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Nettstudie 12 måneder 5 000 kr
Learn to deliver an agreed quality of service by handling all predefined, user-initiated service requests in an effective and user-friendly manner. [+]
Understand the purpose and key concepts of the Continual Improvement Practice, elucidating its significance in fostering a culture of ongoing improvement and innovation within the organisation. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn about the processes and activities of the Incident Management practice, and their roles within the service value chain. [+]
Understand the purpose and key concepts of Incident Management, including its role in restoring normal service operations swiftly following disruptions.   This eLearning is: Interactive Self-paced   Device-friendly   2-3 hour content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn how to improve user and customer experience, as well as the overall success of your service relationships. [+]
Understand the purpose and key concepts of the Service Desk practice, including how it serves as the central point of contact between the service provider and the users, facilitating effective communication. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content mobil-optimised practical exercises     Exam: 20 questions Multiple Choice 30 minutes Closed book Minimum required score to pass: (65%)   [-]
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Nettstudie 12 måneder 5 000 kr
Receive practical guidance on the processes and activities of Problem Management, including their roles in the service value chain. [+]
Understand the purpose and key concepts of Problem Management, including its role in identifying and managing the root causes of incidents to prevent recurrence.   This eLearning is: Interactive   Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn best practices for making new and changed services available for use, in line with your organisation's policies and any agreements between the organisation and its ... [+]
Understand the purpose and key concepts of Release Management, elucidating its significance in planning, scheduling, and controlling the build, test, and deployment of releases to ensure they deliver the expected outcomes. The eLearning course: Interactive Self-paced Device-friendly 2-3 hour content Mobile-optimised Practical exercises   Exam:   20 questions Multiple choise Closed book 30 minutes Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
The purpose of this module is to ensure that the organisation’s suppliers and their performances are managed appropriately to support the seamless provision of quality pr... [+]
Understand the purpose and key concepts of the Supplier Management Practice, elucidating its importance in managing supplier relationships and ensuring value delivery from third-party services. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Sentrum 2 dager 12 490 kr
Excel Ekspert kurs for deg som ønsker en omfattende fordypning i Excel knyttet til formler og funksjoner, men som ikke har tid til å sette deg inn i dette på egenhånd... [+]
Excel Ekspert kurs for deg som ønsker en omfattende fordypning i Excel knyttet til formler og funksjoner, men som ikke har tid til å sette deg inn i dette på egenhånd. Vil du lære mer om håndtering av datagrunnlag og rapportering på grunnlag fra flere kilder, samt bygging av dynamiske modeller? Da er ”Excel Ekspert” kurset for deg! Kurset kan også spesialtilpasses og holdes bedriftsinternt i deres eller våre lokaler.   Kursinnhold:   Dag 1   Funksjoner i Excel Utarbeidelse av dynamiske modeller ved bruk av navn og funksjoner. Funksjoner. Få oversikt over flere avanserte funksjoner samt se kraften av å bruke sammensatte funksjoner Navn. Bruk navn for å forenkle og tydeliggjøre formler og funksjoner. Lag dynamiske etiketter til diagrammer Matriseregning. Få en innføring i hvordan du kan jobbe med matrisefunksjonalitet i Excel.   Alternativknapper og kombinasjonsbokser Gjør modellene dine mer interaktive ved bruk av kontroller   Dag 2   Klargjøre data for beregninger ved bruk av PowerQuery Hva er PowerQuery? Lese inn data til PowerQuery fra ulike kilder Eksempel: tilføye og slå sammen Snu krysstabell Kobling til tekstfil med problemer Manglende struktur i kolonner. Lær hvordan du kan gjengi informasjon i regnearket slik at grunnlaget kan brukes til rapportering. Duplikater. Lær forskjellige måter å kvitte seg med duplikater på. Splitte informasjon. Lær forskjellige måter for å skille data i kolonner.   Beregninger ved bruk av Pivot Eksempel: prosentvis fordeling ”i år mot i fjor”. Pivotkonsolidering og datakonsolidering.   Makroer Innspilling av makro. Hvordan lage makroer for å automatisere rutinearbeid? Redigering av makroer. Lær hvordan makroer kan gjøres mer dynamiske, kombinert med navn og bruk av meldingsbokser og ”hvis” setninger. Demonstrere viktige VBA metoder 4 gode grunner til å velge KnowledgeGroup 1. Best practice kursinnhold 2. Markedets beste instruktører 3. Små kursgrupper 4. Kvalitets- og startgaranti     [-]
