Oversikt over relevante kurs innen IT-kurs i Luleå kommune

Understand the key concepts of Relationship Management, Supplier Management, Service Level Management, Continual Improvement, and Information Security Management, elucidating their significance in fostering collaboration, ensuring service quality, driving continual improvement, and maintaining information security. This eLearning is: Interactive Self-paced   Device-friendly   12 hours content   Mobile-optimised   Practical exercises   Exam: 60 questions Multiple choise 90 minutes Closed book Minimum required score to pass: 65% [-]

Understand the purpose and key concepts of the Monitor, Support, and Fulfil practices, elucidating their importance in maintaining, supporting, and delivering IT services effectively.InteractiveOur eLearning:Self-pacedDevice-friendly12 hour contentMobile-optimised Exam:60 questionsMultiple Choice90 minutesClosed bookMinimum required score to pass: 65%  [-]

Understand the purpose and key concepts of Release Management, elucidating its significance in planning, scheduling, and controlling the build, test, and deployment of releases to ensure they deliver the expected outcomes. The eLearning course: Interactive Self-paced Device-friendly 2-3 hour content Mobile-optimised Practical exercises   Exam:   20 questions Multiple choise Closed book 30 minutes Minimum required score to pass: 65% [-]

Kurset fokuserer på konvertering av etterspørsel til verdi via IT-relaterte tjenester. Modulen dekker sentrale emner som SLA-design, styring av flere leverandører, kommunikasjon, relasjonsstyring, CX- og UX-design, kartlegging av kunder og mer. E-læringskurset inneholder 18 timer med undervisning, og er delt inn i 8 moduler. Les mer om ITIL® 4 på  AXELOS sine websider. Du vil motta en e-post med tilgang til e-læringen, sertifiseringsvoucher og digital bok fra Peoplecert. Du avtaler tid for sertifiseringen som beskrevet i e-posten fra Peoplecert. [-]

ITIL® 4 Foundation-kurset er en introduksjon til ITIL® 4. Kurset lar kandidater se på IT-tjenestestyring gjennom en ende-til-ende driftsmodell, som inkluderer oppretting, levering og kontinuerlig forbedring av IT-relaterte produkter og tjenester. E-læringskurset inneholder 12 timer med undervisning, og er delt inn i 8 moduler. Les mer om ITIL® 4 på AXELOS sine websider. Inkluderer: Tilgang til ITIL® 4 Foundation e-læring (engelsk) i 12 måneder. ITIL® Foundation online voucher til sertifiseringstest + digital ITIL Foundation bok Du vil motta en e-post med tilgang til e-læringen, sertifiseringsvoucher og digital bok fra Peoplecert. Du avtaler tid for sertifiseringen som beskrevet i e-posten fra Peoplecert. Sertifiseringen består av: 40 spørsmål Multiple Choice 60 minutter + 15 minutter til rådighet dersom du ikke har engelsk som morsmål For å bestå må du ha minimum 26 riktige (65%) Ingen hjelpemidler tillatt ITIL®/PRINCE2®/MSP®/MoP® are registered trademarks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. [-]

Understand the purpose and key concepts of Service Configuration Management, including its role in maintaining accurate and reliable information about configuration items (CIs) within the IT infrastructure. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content Mobile-optimised Practical exercises   Exam: 20 questions Multiple Choice 30 Minutes Closed book Pass Mark: 65% [-]

Understand the purpose and key concepts of the Service Level Management Practice, elucidating its significance in defining, negotiating, and managing service levels to meet customer expectations. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]

Understand the purpose and key concepts of the Plan, Implement, and Control practices, highlighting their importance in establishing, executing, and governing IT service strategies effectively. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content Mobile-optimised Practical exercises   Exam: 60 questions Multiple Choice 90 Minutes Closed book Pass Mark: 65% [-]

SAFe® Scrum Master Certification [-]

Power BI Desktop [-]

