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Nettstudie 12 måneder 5 000 kr
The purpose of this module is to provide best practice guidance on how to set clear, business-based targets for service utility, warranty and experience. [+]
Understand the purpose and key concepts of the Service Level Management Practice, elucidating its significance in defining, negotiating, and managing service levels to meet customer expectations. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn how to plan and manage the full lifecycle of all IT assets to help your organisation maximise value, control costs, and manage risks related to the purchase, use, a... [+]
Understand the purpose and key concepts of IT Asset Management, elucidating its significance in managing and optimising the lifecycle of IT assets to maximise value, control costs, and manage risks. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 12 000 kr
A combined module that covers the key concepts of 5 ITIL Practices: Relationship Management, Supplier Management, Service Level Management, Continual Improvement and Info... [+]
Understand the key concepts of Relationship Management, Supplier Management, Service Level Management, Continual Improvement, and Information Security Management, elucidating their significance in fostering collaboration, ensuring service quality, driving continual improvement, and maintaining information security. This eLearning is: Interactive Self-paced   Device-friendly   12 hours content   Mobile-optimised   Practical exercises   Exam: 60 questions Multiple choise 90 minutes Closed book Minimum required score to pass: 65% [-]
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Nettkurs 40 minutter 7 000 kr
MoP®, er et rammeverk og en veiledning for styring av prosjekter og programmer i en portefølje. Sertifiseringen MoP Foundation gir deg en innføring i porteføljestyring me... [+]
Du vil få tilsendt en «Core guidance» bok og sertifiserings-voucher i en e-post fra Peoplecert. Denne vil være gyldig i ett år. Tid for sertifiseringstest avtales som beskrevet i e-post med voucher. Eksamen overvåkes av en web-basert eksamensvakt.   Eksamen er på engelsk. Eksamensformen er multiple choice 50 spørsmål skal besvares, og du består ved 50% korrekte svar (dvs 25 av 50 spørsmål). Deltakerne har 40 minutter til rådighet på eksamen.  Ingen hjelpemidler er tillatt.     [-]
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Nettstudie 12 måneder 5 000 kr
Learn to provide accurate and reliable information about the configuration of services and configuration support items when and where it is needed. [+]
Understand the purpose and key concepts of Service Configuration Management, including its role in maintaining accurate and reliable information about configuration items (CIs) within the IT infrastructure. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content Mobile-optimised Practical exercises   Exam: 20 questions Multiple Choice 30 Minutes Closed book Pass Mark: 65% [-]
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Nettkurs 12 måneder 11 500 kr
ITIL® er det mest utbredte og anerkjente rammeverket for IT Service Management (ITSM) i verden, og ITIL® 4 Foundation er et introduksjonskurs til rammeverket. [+]
ITIL® 4 Foundation-kurset er en introduksjon til ITIL® 4. Kurset lar kandidater se på IT-tjenestestyring gjennom en ende-til-ende driftsmodell, som inkluderer oppretting, levering og kontinuerlig forbedring av IT-relaterte produkter og tjenester. E-læringskurset inneholder 12 timer med undervisning, og er delt inn i 8 moduler. Les mer om ITIL® 4 på AXELOS sine websider. Inkluderer: Tilgang til ITIL® 4 Foundation e-læring (engelsk) i 12 måneder. ITIL® Foundation online voucher til sertifiseringstest + digital ITIL Foundation bok Du vil motta en e-post med tilgang til e-læringen, sertifiseringsvoucher og digital bok fra Peoplecert. Du avtaler tid for sertifiseringen som beskrevet i e-posten fra Peoplecert. Sertifiseringen består av: 40 spørsmål Multiple Choice 60 minutter + 15 minutter til rådighet dersom du ikke har engelsk som morsmål For å bestå må du ha minimum 26 riktige (65%) Ingen hjelpemidler tillatt ITIL®/PRINCE2®/MSP®/MoP® are registered trademarks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. [-]
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Nettstudie 12 måneder 5 000 kr
Receive practical guidance on the processes and activities of Problem Management, including their roles in the service value chain. [+]
Understand the purpose and key concepts of Problem Management, including its role in identifying and managing the root causes of incidents to prevent recurrence.   This eLearning is: Interactive   Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn best practices for making new and changed services available for use, in line with your organisation's policies and any agreements between the organisation and its ... [+]
Understand the purpose and key concepts of Release Management, elucidating its significance in planning, scheduling, and controlling the build, test, and deployment of releases to ensure they deliver the expected outcomes. The eLearning course: Interactive Self-paced Device-friendly 2-3 hour content Mobile-optimised Practical exercises   Exam:   20 questions Multiple choise Closed book 30 minutes Minimum required score to pass: 65% [-]
