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Nettstudie 12 måneder 12 000 kr
A combined module that covers the key concepts of 5 ITIL Practices: Incident Management, Service Desk, Service Request Management, Monitoring and Event Management and Pro... [+]
Understand the purpose and key concepts of the Monitor, Support, and Fulfil practices, elucidating their importance in maintaining, supporting, and delivering IT services effectively.InteractiveOur eLearning:Self-pacedDevice-friendly12 hour contentMobile-optimised Exam:60 questionsMultiple Choice90 minutesClosed bookMinimum required score to pass: 65%  [-]
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Nettstudie 12 måneder 5 000 kr
Receive practical guidance on the processes and activities of Problem Management, including their roles in the service value chain. [+]
Understand the purpose and key concepts of Problem Management, including its role in identifying and managing the root causes of incidents to prevent recurrence.   This eLearning is: Interactive   Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn how to improve user and customer experience, as well as the overall success of your service relationships. [+]
Understand the purpose and key concepts of the Service Desk practice, including how it serves as the central point of contact between the service provider and the users, facilitating effective communication. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content mobil-optimised practical exercises     Exam: 20 questions Multiple Choice 30 minutes Closed book Minimum required score to pass: (65%)   [-]
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Nettstudie 12 måneder 5 000 kr
Learn about the processes and activities of the Incident Management practice, and their roles within the service value chain. [+]
Understand the purpose and key concepts of Incident Management, including its role in restoring normal service operations swiftly following disruptions.   This eLearning is: Interactive Self-paced   Device-friendly   2-3 hour content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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12 måneder 12 000 kr
A combined module that covers the key concepts of 5 key ITIL practices: Change Enablement, Deployment Management, Release Management, Service Configuration Management, an... [+]
Understand the purpose and key concepts of the Plan, Implement, and Control practices, highlighting their importance in establishing, executing, and governing IT service strategies effectively. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content Mobile-optimised Practical exercises   Exam: 60 questions Multiple Choice 90 Minutes Closed book Pass Mark: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn best practices for making new and changed services available for use, in line with your organisation's policies and any agreements between the organisation and its ... [+]
Understand the purpose and key concepts of Release Management, elucidating its significance in planning, scheduling, and controlling the build, test, and deployment of releases to ensure they deliver the expected outcomes. The eLearning course: Interactive Self-paced Device-friendly 2-3 hour content Mobile-optimised Practical exercises   Exam:   20 questions Multiple choise Closed book 30 minutes Minimum required score to pass: 65% [-]
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Nettkurs 12 måneder 12 000 kr
ITIL® 4 Specialist: Drive Stakeholder Value dekker alle typer engasjement og interaksjon mellom en tjenesteleverandør og deres kunder, brukere, leverandører og partnere. [+]
Kurset fokuserer på konvertering av etterspørsel til verdi via IT-relaterte tjenester. Modulen dekker sentrale emner som SLA-design, styring av flere leverandører, kommunikasjon, relasjonsstyring, CX- og UX-design, kartlegging av kunder og mer. E-læringskurset inneholder 18 timer med undervisning, og er delt inn i 8 moduler. Les mer om ITIL® 4 på  AXELOS sine websider. Du vil motta en e-post med tilgang til e-læringen, sertifiseringsvoucher og digital bok fra Peoplecert. Du avtaler tid for sertifiseringen som beskrevet i e-posten fra Peoplecert. [-]
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Nettstudie 12 måneder 5 000 kr
