Oversikt over relevante kurs innen IT-kurs i Lørenskog

Understand the purpose and key concepts of the Service Desk practice, including how it serves as the central point of contact between the service provider and the users, facilitating effective communication. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content mobil-optimised practical exercises     Exam: 20 questions Multiple Choice 30 minutes Closed book Minimum required score to pass: (65%)   [-]

Understand the purpose and key concepts of the Plan, Implement, and Control practices, highlighting their importance in establishing, executing, and governing IT service strategies effectively. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content Mobile-optimised Practical exercises   Exam: 60 questions Multiple Choice 90 Minutes Closed book Pass Mark: 65% [-]

Understand the purpose and key concepts of the Supplier Management Practice, elucidating its importance in managing supplier relationships and ensuring value delivery from third-party services. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]

Understand the purpose and key concepts of the Monitor, Support, and Fulfil practices, elucidating their importance in maintaining, supporting, and delivering IT services effectively.InteractiveOur eLearning:Self-pacedDevice-friendly12 hour contentMobile-optimised Exam:60 questionsMultiple Choice90 minutesClosed bookMinimum required score to pass: 65%  [-]

Understand the purpose and key concepts of Incident Management, including its role in restoring normal service operations swiftly following disruptions.   This eLearning is: Interactive Self-paced   Device-friendly   2-3 hour content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]

Understand the purpose and key concepts of Problem Management, including its role in identifying and managing the root causes of incidents to prevent recurrence.   This eLearning is: Interactive   Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]

Understand the purpose and key concepts of Release Management, elucidating its significance in planning, scheduling, and controlling the build, test, and deployment of releases to ensure they deliver the expected outcomes. The eLearning course: Interactive Self-paced Device-friendly 2-3 hour content Mobile-optimised Practical exercises   Exam:   20 questions Multiple choise Closed book 30 minutes Minimum required score to pass: 65% [-]

Kurset fokuserer på konvertering av etterspørsel til verdi via IT-relaterte tjenester. Modulen dekker sentrale emner som SLA-design, styring av flere leverandører, kommunikasjon, relasjonsstyring, CX- og UX-design, kartlegging av kunder og mer. E-læringskurset inneholder 18 timer med undervisning, og er delt inn i 8 moduler. Les mer om ITIL® 4 på  AXELOS sine websider. Du vil motta en e-post med tilgang til e-læringen, sertifiseringsvoucher og digital bok fra Peoplecert. Du avtaler tid for sertifiseringen som beskrevet i e-posten fra Peoplecert. [-]

This is a basic course in Excel http://www.google.com [-]

COURSE OVERVIEW . It also prepares delegates for the ITIL Foundation Certificate Examination. The course is based on the ITIL4 best practice service value system featured in the latest 2019 guidelines. TARGET AUDIENCE This course is aimed at all levels of IT professional and those involved in designing, building, delivering and managing modern digital products and services. COURSE OBJECTIVES After you complete this course you will be able to: Key IT service management concepts. How ITIL guiding principles can help and organization to adopt and adapt service management. The 4 dimensions of service management. The purpose and components of the service value system. The activities of the service value chain and how the interconnect. Know the purpose of key ITIL practices. Sit the ITIL4 foundation examination - Sample papers are set during the class by instructors to take during the class or as homework exercises. COURSE CONTENT IT Service Management definitions; Service, Utility, Warranty, Customer, User, Service management, Sponsor Key concepts of value creation Key concepts of service relationships; service offering; service provision; service consumption; service relationship management The nature, use and interaction of 7 ITIL guiding principles; Focus on value; Start where you are; Progress iteratively with feedback; Collaborate and promote visibility; Think and work holistically; Keep it simple and practical; Optimize and automate The 4 dimensions of service management; Organizations and people; Information and technology; Partners and suppliers; Value streams and processes    The ITIL service value system The service value chain, its inputs and outputs, and its role in supporting value streams Service value chain elements; Plan, Improve, Engage, Design & transition, Obtain / Build, Deliver & support Detail of how the following ITIL practices support the service value chain: -  Continual Improvement (including continual improvement model); Change control; Incident management; Problem Management; Service request management;  Service desk; Service level management The purpose of the following ITIL practices: - Information security management; Relationship management; Supplier management; Availability management; Capacity and performance management; Service configuration management;    IT asset management; Business analysis; Service continuity management; Deployment management; Monitoring and event management; Release management   TEST CERTIFICATION Recommended preparation for exam(s): ITIL4 Foundation Certificate in IT Service Management This is a pre-requisite for other ITIL4 qualifications. The examination is a 1 hour, closed book, multiple choice paper of 40 questions taken after completion of the course - exam vouchers are provided with this course. These will have a validity of 12 months. You will need to schedule your exams within this time frame. The pass mark is 65% (26 out of 40) Cost of the exam is included in the course fee [-]