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Majorstuen 2 dager 7 900 kr
19 May
På dette kurset får du en god oversikt over mulighetene i Excel. Du får nyttige tips som forenkler arbeidshverdagen din, og lærer de viktigste funksjonene for å komme i g... [+]
Bruker du mye tid i Excel på å få gjort enkle arbeidsoppgaver? Kommer det til stadighet prosent og dato i celler hvor du vil ha vanlige tall? Blir en formel ødelagt når du flytter den? Er det vanskelig å lage det diagrammet du ønsker? Blir ikke utskriftene dine slik du ønsker? Dette er vanlige problemstillinger mange sliter med og som blir borte etter endt kurs! På kun 2 dager vil du mestre de vanligste formler og funksjoner du trenger i din arbeidsdag. Du lærer gode rutiner og hurtigtastene du trenger for å kunne arbeide raskt og effektivt. Du vil kunne bygge alt fra enkle til mer avanserte modeller og vil føle deg trygg på at modellen din virker og gir rett resultat. Du vil også få en rekke tips og triks du kan bruke i din arbeidsdag.  Alt du lærer får du repetert gjennom aktiv oppgaveløsning slik at du husker det du har lært når du kommer tilbake på jobb. Kursdokumentasjon, lunsj og pausemat er selvsagt inkludert!   Kursholderne har mer enn 20 års Excel erfaring som de gjerne deler med deg!   Kurset passer for deg med liten erfaring og som ønsker å lære Excel fra grunnen av. Kurset passer også for deg som er selvlært og som ønsker å jobbe mer effektivt. Meld deg på Excel-kurs allerede i dag og sikre deg plass!   Krav til forkunnskaper Grunnleggende kunnskaper i Windows.   Kursinnhold Redigering Merking Sletting Angre muligheter Flytting og kopiering Innsetting og sletting Formler Bruk av formler Autofyll Cellereferanser Formatering Hva er formatering? Kolonnebredde og radhøyde Tallformatering Skriftformatering Justering av celleinnhold Kantlinjer og fyllfarger Betinget formatering Funksjoner Bruk av funksjoner Summering Minst, størst, antall og gjennomsnitt Hvis-funksjonen Betinget summering Diagram Utforming av diagram Diagramtyper Flere regneark Arbeid med regneark Innsetting og sletting av regneark Flytting og kopiering av regneark Referering til andre regneark Enkle formler på tvers av ark Vindus håndtering Lister og tabeller Sortering Tabeller Filtrering Deling og frysing av vindu   [-]
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Virtuelt eller personlig Bærum Hele landet 2 dager 9 900 kr
19 May
11 Jun
Når formgivningen krever litt mer. Kurset henvender seg til industrielle designere og andre som arbeider med produktdesign eller annen kompleks formgivning. [+]
Fleksible kurs for fremtidenNy kunnskap skal gi umiddelbar effekt, og samtidig være holdbar og bærekraftig på lang sikt. NTI AS har 30 års erfaring innen kurs og kompetanseheving, og utdanner årlig rundt 10.000 personer i Nord Europa innen CAD, BIM, industri, design og konstruksjon. Fusion 360 Her er et utvalg av temaene du vil lære på kurset: Fusion 360 Dashboard - Data og prosjekthåndtering Formgivning - konseptuelt design og parametrisk Samlinger og 2D-tegninger, inkludert stykklister  Dataimport - håndtering av data fra andre CAD-plattformer Kurset for deg som er industriell designer, arbeider med produktdesign eller annen kompleks forgivning. Kurset har fokus på oppbygning av modeller med kompliserte overflater. Du vil få kunnskap til å skape og korrigere avanserte og komplekse 3D-modeller, og samtidig lage avanserte 3D-modeller på bakgrunn av konseptuelle skisser, vedlikeholde og dokumentere dem i forskjellige varianter.    Dette er et populært kurs, meld deg på nå! Tilpassete kurs for bedrifterVi vil at kundene våre skal være best på det de gjør - hele tiden.  Derfor tenker vi langsiktig om kompetanseutvikling og ser regelmessig kunnskapsløft som en naturlig del av en virksomhet. Vårt kurskonsept bygger på et moderne sett av ulike læringsmiljøer, som gjør det enkelt å finne riktig løsning uansett behov. Ta kontakt med oss på telefon 483 12 300, epost: salg@nticad.no eller les mer på www.nticad.no [-]
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Oslo 3 dager 20 900 kr
17 Sep
17 Sep
17 Dec
Introduction to C# and .NET [+]
Introduction to C# and .NET [-]
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1 dag 8 000 kr
This one-day course will provide foundational level knowledge on Azure concepts; core Azure services; core solutions and management tools; general security and network se... [+]
