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Nettstudie 12 måneder 5 000 kr
Learn to provide accurate and reliable information about the configuration of services and configuration support items when and where it is needed. [+]
Understand the purpose and key concepts of Service Configuration Management, including its role in maintaining accurate and reliable information about configuration items (CIs) within the IT infrastructure. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content Mobile-optimised Practical exercises   Exam: 20 questions Multiple Choice 30 Minutes Closed book Pass Mark: 65% [-]
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1 dag 9 500 kr
19 Sep
14 Nov
AZ-1008: Administer Active Directory Domain Services [+]
AZ-1008: Administer Active Directory Domain Services [-]
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Nettstudie 12 måneder 12 000 kr
A combined module that covers the key concepts of 5 ITIL Practices: Relationship Management, Supplier Management, Service Level Management, Continual Improvement and Info... [+]
Understand the key concepts of Relationship Management, Supplier Management, Service Level Management, Continual Improvement, and Information Security Management, elucidating their significance in fostering collaboration, ensuring service quality, driving continual improvement, and maintaining information security. This eLearning is: Interactive Self-paced   Device-friendly   12 hours content   Mobile-optimised   Practical exercises   Exam: 60 questions Multiple choise 90 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn to deliver an agreed quality of service by handling all predefined, user-initiated service requests in an effective and user-friendly manner. [+]
Understand the purpose and key concepts of the Continual Improvement Practice, elucidating its significance in fostering a culture of ongoing improvement and innovation within the organisation. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
The purpose of this module is to provide best practice guidance on how to set clear, business-based targets for service utility, warranty and experience. [+]
Understand the purpose and key concepts of the Service Level Management Practice, elucidating its significance in defining, negotiating, and managing service levels to meet customer expectations. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn how to improve user and customer experience, as well as the overall success of your service relationships. [+]
Understand the purpose and key concepts of the Service Desk practice, including how it serves as the central point of contact between the service provider and the users, facilitating effective communication. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content mobil-optimised practical exercises     Exam: 20 questions Multiple Choice 30 minutes Closed book Minimum required score to pass: (65%)   [-]
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Nettstudie 12 måneder 5 000 kr
Learn how to move new or changed hardware, software, documentation, processes, or any other component to live environments, and how to deploy components to other environm... [+]
Understand the purpose and key concepts of Deployment Management, highlighting its importance in managing the deployment of new or changed services into the live environment. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours of content   Mobile-optimised   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Virtuelt klasserom 3 dager 15 900 kr
This course provides IT leaders, practitioners, support staff and staff interfacing with the organisation’s digital and information systems functions with a practical und... [+]
COURSE OVERVIEW . It also prepares delegates for the ITIL Foundation Certificate Examination. The course is based on the ITIL4 best practice service value system featured in the latest 2019 guidelines. TARGET AUDIENCE This course is aimed at all levels of IT professional and those involved in designing, building, delivering and managing modern digital products and services. COURSE OBJECTIVES After you complete this course you will be able to: Key IT service management concepts. How ITIL guiding principles can help and organization to adopt and adapt service management. The 4 dimensions of service management. The purpose and components of the service value system. The activities of the service value chain and how the