DP-900: Microsoft Azure Data Fundamentals [-]

Kurset er for deg som allerede kan bruke Microsoft Word, men som vil jobbe mer hensiktsmessig med tekstbehandling. På kurset vil vi vise deg hvordan du kan jobbe smart og effektivt når du lager dokumenter, slik at du sparer tid i din arbeidshverdag og samtidig ender opp med mer elegante og flotte dokumenter og rapporter. Mål for kursetEtter endt kurs skal du kunne bruke verktøyet på en smart og effektiv måte. ForkunnskaperNoe kjennskap til Word. MålgruppeDette kurset er for deg som vet litt om Word og som ønsker å lære effektiv bruk av verktøyet. UndervisningsformKlasseromsundervisning med maks 12 deltakere. Deltakere må ha med egen datamaskin med relevant programvare. Pris Klasseromsundervisning 6 timer: 3900 kroner inkludert lunsj.  Ansatte ved UiS har egne betalingsbetingelser.   Varighet1 dag fra 09:00 til 15:00 Emner Merketeknikker Navigering og snarveier Disposisjonsvisning Tekst eller tegnformatering Avsnittsformatering Side og inndelingsformatering Stiler – bruke, endre og definere Temaer Innholdsfortegnelse Kryssreferanser, noter Bilde SmartArt Forside Diagram – integrasjon med Excel Hurtigdeler Språkverktøy Topp og bunntekster i inndelinger Åpne et eldre dokument i Word Oppdatere/oppgradere et dokument Hva er .docx? Fletting i Word til word, epost, printer Sette utskriftsopsjoner Skrive ut utvalg og inndelinger [-]

Modern C++20 Development [-]