COURSE OVERVIEW This course does not provide an Azure pass or time in the classroom for students to do any hands-on activities. TARGET AUDIENCE  This course is suitable for program managers and technical sales, with a general IT background. These students want to learn about our offerings, see how components are implemented, and ask questions about products and features. COURSE OBJECTIVES   Discuss the basics of cloud computing and Azure, and how to get started with Azure's subscriptions and accounts. Describe the advantages of using cloud computing services, learning to differentiate between the categories and types of cloud computing, and how to examine the various concepts, resources, and terminology that are necessary to work with Azure architecture. Outline the core services available with Microsoft Azure. Discuss the core solutions that encompass a wide array of tools and services from Microsoft Azure. Describe the general security and network security features, and how you can use the various Azure services to help ensure that your cloud resources are safe, secure, and trusted. Discuss the identity, governance, privacy, and compliance features, and how Azure can help you secure access to cloud resources, what it means to build a cloud governance strategy, and how Azure adheres to common regulatory and compliance standards. Discuss the factors that influence cost, tools you can use to help estimate and manage your cloud spend, and how Azure's service-level agreements (SLAs) can impact your application design decisions. COURSE CONTENT Module 1: Cloud Concepts In this module, you'll take an entry level end-to-end look at Azure and its capabilities, which will provide you with a solid foundation for completing the available modules for Azure Fundamentals. Introduction to Azure fundamentals Fundamental Azure concepts After completing this module, students will be able to: Understand the benefits of cloud computing in Azure and how it can save you time and money. Explain concepts such as high availability, scalability, elasticity, agility, and disaster recovery. Module 2: Core Azure Services In this module, you learn about core Azure services like Azure database, Azure compute, Azure storage, and Azure Networking. Core Azure architectural components Core Azure workload products Azure networking services Azure storage services Azure database services After completing this module, students will be able to: Describe core Azure architecture components such as subscriptions, management groups, and resources. Summarize geographic distribution concepts such as Azure regions, region pairs, and availability zones. Understand the services available in Azure including compute, network, storage, and databases. Identify virtualization services such as Azure VMs, Azure Container Instances, and Azure Kubernetes. Compare Azure's database services such as Azure Cosmos DB, Azure SQL, and Azure Database for MySQL. Examine Azure networking resources such as Virtual Networks, VPN Gateways, and Azure ExpressRoute. Summarize Azure storage services such Azure Blob Storage, Azure Disk Storage, and Azure File Storage. Module 3: Core Solutions In this module, you'll learn about AI machine learning, Azure DevOps, monitoring fundamentals, management fundamentals, serverless computing fundamentals. and IoT fundamentals. Choose the best Azure IoT service Choose the best AI service Choose the best Azure serverless technology Choose the best tools with DevOps and GitHub Choose the best management tools Choose the best Azure monitoring service After completing this module, students will be able to: Choose the correct Azure AI service to address different kinds of business challenges. Choose the best software development process tools and services for a given business scenario. Choose the correct cloud monitoring service to address different kinds of business challenges. Choose the correct Azure management tool to address different kinds of technical needs. Choose the right serverless computing technology for your business scenario. Choose the best Azure IoT service for a given business scenario. Module 4: General security and networking features In this module, you will learn how to protect yourself against security threats, and secure your networks with Azure. Security Tools and Features Secure Network Connectivity After completing this module, students will be able to: Strengthen your security posture and protect against threats by using Microsoft Defender for Cloud. Collect and act on security data from many different sources by using Microsoft Sentinel. Manage dedicated physical servers to host your Azure VMs for Windows and Linux. Identify the layers that make up a defense in depth strategy. Explain how Azure Firewall enables you to control what traffic is allowed on the network. Configure network security groups to filter network traffic to and from Azure resources. Explain how Azure DDoS Protection helps protect your Azure resources from DDoS attacks. Module 5: Identity, Governance, Privacy, and Compliance In this module, you will learn about Azure identity services, how to build a cloud governance strategy, and privacy, compliance and data protection standards on Azure. Core Azure identity services Azure Governance Methodologies Privacy, Compliance, and Data Protection standards After completing this module, students will be able to: Explain the difference between authentication and authorization. Describe how Azure Active Directory provides identity and access management. Explain the role single sign-on (SSO), multifactor authentication, and Conditional Access play. Make organizational decisions about your cloud environment by using the CAF for Azure. Define who can access cloud resources by using Azure role-based access control. Apply a resource lock to prevent accidental deletion of your Azure resources. Apply tags to your Azure resources to help describe their purpose. Control and audit how your