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Nettstudie 12 måneder 5 000 kr
Learn how to improve user and customer experience, as well as the overall success of your service relationships. [+]
Understand the purpose and key concepts of the Service Desk practice, including how it serves as the central point of contact between the service provider and the users, facilitating effective communication. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content mobil-optimised practical exercises     Exam: 20 questions Multiple Choice 30 minutes Closed book Minimum required score to pass: (65%)   [-]
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Nettstudie 12 måneder 5 000 kr
Learn to deliver an agreed quality of service by handling all predefined, user-initiated service requests in an effective and user-friendly manner. [+]
Understand the purpose and key concepts of the Continual Improvement Practice, elucidating its significance in fostering a culture of ongoing improvement and innovation within the organisation. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 12 000 kr
A combined module that covers the key concepts of 5 ITIL Practices: Relationship Management, Supplier Management, Service Level Management, Continual Improvement and Info... [+]
Understand the key concepts of Relationship Management, Supplier Management, Service Level Management, Continual Improvement, and Information Security Management, elucidating their significance in fostering collaboration, ensuring service quality, driving continual improvement, and maintaining information security. This eLearning is: Interactive Self-paced   Device-friendly   12 hours content   Mobile-optimised   Practical exercises   Exam: 60 questions Multiple choise 90 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn how to move new or changed hardware, software, documentation, processes, or any other component to live environments, and how to deploy components to other environm... [+]
Understand the purpose and key concepts of Deployment Management, highlighting its importance in managing the deployment of new or changed services into the live environment. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours of content   Mobile-optimised   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
The purpose of this module is to provide best practice guidance on how to set clear, business-based targets for service utility, warranty and experience. [+]
Understand the purpose and key concepts of Information Security Management, elucidating its significance in safeguarding the confidentiality, integrity, and availability of organisational information assets. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
The purpose of this module is to provide best practice guidance on how to set clear, business-based targets for service utility, warranty and experience. [+]
Understand the purpose and key concepts of the Service Level Management Practice, elucidating its significance in defining, negotiating, and managing service levels to meet customer expectations. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettkurs 12 måneder 11 500 kr
ITIL® er det mest utbredte og anerkjente rammeverket for IT Service Management (ITSM) i verden, og ITIL® 4 Foundation er et introduksjonskurs til rammeverket. [+]
ITIL® 4 Foundation-kurset er en introduksjon til ITIL® 4. Kurset lar kandidater se på IT-tjenestestyring gjennom en ende-til-ende driftsmodell, som inkluderer oppretting, levering og kontinuerlig forbedring av IT-relaterte produkter og tjenester. E-læringskurset inneholder 12 timer med undervisning, og er delt inn i 8 moduler. Les mer om ITIL® 4 på AXELOS sine websider. Inkluderer: Tilgang til ITIL® 4 Foundation e-læring (engelsk) i 12 måneder. ITIL® Foundation online voucher til sertifiseringstest + digital ITIL Foundation bok Du vil motta en e-post med tilgang til e-læringen, sertifiseringsvoucher og digital bok fra Peoplecert. Du avtaler tid for sertifiseringen som beskrevet i e-posten fra Peoplecert. Sertifiseringen består av: 40 spørsmål Multiple Choice 60 minutter + 15 minutter til rådighet dersom du ikke har engelsk som morsmål For å bestå må du ha minimum 26 riktige (65%) Ingen hjelpemidler tillatt ITIL®/PRINCE2®/MSP®/MoP® are registered trademarks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. [-]
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Nettstudie 12 måneder 5 000 kr
