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Nettstudie 12 måneder 5 000 kr
Receive practical guidance on the processes and activities of Problem Management, including their roles in the service value chain. [+]
Understand the purpose and key concepts of Problem Management, including its role in identifying and managing the root causes of incidents to prevent recurrence.   This eLearning is: Interactive   Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettkurs 12 måneder 12 000 kr
ITIL® 4 Specialist: Drive Stakeholder Value dekker alle typer engasjement og interaksjon mellom en tjenesteleverandør og deres kunder, brukere, leverandører og partnere. [+]
Kurset fokuserer på konvertering av etterspørsel til verdi via IT-relaterte tjenester. Modulen dekker sentrale emner som SLA-design, styring av flere leverandører, kommunikasjon, relasjonsstyring, CX- og UX-design, kartlegging av kunder og mer. E-læringskurset inneholder 18 timer med undervisning, og er delt inn i 8 moduler. Les mer om ITIL® 4 på  AXELOS sine websider. Du vil motta en e-post med tilgang til e-læringen, sertifiseringsvoucher og digital bok fra Peoplecert. Du avtaler tid for sertifiseringen som beskrevet i e-posten fra Peoplecert. [-]
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Nettstudie 12 måneder 5 000 kr
Learn how to improve user and customer experience, as well as the overall success of your service relationships. [+]
Understand the purpose and key concepts of the Service Desk practice, including how it serves as the central point of contact between the service provider and the users, facilitating effective communication. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content mobil-optimised practical exercises     Exam: 20 questions Multiple Choice 30 minutes Closed book Minimum required score to pass: (65%)   [-]
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Nettstudie 12 måneder 12 000 kr
A combined module that covers the key concepts of 5 ITIL Practices: Relationship Management, Supplier Management, Service Level Management, Continual Improvement and Info... [+]
Understand the key concepts of Relationship Management, Supplier Management, Service Level Management, Continual Improvement, and Information Security Management, elucidating their significance in fostering collaboration, ensuring service quality, driving continual improvement, and maintaining information security. This eLearning is: Interactive Self-paced   Device-friendly   12 hours content   Mobile-optimised   Practical exercises   Exam: 60 questions Multiple choise 90 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 12 000 kr
A combined module that covers the key concepts of 5 ITIL Practices: Incident Management, Service Desk, Service Request Management, Monitoring and Event Management and Pro... [+]
Understand the purpose and key concepts of the Monitor, Support, and Fulfil practices, elucidating their importance in maintaining, supporting, and delivering IT services effectively.InteractiveOur eLearning:Self-pacedDevice-friendly12 hour contentMobile-optimised Exam:60 questionsMultiple Choice90 minutesClosed bookMinimum required score to pass: 65%  [-]
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Nettstudie 12 måneder 5 000 kr
Learn best practices for making new and changed services available for use, in line with your organisation's policies and any agreements between the organisation and its ... [+]
Understand the purpose and key concepts of Release Management, elucidating its significance in planning, scheduling, and controlling the build, test, and deployment of releases to ensure they deliver the expected outcomes. The eLearning course: Interactive Self-paced Device-friendly 2-3 hour content Mobile-optimised Practical exercises   Exam:   20 questions Multiple choise Closed book 30 minutes Minimum required score to pass: 65% [-]
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12 måneder 12 000 kr
A combined module that covers the key concepts of 5 key ITIL practices: Change Enablement, Deployment Management, Release Management, Service Configuration Management, an... [+]
Understand the purpose and key concepts of the Plan, Implement, and Control practices, highlighting their importance in establishing, executing, and governing IT service strategies effectively. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content Mobile-optimised Practical exercises   Exam: 60 questions Multiple Choice 90 Minutes Closed book Pass Mark: 65% [-]
