Oversikt over relevante kurs innen IT-kurs i Tønsberg

Understand the purpose and key concepts of Incident Management, including its role in restoring normal service operations swiftly following disruptions.   This eLearning is: Interactive Self-paced   Device-friendly   2-3 hour content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]

Understand the purpose and key concepts of the Monitor, Support, and Fulfil practices, elucidating their importance in maintaining, supporting, and delivering IT services effectively.InteractiveOur eLearning:Self-pacedDevice-friendly12 hour contentMobile-optimised Exam:60 questionsMultiple Choice90 minutesClosed bookMinimum required score to pass: 65%  [-]

Understand the purpose and key concepts of the Supplier Management Practice, elucidating its importance in managing supplier relationships and ensuring value delivery from third-party services. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]

Understand the purpose and key concepts of the Service Desk practice, including how it serves as the central point of contact between the service provider and the users, facilitating effective communication. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content mobil-optimised practical exercises     Exam: 20 questions Multiple Choice 30 minutes Closed book Minimum required score to pass: (65%)   [-]

Understand the purpose and key concepts of the Plan, Implement, and Control practices, highlighting their importance in establishing, executing, and governing IT service strategies effectively. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content Mobile-optimised Practical exercises   Exam: 60 questions Multiple Choice 90 Minutes Closed book Pass Mark: 65% [-]

Understand the purpose and key concepts of Problem Management, including its role in identifying and managing the root causes of incidents to prevent recurrence.   This eLearning is: Interactive   Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]

Understand the purpose and key concepts of Release Management, elucidating its significance in planning, scheduling, and controlling the build, test, and deployment of releases to ensure they deliver the expected outcomes. The eLearning course: Interactive Self-paced Device-friendly 2-3 hour content Mobile-optimised Practical exercises   Exam:   20 questions Multiple choise Closed book 30 minutes Minimum required score to pass: 65% [-]

Kurset fokuserer på konvertering av etterspørsel til verdi via IT-relaterte tjenester. Modulen dekker sentrale emner som SLA-design, styring av flere leverandører, kommunikasjon, relasjonsstyring, CX- og UX-design, kartlegging av kunder og mer. E-læringskurset inneholder 18 timer med undervisning, og er delt inn i 8 moduler. Les mer om ITIL® 4 på  AXELOS sine websider. Du vil motta en e-post med tilgang til e-læringen, sertifiseringsvoucher og digital bok fra Peoplecert. Du avtaler tid for sertifiseringen som beskrevet i e-posten fra Peoplecert. [-]

I en digital tidsalder hvor samhandling er essensielt for bedrifters suksess, er det kritisk for ledere å oppdatere sin kompetanse. Dette éndagskurset tilbyr praktisk trening og materiale for videre selvstudium, slik at ledere kan møte dagens databehov effektivt. Kurset fokuserer på tre hovedområder for å styrke deltakernes lederkompetanse innen datahåndtering. Det kombinerer teori og praksis for å maksimere læringen. Kurset avholdes på én arbeidsdag, med en strukturert agenda som dekker følgende temaer: Strategiske IT/IS-planer, inkludert organisatoriske strukturer, lederansvar, kompetansekartlegging, IT/IS-policyer, og en gjennomgang av IS-domener. Dette inkluderer også sikkerhetsaspekter som aktiva, nettverk, identitets- og tilgangsstyring, risikostyring, sikkerhetsvurdering og -testing, sikkerhetsoperasjoner, og sikkerhet i utviklingsfasen. Intern gapanalyse, oppbygging av en effektiv Enterprise Information Security Architecture (EISA), definering av opplæringskrav, tilpassede SETA-programmer, trusselvurdering, håndtering av sårbarheter, og en praktisk tilnærming til leverandørrisiko og sikkerhetsvurdering av digitale nettverk. Utvikling av KPI-dashboards, trusselvurdering, kommunikasjonsstrategier, introduksjon til økonomiske nøkkeltall innen informasjonssikkerhet, samt planlegging for forretningskontinuitet og katastrofegjenoppretting. Målsettingen er at hver deltaker etter kurset skal kunne sette SMART-mål for hvert punkt, hvor SMART representerer Spesifikke, Målbare, Oppnåelige, Relevante og Tidsbestemte mål. Kurset gir deltakerne verktøyene de trenger for å forbedre sitt lederskap i en digitalisert verden. Kursholder har jobbet med informasjonssikkerhet for ledende teknologiselskaper de siste 25 årene, og har hjulpet ledere finne farbare veier i krevende situasjoner. Han er sertifisert kvalitetsrevisor ISO 19011 og har utarbeidet sikkerhetsstyringsrutiner for selskaper som følger både enkle og svært strenge lovkrav. Han har en Ph.D. i Cybersecurity Leadership, en MBA innen Finans, Digital transformasjon, Forretningsstrategi, Kommunikasjon og Markedsføring. Han er sertifisert i Advanced Computer Security fra Stanford University og Cyber Forensics and Counterterrorism fra Harvard University. Han har også CISSP fra ISC2, Certified Data Privacy Solution Engineer fra ISACA, og CCSK (Certificate of Cloud Security Knowledge) fra CSA. I tillegg har han gjennomført NHH sitt styreprogram, som utgjør en relevant bakgrunn for dette kurset. Til daglig jobber han som CISO for et selskap med lokasjoner på 24 steder over hele verden. Selskapet må både sikre trygg drift og utvikle programvare og tjenester som må være i drift 24/7. [-]

