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Mer enn 100 treff ( i Midsund ) i IT-kurs
 

Nettstudie 12 måneder 5 000 kr
Learn how to improve user and customer experience, as well as the overall success of your service relationships. [+]
Understand the purpose and key concepts of the Service Desk practice, including how it serves as the central point of contact between the service provider and the users, facilitating effective communication. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content mobil-optimised practical exercises     Exam: 20 questions Multiple Choice 30 minutes Closed book Minimum required score to pass: (65%)   [-]
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Nettstudie 12 måneder 5 000 kr
Learn to maximise the number of successful service and product changes by ensuring that risks have been accurately assessed, authorising changes, and managing change sche... [+]
Understand the purpose and key concepts of Change Enablement, highlighting its importance in managing changes effectively to minimise risk and ensure business continuity.   This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours of content   Mobile-optimised   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 12 000 kr
A combined module that covers the key concepts of 5 ITIL Practices: Incident Management, Service Desk, Service Request Management, Monitoring and Event Management and Pro... [+]
Understand the purpose and key concepts of the Monitor, Support, and Fulfil practices, elucidating their importance in maintaining, supporting, and delivering IT services effectively.InteractiveOur eLearning:Self-pacedDevice-friendly12 hour contentMobile-optimised Exam:60 questionsMultiple Choice90 minutesClosed bookMinimum required score to pass: 65%  [-]
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Nettstudie 12 måneder 5 000 kr
Receive practical guidance on the processes and activities of Problem Management, including their roles in the service value chain. [+]
Understand the purpose and key concepts of Problem Management, including its role in identifying and managing the root causes of incidents to prevent recurrence.   This eLearning is: Interactive   Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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1 dag 9 500 kr
19 Sep
14 Nov
AZ-1008: Administer Active Directory Domain Services [+]
AZ-1008: Administer Active Directory Domain Services [-]
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Nettstudie 12 måneder 5 000 kr
Learn to deliver an agreed quality of service by handling all predefined, user-initiated service requests in an effective and user-friendly manner. [+]
Understand the purpose and key concepts of the Continual Improvement Practice, elucidating its significance in fostering a culture of ongoing improvement and innovation within the organisation. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
The purpose of this module is to provide best practice guidance on how to set clear, business-based targets for service utility, warranty and experience. [+]
Understand the purpose and key concepts of the Service Level Management Practice, elucidating its significance in defining, negotiating, and managing service levels to meet customer expectations. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 12 000 kr
A combined module that covers the key concepts of 5 ITIL Practices: Relationship Management, Supplier Management, Service Level Management, Continual Improvement and Info... [+]
Understand the key concepts of Relationship Management, Supplier Management, Service Level Management, Continual Improvement, and Information Security Management, elucidating their significance in fostering collaboration, ensuring service quality, driving continual improvement, and maintaining information security. This eLearning is: Interactive Self-paced   Device-friendly   12 hours content   Mobile-optimised   Practical exercises   Exam: 60 questions Multiple choise 90 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn to provide accurate and reliable information about the configuration of services and configuration support items when and where it is needed. [+]
Understand the purpose and key concepts of Service Configuration Management, including its role in maintaining accurate and reliable information about configuration items (CIs) within the IT infrastructure. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content Mobile-optimised Practical exercises   Exam: 20 questions Multiple Choice 30 Minutes Closed book Pass Mark: 65% [-]
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Nettstudie 12 måneder 5 000 kr