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Nettstudie 12 måneder 5 000 kr
The purpose of this module is to ensure that the organisation’s suppliers and their performances are managed appropriately to support the seamless provision of quality pr... [+]
Understand the purpose and key concepts of the Supplier Management Practice, elucidating its importance in managing supplier relationships and ensuring value delivery from third-party services. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Oslo 3 dager 21 000 kr
27 Oct
27 Oct
ITIL® Specialist - Drive Stakeholder Value [+]
ITIL® Specialist - Drive Stakeholder Value [-]
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Nettkurs 9 timer 549 kr
Ta vårt videokurs i Lightroom CC fra din datamaskin. Lær så mye du vil, når du vil. Du får gratis hjelp. Du får kursbevis. Du får tilgang til alle kurs. Meld deg på her! [+]
Lightroom CC er et råflott bilderedigeringsverktøy for fotoentusiaster. Lightroom CC inneholder alt du trenger for å organisere, redigere, lagre og dele bildene dine på tvers av enheter - dette være seg datamaskin, nettbrett eller mobil. Det betyr at du kan redigere et bilde på datamaskinen og fortsette på mobilen. Bildene synkroniseres nemlig i skyen. I dette kurset kommer Espen Faugstad til å guide deg gjennom programmet fra A til Å. Du kommer til å lære å importere og organisere, redigere ved hjelp av enkle og avanserte verktøy, og eksportere og dele. Du kommer også til å lære hvordan den skybaserte lagringsplassen kommer til å påvirke, og ikke minst, forbedre din digitale arbeidsflyt.   Innhold: Kapittel 1: Introduksjon Kapittel 2: Importere Kapittel 3: Organisere Kapittel 4: Redigere (enkel) Kapittel 5: Beskjære Kapittel 6: Redigere (avansert) Kapittel 7: Eksportere Kapittel 8: Avslutning   Varighet: 2 timer og 16 minutter.   Hørt om Netflix? Vi er som dem, bare at vi lager nettkurs. Utdannet.no AS er en norsk startup som utvikler nettkurs i datateknologi, kreative fagfelt og grunnleggende forretningsferdigheter. Med støtte fra Innovasjon Norge og Forskningsrådet utvikler vi nestegenerasjons kursplattform, med mål om å gjøre kompetanseutvikling moro, spennende og tilgjengelig for alle. Med over 1 million videovisninger, 20.000 registrerte medlemmer og en gjennomsnittlig årlig vekst på 45 % er vi godt i gang med å befeste vår posisjon i det norske markedet. Vi har kunder fra bedrifter som: Adresseavisen, Coca-Cola, Helsedirektoratet, IKEA, Joblearn, NAV, Nordea, NorgesGruppen, NRK, Oslo kommune, Securitas, Telenor og Utdanningsforbundet.   [-]
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Oslo 4 dager 22 500 kr
25 Aug
25 Aug
06 Oct
https://www.glasspaper.no/kurs/az-500/ [+]
AZ-500: Microsoft Azure Security Technologies [-]
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5 dager 45 000 kr
28 Jul
01 Sep
29 Sep
RH294: Red Hat System Administration III: Linux Automation with Ansible [+]
RH294: Red Hat System Administration III: Linux Automation with Ansible [-]
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Virtuelt klasserom 5 timer 33 000 kr
IMPLEMENTING AND CONFIGURING CISCO IDENTITY SERVICES ENGINE BOOTCAMP [+]
COURSE OVERVIEW The Implementing and Configuring Cisco Identity Services Engine course shows you how to deploy and use Cisco Identity Services Engine (ISE) v2.4, an identity and access control policy platform that simplifies the delivery of consistent, highly secure access control across wired, wireless and VPN connections. This hands-on course provides you with the knowledge and skills required to implement and use Cisco ISE, including policy enforcement, profiling services, web authentication and guest access services, BYOD, endpoint compliance services, and TACACS+ device administration. Through expert instruction and hands-on practice, you will learn how to use Cisco ISE to gain visibility into what is happening in your network, streamline security policy management and contribute to operational efficiency.   Delegates will be expected to work in groups and share lab equipment, If you are attending virtually you may also be required to work in virtual breakout rooms. Extended hours may also be required to cover all of the content included in this class.   