Learn to provide accurate and reliable information about the configuration of services and configuration support items when and where it is needed. [+]
Understand the purpose and key concepts of Service Configuration Management, including its role in maintaining accurate and reliable information about configuration items (CIs) within the IT infrastructure. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content Mobile-optimised Practical exercises   Exam: 20 questions Multiple Choice 30 Minutes Closed book Pass Mark: 65% [-]
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1 dag 9 500 kr
19 Sep
14 Nov
AZ-1008: Administer Active Directory Domain Services [+]
AZ-1008: Administer Active Directory Domain Services [-]
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Arne Rettedals Hus 1 dag 3 900 kr
22 Oct
Kurset er for deg som allerede kan bruke Microsoft Word, men som vil jobbe mer hensiktsmessig med tekstbehandling. [+]
Kurset er for deg som allerede kan bruke Microsoft Word, men som vil jobbe mer hensiktsmessig med tekstbehandling. På kurset vil vi vise deg hvordan du kan jobbe smart og effektivt når du lager dokumenter, slik at du sparer tid i din arbeidshverdag og samtidig ender opp med mer elegante og flotte dokumenter og rapporter. Mål for kursetEtter endt kurs skal du kunne bruke verktøyet på en smart og effektiv måte. ForkunnskaperNoe kjennskap til Word. MålgruppeDette kurset er for deg som vet litt om Word og som ønsker å lære effektiv bruk av verktøyet. UndervisningsformKlasseromsundervisning med maks 12 deltakere. Deltakere må ha med egen datamaskin med relevant programvare. Pris Klasseromsundervisning 6 timer: 3900 kroner inkludert lunsj.  Ansatte ved UiS har egne betalingsbetingelser.   Varighet1 dag fra 09:00 til 15:00 Emner Merketeknikker Navigering og snarveier Disposisjonsvisning Tekst eller tegnformatering Avsnittsformatering Side og inndelingsformatering Stiler – bruke, endre og definere Temaer Innholdsfortegnelse Kryssreferanser, noter Bilde SmartArt Forside Diagram – integrasjon med Excel Hurtigdeler Språkverktøy Topp og bunntekster i inndelinger Åpne et eldre dokument i Word Oppdatere/oppgradere et dokument Hva er .docx? Fletting i Word til word, epost, printer Sette utskriftsopsjoner Skrive ut utvalg og inndelinger [-]
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Virtuelt klasserom 4 dager 24 000 kr
MS-500 MICROSOFT 365 SECURITY ADMINISTRATOR [+]
COURSE OVERVIEW This course is comprised of the following Microsoft Official Curriculum modules: MS-500T01 Managing Microsoft 365 Identity and Access, MS-500T02 Implementing Microsoft 365 Threat Protection, MS-500T03 Implementing Microsoft 365 Information Protection and MS-500T04 Administering Microsoft 365 Built-in Compliance.   MS-500T01 Managing Microsoft 365 Identity and Access Help protect against credential compromise with identity and access management. In this course you will learn how to secure user access to your organization’s resources. Specifically, this course covers user password protection, multi-factor authentication, how to enable Azure Identity Protection, how to configure Active Directory federation services, how to setup and use Azure AD Connect, and introduces you to Conditional Access. You will also learn about solutions for managing external access to your Microsoft 365 system.   MS500T02 Implementing Microsoft 365 Threat Protection Threat protection helps stop damaging attacks with integrated and automated security. In this course you will learn about threat protection technologies that help protect your Microsoft 365 environment. Specifically, you will learn about threat vectors and Microsoft’s security solutions for them. You will learn about Secure Score, Exchange Online protection, Azure Advanced Threat Protection, Windows Defender Advanced Threat Protection, and how to use Microsoft 365 Threat Intelligence. It also discusses securing mobile devices and applications. The goal of this course is to help you configure your Microsoft 365 deployment to achieve your desired security posture.   MS500T03 Implementing Microsoft 365 Information Protection Information protection is the concept of locating and classifying data anywhere it lives. In this course you will learn about information protection technologies that help secure your Microsoft 365 environment. Specifically, this course discusses information rights managed content, message encryption, as well as labels, policies and rules that support data loss prevention and information protection. Lastly, the course explains the deployment of Microsoft Cloud App Security.   