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Virtuelt klasserom 2 timer 1 990 kr
Excel – Du trodde du kunne det? [+]
Excel – Du trodde du kunne det? [-]
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Oslo 2 dager 14 500 kr
01 Sep
01 Sep
MB-210: Microsoft Dynamics 365 for Sales [+]
MB-210: Microsoft Dynamics 365 for Sales [-]
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Virtuelt klasserom 4 dager 24 000 kr
MS-500 MICROSOFT 365 SECURITY ADMINISTRATOR [+]
COURSE OVERVIEW This course is comprised of the following Microsoft Official Curriculum modules: MS-500T01 Managing Microsoft 365 Identity and Access, MS-500T02 Implementing Microsoft 365 Threat Protection, MS-500T03 Implementing Microsoft 365 Information Protection and MS-500T04 Administering Microsoft 365 Built-in Compliance.   MS-500T01 Managing Microsoft 365 Identity and Access Help protect against credential compromise with identity and access management. In this course you will learn how to secure user access to your organization’s resources. Specifically, this course covers user password protection, multi-factor authentication, how to enable Azure Identity Protection, how to configure Active Directory federation services, how to setup and use Azure AD Connect, and introduces you to Conditional Access. You will also learn about solutions for managing external access to your Microsoft 365 system.   MS500T02 Implementing Microsoft 365 Threat Protection Threat protection helps stop damaging attacks with integrated and automated security. In this course you will learn about threat protection technologies that help protect your Microsoft 365 environment. Specifically, you will learn about threat vectors and Microsoft’s security solutions for them. You will learn about Secure Score, Exchange Online protection, Azure Advanced Threat Protection, Windows Defender Advanced Threat Protection, and how to use Microsoft 365 Threat Intelligence. It also discusses securing mobile devices and applications. The goal of this course is to help you configure your Microsoft 365 deployment to achieve your desired security posture.   MS500T03 Implementing Microsoft 365 Information Protection Information protection is the concept of locating and classifying data anywhere it lives. In this course you will learn about information protection technologies that help secure your Microsoft 365 environment. Specifically, this course discusses information rights managed content, message encryption, as well as labels, policies and rules that support data loss prevention and information protection. Lastly, the course explains the deployment of Microsoft Cloud App Security.   MS500T04 Administering Microsoft 365 Built-in Compliance Internal policies and external requirements for data retention and investigation may be necessary for your organization. In this course you will learn about archiving and retention in Microsoft 365 as well as data governance and how to conduct content searches and investigations. Specifically, this course covers data retention policies and tags, in-place records management for SharePoint, email retention, and how to conduct content searches that support eDiscovery investigations. The course also helps your organization prepare for Global Data Protection Regulation (GDPR).   Virtual Learning   This interactive training can be taken from any location, your office or home and is delivered by a trainer. This training does not have any delegates in the class with the instructor, since all delegates are virtually connected. Virtual delegates do not travel to this course, Global Knowledge will send you all the information needed before the start of the course and you can test the logins. TARGET AUDIENCE This course is for the Microsoft 365 security administrator role. This role collaborates with the Microsoft 365 Enterprise Administrator, business stakeholders and other workload administrators to plan and implement security strategies and ensures that the solutions comply with the policies and regulations of the organization. COURSE CONTENT Module 1: User and Group Security This module explains how to manage user accounts and groups in Microsoft 365. It introduces you to Privileged Identity Management in Azure AD as well as Identity Protection. The module sets the foundation for the remainder of the course.   