TARGET AUDIENCE Individuals involved in the deployment and maintenance of the Cisco ISE platform. COURSE OBJECTIVES After completing this course you should be able to: Describe Cisco ISE deployments, including core deployment components and how they interact to create a cohesive security architecture. Describe the advantages of such a deployment and how each Cisco ISE capability contributes to these advantages. Describe concepts and configure components related to 802.1X and MAC Authentication Bypass (MAB) authentication, identity management, and certificate services. Describe how Cisco ISE policy sets are used to implement authentication and authorization, and how to leverage this capability to meet the needs of your organization. Describe third-party network access devices (NADs), Cisco TrustSec®, and Easy Connect. Describe and configure web authentication, processes, operation, and guest services, including guest access components and various guest access scenarios. Describe and configure Cisco ISE profiling services, and understand how to monitor these services to enhance your situational awareness about network-connected endpoints. Describe best practices for deploying this profiler service in your specific environment. Describe BYOD challenges, solutions, processes, and portals. Configure a BYOD solution, and describe the relationship between BYOD processes and their related configuration components. Describe and configure various certificates related to a BYOD solution. Describe the value of the My Devices portal and how to configure this portal. Describe endpoint compliance, compliance components, posture agents, posture deployment and licensing, and the posture service in Cisco ISE. Describe and configure TACACS+ device administration using Cisco ISE, including command sets, profiles, and policy sets. Understand the role of TACACS+ within the authentication, authentication, and accounting (AAA) framework and the differences between the RADIUS and TACACS+ protocols. Migrate TACACS+ functionality from Cisco Secure Access Control System (ACS) to Cisco ISE, using a migration tool. COURSE CONTENT Introducing Cisco ISE Architecture and Deployment Using Cisco ISE as a Network Access Policy Engine Cisco ISE Use Cases Describing Cisco ISE Fucntions Cisco ISE Deployment Models Context Visibility Cisco ISE Policy Enforcement Using 802.1X for Wired and Wireless Access Using MAC Authentication Bypass for Wired and Wireless Access Introducing Identity Management Configuring Certificate Services Introducing Cisco ISE Policy Implementing Third-Party Network Access Device Support Introducing Cisco TrustSec TrustSec Configuration Easy Connect Web Authentication and Guest Services Introducing Web Access with Cisco ISE Introducing Guest Access Components Configuring Guest Access Services Configure Sponsor and Guest Portals Cisco ISE Profiler Introducing Cisco ISE Profiler Profiling Deployment and Best Practices Cisco ISE BYOD Introducing the Cisco ISE BYOD Process Describing BYOD Flow Configuring the My Devices Portal Configuring Certificates in BYOD Scenarios Cisco ISE Endpoint Compliance Services Introducing Endpoint Compliance Services Configuring Client Posture Services and Provisioning Working with Network Access Devices Cisco ISE TACACS+ Device Administration Configure TACACS+ Device Administration Guidelines and Best Practices Migrating from Cisco ACS to Cisco ISE Labs Lab 1: Access the SISE Lab and Install ISE 2.4 Lab 2 : Configure Initial Cisco ISE Setup, Gui Familiarization and System Certificate Usage  Lab 3: Integrate Cisco ISE with Active Directory Lab 4: Configure Cisco ISE Policy Lab 5: Configure Access Policy for Easy Connect Lab 6: Configure Guest Access Lab 7: Configure Guest Access Operations Lab 8: Create Guest Reports Lab 9: Configure Profiling Lab 10: Customize the Cisco ISE Profiling Configuration Lab 11: Create Cisco ISE Profiling Reports Lab 12: Configure BYOD Lab 13: Blacklisting a Device Lab 14: Configure Cisco ISE Compliance Services Lab 15: Configure Client Provisioning Lab 16: Configure Posture Policies Lab 17: Test and Monitor Compliance Based Access Lab 18: Test Compliance Policy Lab 19: Configure Cisco ISE for Basic Device Administration Lab 20: Configure TACACS+ Command Authorization   [-]