MS500T04 Administering Microsoft 365 Built-in Compliance Internal policies and external requirements for data retention and investigation may be necessary for your organization. In this course you will learn about archiving and retention in Microsoft 365 as well as data governance and how to conduct content searches and investigations. Specifically, this course covers data retention policies and tags, in-place records management for SharePoint, email retention, and how to conduct content searches that support eDiscovery investigations. The course also helps your organization prepare for Global Data Protection Regulation (GDPR).   Virtual Learning   This interactive training can be taken from any location, your office or home and is delivered by a trainer. This training does not have any delegates in the class with the instructor, since all delegates are virtually connected. Virtual delegates do not travel to this course, Global Knowledge will send you all the information needed before the start of the course and you can test the logins. TARGET AUDIENCE This course is for the Microsoft 365 security administrator role. This role collaborates with the Microsoft 365 Enterprise Administrator, business stakeholders and other workload administrators to plan and implement security strategies and ensures that the solutions comply with the policies and regulations of the organization. COURSE CONTENT Module 1: User and Group Security This module explains how to manage user accounts and groups in Microsoft 365. It introduces you to Privileged Identity Management in Azure AD as well as Identity Protection. The module sets the foundation for the remainder of the course.   Module 2: Identity Synchronization This module explains concepts related to synchronizing identities. Specifically, it focuses on Azure AD Connect and managing directory synchronization to ensure the right people are connecting to your Microsoft 365 system.   Module 3: Federated Identities This module is all about Active Directory Federation Services (AD FS). Specifically, you will learn how to plan and manage AD FS to achieve the level of access you want to provide users from other directories.   Module 4: Access Management This module describes Conditional Access for Microsoft 365 and how it can be used to control access to resources in your organization. The module also explains Role Based Access Control (RBAC) and solutions for external access.   Module 5: Security in Microsoft 365 This module starts by explaining the various cyber-attack threats that exist. It then introduces you to the Microsoft solutions to thwart those threats. The module finishes with an explanation of Microsoft Secure Score and how it can be used to evaluate and report your organizations security posture.   Module 6: Advanced Threat Protection This module explains the various threat protection technologies and services available in Microsoft 365. Specifically, the module covers message protection through Exchange Online Protection, Azure Advanced Threat Protection and Windows Defender Advanced Threat Protection.   Module 7: Threat Intelligence This module explains Microsoft Threat Intelligence which provides you with the tools to evaluate and address cyber threats. You will learn how to use the Security Dashboard in the Microsoft 365 Security and Compliance Center. It also explains and configures Microsoft Advanced Threat Analytics.   Module 8: Mobility This module is all about securing mobile devices and applications. You will learn about Mobile Device Management and how it works with Intune. You will also learn about how Intune and Azure AD can be used to secure mobile applications.   Module 9: Information Protection This module explains information rights management in Exchange and SharePoint. It also describes encryption technologies used to secure messages. The module introduces how to implement Azure Information Protection and Windows Information Protection.   Module 10: Data Loss Prevention This module is all about data loss prevention in Microsoft 365. You will learn about how to create policies, edit rules, and customize user notifications.   Module 11: Cloud Application Security This module is all about cloud app security for Microsoft 365. The module will explain cloud discovery, app connectors, policies, and alerts.     [-]