resources are created by using Azure Policy. Enable governance at scale across multiple Azure subscriptions by using Azure Blueprints. Explain the types of compliance offerings that are available on Azure. Gain insight into regulatory standards and compliance on Azure. Explain Azure capabilities that are specific to government agencies. Module 6: Azure Pricing and Lifecycle In this module, you will learn how to plan and manage Azure costs, and how to choose the right Azure services though SLAs and service lifecycle. Planning and Cost Management Azure Service Level Agreements (SLAs) and Lifecycle After completing this module, students will be able to: Use the Total Cost of Ownership Calculator. Describe the different ways you can purchase Azure products and services. Use the Pricing calculator to estimate the monthly cost of running your cloud workloads. Define the major factors that affect total cost and apply recommended practices to minimize cost. Describe what a service-level agreement (SLA) is and why SLAs are important. Identify factors, such as the service tier you choose, that can affect an SLA. Combine SLAs to compute a composite SLA. Describe the service lifecycle in Azure. TEST CERTIFICATION This course helps to prepare for exam AZ-900. FOLLOW ON COURSES M-AZ104, Microsoft Azure Administrator M-AZ204, Developing Solutions for Microsoft Azure M-AZ303, Microsoft Azure Architect Technologies M-DP200, Implementing an Azure Data Solution (DP-200) [-]
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Oslo 3 dager 21 000 kr
08 Sep
08 Sep
15 Dec
ITIL® Strategist - Direct, Plan and Improve [+]
ITIL® Strategist - Direct, Plan and Improve [-]
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Virtuelt klasserom 5 timer 33 000 kr
IMPLEMENTING AND CONFIGURING CISCO IDENTITY SERVICES ENGINE BOOTCAMP [+]
COURSE OVERVIEW The Implementing and Configuring Cisco Identity Services Engine course shows you how to deploy and use Cisco Identity Services Engine (ISE) v2.4, an identity and access control policy platform that simplifies the delivery of consistent, highly secure access control across wired, wireless and VPN connections. This hands-on course provides you with the knowledge and skills required to implement and use Cisco ISE, including policy enforcement, profiling services, web authentication and guest access services, BYOD, endpoint compliance services, and TACACS+ device administration. Through expert instruction and hands-on practice, you will learn how to use Cisco ISE to gain visibility into what is happening in your network, streamline security policy management and contribute to operational efficiency.   Delegates will be expected to work in groups and share lab equipment, If you are attending virtually you may also be required to work in virtual breakout rooms. Extended hours may also be required to cover all of the content included in this class.   TARGET AUDIENCE Individuals involved in the deployment and maintenance of the Cisco ISE platform. COURSE OBJECTIVES After completing this course you should be able to: Describe Cisco ISE deployments, including core deployment components and how they interact to create a cohesive security architecture. Describe the advantages of such a deployment and how each Cisco ISE capability contributes to these advantages. Describe concepts and configure components related to 802.1X and MAC Authentication Bypass (MAB) authentication, identity management, and certificate services. Describe how Cisco ISE policy sets are used to implement authentication and authorization, and how to leverage this capability to meet the needs of your organization. Describe third-party network access devices (NADs), Cisco TrustSec®, and Easy Connect. Describe and configure web authentication, processes, operation, and guest services, including guest access components and various guest access scenarios. Describe and configure Cisco ISE profiling services, and understand how to monitor these services to enhance your situational awareness about network-connected endpoints. Describe best practices for deploying this profiler service in your specific environment. Describe BYOD challenges, solutions, processes, and portals. Configure a BYOD solution, and describe the relationship between BYOD processes and their related configuration components. Describe and configure various certificates related to a BYOD solution. Describe the value of the My Devices portal and how to configure this portal. Describe endpoint compliance, compliance components, posture agents, posture deployment and licensing, and the posture service in Cisco ISE. Describe and configure TACACS+ device administration using Cisco ISE, including command sets, profiles, and policy sets. Understand the role of TACACS+ within the authentication, authentication, and accounting (AAA) framework and the differences between the RADIUS and TACACS+ protocols. Migrate TACACS+ functionality from Cisco Secure Access Control System (ACS) to Cisco ISE, using a migration tool. COURSE CONTENT Introducing Cisco ISE Architecture and Deployment Using Cisco ISE as a Network Access Policy Engine Cisco ISE Use Cases Describing Cisco ISE Fucntions Cisco ISE Deployment Models Context Visibility Cisco ISE