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Nettstudie 12 måneder 5 000 kr
The purpose of this module is to provide best practice guidance on how to set clear, business-based targets for service utility, warranty and experience. [+]
Understand the purpose and key concepts of the Service Level Management Practice, elucidating its significance in defining, negotiating, and managing service levels to meet customer expectations. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Receive practical guidance on the processes and activities of Problem Management, including their roles in the service value chain. [+]
Understand the purpose and key concepts of Problem Management, including its role in identifying and managing the root causes of incidents to prevent recurrence.   This eLearning is: Interactive   Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn to deliver an agreed quality of service by handling all predefined, user-initiated service requests in an effective and user-friendly manner. [+]
Understand the purpose and key concepts of the Continual Improvement Practice, elucidating its significance in fostering a culture of ongoing improvement and innovation within the organisation. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 12 000 kr
A combined module that covers the key concepts of 5 ITIL Practices: Incident Management, Service Desk, Service Request Management, Monitoring and Event Management and Pro... [+]
Understand the purpose and key concepts of the Monitor, Support, and Fulfil practices, elucidating their importance in maintaining, supporting, and delivering IT services effectively.InteractiveOur eLearning:Self-pacedDevice-friendly12 hour contentMobile-optimised Exam:60 questionsMultiple Choice90 minutesClosed bookMinimum required score to pass: 65%  [-]
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1 dag 9 500 kr
19 Sep
14 Nov
AZ-1008: Administer Active Directory Domain Services [+]
AZ-1008: Administer Active Directory Domain Services [-]
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Nettstudie 12 måneder 5 000 kr
Learn how to improve user and customer experience, as well as the overall success of your service relationships. [+]
Understand the purpose and key concepts of the Service Desk practice, including how it serves as the central point of contact between the service provider and the users, facilitating effective communication. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content mobil-optimised practical exercises     Exam: 20 questions Multiple Choice 30 minutes Closed book Minimum required score to pass: (65%)   [-]
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12 måneder 12 000 kr
A combined module that covers the key concepts of 5 key ITIL practices: Change Enablement, Deployment Management, Release Management, Service Configuration Management, an... [+]
Understand the purpose and key concepts of the Plan, Implement, and Control practices, highlighting their importance in establishing, executing, and governing IT service strategies effectively. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content Mobile-optimised Practical exercises   Exam: 60 questions Multiple Choice 90 Minutes Closed book Pass Mark: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn to provide accurate and reliable information about the configuration of services and configuration support items when and where it is needed. [+]
Understand the purpose and key concepts of Service Configuration Management, including its role in maintaining accurate and reliable information about configuration items (CIs) within the IT infrastructure. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content Mobile-optimised Practical exercises   Exam: 20 questions Multiple Choice 30 Minutes Closed book Pass Mark: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn how to move new or changed hardware, software, documentation, processes, or any other component to live environments, and how to deploy components to other environm... [+]
Understand the purpose and key concepts of Deployment Management, highlighting its importance in managing the deployment of new or changed services into the live environment. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours of content   Mobile-optimised   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
The purpose of this module is to provide best practice guidance on how to set clear, business-based targets for service utility, warranty and experience. [+]
Understand the purpose and key concepts of Information Security Management, elucidating its significance in safeguarding the confidentiality, integrity, and availability of organisational information assets. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettkurs 12 måneder 11 500 kr
ITIL® er det mest utbredte og anerkjente rammeverket for IT Service Management (ITSM) i verden, og ITIL® 4 Foundation er et introduksjonskurs til rammeverket. [+]
ITIL® 4 Foundation-kurset er en introduksjon til ITIL® 4. Kurset lar kandidater se på IT-tjenestestyring gjennom en ende-til-ende driftsmodell, som inkluderer oppretting, levering og kontinuerlig forbedring av IT-relaterte produkter og tjenester. E-læringskurset inneholder 12 timer med undervisning, og er delt inn i 8 moduler. Les mer om ITIL® 4 på AXELOS sine websider. Inkluderer: Tilgang til ITIL® 4 Foundation e-læring (engelsk) i 12 måneder. ITIL® Foundation online voucher til sertifiseringstest + digital ITIL Foundation bok Du vil motta en e-post med tilgang til e-læringen, sertifiseringsvoucher og digital bok fra Peoplecert. Du avtaler tid for sertifiseringen som beskrevet i e-posten fra Peoplecert. Sertifiseringen består av: 40 spørsmål Multiple Choice 60 minutter + 15 minutter til rådighet dersom du ikke har engelsk som morsmål For å bestå må du ha minimum 26 riktige (65%) Ingen hjelpemidler tillatt ITIL®/PRINCE2®/MSP®/MoP® are registered trademarks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. [-]
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Nettstudie 12 måneder 12 000 kr