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1 dag 8 500 kr
Dette éndagskurset gir ledere praktisk trening i cybersikkerhetsledelse, med fokus på strategisk IT-planlegging, risikohåndtering, og utvikling av effektive sikkerhetsrut... [+]
I en digital tidsalder hvor samhandling er essensielt for bedrifters suksess, er det kritisk for ledere å oppdatere sin kompetanse. Dette éndagskurset tilbyr praktisk trening og materiale for videre selvstudium, slik at ledere kan møte dagens databehov effektivt. Kurset fokuserer på tre hovedområder for å styrke deltakernes lederkompetanse innen datahåndtering. Det kombinerer teori og praksis for å maksimere læringen. Kurset avholdes på én arbeidsdag, med en strukturert agenda som dekker følgende temaer: Strategiske IT/IS-planer, inkludert organisatoriske strukturer, lederansvar, kompetansekartlegging, IT/IS-policyer, og en gjennomgang av IS-domener. Dette inkluderer også sikkerhetsaspekter som aktiva, nettverk, identitets- og tilgangsstyring, risikostyring, sikkerhetsvurdering og -testing, sikkerhetsoperasjoner, og sikkerhet i utviklingsfasen. Intern gapanalyse, oppbygging av en effektiv Enterprise Information Security Architecture (EISA), definering av opplæringskrav, tilpassede SETA-programmer, trusselvurdering, håndtering av sårbarheter, og en praktisk tilnærming til leverandørrisiko og sikkerhetsvurdering av digitale nettverk. Utvikling av KPI-dashboards, trusselvurdering, kommunikasjonsstrategier, introduksjon til økonomiske nøkkeltall innen informasjonssikkerhet, samt planlegging for forretningskontinuitet og katastrofegjenoppretting. Målsettingen er at hver deltaker etter kurset skal kunne sette SMART-mål for hvert punkt, hvor SMART representerer Spesifikke, Målbare, Oppnåelige, Relevante og Tidsbestemte mål. Kurset gir deltakerne verktøyene de trenger for å forbedre sitt lederskap i en digitalisert verden. Kursholder har jobbet med informasjonssikkerhet for ledende teknologiselskaper de siste 25 årene, og har hjulpet ledere finne farbare veier i krevende situasjoner. Han er sertifisert kvalitetsrevisor ISO 19011 og har utarbeidet sikkerhetsstyringsrutiner for selskaper som følger både enkle og svært strenge lovkrav. Han har en Ph.D. i Cybersecurity Leadership, en MBA innen Finans, Digital transformasjon, Forretningsstrategi, Kommunikasjon og Markedsføring. Han er sertifisert i Advanced Computer Security fra Stanford University og Cyber Forensics and Counterterrorism fra Harvard University. Han har også CISSP fra ISC2, Certified Data Privacy Solution Engineer fra ISACA, og CCSK (Certificate of Cloud Security Knowledge) fra CSA. I tillegg har han gjennomført NHH sitt styreprogram, som utgjør en relevant bakgrunn for dette kurset. Til daglig jobber han som CISO for et selskap med lokasjoner på 24 steder over hele verden. Selskapet må både sikre trygg drift og utvikle programvare og tjenester som må være i drift 24/7. [-]
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Virtuelt klasserom 5 dager 28 500 kr
This course covers three central elements of Microsoft 365 enterprise administration: Microsoft 365 tenant and service management, Office 365 management, and Microsoft 36... [+]
COURSE OVERVIEW  In Microsoft 365 tenant and service management, you will examine all the key components that must be planned for when designing your Microsoft 365 tenant. Once this planning phase is complete, you will learn how to configure your Microsoft 365 tenant, including your organizational profile, tenant subscription options, component services, user accounts and licenses, and security groups. Finally, you will learn how to manage your tenant, which includes the configuration of tenant roles and managing your tenant health and services. With your Microsoft 365 tenant now firmly in place, you will examine the key components of Office 365 management. This begins with an overview of Office 365 product functionality, including Exchange Online, SharePoint Online, Microsoft Teams, additional product resources, and device management. You will then transition to configuring Office 365, with a primary focus on configuring Office client connectivity to Office 365. Finally, you will examine how to manage Office 365 ProPlus deployments, from user-driven client installations to centralized Office 365 ProPlus