The purpose of this module is to ensure that the organisation’s suppliers and their performances are managed appropriately to support the seamless provision of quality pr... [+]
Understand the purpose and key concepts of the Supplier Management Practice, elucidating its importance in managing supplier relationships and ensuring value delivery from third-party services. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Virtuelt eller personlig 3 dager 12 900 kr
AutoCAD Plant 3D er en omfattende integrert løsning som er faglig engasjerende med fokus på effektiv prosjektgjennomføring. [+]
Fleksible kurs for fremtidenNy kunnskap skal gi umiddelbar effekt, og samtidig være holdbar og bærekraftig på lang sikt. NTI AS har 30 års erfaring innen kurs og kompetanseheving, og utdanner årlig rundt 10.000 personer i Nord Europa innen CAD, BIM, industri, design og konstruksjon.   AutoCAD plant 3D grunnkurs  Her er et utvalg av temaene du vil lære på kurset: Prosjektoppsetning og Modullinjer/net Design av stålkonstruksjoner Utstyr (opprettelse av utstyr og import av utstyr bl.a. fra Inventor) Rørdesign i 3D-modellen Redigering av stål, utstyr og rørtrekk Opprettelse av arrangementstegninger og rørisometritegninger  Uttrekk av mengdedata i listeform Kurset  gir  en innføring i systemets oppbygging med rørdesign i sentrum. Videre gjennomgås de enkelte modulene i henhold til følgende arbeidsflyt: P&ID. Integrert i løsningen er velkjente AutoCAD P&ID og vi tar utgangspunkt i et enkelt flytdiagram som representerer det skjematiske designet for minifabrikken vi skal modellere Stål/Struktur. Tilpassete kurs for bedrifterVi vil at kundene våre skal være best på det de gjør - hele tiden.  Derfor tenker vi langsiktig om kompetanseutvikling og ser regelmessig kunnskapsløft som en naturlig del av en virksomhet. Vårt kurskonsept bygger på et moderne sett av ulike læringsmiljøer, som gjør det enkelt å finne riktig løsning uansett behov. Ta kontakt med oss på telefon 483 12 300, epost: salg@nticad.no eller les mer på www.nticad.no   [-]
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Virtuelt eller personlig 2 timer 2 450 kr
Hypotesetesting avgjør om datasett har signifikant forskjellig snitt eller variasjon for å bestemme rotårsaker, årsakssammenhenger eller effekt av endringer. [+]
Kurs i hypotesetesting I forbedringsarbeid og problemløsning tester vi hypoteser for å bestemme rotårsaker og årsakssammenhenger. Dette kurset lærer deg å utforme og teste hypoteser. Du får svar på spørsmål som: Er det signifikante forskjeller i gjennomsnitt eller variasjon? Har endringen vi har gjort medført en signifikant forbedring?   Kurset er for deg som vil: utforme hypotese basert på egne teorier om rotårsak eller årsakssammenhenger bestemme om datasett har signifikante forskjelliger i gjennomsnitt eller variasjon avgjøre om forbedringsarbeid har gitt signifikante forskjeller forstå årsakssammenhenger ved hjelp av statistikk   Du lærer følgende: Bruk av statistisk hypotesetesting Praktisk og statistisk signifikans Statistikk og sannsynlighet Utforme hypotese Velge Hypotesetest (type data, fordeling, statistikk av interesse, # populasjoner) Trekke konklusjon basert på p-verdi Type I og type II feil Vurdering av datautvalg og prøveantall Bruke av p-verdi Vi bruker praktiske eksempler og øvelser i undervisningen.     Kursholder Kursholder Sissel Pedersen Lundeby er IASSC (International association for Six Sigma certification) akkreditert kursholder (eneste i Norge per januar 2022): "This accreditation publically reflects that you have met the standards established by IASSC such that those who participate in a training program led by you can expect to receive an acceptable level of knowledge transfer consistent with the Lean Six Sigma belt Bodies of Knowledge as established by IASSC."  Hypotesetesting er et av verktøyene som benyttes innen Lean Six Sigma, og Sissel har bred erfaring med anvendelse av dette verktøyet.  Sissel er utdannet sivilingeniør i kjemiteknikk fra NTNU, og har mer enn 20 års erfaring innen produksjon og miljøteknologi. Hennes Lean Six Sigma opplæring startet i 2002, hos et amerikansk firma, hvor hun ble Black Belt sertifisert. I 2017 ble hun også Black Belt sertifisert gjennom IASSC. Sissel har svært god erfaring med å bruke Lean Six Sigma til forbedringer, og fokuserer på å skape målbare resultater. Kursene bruker praktiske, gjenkjennelige eksempler, og formidler Lean Six Sigma på en enkel, forståelig måte.      