COURSE OVERVIEW This course is comprised of the following Microsoft Official Curriculum modules: MS-500T01 Managing Microsoft 365 Identity and Access, MS-500T02 Implementing Microsoft 365 Threat Protection, MS-500T03 Implementing Microsoft 365 Information Protection and MS-500T04 Administering Microsoft 365 Built-in Compliance.   MS-500T01 Managing Microsoft 365 Identity and Access Help protect against credential compromise with identity and access management. In this course you will learn how to secure user access to your organization’s resources. Specifically, this course covers user password protection, multi-factor authentication, how to enable Azure Identity Protection, how to configure Active Directory federation services, how to setup and use Azure AD Connect, and introduces you to Conditional Access. You will also learn about solutions for managing external access to your Microsoft 365 system.   MS500T02 Implementing Microsoft 365 Threat Protection Threat protection helps stop damaging attacks with integrated and automated security. In this course you will learn about threat protection technologies that help protect your Microsoft 365 environment. Specifically, you will learn about threat vectors and Microsoft’s security solutions for them. You will learn about Secure Score, Exchange Online protection, Azure Advanced Threat Protection, Windows Defender Advanced Threat Protection, and how to use Microsoft 365 Threat Intelligence. It also discusses securing mobile devices and applications. The goal of this course is to help you configure your Microsoft 365 deployment to achieve your desired security posture.   MS500T03 Implementing Microsoft 365 Information Protection Information protection is the concept of locating and classifying data anywhere it lives. In this course you will learn about information protection technologies that help secure your Microsoft 365 environment. Specifically, this course discusses information rights managed content, message encryption, as well as labels, policies and rules that support data loss prevention and information protection. Lastly, the course explains the deployment of Microsoft Cloud App Security.   MS500T04 Administering Microsoft 365 Built-in Compliance Internal policies and external requirements for data retention and investigation may be necessary for your organization. In this course you will learn about archiving and retention in Microsoft 365 as well as data governance and how to conduct content searches and investigations. Specifically, this course covers data retention policies and tags, in-place records management for SharePoint, email retention, and how to conduct content searches that support eDiscovery investigations. The course also helps your organization prepare for Global Data Protection Regulation (GDPR).   Virtual Learning   This interactive training can be taken from any location, your office or home and is delivered by a trainer. This training does not have any delegates in the class with the instructor, since all delegates are virtually connected. Virtual delegates do not travel to this course, Global Knowledge will send you all the information needed before the start of the course and you can test the logins. TARGET AUDIENCE This course is for the Microsoft 365 security administrator role. This role collaborates with the Microsoft 365 Enterprise Administrator, business stakeholders and other workload administrators to plan and implement security strategies and ensures that the solutions comply with the policies and regulations of the organization. COURSE CONTENT Module 1: User and Group Security This module explains how to manage user accounts and groups in Microsoft 365. It introduces you to Privileged Identity Management in Azure AD as well as Identity Protection. The module sets the foundation for the remainder of the course.   Module 2: Identity Synchronization This module explains concepts related to synchronizing identities. Specifically, it focuses on Azure AD Connect and managing directory synchronization to ensure the right people are connecting to your Microsoft 365 system.   Module 3: Federated Identities This module is all about Active Directory Federation Services (AD FS). Specifically, you will learn how to plan and manage AD FS to achieve the level of access you want to provide users from other directories.   Module 4: Access Management This module describes Conditional Access for Microsoft 365 and how it can be used to control access to resources in your organization. The module also explains Role Based Access Control (RBAC) and solutions for external access.   Module 5: Security in Microsoft 365 This module starts by explaining the various cyber-attack threats that exist. It then introduces you to the Microsoft solutions to thwart those threats. The module finishes with an explanation of Microsoft Secure Score and how it can be used to evaluate and report your organizations security posture.   Module 6: Advanced Threat Protection This module explains the various threat protection technologies and services available in Microsoft 365. Specifically, the module covers message protection through Exchange Online Protection, Azure Advanced Threat Protection and Windows Defender Advanced Threat Protection.   Module 7: Threat Intelligence This module explains Microsoft Threat Intelligence which provides you with the tools to evaluate and address cyber threats. You will learn how to use the Security Dashboard in the Microsoft 365 Security and Compliance Center. It also explains and configures Microsoft Advanced Threat Analytics.   Module 8: Mobility This module is all about securing mobile devices and applications. You will learn about Mobile Device Management and how it works with Intune. You will also learn about how Intune and Azure AD can be used to secure mobile applications.   Module 9: Information Protection This module explains information rights management in Exchange and SharePoint. It also describes encryption technologies used to secure messages. The module introduces how to implement Azure Information Protection and Windows Information Protection.   Module 10: Data Loss Prevention This module is all about data loss prevention in Microsoft 365. You will learn about how to create policies, edit rules, and customize user notifications.   Module 11: Cloud Application Security This module is all about cloud app security for Microsoft 365. The module will explain cloud discovery, app connectors, policies, and alerts.     [-]