deployments. You will wrap up this section by learning how to configure Office Telemetry and Microsoft Analytics. The course concludes with an in-depth examination of Microsoft 365 identity synchronization, with a focus on Azure Active Directory Connect. You will learn how to plan for and implement Azure AD Connect, how to manage synchronized identities, and how to implement password management in Microsoft 365 using multi-factor authentication and self-service password management. This section wraps up with a comprehensive look at implementing application and external access. You will learn how to add and manage applications in Azure Active Directory, including how to configure multi-tenant applications. You will then examine how to configure Azure AD Application Proxy, including how to install and register a connector and how to publish an on-premises app for remote access. Finally, you will examine how to design and manage solutions for external access. This includes licensing guidance for Azure AD B2B collaboration, creating a collaborative user, and troubleshooting a B2B collaboration. TARGET AUDIENCE This course is designed for persons who are aspiring to the Microsoft 365 Enterprise Admin role and have completed one of the Microsoft 365 role-based administrator certification paths. COURSE OBJECTIVES Designing, configuring, and managing your Microsoft 365 tenant Office 365 product functionality Configuring Office 365 Managing Office 365 ProPlus deployments Planning and implementing identity synchronization Implementing application and external access COURSE CONTENT Module 1: Designing Your Microsoft 365 Tenant Planning Microsoft 365 in your On-premises Infrastructure Planning Your Identity and Authentication Solution Planning Your Service Setup Planning Your Hybrid Enviroment Planning Your Migration to Office 365 Module 2: Configuring Your Microsoft 365 Tenant Planning  Your Microsoft 365 Experience Configuring  Your Microsoft 365 Experience Managing User Accounts and Licenses in Microsoft 365 Managing Security Groups in Microsoft 365 Implementing Your Domain Services Leveraging FastTrack and Partner Services Module 3: Lab 1 - Configuring your Microsoft 365 Tenant Exercise 1 - Set up a Microsoft 365 Trial Tenant Module 4: Managing Your Microsoft 365 Tenant Configuring Tenant Roles Managing Tenant Health and Services Module 5: Lab 2 - Managing your Microsoft 365 Tenant Exercise 1 - Manage Administration Delegation Exercise 2 - Configure Office 365 Message Encryption (OME) Exercise 3 - Monitor and Troubleshoot Office 365 Module 6: Office 365 Overview Exchange Online Overview SharePoint Online Overview Teams Overview Additional Resources Overview Device Management Overview Module 7: Lab 3 - Office 365 Overview Exercise 1 - Exchange Online Overview Exercise 2 - SharePoint Online Overview Exercise 3 - Teams Overview Module 8: Configuring  Office 365 Office 365 Client Overview Configuring Office Client Connectivity to Office 365 Module 9: Managing Office 365 ProPlus Deployments Managing User-Driven Client Installations Managing Centralized Office 365 ProPlus Deployments Configuring Office Telemetry Configuring Microsoft Analytics Module 10: Lab 4 - Managing Office 365 ProPlus installations Exercise 1 - Prepare an Office 365 ProPlus Managed Installation Exercise 2 - Manage a Centralized Office 365 ProPlus Installation Exercise 3 - Deploy and Configure Office Telemetry Components Module 11: Planning and Implementing Identity Synchronization Introduction to Identity Synchronization Planning for Azure AD Connect Implementing Azure AD Connect Managing Synchronized Identities Password Management in Microsoft 365 Module 12: Lab 5 - Implementing Identity Synchronization Exercise 1 - Set up your organization for identity synchronization Exercise 2 - Implement Identity Synchronization Module 13: Implementing Application and External Access Implementing Applications in Azure AD Configuring Azure AD App Proxy Designing Solutions for External Access TEST CERTIFICATION This course helps you to prepare for exam MS100. But as this is part of an expert certification you should already own one of the Microsoft 365 Associate certifications:  Modern Desktop Teamwork Administrator Security Administrator Messaging Administrator. [-]
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