interconnect. Know the purpose of key ITIL practices. Sit the ITIL4 foundation examination - Sample papers are set during the class by instructors to take during the class or as homework exercises. COURSE CONTENT IT Service Management definitions; Service, Utility, Warranty, Customer, User, Service management, Sponsor Key concepts of value creation Key concepts of service relationships; service offering; service provision; service consumption; service relationship management The nature, use and interaction of 7 ITIL guiding principles; Focus on value; Start where you are; Progress iteratively with feedback; Collaborate and promote visibility; Think and work holistically; Keep it simple and practical; Optimize and automate The 4 dimensions of service management; Organizations and people; Information and technology; Partners and suppliers; Value streams and processes    The ITIL service value system The service value chain, its inputs and outputs, and its role in supporting value streams Service value chain elements; Plan, Improve, Engage, Design & transition, Obtain / Build, Deliver & support Detail of how the following ITIL practices support the service value chain: -  Continual Improvement (including continual improvement model); Change control; Incident management; Problem Management; Service request management;  Service desk; Service level management The purpose of the following ITIL practices: - Information security management; Relationship management; Supplier management; Availability management; Capacity and performance management; Service configuration management;    IT asset management; Business analysis; Service continuity management; Deployment management; Monitoring and event management; Release management   TEST CERTIFICATION Recommended preparation for exam(s): ITIL4 Foundation Certificate in IT Service Management This is a pre-requisite for other ITIL4 qualifications. The examination is a 1 hour, closed book, multiple choice paper of 40 questions taken after completion of the course - exam vouchers are provided with this course. These will have a validity of 12 months. You will need to schedule your exams within this time frame. The pass mark is 65% (26 out of 40) Cost of the exam is included in the course fee [-]
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Nettkurs 2 timer 1 690 kr
Er innboksen din et stort kaos? Bruker du mye tid på e-post? Vi viser deg hvordan du kan jobbe smart med innkommende og utgående kommunikasjon. [+]
Er innboksen din et stort kaos? Bruker du mye tid på e-post? Vi viser deg hvordan du kan jobbe smart med innkommende og utgående kommunikasjon. Webinaret varer i 2 timer og består av to økter à 45 min. Etter hver økt er det 10 min spørsmålsrunde. Mellom øktene er det 10 min pause.  Webinaret kan også spesialtilpasses og holdes bedriftsinternt kun for din bedrift.   Kursinnhold:   Muligheter rundt e-post Alternativer og innstillinger for e-post Følge opp sendt e-post Automatisk håndtering av e-post ved hjelp av Hurtigtrinn og Regle   Søk og sortering Effektiv bruk av søk Søkemapper for hyppige og «komplekse» søk Visningsinnstillinger for å få fokus på det viktigste   Gjenbruk Lage maler for faste e-poster Opprette hurtigdeler for å kunne sette inn relevant innhold Bruk av distribusjonslister (grupper)   3 gode grunner til å delta 1. Se hvilke muligheter som er tilgjengelig knyttet til e-post 2. Du lærer å automatisere prosessering av e-post med regler og hurtigtrinn 3. Få tips til å bruke søk og søkemapper på en effektiv måte   [-]
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Virtuelt klasserom 5 dager 35 000 kr
Successful completion of this five-day, instructor-led course should enhance the student’s understanding of configuring and managing Palo Alto Networks Next-Generation Fi... [+]