COURSE OVERVIEW . It also prepares delegates for the ITIL Foundation Certificate Examination. The course is based on the ITIL4 best practice service value system featured in the latest 2019 guidelines. TARGET AUDIENCE This course is aimed at all levels of IT professional and those involved in designing, building, delivering and managing modern digital products and services. COURSE OBJECTIVES After you complete this course you will be able to: Key IT service management concepts. How ITIL guiding principles can help and organization to adopt and adapt service management. The 4 dimensions of service management. The purpose and components of the service value system. The activities of the service value chain and how the interconnect. Know the purpose of key ITIL practices. Sit the ITIL4 foundation examination - Sample papers are set during the class by instructors to take during the class or as homework exercises. COURSE CONTENT IT Service Management definitions; Service, Utility, Warranty, Customer, User, Service management, Sponsor Key concepts of value creation Key concepts of service relationships; service offering; service provision; service consumption; service relationship management The nature, use and interaction of 7 ITIL guiding principles; Focus on value; Start where you are; Progress iteratively with feedback; Collaborate and promote visibility; Think and work holistically; Keep it simple and practical; Optimize and automate The 4 dimensions of service management; Organizations and people; Information and technology; Partners and suppliers; Value streams and processes    The ITIL service value system The service value chain, its inputs and outputs, and its role in supporting value streams Service value chain elements; Plan, Improve, Engage, Design & transition, Obtain / Build, Deliver & support Detail of how the following ITIL practices support the service value chain: -  Continual Improvement (including continual improvement model); Change control; Incident management; Problem Management; Service request management;  Service desk; Service level management The purpose of the following ITIL practices: - Information security management; Relationship management; Supplier management; Availability management; Capacity and performance management; Service configuration management;    IT asset management; Business analysis; Service continuity management; Deployment management; Monitoring and event management; Release management   TEST CERTIFICATION Recommended preparation for exam(s): ITIL4 Foundation Certificate in IT Service Management This is a pre-requisite for other ITIL4 qualifications. The examination is a 1 hour, closed book, multiple choice paper of 40 questions taken after completion of the course - exam vouchers are provided with this course. These will have a validity of 12 months. You will need to schedule your exams within this time frame. The pass mark is 65% (26 out of 40) Cost of the exam is included in the course fee [-]