Module 2: Identity Synchronization This module explains concepts related to synchronizing identities. Specifically, it focuses on Azure AD Connect and managing directory synchronization to ensure the right people are connecting to your Microsoft 365 system.   Module 3: Federated Identities This module is all about Active Directory Federation Services (AD FS). Specifically, you will learn how to plan and manage AD FS to achieve the level of access you want to provide users from other directories.   Module 4: Access Management This module describes Conditional Access for Microsoft 365 and how it can be used to control access to resources in your organization. The module also explains Role Based Access Control (RBAC) and solutions for external access.   Module 5: Security in Microsoft 365 This module starts by explaining the various cyber-attack threats that exist. It then introduces you to the Microsoft solutions to thwart those threats. The module finishes with an explanation of Microsoft Secure Score and how it can be used to evaluate and report your organizations security posture.   Module 6: Advanced Threat Protection This module explains the various threat protection technologies and services available in Microsoft 365. Specifically, the module covers message protection through Exchange Online Protection, Azure Advanced Threat Protection and Windows Defender Advanced Threat Protection.   Module 7: Threat Intelligence This module explains Microsoft Threat Intelligence which provides you with the tools to evaluate and address cyber threats. You will learn how to use the Security Dashboard in the Microsoft 365 Security and Compliance Center. It also explains and configures Microsoft Advanced Threat Analytics.   Module 8: Mobility This module is all about securing mobile devices and applications. You will learn about Mobile Device Management and how it works with Intune. You will also learn about how Intune and Azure AD can be used to secure mobile applications.   Module 9: Information Protection This module explains information rights management in Exchange and SharePoint. It also describes encryption technologies used to secure messages. The module introduces how to implement Azure Information Protection and Windows Information Protection.   Module 10: Data Loss Prevention This module is all about data loss prevention in Microsoft 365. You will learn about how to create policies, edit rules, and customize user notifications.   Module 11: Cloud Application Security This module is all about cloud app security for Microsoft 365. The module will explain cloud discovery, app connectors, policies, and alerts.     [-]
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Oslo 5 dager 46 000 kr
21 Jul
08 Sep
10 Nov
https://www.glasspaper.no/kurs/sise-implementing-and-configuring-cisco-identity-services-engine/ [+]
SISE: Implementing and Configuring Cisco Identity Services Engine [-]
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Virtuelt klasserom 5 dager 28 500 kr
This course teaches developers how to create end-to-end solutions in Microsoft Azure [+]
. Students will learn how to implement Azure compute solutions, create Azure Functions, implement and manage web apps, develop solutions utilizing Azure storage, implement authentication and authorization, and secure their solutions by using KeyVault and Managed Identities. Students will also learn how to connect to and consume Azure services and third-party services, and include event- and message-based models in their solutions. The course also covers monitoring, troubleshooting, and optimizing Azure solutions.   TARGET AUDIENCE Students in this course are interested in Azure development or in passing the Microsoft Azure Developer Associate certification exam.   COURSE CONTENT Module 1: Creating Azure App Service Web Apps Students will learn how to build a web application on the Azure App Service platform. They will learn how the platform functions and how to create, configure, scale, secure, and deploy to the App Service platform. Azure App Service core concepts Creating an Azure App Service Web App Configuring and Monitoring App Service apps Scaling App Service apps Azure App Service staging environments Module 2: Implement Azure functions This module covers creating Functions apps, and how to integrate triggers and inputs/outputs in to the app. Azure Functions overview Developing Azure Functions Implement Durable Functions Module 3: Develop solutions that use blob storage Students will