Students will learn how to plan for DevOps, use source control, scale Git for an enterprise, consolidate artifacts, design a dependency management strategy, manage secrets, implement continuous integration, implement a container build strategy, design a release strategy, set up a release management workflow, implement a deployment pattern, and optimize feedback mechanisms TARGET AUDIENCE Students in this course are interested in designing and implementing DevOps processes or in passing the Microsoft Azure DevOps Solutions certification exam. COURSE OBJECTIVES Plan for the transformation with shared goals and timelines Select a project and identify project metrics and Key Performance Indicators (KPI's) Create a team and agile organizational structure Design a tool integration strategy Design a license management strategy (e.g., Azure DevOps and GitHub users) Design a strategy for end-to-end traceability from work items to working software Design an authentication and access strategy Design a strategy for integrating on-premises and cloud resources Describe the benefits of using Source Control Describe Azure Repos and GitHub Migrate from TFVC to Git Manage code quality, including technical debt SonarCloud, and other tooling solutions Build organizational knowledge on code quality Explain how to structure Git repos Describe Git branching workflows Leverage pull requests for collaboration and code reviews Leverage Git hooks for automation Use Git to foster inner source across the organization Explain the role of Azure Pipelines and its components Configure Agents for use in Azure Pipelines Explain why continuous integration matters Implement continuous integration using Azure Pipelines Design processes to measure end-user satisfaction and analyze user feedback Design processes to automate application analytics Manage alerts and reduce meaningless and non-actionable alerts Carry out blameless retrospectives and create a just culture Define an infrastructure and configuration strategy and appropriate toolset for a release pipeline and application infrastructure Implement compliance and security in your application infrastructure Describe the potential challenges with integrating open-source software Inspect open-source software packages for security and license compliance Manage organizational security and compliance policies Integrate license and vulnerability scans into build and deployment pipelines Configure build pipelines to access package security and license ratings   COURSE CONTENT Module 1: Get started on a DevOps transformation journey Module 1 Lessons Introduction to DevOps Choose the right project Describe team structures Choose the DevOps tools Plan Agile with GitHub Projects and Azure Boards Introduction to source control Describe types of source control systems Work with Azure Repos and GitHub Lab 1: Agile planning and portfolio management with Azure Boards   Lab 2: Version controlling with Git in Azure Repos   After completing Module 1, students will be able to: Understand what DevOps is and the steps to accomplish it Identify teams to implement the process Plan for the transformation with shared goals and timelines Plan and define timelines for goals Understand different projects and systems to guide the journey Select a project to start the DevOps transformation Identify groups to minimize initial resistance Identify project metrics and Key Performance Indicators (KPI's) Understand agile practices and principles of agile development Create a team and agile organizational structure Module 2: Development for enterprise DevOps Module 2 Lessons Structure your Git Repo Manage Git branches and workflows Collaborate with pull requests in Azure Repos Explore Git hooks Plan foster inner source Manage Git repositories Identify technical debt Lab 3: Version controlling with Git in Azure Repos   After completing Module 2, students will be able to: Understand Git repositories Implement mono repo or multiple repos Explain how to structure Git Repos Implement a change log Describe Git branching workflows Implement feature branches Implement GitFlow Fork a repo Leverage pull requests for collaboration and code reviews Give feedback using pull requests Module 3: Implement CI with Azure Pipelines and GitHub Actions Module 3 Lessons Explore Azure Pipelines Manage Azure Pipeline agents and pools Describe pipelines and concurrency Explore Continuous integration Implement a pipeline strategy Integrate with Azure Pipelines Introduction to GitHub Actions Learn continuous integration with GitHub Actions Design a container build strategy Lab 4: Configuring agent pools and understanding pipeline styles   Lab 5: Enabling continuous integration with Azure Pipelines   Lab 6: Integrating external source control with Azure Pipelines   Lab 7: Implementing GitHub Actions by using DevOps Starter   Lab 8: Deploying Docker Containers to Azure App Service web apps   After completing Module 3, students will be able to: Describe Azure Pipelines Explain the role of Azure Pipelines and its components Decide Pipeline automation responsibility Understand Azure Pipeline key terms Choose between Microsoft-hosted and