Bli kjent med programmeringsverdenen gjennom kurset "Python: Grunnleggende", ledet av Magnus Øye hos Utdannet.no. Dette kurset gir en grundig og tilgjengelig introduksjon til Python, et av de mest populære programmeringsspråkene i verden. Det er ideelt for nybegynnere, og ingen tidligere erfaring med programmering er nødvendig. Du vil starte med grunnleggende konsepter som variabler, datatyper, og strenger, før du går videre til mer avanserte emner som løkker, funksjoner, lister, dictionaries, og tuples. Kurset fokuserer også på praktisk anvendelse, og du vil lære hvordan du kan bruke Python i virkelige scenarioer. Gjennom en serie av praktiske oppgaver, vil du bygge din forståelse og ferdigheter gradvis. Ved kursets slutt vil du ha en solid forståelse av grunnleggende programmeringsprinsipper og være i stand til å utvikle enkle Python-programmer. Dette kurset legger et sterkt grunnlag for videre læring i Python, enten du vil ta mer avanserte kurs eller starte på å bygge dine egne applikasjoner.   Innhold: Kapittel 1: Introduksjon Kapittel 2: Tall Kapittel 3: Variabler og strenger Kapittel 4: Logikk Kapittel 5: Løkker Kapittel 6: Lister Kapittel 7: Dictionaries Kapittel 8: Tuples og sets Kapittel 9-11: Funksjoner Kapittel 12: Feilhåndtering Kapittel 13: Moduler Kapittel 14: Utfordringer Kapittel 15: Avslutning   Varighet: 8 timer og 12 minutter   Om Utdannet.no: Utdannet.no tilbyr noen av landets beste digitale nettkurs. Tjenesten fungerer på samme måte som strømmetjenester for musikk eller TV-serier. Våre kunder betaler en fast månedspris og får tilgang til alle kursene som er produsert så langt. Plattformen har hatt en god vekst de siste årene og kan skilte med 30.000 registrerte brukere og 1,5 millioner videoavspillinger. Vårt mål er å gjøre kompetanseutvikling moro, spennende og tilgjengelig for alle – og med oss har vi Innovasjon Norge og Forskningsrådet. [-]

Bli en mester i Cascading Style Sheets (CSS) med dette omfattende kurset fra Espen Faugstad hos Utdannet.no. Kurset "CSS: Komplett" tar deg fra grunnleggende til avanserte konsepter i CSS, som er avgjørende for moderne webutvikling. Uansett om du er nybegynner eller har litt forhåndskunnskap, vil kurset gi deg ferdighetene til å tilpasse eksisterende CSS-kode eller skrive din egen fra bunnen av. Utforsk hvordan du kan bruke typografi, farger, og former for å skape engasjerende og estetisk tiltalende brukeropplevelser. Lær om bruk av selektorer, boksmodellen, tekststilsetting, og skap moderne weboppsett med Flexbox og Grid. Kurset vil også guide deg gjennom å lage din egen portfolio-nettside, en praktisk anvendelse av dine nyinnlærte CSS-ferdigheter. Ved kursets slutt vil du ha en grundig forståelse av CSS og evnen til å anvende det effektivt i dine webprosjekter. Dette er Skandinavias mest omfattende kurs i CSS, og gir deg kompetansen til å skape attraktive muligheter i webutviklingsverdenen.   Innhold: Kapittel 1: Introduksjon Kapittel 2: Kjernekompetanse Kapittel 3: Boksmodellen Kapittel 4: Tekst Kapittel 5: Utseende Kapittel 6: Float Kapittel 7: Positioning Kapittel 8: Flexbox Kapittel 9: Grid Kapittel 10: Responsiv design Kapittel 11: Resterende Kapittel 12: Avslutning   Varighet: 9 timer og 52 minutter   Om Utdannet.no: Utdannet.no tilbyr noen av landets beste digitale nettkurs. Tjenesten fungerer på samme måte som strømmetjenester for musikk eller TV-serier. Våre kunder betaler en fast månedspris og får tilgang til alle kursene som er produsert så langt. Plattformen har hatt en god vekst de siste årene og kan skilte med 30.000 registrerte brukere og 1,5 millioner videoavspillinger. Vårt mål er å gjøre kompetanseutvikling moro, spennende og tilgjengelig for alle – og med oss har vi Innovasjon Norge og Forskningsrådet. [-]