The purpose of this module is to provide best practice guidance on how to set clear, business-based targets for service utility, warranty and experience. [+]
Understand the purpose and key concepts of Information Security Management, elucidating its significance in safeguarding the confidentiality, integrity, and availability of organisational information assets. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn how to move new or changed hardware, software, documentation, processes, or any other component to live environments, and how to deploy components to other environm... [+]
Understand the purpose and key concepts of Deployment Management, highlighting its importance in managing the deployment of new or changed services into the live environment. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours of content   Mobile-optimised   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Virtuelt klasserom 2 dager 15 000 kr
This course will provide foundational level knowledge of cloud services and how those services are provided with Microsoft Azure. The course can be taken as an optional f... [+]
The course will cover general cloud computing concepts as well as general cloud computing models and services such as Public, Private and Hybrid cloud and Infrastructure-as-a-Service (IaaS), Platform-as-a-Service(PaaS) and Software-as-a-Service (SaaS). It will also cover some core Azure services and solutions, as well as key Azure pillar services concerning security, privacy, compliance and trust. It will finally cover pricing and support services available.   Agenda Module 1: Cloud Concepts -Learning Objectives-Why Cloud Services?-Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS) and Software-as-a-Service (SaaS)-Public, Private, and Hybrid cloud models Module 2: Core Azure Services -Core Azure architectural components-Core Azure Services and Products-Azure Solutions-Azure management tools Module 3: Security, Privacy, Compliance and Trust -Securing network connectivity in Azure-Core Azure Identity services-Security tools and features-Azure governance methodologies-Monitoring and Reporting in Azure-Privacy, Compliance and Data Protection standards in Azure Module 4: Azure Pricing and Support -Azure subscriptions-Planning and managing costs-Support options available with Azure-Service lifecycle in Azure [-]
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Oslo 3 dager 21 000 kr
03 Nov
03 Nov
ITIL® Specialist - High Velocity IT [+]
ITIL® Specialist - High Velocity IT [-]
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Oslo Bergen 3 dager 20 000 kr
25 Aug
25 Aug
06 Oct
https://www.glasspaper.no/kurs/pl-300-microsoft-power-bi-data-analyst/ [+]
PL-300: Microsoft Power BI Data Analyst [-]
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Nettstudie 2 semester 4 980 kr
På forespørsel
Installasjon, konfigurering og bruk av epost-tjener og Outlook klient. Bruk av PowerShell for å drifte Exchange server. Installasjon, konfigurering og bruk av SQL-tjener.... [+]
Studieår: 2013-2014   Gjennomføring: Høst og vår Antall studiepoeng: 5.0 Forutsetninger: Kunnskaper om Windows server eller gode generelle nettverkskunnskaper eller tilsvarende. Innleveringer: 8 av 12 øvinger må være godkjent. Personlig veileder: ja Vurderingsform: 3 timers individuell skriftlig eksamen Ansvarlig: Jostein Lund Eksamensdato: 02.12.13 / 05.05.14         Læremål: KUNNSKAPER:Kandidaten:- har innsikt i drift av epost- og database-servere- kjenner til løsninger for å eksportere og importere data for epost- og database-servere FERDIGHETER:Kandidaten kan:- installere, konfigurere, drifte og sikre en Exchange epost-server- sette opp og distribuere Outlook til klienter- bruke PowerShell til å automatisere driftsoppgaver i Exchange- installere, konfigurere og drifte en SQL server GENERELL KOMPETANSE:Kandidaten har:- perspektiv og kompetanse i å velge riktige og tilpassete driftsløsninger- kompetanse i å formidle driftsterminologi, både muntlig og skriftlig Innhold:Installasjon, konfigurering og bruk av epost-tjener og Outlook klient. Bruk av PowerShell for å drifte Exchange server. Installasjon, konfigurering og bruk av SQL-tjener. Utveksling av data mellom løst sammenkoblede systemer. Finne, dele og publisere informasjon. Følgende programvare vil bli gjennomgått som supplement for å belyse den teoretiske gjennomgangen: Microsoft Exchange Server, Microsoft SharePoint Portal Server, Microsoft SQL Server. Nødvendig programvare kan fritt lastes ned.Les mer om faget her Påmeldingsfrist: 25.08.13 / 25.01.14         Velg semester:  Høst 2013    Vår 2014     Fag Drift av MS Exchange og MS SQL Server 4980,-         Semesteravgift og eksamenskostnader kommer i tillegg.   [-]
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