self-hosted agents Install and configure Azure pipelines Agents Configure agent pools Make the agents and pools secure Use and estimate parallel jobs Module 4: Design and implement a release strategy Module 4 Lessons Introduction to continuous delivery Create a release pipeline Explore release strategy recommendations Provision and test environments Manage and modularize tasks and templates Automate inspection of health Lab 9: Creating a release dashboard   Lab 10: Controlling deployments using Release Gates   After completing Module 4, students will be able to: Explain continuous delivery (CD) Implement continuous delivery in your development cycle Understand releases and deployment Identify project opportunities to apply CD Explain things to consider when designing your release strategy Define the components of a release pipeline and use artifact sources Create a release approval plan Implement release gates Differentiate between a release and a deployment Module 5: Implement a secure continuous deployment using Azure Pipelines Module 5 Lessons Introduction to deployment patterns Implement blue-green deployment and feature toggles Implement canary releases and dark launching Implement A/B testing and progressive exposure deployment Integrate with identity management systems Manage application configuration data Lab 11: Configuring pipelines as code with YAML   Lab 12: Setting up and running functional tests   Lab 13: Integrating Azure Key Vault with Azure DevOps   After completing Module 5, students will be able to: Explain the terminology used in Azure DevOps and other Release Management Tooling Describe what a Build and Release task is, what it can do, and some available deployment tasks Implement release jobs Differentiate between multi-agent and multi-configuration release job Provision and configure target environment Deploy to an environment securely using a service connection Configure functional test automation and run availability tests Setup test infrastructure Use and manage task and variable groups Module 6: Manage infrastructure as code using Azure and DSC Module 6 Lessons Explore infrastructure as code and configuration management Create Azure resources using Azure Resource Manager templates Create Azure resources by using Azure CLI Explore Azure Automation with DevOps Implement Desired State Configuration (DSC) Implement Bicep Lab 14: Azure deployments using Azure Resource Manager templates   After completing Module 6, students will be able to: Understand how to deploy your environment Plan your environment configuration Choose between imperative versus declarative configuration Explain idempotent configuration Create Azure resources using ARM templates Understand ARM templates and template components Manage dependencies and secrets in templates Organize and modularize templates Create Azure resources using Azure CLI Module 7: Implement security and validate code bases for compliance Module 7 Lessons Introduction to Secure DevOps Implement open-source software Software Composition Analysis Static analyzers OWASP and Dynamic Analyzers Security Monitoring and Governance Lab 15: Implement security and compliance in Azure Pipelines   Lab 16: Managing technical debt with SonarQube and Azure DevOps   After completing Module 7, students will be able to: Identify SQL injection attack Understand DevSecOps Implement pipeline security Understand threat modeling Implement open-source software Explain corporate concerns for open-source components Describe open-source licenses Understand the license implications and ratings Work with Static and Dynamic Analyzers Configure Microsoft Defender for Cloud Module 8: Design and implement a dependency management strategy Module 8 Lessons Explore package dependencies Understand package management Migrate, consolidate, and secure artifacts Implement a versioning strategy Introduction to GitHub Packages Lab 17: Package management with Azure Artifacts   After completing Module 8, students will be able to: Define dependency management strategy Identify dependencies Describe elements and componentization of a dependency management Scan your codebase for dependencies Implement package management Manage package feed Consume and create packages Publish packages Identify artifact repositories Migrate and integrate artifact repositories Module 9: Implement continuous feedback Module 9 Lessons Implement tools to track usage and flow Develop monitor and status dashboards Share knowledge within teams Design processes to automate application analytics Manage alerts, Blameless retrospectives and a just culture Lab 18: Monitoring application performance with Application Insights   Lab 19: Integration between Azure DevOps and Microsoft Teams   Lab 20: Sharing Team Knowledge using Azure Project Wikis   After completing Module 9, students will be able to: Implement tools to track feedback Plan for continuous monitoring Implement Application Insights Use Kusto Query Language (KQL) Implement routing for mobile applications Configure App Center Diagnostics Configure alerts Create a bug tracker Configure Azure Dashboards Work with View Designer in Azure Monitor [-]