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AZ-1008: Administer Active Directory Domain Services

Glasspaper Learning AS

1 dag 9 500 kr

19 Sep

14 Nov

AZ-1008: Administer Active Directory Domain Services [+]

AZ-1008: Administer Active Directory Domain Services [-]

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ITIL 4 Practitioner: Service Configuration Managemnet - eLearning

Sopra Steria AS

Nettstudie 12 måneder 5 000 kr

Learn to provide accurate and reliable information about the configuration of services and configuration support items when and where it is needed. [+]

Understand the purpose and key concepts of Service Configuration Management, including its role in maintaining accurate and reliable information about configuration items (CIs) within the IT infrastructure. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content Mobile-optimised Practical exercises Exam: 20 questions Multiple Choice 30 Minutes Closed book Pass Mark: 65% [-]

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ITIL 4 Practitioner: Service Level Management - eLearning

Sopra Steria AS

Nettstudie 12 måneder 5 000 kr

The purpose of this module is to provide best practice guidance on how to set clear, business-based targets for service utility, warranty and experience. [+]

Understand the purpose and key concepts of the Service Level Management Practice, elucidating its significance in defining, negotiating, and managing service levels to meet customer expectations. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content Mobile-optimised Practical exercises Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]

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ITIL 4 Practitioner: Service Desk - eLearning

Sopra Steria AS

Nettstudie 12 måneder 5 000 kr

Learn how to improve user and customer experience, as well as the overall success of your service relationships. [+]

Understand the purpose and key concepts of the Service Desk practice, including how it serves as the central point of contact between the service provider and the users, facilitating effective communication. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content mobil-optimised practical exercises Exam: 20 questions Multiple Choice 30 minutes Closed book Minimum required score to pass: (65%) [-]

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ITIL 4 Practitioner: Deployment Management - eLearning

Sopra Steria AS

Nettstudie 12 måneder 5 000 kr

Learn how to move new or changed hardware, software, documentation, processes, or any other component to live environments, and how to deploy components to other environm... [+]

Understand the purpose and key concepts of Deployment Management, highlighting its importance in managing the deployment of new or changed services into the live environment. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours of content Mobile-optimised Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]

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ITIL 4 Practitioner: Continual Improvement eLearning

Sopra Steria AS

Nettstudie 12 måneder 5 000 kr

Learn to deliver an agreed quality of service by handling all predefined, user-initiated service requests in an effective and user-friendly manner. [+]

Understand the purpose and key concepts of the Continual Improvement Practice, elucidating its significance in fostering a culture of ongoing improvement and innovation within the organisation. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content Mobile-optimised Practical exercises Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]

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ITIL 4 Specialist: Collaborate, Assure and Improve - eLearning

Sopra Steria AS

Nettstudie 12 måneder 12 000 kr

A combined module that covers the key concepts of 5 ITIL Practices: Relationship Management, Supplier Management, Service Level Management, Continual Improvement and Info... [+]

Understand the key concepts of Relationship Management, Supplier Management, Service Level Management, Continual Improvement, and Information Security Management, elucidating their significance in fostering collaboration, ensuring service quality, driving continual improvement, and maintaining information security. This eLearning is: Interactive Self-paced Device-friendly 12 hours content Mobile-optimised Practical exercises Exam: 60 questions Multiple choise 90 minutes Closed book Minimum required score to pass: 65% [-]

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Power BI Desktop

Glasspaper Learning AS

Oslo Bergen 2 dager 12 500 kr

08 Sep

23 Sep

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