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Nettkurs 1 time 549 kr
Adobe Bridge er et program som gjør det enkelt å importere og organisere digitale bilder. Programmet er en del av Creative Cloud-pakken som du kan abonnere på, og verktøy... [+]
Utforsk Adobe Bridge til fulle med kurset "Bridge: Komplett" ledet av Espen Faugstad hos Utdannet.no. Adobe Bridge er et kraftig verktøy for å importere, organisere og vise digitale bilder, og er en viktig del av Creative Cloud-pakken. Dette kurset er designet for alle som ønsker å lære Adobe Bridge fra grunnen av, og ingen forkunnskaper er nødvendig. Du vil lære hvordan du effektivt importerer og organiserer bilder, rangerer og presenterer dem. Kurset vil gi deg en dyp forståelse av hvordan forskjellige paneler i Bridge, som Content-panelet, Filter-panelet, Collections-panelet, og Metadata-panelet, fungerer i praksis. Gjennom kurset vil du få praktisk erfaring med å bruke Bridge for å forbedre din arbeidsflyt og bildehåndtering. Ved slutten av kurset vil du ha oppnådd en omfattende forståelse av Adobe Bridge, noe som gjør deg i stand til å bruke programmet effektivt, enten du jobber alene eller sammen med andre Adobe-programmer som Photoshop.   Innhold: Kapittel 1: Introduksjon Kapittel 2: Grunnleggende Kapittel 3: Viderekommen Kapittel 4: Avslutning   Varighet: 1 time   Om Utdannet.no: Utdannet.no tilbyr noen av landets beste digitale nettkurs. Tjenesten fungerer på samme måte som strømmetjenester for musikk eller TV-serier. Våre kunder betaler en fast månedspris og får tilgang til alle kursene som er produsert så langt. Plattformen har hatt en god vekst de siste årene og kan skilte med 30.000 registrerte brukere og 1,5 millioner videoavspillinger. Vårt mål er å gjøre kompetanseutvikling moro, spennende og tilgjengelig for alle – og med oss har vi Innovasjon Norge og Forskningsrådet. [-]
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Bedriftsintern 1 dag 11 000 kr
This course teaches Azure professionals about the core capabilities of Google Cloud in the four technology pillars: networking, compute, storage, and database. [+]
The course is designed for Azure system administrators, solutions architects, and SysOps administrators who are familiar with Azure features and setup and want to gain experience configuring Google Cloud products immediately.  This course uses lectures, demos, and hands-on labs to show you the similarities and differences between the two platforms and teach you about some basic tasks on Google Cloud. Objectives This course teaches participants the following skills: Identify Google Cloud counterparts for Azure IaaS, Azure PaaS, Azure SQL, Azure Blob Storage, Azure Application Insights, and Azure Data Lake Configure accounts, billing, projects, networks, subnets, firewalls, VMs, disks, auto-scaling, load balancing, storage, databases, IAM, and more Manage and monitor applications Explain feature and pricing model differences All courses will be delivered in partnership with ROI Training, Google Cloud Premier Partner, using a Google Authorized Trainer. Course Outline Module 1: Introducing Google Cloud -Explain the advantages of Google Cloud-Define the components of Google’s network infrastructure, including points of presence, data centers, regions, and zones-Understand the difference between Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) Module 2: Getting Started with Google Cloud -Identify the purpose of projects on Google Cloud-Understand how Azure’s resource hierarchy differs from Google Cloud’s-Understand the purpose of and use cases for Identity and Access Management-Understand how Azure AD differs from Google Cloud IAM-List the methods of interacting with Google Cloud-Launch a solution using Cloud Marketplace Module 3: Virtual Machines in the Cloud -Identify the purpose and use cases for Google Compute Engine-Understand the basics of networking in Google Cloud-Understand how Azure VPC differs from Google VPC-Understand the similarities and differences between Azure VM and Google Compute Engine-Understand how typical approaches to load-balancing in Google Cloud differ from those in AzureDeploy applications using Google Compute Engine Module 4: Storage in the Cloud -Understand the purpose of and use cases for: Cloud Storage, Cloud SQL, Cloud Bigtable and Cloud