learn how Azure Blob storage works, how to manage data through the hot/cold/archive blob storage lifecycle, and how to use the Azure Blob storage client library to manage data and metadata. Azure Blob storage core concepts Managing the Azure Blob storage lifecycle Working with Azure Blob storage Module 4: Develop solutions that use Cosmos DB storage Students will learn how Cosmos DB is structured and how data consistency is managed. Students will also learn how to create Cosmos DB accounts and create databases, containers, and items by using a mix of the Azure Portal and the .NET SDK. Azure Cosmos DB overview Azure Cosmos DB data structure Working with Azure Cosmos DB resources and data Module 5: Implement IaaS solutions This module instructs students on how to use create VMs and container images to use in their solutions. It covers creating VMs, using ARM templates to automate resource deployment, create and manage Docker images, publishing an image to the Azure Container Registry, and running a container in Azure Container Instances. Provisioning VMs in Azure Create and deploy ARM templates Create container images for solutions Publish a container image to Azure Container Registry Create and run container images in Azure Container Instances Module 6: Implement user authentication and authorization Students will learn how to leverage the Microsoft Identity Platform v2.0 to manage authentication and access to resources. Students will also learn how to use the Microsoft Authentication Library and Microsoft Graph to authenticate a user and retrieve information stored in Azure, and how and when to use Shared Access Signatures. Microsoft Identity Platform v2.0 Authentication using the Microsoft Authentication Library Using Microsoft Graph Authorizing data operations in Azure Storage Module 7: Implement secure cloud solutions This module covers how to secure the information (keys, secrets, certificates) an application uses to access resources. It also covers securing application configuration information. Manage keys, secrets, and certificates by using the KeyVault API Implement Managed Identities for Azure resources Secure app configuration data by using Azure App Configuration Module 8: Implement API Management Students will learn how to publish APIs, create policies to manage information shared through the API, and to manage access to their APIs by using the Azure API Management service. API Management overview Defining policies for APIs Securing your APIs Module 9: Develop App Service Logic Apps This module teaches students how to use Azure Logic Apps to schedule, automate, and orchestrate tasks, business processes, workflows, and services across enterprises or organizations. Azure Logic Apps overview Creating custom connectors for Logic Apps Module 10: Develop event-based solutions Students will learn how to build applications with event-based architectures. Implement solutions that use Azure Event Grid Implement solutions that use Azure Event Hubs Implement solutions that use Azure Notification Hubs Module 11: Develop message-based solutions Students will learn how to build applications with message-based architectures. Implement solutions that use Azure Service Bus Implement solutions that use Azure Queue Storage queues Module 12: Monitor and optimize Azure solutions This module teaches students how to instrument their code for telemetry and how to analyze and troubleshoot their apps. Overview of monitoring in Azure Instrument an app for monitoring Analyzing and troubleshooting apps Implement code that handles transient faults Module 13: Integrate caching and content delivery within solutions Students will learn how to use different caching services to improve the performance of their apps. Develop for Azure Cache for Redis Develop for storage on CDNs [-]
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Nettkurs 2 timer 549 kr
Har du noen gang lurt på hvordan det er å designe en avisartikkel? I dette kurset lærer du hvordan. Kurset er bygget opp som en workshop. Målet vårt er at du skal ha desi... [+]