Tilbakemeldinger "Inspirerende, faglig dyktig, folkeliggjør et teoretisk fagområde" Espen Fjeld, Kommersiell direktør hos Berendsen "Faglig meget dyktig og klar fremføring. Morsom og skaper tillit" Jon Sørensen, Produksjonsleder hos Berendsen "10/10 flink til å nå alle" Erlend Stene, Salgsleder hos Berendsen "Tydelig og bra presentert. God til å kontrollspørre og lytte (sjekke forståelse)" Morten Bodding, Produksjonsleder hos Berendsen "Utgjorde en forskjell, engasjert og dyktig" Kursdeltager fra EWOS "Du er inspirerende, positiv og dyktig i faget" Kursdeltager fra EWOS "Jeg var veldig imponert over Sissels Lean Six Sigma kunnskap. Hun gjør det enkelt å identifisere forbedringer og skape resultater" Daryl Powell, Lean Manager, Kongsberg Maritime Subsea   Praktisk informasjon Kurset arrangeres på forespørsel fra bedrifter. Åpne kurs arrangeres ihht kurskalenderen. Kurset består av et nettmøte på 2 timer. [-]
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Klasserom + nettkurs 5 dager 31 000 kr
If you are new to Citrix or if you are planning a move to Citrix Cloud, this course is a necessary step in enabling you with the right training and skills to manage and d... [+]
COURSE OVERVIEW If you are new to Citrix or if you are planning a move to Citrix Cloud, this course is a necessary step in enabling you with the right training and skills to manage and deploy Citrix Workspace successfully. This foundational administration course covers the aspects of installing, configuring and managing a Citrix Virtual Apps and Desktops 7 environment, how to manage an on-premises Citrix solution and migrate from an on-premises solution to cloud using the Citrix Cloud management plane. This five-day course will teach you how to deploy, install, configure, setup profile management, configure policies, printing and basic security features for on-premises Virtual Apps and Desktop solution building, and then migrating to Citrix Cloud. This course includes the exam voucher. TARGET AUDIENCE Experienced IT Professionals who want to be familiar with Citrix Virtual Apps and Desktops 7 in an on-premises environment and Citrix Cloud. Potential students include administrators or engineers responsible for the end user workspace and overall health and performance of the solution. COURSE OBJECTIVES After completing this course you should be able to: Install, configure, and manage a Citrix Virtual Apps and Desktops 7 site and Cloud connectors Identify the considerations between Citrix Virtual Apps and Desktops on-premises and the Citrix Virtual Apps and Desktops Service Deliver app and desktop resources COURSE CONTENT Architecture Overview Introduction to Citrix Virtual Apps and Desktops Architecture Overview Features Hosting Platform Considerations Citrix Virtual Apps and Desktops Service Connection Flow Process Introduction Deploy the Site Pre-Deployment Considerations Citrix Licensing Setup Delivery Controller Setup Site Setup And Management Redundancy Considerations The Apps and Desktops Images Consider Master Image Creation Methods Master Image Requirements Provision and Deliver App and Desktop Resources Machine Catalogs and Delivery Groups Provisioning Methods and Considerations Machine Creation Services (MCS) Deep Dive MCS Environment Considerations Resource Locations Provide Access to App and Desktop Resources  Consider Workspace Experience versus StoreFront  Workspace Experience User Authentication  Workspace App  Communication Flow Manage the User Experience Methods to Manage the User Experience Common User Experience Settings Published App and Desktop Presentation and Management  Published App Properties Server OS Published App Optimizations Published App Presentation Application Groups Apps and Desktops Presentation Manage Printing for User Sessions Map Printers to the User Session Printer Drivers Print Environment Considerations Citrix Profile Management Introduction and Considerations Configure Citrix Profile Management Manage the Site Delegated Administration Use PowerShell with Citrix Virtual Apps and Desktops Power Management Considerations Citrix Virtual Apps and Desktops Basic Security Considerations