Datastore-Understand how Azure Blob compares to Cloud Storage-Compare Google Cloud’s managed database services with Azure SQL-Learn how to choose among the various storage options on Google Cloud-Load data from Cloud Storage into BigQuery Module 5: Containers in the Cloud -Define the concept of a container and identify uses for containers-Identify the purpose of and use cases for Google Container Engine and Kubernetes-Understand how Azure Kubernetes Service differs from Google Kubernetes Engine-Provision a Kubernetes cluster using Kubernetes Engine-Deploy and manage Docker containers using kubectl Module 6: Applications in the Cloud -Understand the purpose of and use cases for Google App Engine-Contrast the App Engine Standard environment with the App Engine Flexible environment-Understand how App Engine differs from Azure App Service-Understand the purpose of and use cases for Google Cloud Endpoints Module 7: Developing, Deploying and Monitoring in the Cloud -Understand options for software developers to host their source code-Understand the purpose of template-based creation and management of resources-Understand how Cloud Deployment Manager differs from Azure Resource Manager-Understand the purpose of integrated monitoring, alerting, and debugging-Understand how Google Monitoring differs from Azure Application Insights and Azure Log Analytics-Create a Deployment Manager deployment-Update a Deployment Manager deployment-View the load on a VM instance using Google Monitoring Module 8: Big Data and Machine Learning in the Cloud -Understand the purpose of and use cases for the products and services in the Google Cloud big data and machine learning platforms-Understand how Google Cloud BigQuery differs from Azure Data Lake-Understand how Google Cloud Pub/Sub differs from Azure Event Hubs and Service Bus-Understand how Google Cloud’s machine-learning APIs differ from Azure’s-Load data into BigQuery from Cloud Storage-Perform queries using BigQuery to gain insight into data Module 9: Summary and Review -Review the products that make up Google Cloud and remember how to choose among them-Understand next steps for training and certification-Understand, at a high level, the process of migrating from Azure to Google Cloud [-]
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Nettkurs 6 timer 549 kr
I dette kurset lærer du å bruke Adobe Premiere Pro på et profesjonelt nivå – og det kreves ingen forkunnskaper for å ta kurset. I begynnelsen av kurset lærer du å opprett... [+]
Bli en mester i videoredigering med Adobe Premiere Pro gjennom dette dyptgående kurset ledet av Espen Faugstad, en erfaren kursholder hos Utdannet.no. Dette kurset krever ingen forkunnskaper og tar deg med fra grunnleggende til avanserte teknikker i Premiere Pro. Det er ideelt for alle som ønsker å lære profesjonell videoredigering, enten for personlig bruk eller for å utvikle karrieren som klipper. Kurset dekker alt fra opprettelse av prosjekter, organisering av filer, redigering av video og lyd, til bruk av effekter, overganger, og fargekorrigering. Du vil også lære å opprette titler, teksting, og bruke animasjon for å gi dine videoer et profesjonelt uttrykk. Ved kursets slutt vil du ha opparbeidet deg all den kunnskapen som trengs for å jobbe som en profesjonell videoredigerer.   Innhold: Kapittel 1: Introduksjon Kapittel 2: Prosjekter Kapittel 3: Importere filer Kapittel 4: Redigere video Kapittel 5: Teknikker Kapittel 6: Redigere lyd Kapittel 7: Effekter og overganger Kapittel 8: Titler, grafikk og teksting Kapittel 9: Animere Kapittel 10: Fargekorrigere Kapittel 11: Eksportere Kapittel 12: Avslutning   Varighet: 6 timer og 5 minutter   Om Utdannet.no: Utdannet.no tilbyr noen av landets beste digitale nettkurs. Tjenesten fungerer på samme måte som strømmetjenester for musikk eller TV-serier. Våre kunder betaler en fast månedspris og får tilgang til alle kursene som er produsert så langt. Plattformen har hatt en god vekst de siste årene og kan skilte med 30.000 registrerte brukere og 1,5 millioner videoavspillinger. Vårt mål er å gjøre kompetanseutvikling moro, spennende og tilgjengelig for alle – og med oss har vi Innovasjon Norge og Forskningsrådet. [-]
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Oslo 1 dag 9 900 kr
22 Sep
22 Sep
01 Dec
ITIL® 4 Practitioner: Change enablement [+]
ITIL® 4 Practitioner: Change Enablement [-]
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