Policy Enforcement Using 802.1X for Wired and Wireless Access Using MAC Authentication Bypass for Wired and Wireless Access Introducing Identity Management Configuring Certificate Services Introducing Cisco ISE Policy Implementing Third-Party Network Access Device Support Introducing Cisco TrustSec TrustSec Configuration Easy Connect Web Authentication and Guest Services Introducing Web Access with Cisco ISE Introducing Guest Access Components Configuring Guest Access Services Configure Sponsor and Guest Portals Cisco ISE Profiler Introducing Cisco ISE Profiler Profiling Deployment and Best Practices Cisco ISE BYOD Introducing the Cisco ISE BYOD Process Describing BYOD Flow Configuring the My Devices Portal Configuring Certificates in BYOD Scenarios Cisco ISE Endpoint Compliance Services Introducing Endpoint Compliance Services Configuring Client Posture Services and Provisioning Working with Network Access Devices Cisco ISE TACACS+ Device Administration Configure TACACS+ Device Administration Guidelines and Best Practices Migrating from Cisco ACS to Cisco ISE Labs Lab 1: Access the SISE Lab and Install ISE 2.4 Lab 2 : Configure Initial Cisco ISE Setup, Gui Familiarization and System Certificate Usage  Lab 3: Integrate Cisco ISE with Active Directory Lab 4: Configure Cisco ISE Policy Lab 5: Configure Access Policy for Easy Connect Lab 6: Configure Guest Access Lab 7: Configure Guest Access Operations Lab 8: Create Guest Reports Lab 9: Configure Profiling Lab 10: Customize the Cisco ISE Profiling Configuration Lab 11: Create Cisco ISE Profiling Reports Lab 12: Configure BYOD Lab 13: Blacklisting a Device Lab 14: Configure Cisco ISE Compliance Services Lab 15: Configure Client Provisioning Lab 16: Configure Posture Policies Lab 17: Test and Monitor Compliance Based Access Lab 18: Test Compliance Policy Lab 19: Configure Cisco ISE for Basic Device Administration Lab 20: Configure TACACS+ Command Authorization   [-]
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Virtuelt klasserom 3 dager 15 900 kr
This course provides IT leaders, practitioners, support staff and staff interfacing with the organisation’s digital and information systems functions with a practical und... [+]
COURSE OVERVIEW . It also prepares delegates for the ITIL Foundation Certificate Examination. The course is based on the ITIL4 best practice service value system featured in the latest 2019 guidelines. TARGET AUDIENCE This course is aimed at all levels of IT professional and those involved in designing, building, delivering and managing modern digital products and services. COURSE OBJECTIVES After you complete this course you will be able to: Key IT service management concepts. How ITIL guiding principles can help and organization to adopt and adapt service management. The 4 dimensions of service management. The purpose and components of the service value system. The activities of the service value chain and how the interconnect. Know the purpose of key ITIL practices. Sit the ITIL4 foundation examination - Sample papers are set during the class by instructors to take during the class or as homework exercises. COURSE CONTENT IT Service Management definitions; Service, Utility, Warranty, Customer, User, Service management, Sponsor Key concepts of value creation Key concepts of service relationships; service offering; service provision; service consumption; service relationship management The nature, use and interaction of 7 ITIL guiding principles; Focus on value; Start where you are; Progress iteratively with feedback; Collaborate and promote visibility; Think and work holistically; Keep it simple and practical; Optimize and automate The 4 dimensions of service management; Organizations and people; Information and technology; Partners and suppliers; Value streams and processes    The ITIL service value system The service value chain, its inputs and outputs, and its role in supporting value streams Service value chain elements; Plan, Improve, Engage, Design & transition, Obtain / Build, Deliver & support Detail of how the following ITIL practices support the service value chain: -  Continual Improvement (including continual improvement model); Change control; Incident management; Problem Management; Service request management;  Service desk; Service level management The purpose of the following ITIL practices: - Information security management; Relationship management; Supplier management; Availability management; Capacity and performance management; Service configuration management;    IT asset management; Business analysis; Service continuity management; Deployment management; Monitoring and event management; Release management   TEST CERTIFICATION Recommended preparation for exam(s): ITIL4 Foundation Certificate in IT Service Management This is a pre-requisite for other ITIL4 qualifications. The examination is a 1 hour, closed book, multiple choice paper of 40 questions taken after completion of the course - exam vouchers are provided with this course. These will have a validity of 12 months. You will need to schedule your exams within this time frame. The pass mark is 65% (26 out of 40) Cost of the exam is included in the course fee [-]
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