Citrix Admin Security Considerations XML Service Security Considerations Secure HDX External Traffic Monitor the Site Citrix Director Introduction Monitor and Interact with User Sessions Published Apps Analysis Monitor the Machines Running the VDA Site Specific Common Monitoring Alerts and Notifications Optimize Citrix Director Monitoring with Citrix ADM Introduction to Supporting and Troubleshooting Citrix Virtual Apps and Desktops Introduction to Supporting a Citrix Virtual Apps and Desktops Site Tools Proactive Administration Common Tasks Migrate To Citrix Cloud Migration Considerations Citrix Cloud Connector Deployment Citrix Virtual Apps and Desktops with an On-Premises Resource Location The Migration Process Citrix Analytics Citrix Analytics Introduction Prepare to Use Citrix Analytics Types of Analytics TEST CERTIFICATION Recommended as preparation for the following exams: CCA-V Certification exam. [-]
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Oslo 5 dager 46 000 kr
21 Jul
08 Sep
10 Nov
https://www.glasspaper.no/kurs/sise-implementing-and-configuring-cisco-identity-services-engine/ [+]
SISE: Implementing and Configuring Cisco Identity Services Engine [-]
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Oslo 3 dager 20 900 kr
08 Oct
08 Oct
17 Dec
Python Data Science [+]
Python Data Science [-]
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Oslo Bergen Og 1 annet sted 5 dager 27 500 kr
15 Sep
15 Sep
27 Oct
AZ-400: Designing and Implementing Microsoft DevOps solutions [+]
AZ-400: Designing and Implementing Microsoft DevOps solutions [-]
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Virtuelt klasserom 4 dager 14 500 kr
This course is intended for students, architects, engineers, contractors, managers, and those who wish to make their creative ideas feasible and enhance collaboration wit... [+]
This course is intended for students, architects, engineers, contractors, managers, and those who wish to make their creative ideas feasible and enhance collaboration with other stakeholders in simple to the most complex projects. Designed to provide you with a comprehensive understanding of the Revit Architecture software and the many opportunities it offers, covering not only the features and techniques of modeling but also providing you with theoretical knowledge merged with the correct design principles applied in the industry within different workflows. From designing a real-built construction, 3D modeling the asset to collaborating with other disciplines and generating plans, sections, facades, and perspectives, you will gain hands-on practical experience, tips, and tricks from our expert instructors. Moreover, the education covers schedules and quantity take-offs, preparing sheets for printing, and how to apply relevant NTI TOOLS to enhance your designs. With our flexible and interactive learning options, you can also progress at your own pace and revisit course materials as needed. This course is a unique combination of theoretical review and practical exercises, ensuring that you gain both the knowledge and skills necessary to succeed in your carrier and your coming projects. Completing the course will provide you with a certificate to formally support your acquired skills.   Objective Finalizing the training, you will be able to confidently sketch and design projects in Revit and understand the BIM processes, setting you on a path towards creating professional-quality designs. Introduction to Building Information Modelling (BIM), the past, the present, the future processes - Understanding the information management processes - Understanding the pillars of BIM and the importance of tools within processes - Creating the 3D digital model of an asset with the right information - Communication, collaboration, and coordination with all discipline models - Using the embedded information for different workflows and analysis - Generation of plans - Schedules and Quantity take-off - Preparing drawings for printing and communication to stakeholders The course is a combination of theoretical examination and practical exercises. It can also be Customized, and personalized ensuring the curriculum suits the needs of individuals, companies, or project teams. [-]
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