COURSE OVERVIEW The course includes hands-on experience configuring, managing, and monitoring a firewall in a lab environment TARGET AUDIENCE This course is aimed at Security Engineers, Security Administrators, Security Operations Specialists, Security Analysts, and Support Staff. COURSE OBJECTIVES After you complete this course, you will be able to: Configure and manage the essential features of Palo Alto Networks next-generation firewalls Configure and manage Security and NAT policies to enable approved traffic to and from zones Configure and manage Threat Prevention strategies to block traffic from known and unknown IP addresses, domains, and URLs Monitor network traffic using the interactive web interface and firewall reports COURSE CONTENT 1 - Palo Alto Networks Portfolio and Architecture 2 - Configuring Initial Firewall Settings 3 - Managing Firewall Configurations 4 - Managing Firewall Administrator Accounts 5 - Connecting the Firewall to Production Networks with Security Zones 6 - Creating and Managing Security Policy Rules 7 - Creating and Managing NAT Policy Rules 8 - Controlling Application Usage with App-ID 9 - Blocking Known Threats Using Security Profiles 10 - Blocking Inappropriate Web Traffic with URL Filtering 11 - Blocking Unknown Threats with Wildfire 12 - Controlling Access to Network Resources with User-ID 13 - Using Decryption to Block Threats in Encrypted Traffic 14 - Locating Valuable Information Using Logs and Reports 15 - What's Next in Your Training and Certification Journey Supplemental Materials Securing Endpoints with GlobalProtect Providing Firewall Redundancy with High Availability Connecting Remotes Sites using VPNs Blocking Common Attacks Using Zone Protection   FURTHER INFORMATION Level: Introductory Duration: 5 days Format: Lecture and hands-on labs Platform support: Palo Alto Networks next-generation firewalls running PAN-OS® operating system version 11.0     [-]
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4 timer 3 900 kr
21 Aug
25 Sep
Jobb smartere med de siste nyhetene i Excel [+]
Jobb smartere med de siste nyhetene i Excel 365 [-]
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4 dager 24 000 kr
Oracle GoldenGate 19c: Fundamentals for Oracle [+]
Oracle GoldenGate 19c: Fundamentals for Oracle [-]
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Nettstudie 2 semester 4 980 kr
På forespørsel
Introduksjon til Windows Phone, live tiles og panorama view, installasjon av nødvendig programvare, Hello World, deployment av applikasjoner på telefonen eller emulator, ... [+]
  Studieår: 2013-2014   Gjennomføring: Høst og vår Antall studiepoeng: 5.0 Forutsetninger: Grunnleggende erfaring med objektorientert programmering er en fordel. Innleveringer: Øvinger: 6 av 8 må være godkjent. Større eller mindre øvinger tilsvarende 8 øvinger hvor 6 må være godkjent før endelig karakter settes. Personlig veileder: ja Vurderingsform: Karakter settes basert på et prosjekt som gjennomføres individuelt. Prosjektet gjennomføres mot slutten av emnet. Ansvarlig: Atle Nes         Læremål: KUNNSKAPERKandidaten:- kjenner til grensesnittet og egenskaper ved Windows Phone- kjenner til ulike programmeringsspråk som kan benyttes ved utvikling av applikasjoner på Windows Phone- kan forklare hvordan en Windows Phone applikasjon publiseres på Marketplace FERDIGHETER:Kandidaten:- kan installere nødvendig programvare på egen datamaskin for å komme i gang med applikasjonsutvikling for Windows Phone- kan utvikle enkle mobilapplikasjoner basert på C# eller VB og XAML (Silverlight)- kan deploye en Windows Phone applikasjon til egen telefon eller til emulator- kan bestemme layout og orientering- kan legge til ulike kontrollere og håndtere hendelser- kan legge til multimedia-elementer- kan utnytte telefonens egenskaper ved hjelp av Windows Phone SDK GENERELL KOMPETANSE:Studenten får en grunnleggende innføring i utvikling av applikasjoner for mobiltelefoner med Windows Phone Innhold:Introduksjon til Windows Phone, live tiles og panorama view, installasjon av nødvendig programvare, Hello World, deployment av applikasjoner på telefonen eller emulator, XAML, layout og orientering, touch og navigasjon, ulike kontrollere og hendelser, multimedia (bilder, lyd og video), Windows Phone SDK, utnyttelse av telefonens egenskaper (GPS, akselerometer, kontaktliste, kamera), publisering av applikasjoner på Marketplace.Les mer om faget her Påmeldingsfrist: 25.08.13 / 25.01.14         Velg semester:  Høst 2013    Vår 2014     Fag Applikasjonsutvikling for Windows Phone 4980,-         Semesteravgift og eksamenskostnader kommer i tillegg.   [-]
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1 dag 9 500 kr
07 Oct
25 Nov
AI-3003: Develop natural language processing solutions with Azure AI Services [+]
AI-3003: Develop natural language processing solution with Azure AI Services [-]
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2 dager 17 500 kr
21 Jul
18 Aug
22 Sep
Splunk Enterprise System Administration [+]
Splunk Enterprise System Administration [-]
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