 In Microsoft 365 security management, you will examine all the common types of threat vectors and data breaches facing organizations today, and you will learn how Microsoft 365’s security solutions address these security threats. Global Knowledge will introduce you to the Microsoft Secure Score, as well as to Azure Active Directory Identity Protection. You will then learn how to manage the Microsoft 365 security services, including Exchange Online Protection, Advanced Threat Protection, Safe Attachments, and Safe Links. Finally, you will be introduced to the various reports that monitor your security health. You will then transition from security services to threat intelligence; specifically, using the Security Dashboard and Advanced Threat Analytics to stay ahead of potential security breaches. TARGET AUDIENCE This course is designed for persons who are aspiring to the Microsoft 365 Enterprise Admin role and have completed one of the Microsoft 365 work load administrator certification paths. COURSE OBJECTIVES By actively participating in this course, you will learn about the following: Microsoft 365 Security Metrics Microsoft 365 Security Services Microsoft 365 Threat Intelligence Data Governance in Microsoft 365 Archiving and Retention in Office 365 Data Governance in Microsoft 365 Intelligence Search and Investigations Device Management Windows 10 Deployment Strategies Mobile Device Management COURSE CONTENT Module 1: Introduction to Microsoft 365 Security Metrics Threat Vectors and Data Breaches Security Solutions in Microsoft 365 Introduction to the Secure Score Introduction to Azure Active Directory Identity Protection Module 2: Managing Your Microsoft 365 Security Services Introduction to Exchange Online Protection Introduction to Advanced Threat Protection Managing Safe Attachments Managing Safe Links Monitoring and Reports Module 3: Lab 1 - Manage Microsoft 365 Security Services Exercise 1 - Set up a Microsoft 365 Trial Tenant Exercise 2 - Implement an ATP Safe Links policy and Safe Attachment policy Module 4: Microsoft 365 Threat Intelligence Overview of Microsoft 365 Threat Intelligence Using the Security Dashboard Configuring Advanced Threat Analytics Implementing Your Cloud Application Security Module 5: Lab 2 - Implement Alert Notifications Using the Security Dashboard Exercise 1 - Prepare for implementing Alert Policies Exercise 2 - Implement Security Alert Notifications Exercise 3 - Implement Group Alerts Exercise 4 - Implement eDiscovery Alerts Module 6: Introduction to Data Governance in Microsoft 365 Introduction to Archiving in Microsoft 365 Introduction to Retention in Microsoft 365 Introduction to Information Rights Management Introduction to Secure Multipurpose Internet Mail Extension Introduction to Office 365 Message Encryption Introduction to Data Loss Prevention Module 7: Archiving and Retention in Office 365 In-Place Records Management in SharePoint Archiving and Retention in Exchange Retention Policies in the SCC Module 8: Lab 3 - Implement Archiving and Retention Exercise 1 - Initialize Compliance in Your Organization Exercise 2 - Configure Retention Tags and Policies Exercise 3 - Implement Retention Policies Module 9: Implementing Data Governance in Microsoft 365 Intelligence Planning Your Security and Complaince Needs Building Ethical Walls in Exchange Online Creating a Simple DLP Policy from a Built-in Template Creating a Custom DLP Policy Creating a DLP Policy to Protect Documents Working with Policy Tips Module 10: Lab 4 - Implement DLP Policies Exercise 1 - Manage DLP Policies Exercise 2 - Test MRM and DLP Policies Module 11: Managing Data Governance in Microsoft 365 Managing Retention in Email Troubleshooting Data Governance Implementing Azure Information Protection Implementing Advanced Features of AIP Implementing Windows Information Protection Module 12: Lab 5 - Implement AIP and WIP Exercise 1 - Implement Azure Information Protection Exercise 2 - Implement Windows Information Protection Module 13: Managing Search and Investigations Searching for Content in the Security and Compliance Center Auditing Log Investigations Managing Advanced eDiscovery Module 14: Lab 6 - Manage Search and Investigations Exercise 1 - Investigate Your Microsoft 365 Data Exercise 2 - Configure and Deploy a Data Subject Request Module 15: Planning for Device Management Introduction to Co-management Preparing Your Windows 10 Devices for Co-management Transitioning from Configuration Manager to Intune Introduction to Microsoft Store for Business Planning for Mobile Application Management Module 16: Lab 7 - Implement the Microsoft Store for Business Exercise 1 - Configure the Microsoft Store for Business Exercise 2 - Manage the Microsoft Store for Business Module 17: Planning Your Windows 10 Deployment Strategy Windows 10 Deployment Scenarios Implementing Windows Autopilot Planning Your Windows 10 Subscription Activation Strategy Resolving Windows 10 Upgrade Errors Introduction to Windows Analytics Module 18: Implementing Mobile Device Management Planning Mobile Device Management Deploying Mobile Device Management Enrolling Devices to MDM Managing Device Compliance Module 19: Lab 8 - Manage Devices with Intune Exercise 1 - Enable Device Management Exercise 2 - Configure Azure AD for Intune Exercise 3 - Create Intune Policies Exercise 4 - Enroll a Windows 10 Device Exercise 5 - Manage and Monitor a Device in Intune TEST CERTIFICATION This course helps you to prepare for exam MS101. 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Excel Videregående [-]