A combined module that covers the key concepts of 5 ITIL Practices: Relationship Management, Supplier Management, Service Level Management, Continual Improvement and Info... [+]
Understand the key concepts of Relationship Management, Supplier Management, Service Level Management, Continual Improvement, and Information Security Management, elucidating their significance in fostering collaboration, ensuring service quality, driving continual improvement, and maintaining information security. This eLearning is: Interactive Self-paced   Device-friendly   12 hours content   Mobile-optimised   Practical exercises   Exam: 60 questions Multiple choise 90 minutes Closed book Minimum required score to pass: 65% [-]
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Oslo 5 dager 26 900 kr
20 Oct
20 Oct
19 Jan
SPA Web Development in ASP.NET Core [+]
SPA Web Development in ASP.NET Core [-]
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1 dag 9 500 kr
10 Oct
12 Dec
AZ-2005: Develop AI agents using Azure OpenAI and the Semantic Kernel SDK [+]
AZ-2005: Develop AI agents using Azure OpenAI and the Semantic Kernel SDK [-]
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Bedriftsintern 3 dager 27 000 kr
In this course, application developers learn how to design, develop, and deploy applications that seamlessly integrate components from the Google Cloud ecosystem. [+]
Through a combination of presentations, demos, and hands-on labs, participants learn how to use GCP services and pre-trained machine learning APIs to build secure, scalable, and intelligent cloud-native applications. Objectives This course teaches participants the following skills: Use best practices for application development Choose the appropriate data storage option for application data Implement federated identity management Develop loosely coupled application components or microservices Integrate application components and data sources Debug, trace, and monitor applications Perform repeatable deployments with containers and deployment services Choose the appropriate application runtime environment; use Google Container Engine as a runtime environment and later switch to a no-ops solution with Google App Engine Flex All courses will be delivered in partnership with ROI Training, Google Cloud Premier Partner, using a Google Authorized Trainer. Course Outline Module 1: Best Practices for Application Development -Code and environment management-Design and development of secure, scalable, reliable, loosely coupled application components and microservices-Continuous integration and delivery-Re-architecting applications for the cloud Module 2: Google Cloud Client Libraries, Google Cloud SDK, and Google Firebase SDK -How to set up and use Google Cloud Client Libraries, Google Cloud SDK, and Google Firebase SDK-Lab: Set up Google Client Libraries, Google Cloud SDK, and Firebase SDK on a Linux instance and set up application credentials Module 3: Overview of Data Storage Options -Overview of options to store application data-Use cases for Google Cloud Storage, Google Cloud Datastore, Cloud Bigtable, Google Cloud SQL, and Cloud Spanner Module 4: Best Practices for Using Cloud Datastore -Best practices related to the following:-Queries-Built-in and composite indexes-Inserting and deleting data (batch operations)-Transactions-Error handling-Bulk-loading data into Cloud Datastore by using Google Cloud Dataflow-Lab: Store application data in Cloud Datastore Module 5: Performing Operations on Buckets and Objects -Operations that can be performed on buckets and objects-Consistency model-Error handling Module 6: Best Practices for Using Cloud Storage -Naming buckets for static websites and other uses-Naming objects (from an access distribution perspective)-Performance considerations-Setting up and debugging a CORS configuration on a bucket-Lab: Store files in Cloud Storage Module 7: Handling Authentication and Authorization -Cloud Identity and Access Management (IAM) roles and service accounts-User authentication by using Firebase Authentication-User authentication and authorization by using Cloud Identity-Aware Proxy-Lab: Authenticate users by using Firebase Authentication Module 8: Using Google Cloud Pub/Sub to Integrate Components of Your Application -Topics, publishers, and subscribers-Pull and push subscriptions-Use cases for Cloud Pub/Sub-Lab: Develop a backend service to process messages in a message queue Module 9: Adding Intelligence to Your Application -Overview of pre-trained machine learning APIs such as Cloud Vision API and Cloud Natural Language Processing API Module 10: Using Cloud Functions for Event-Driven Processing -Key concepts such as triggers, background functions, HTTP functions-Use cases-Developing and deploying functions-Logging, error reporting, and monitoring Module 11: Managing APIs with Google Cloud Endpoints -Open API deployment configuration-Lab: Deploy an API for your application Module 12: Deploying an Application by Using Google Cloud Build, Google Cloud Container Registry, and Google Cloud Deployment Manager -Creating and storing container images-Repeatable deployments with deployment configuration and templates-Lab: Use Deployment Manager to deploy a web application into Google App Engine flexible environment test and production environments Module 13: Execution Environments for Your Application -Considerations for choosing an execution environment for your application or service:-Google Compute Engine-Kubernetes Engine-App Engine flexible environment-Cloud Functions-Cloud Dataflow-Lab: Deploying your application on App Engine flexible environment Module 14: Debugging, Monitoring, and Tuning Performance by Using Google Stackdriver -Stackdriver Debugger-Stackdriver Error Reporting-Lab: Debugging an application error by using Stackdriver Debugger and Error Reporting-Stackdriver Logging-Key concepts related to Stackdriver Trace and Stackdriver Monitoring.-Lab: Use Stackdriver Monitoring and Stackdriver Trace to trace a request across services, observe, and optimize performance [-]
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