Har du noen gang lurt på hvordan du designer en avisartikkel? Dette kurset gir deg muligheten til å lære akkurat det. Kurset er strukturert som en workshop, med målet om at du skal kunne designe din egen avisartikkel når kurset er ferdig. Du har muligheten til å følge instruktøren eller velge din egen avis- eller magasinartikkel som utgangspunkt. Kurset er utviklet av Espen Faugstad, en autorisert Photoshop-ekspert. Du vil lære å tilpasse brukergrensesnittet i Adobe InDesign, opprette et dokument, legge til grafiske elementer og tekst. I tillegg vil du få opplæring i opprettelse, organisering og formatering av elementer som bilder, bildetekster, overskrifter, ingress og mer. En grunnleggende forståelse av InDesign er nødvendig for å dra nytte av dette kurset. Kapittel 1: Introduksjon Kapittel 2: Kladd Kapittel 3: Ferdigstille Kapittel 4: Avslutning Dette kurset gir deg praktiske ferdigheter innen avisdesign ved hjelp av Adobe InDesign, og gir deg muligheten til å utforske kreativiteten din innenfor dette området. Om du er en aspirerende designer eller bare nysgjerrig på hvordan avisdesign fungerer, er dette kurset for deg.   Varighet: 1 time og 34 minutter   Om Utdannet.no: Utdannet.no tilbyr noen av landets beste digitale nettkurs. Vår tjeneste fungerer på samme måte som strømmetjenester for musikk eller TV-serier, der våre kunder betaler en fast månedspris for tilgang til alle kursene vi har tilgjengelig. Vi har opplevd betydelig vekst de siste årene, med over 30 000 registrerte brukere og 1,5 millioner videoavspillinger. Vårt mål er å gjøre kompetanseutvikling engasjerende, spennende og tilgjengelig for alle, og vi har støtte fra Innovasjon Norge og Forskningsrådet. [-]
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Bergen Oslo 2 dager 9 900 kr
26 Aug
26 Aug
04 Sep
Excel Videregående [+]
Excel Videregående [-]
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Klasserom + nettkurs 5 dager 31 000 kr
Expand your Citrix networking knowledge and skills by enrolling in this five-day course. It covers Citrix ADC essentials, including secure load balancing, high availabili... [+]
COURSE OVERVIEW  You will learn to deliver secure remote access to apps and desktops integrating Citrix Virtual Apps and Citrix Desktops with Citrix Gateway.  This course includes an exam. TARGET AUDIENCE Built for IT Professionals working with Citrix ADC and Gateway, with little or no previous Citrix networking experience. Potential students include administrators, engineers, and architects interested in learning how to deploy or manage Citrix ADC or Citrix Gateway environments. COURSE OBJECTIVES  Identify the functionality and capabilities of Citrix ADC and Citrix Gateway Explain basic Citrix ADC and Gateway network architecture Identify the steps and components to secure Citrix ADC Configure Authentication, Authorization, and Auditing Integrate Citrix Gateway with Citrix Virtual Apps, Citrix Virtual Desktops and other Citrix components COURSE CONTENT Module 1: Getting Started Introduction to Citrix ADC Feature and Platform Overview Deployment Options Architectural Overview Setup and Management Module 2: Basic Networking Networking Topology Citrix ADC Components Routing Access Control Lists Module 3: ADC Platforms Citrix ADC MPX Citrix ADC VPX Citrix ADC CPX Citrix ADC SDX Citrix ADC BLX Module 4: High Availability Citrix ADC High Availability High Availability Configuration Managing High Availability In Service Software Upgrade Troubleshooting High Availability Module 5: Load balancing Load Balancing Overview Load Balancing Methods and Monitors Load Balancing Traffic Types Load Balancing Protection Priority Load Balancing Load Balancing Troubleshooting Module 6: SSL Offloading SSL Overview SSL Configuration SSL Offload Troubleshooting SSL Offload SSL Vulnerabilities and Protections Module 7: Security Authentication, Authorization, and Auditing Configuring External Authentication Admin Partitions Module 8: Monitoring and Troubleshooting Citrix ADC Logging Monitoring with SNMP Reporting and Diagnostics AppFlow Functions Citrix Application Delivery Management Troubleshooting Module 9: Citrix Gateway Introduction to Citrix Gateway Advantages and Utilities of Citrix Gateway Citrix Gateway Configuration Common Deployments Module 10: AppExpert Expressions Introduction to AppExpert Policies Default Policies Explore Citrix ADC Gateway Policies Policy Bind Points Using AppExpert with Citrix Gateway Module 11: Authentication, Authorization, and Secure Web Gateway Authentication and Authorization Multi-Factor Authentication nFactor Visualizer SAML authentication Module 12: Managing Client Connections Introduction to Client Connections Session Policies and Profiles Pre and Post Authentication Policies Citrix Gateway Deployment Options Managing User Sessions Module 13: Integration for Citrix Virtual Apps and Desktops Virtual Apps and Desktop Integration Citrix Gateway Integration Citrix Gateway WebFront ICA Proxy Clientless Access and Workspace App Access Fallback SmartControl and SmartAccess for ICA Module 14: Configuring Citrix Gateway Working with Apps on Citrix Gateway RDP Proxy Portal Themes and EULA [-]
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