scale Module 9: Solution Testing, Diagnostics, and Logging -Monitoring and Logging-Troubleshooting Module 10: Azure Security Center and IoT Security Considerations -Security Fundamentals for IoT Solutions-Introduction to Azure Security Center for IoT-Enhance Protection with Azure Security Center for IoT Agents Module 11: Build an IoT Solution with IoT Central -Introduction to IoT Central-Create and Manage Device Templates-Manage Devices in Azure IoT Central [-]
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Virtuelt klasserom 3 dager 22 500 kr
30 Sep
02 Dec
Due to the Coronavirus the course instructor is not able to come to Oslo. As an alternative we offer this course as a Blended Virtual Course. [+]
Blended Virtual CourseThe course is a hybrid of virtual training and self-study which will be a mixture of teaching using Microsoft Teams for short bursts at the beginning of the day, then setting work for the rest of the day and then coming back at the end of the day for another on-line session for any questions before setting homework in the form of practice exams for the evening. You do not have to install Microsoft Teams, you will receive a link and can access the course using the web browser.  Remote proctored examTake your exam from any location. Read about iSQI remote proctored exam here Requirements for the exam: The exam will be using Google Chrome and there is a plug-in that needs to be installed  You will need a laptop/PC with a camera and a microphone  A current ID with a picture    KursinnholdDette kurset forklarer det grunnleggende i softwaretesting. Det er basert på ISTQB- pensum og er akkreditert av BCS.    Kurset inneholder øvelser, prøveeksamener og spill for å fremheve sentrale deler av pensum. Dette sammen med kursmateriell og presentasjoner vil bistå i forståelse av begreper og metoder som blir presentert.   Bouvet sine kursdeltakeres testresultater vs ISTQB gjennomsnitt   «Særs godt kurs med mye fokus på praktiske oppgaver som gjør læring vesentlig lettere. Engasjert kursleder hjelper også. Kursleder starter på et nivå som alle føler seg komfortabel med.» Alexander Røstum Course content Fundamentals of Testing This section looks at why testing is necessary, what testing is, and explains general testing principles, the fundamental test process, and psychological aspects of testing.   Skills Gained • Learn about the differences between the testing levels and targets• Know how to apply both black and white box approaches to all levels of testing• Understand the differences between the various types of review and be aware of Static Analysis• Learn aspects of test planning, estimation, monitoring and control• Communicate better through understanding standard definitions of terms• Gain knowledge of the different types of testing tools and the best way of implementing those tools   Testing throughout the software lifecycle Explains the relationship between testing and life cycle development models, including the V-model and iterative development. Outlines four levels of testing:• Component testing• Integration testing• System testing• Acceptance testing Describes four test types, the targets of testing:• functional• non-functional characteristics• structural• change-related Outlines the role of testing in maintenance.   Static Techniques Explains the differences between the various types of review, and outlines the characteristics of a formal review. Describes how static analysis can find defects.   Test Design Techniques This section explains how to identify test conditions (things to test) and how to design test cases and procedures. It also explains the difference between white and black box testing. The following techniques are described in some detail with practical exercises :• Equivalence Partitioning• Boundary Value Analysis• Decision Tables• State Transition testing• Statement and Decision testingIn addition, use case testing and experience-based testing (such as exploratory testing) are described, and advice is given on choosing techniques.   Test Management This section looks at organisational implications for testing and describes test planning and estimation, test monitoring and control. The relationship of testing and risk is covered,and configuration management and incident management.   Tool Support for Testing Different types of tool support for testing are described throughout the course. This session summarises them, and discusses how to use them effectively and how best to introduce a new tool.   The Exam The ISTQB Foundation exam is a 1-hour, 40 question multiple choice exam. There is an extra 15 minutes allowed for candidates whose first language is not English.The pass mark is 65% (26/40) and there are no pre requisites to taking this exam.The exam is a remote proctored exam [-]
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