COURSE OVERVIEW If you are new to Citrix or if you are planning a move to Citrix Cloud, this course is a necessary step in enabling you with the right training and skills to manage and deploy Citrix Workspace successfully. This foundational administration course covers the aspects of installing, configuring and managing a Citrix Virtual Apps and Desktops 7 environment, how to manage an on-premises Citrix solution and migrate from an on-premises solution to cloud using the Citrix Cloud management plane. This five-day course will teach you how to deploy, install, configure, setup profile management, configure policies, printing and basic security features for on-premises Virtual Apps and Desktop solution building, and then migrating to Citrix Cloud. This course includes the exam voucher. TARGET AUDIENCE Experienced IT Professionals who want to be familiar with Citrix Virtual Apps and Desktops 7 in an on-premises environment and Citrix Cloud. Potential students include administrators or engineers responsible for the end user workspace and overall health and performance of the solution. COURSE OBJECTIVES After completing this course you should be able to: Install, configure, and manage a Citrix Virtual Apps and Desktops 7 site and Cloud connectors Identify the considerations between Citrix Virtual Apps and Desktops on-premises and the Citrix Virtual Apps and Desktops Service Deliver app and desktop resources COURSE CONTENT Architecture Overview Introduction to Citrix Virtual Apps and Desktops Architecture Overview Features Hosting Platform Considerations Citrix Virtual Apps and Desktops Service Connection Flow Process Introduction Deploy the Site Pre-Deployment Considerations Citrix Licensing Setup Delivery Controller Setup Site Setup And Management Redundancy Considerations The Apps and Desktops Images Consider Master Image Creation Methods Master Image Requirements Provision and Deliver App and Desktop Resources Machine Catalogs and Delivery Groups Provisioning Methods and Considerations Machine Creation Services (MCS) Deep Dive MCS Environment Considerations Resource Locations Provide Access to App and Desktop Resources  Consider Workspace Experience versus StoreFront  Workspace Experience User Authentication  Workspace App  Communication Flow Manage the User Experience Methods to Manage the User Experience Common User Experience Settings Published App and Desktop Presentation and Management  Published App Properties Server OS Published App Optimizations Published App Presentation Application Groups Apps and Desktops Presentation Manage Printing for User Sessions Map Printers to the User Session Printer Drivers Print Environment Considerations Citrix Profile Management Introduction and Considerations Configure Citrix Profile Management Manage the Site Delegated Administration Use PowerShell with Citrix Virtual Apps and Desktops Power Management Considerations Citrix Virtual Apps and Desktops Basic Security Considerations Citrix Admin Security Considerations XML Service Security Considerations Secure HDX External Traffic Monitor the Site Citrix Director Introduction Monitor and Interact with User Sessions Published Apps Analysis Monitor the Machines Running the VDA Site Specific Common Monitoring Alerts and Notifications Optimize Citrix Director Monitoring with Citrix ADM Introduction to Supporting and Troubleshooting Citrix Virtual Apps and Desktops Introduction to Supporting a Citrix Virtual Apps and Desktops Site Tools Proactive Administration Common Tasks Migrate To Citrix Cloud Migration Considerations Citrix Cloud Connector Deployment Citrix Virtual Apps and Desktops with an On-Premises Resource Location The Migration Process Citrix Analytics Citrix Analytics Introduction Prepare to Use Citrix Analytics Types of Analytics TEST CERTIFICATION Recommended as preparation for the following exams: CCA-V Certification exam. [-]