. Students will learn how to implement Azure compute solutions, create Azure Functions, implement and manage web apps, develop solutions utilizing Azure storage, implement authentication and authorization, and secure their solutions by using KeyVault and Managed Identities. Students will also learn how to connect to and consume Azure services and third-party services, and include event- and message-based models in their solutions. The course also covers monitoring, troubleshooting, and optimizing Azure solutions.   TARGET AUDIENCE Students in this course are interested in Azure development or in passing the Microsoft Azure Developer Associate certification exam.   COURSE CONTENT Module 1: Creating Azure App Service Web Apps Students will learn how to build a web application on the Azure App Service platform. They will learn how the platform functions and how to create, configure, scale, secure, and deploy to the App Service platform. Azure App Service core concepts Creating an Azure App Service Web App Configuring and Monitoring App Service apps Scaling App Service apps Azure App Service staging environments Module 2: Implement Azure functions This module covers creating Functions apps, and how to integrate triggers and inputs/outputs in to the app. Azure Functions overview Developing Azure Functions Implement Durable Functions Module 3: Develop solutions that use blob storage Students will learn how Azure Blob storage works, how to manage data through the hot/cold/archive blob storage lifecycle, and how to use the Azure Blob storage client library to manage data and metadata. Azure Blob storage core concepts Managing the Azure Blob storage lifecycle Working with Azure Blob storage Module 4: Develop solutions that use Cosmos DB storage Students will learn how Cosmos DB is structured and how data consistency is managed. Students will also learn how to create Cosmos DB accounts and create databases, containers, and items by using a mix of the Azure Portal and the .NET SDK. Azure Cosmos DB overview Azure Cosmos DB data structure Working with Azure Cosmos DB resources and data Module 5: Implement IaaS solutions This module instructs students on how to use create VMs and container images to use in their solutions. It covers creating VMs, using ARM templates to automate resource deployment, create and manage Docker images, publishing an image to the Azure Container Registry, and running a container in Azure Container Instances. Provisioning VMs in Azure Create and deploy ARM templates Create container images for solutions Publish a container image to Azure Container Registry Create and run container images in Azure Container Instances Module 6: Implement user authentication and authorization Students will learn how to leverage the Microsoft Identity Platform v2.0 to manage authentication and access to resources. Students will also learn how to use the Microsoft Authentication Library and Microsoft Graph to authenticate a user and retrieve information stored in Azure, and how and when to use Shared Access Signatures. Microsoft Identity Platform v2.0 Authentication using the Microsoft Authentication Library Using Microsoft Graph Authorizing data operations in Azure Storage Module 7: Implement secure cloud solutions This module covers how to secure the information (keys, secrets, certificates) an application uses to access resources. It also covers securing application configuration information. Manage keys, secrets, and certificates by using the KeyVault API Implement Managed Identities for Azure resources Secure app configuration data by using Azure App Configuration Module 8: Implement API Management Students will learn how to publish APIs, create policies to manage information shared through the API, and to manage access to their APIs by using the Azure API Management service. API Management overview Defining policies for APIs Securing your APIs Module 9: Develop App Service Logic Apps This module teaches students how to use Azure Logic Apps to schedule, automate, and orchestrate tasks, business processes, workflows, and services across enterprises or organizations. Azure Logic Apps overview Creating custom connectors for Logic Apps Module 10: Develop event-based solutions Students will learn how to build applications with event-based architectures. Implement solutions that use Azure Event Grid Implement solutions that use Azure Event Hubs Implement solutions that use Azure Notification Hubs Module 11: Develop message-based solutions Students will learn how to build applications with message-based architectures. Implement solutions that use Azure Service Bus Implement solutions that use Azure Queue Storage queues Module 12: Monitor and optimize Azure solutions This module teaches students how to instrument their code for telemetry and how to analyze and troubleshoot their apps. Overview of monitoring in Azure Instrument an app for monitoring Analyzing and troubleshooting apps Implement code that handles transient faults Module 13: Integrate caching and content delivery within solutions Students will learn how to use different caching services to improve the performance of their apps. Develop for Azure Cache for Redis Develop for storage on CDNs [-]

DP-080: Querying Data with Microsoft Transact-SQL [-]

SPA Web Development in ASP.NET Core [-]

Students will learn how to plan for DevOps, use source control, scale Git for an enterprise, consolidate artifacts, design a dependency management strategy, manage secrets, implement continuous integration, implement a container build strategy, design a release strategy, set up a release management workflow, implement a deployment pattern, and optimize feedback mechanisms TARGET AUDIENCE Students in this course are interested in designing and implementing DevOps processes or in passing the Microsoft Azure DevOps Solutions certification exam. COURSE OBJECTIVES Plan for the transformation with shared goals and timelines Select a project and identify project metrics and Key Performance Indicators (KPI's) Create a team and agile organizational structure Design a tool integration strategy Design a license management strategy (e.g., Azure DevOps and GitHub users) Design a strategy for end-to-end traceability from work items to working software Design an authentication and access strategy Design a strategy for integrating on-premises and cloud resources Describe the benefits of using Source Control Describe Azure Repos and GitHub Migrate from TFVC to Git Manage code quality, including technical debt SonarCloud, and other tooling solutions Build organizational knowledge on code quality Explain how to structure Git repos Describe Git branching workflows Leverage pull requests for collaboration and code reviews Leverage Git hooks for automation Use Git to foster inner source across the organization Explain the role of Azure Pipelines and its components Configure Agents for use in Azure Pipelines Explain why continuous integration matters Implement continuous integration using Azure Pipelines Design processes to measure end-user satisfaction and analyze user feedback Design processes to automate application analytics Manage alerts and reduce meaningless and non-actionable alerts Carry out blameless retrospectives and create a just culture Define an infrastructure and configuration strategy and appropriate toolset for a release pipeline and application infrastructure Implement compliance and security in your application infrastructure Describe the potential challenges with integrating open-source software Inspect open-source software packages for security and license compliance Manage organizational security and compliance policies Integrate license and vulnerability scans into build and deployment pipelines Configure build pipelines to access package security and license ratings   COURSE CONTENT Module 1: Get started on a DevOps transformation journey Module 1 Lessons Introduction to DevOps Choose the right project Describe team structures Choose the DevOps tools Plan Agile with GitHub Projects and Azure Boards Introduction to source control Describe types of source control systems Work with Azure Repos and GitHub Lab 1: Agile planning and portfolio management with Azure Boards   Lab 2: Version controlling with Git in Azure Repos   After completing Module 1, students will be able to: Understand what DevOps is and the steps to accomplish it Identify teams to implement the process Plan for the transformation with shared goals and timelines Plan and define timelines for goals Understand different projects and systems to guide the journey Select a project to start the DevOps transformation Identify groups to minimize initial resistance Identify project metrics and Key Performance Indicators (KPI's) Understand agile practices and principles of agile development Create a team and agile organizational structure Module 2: Development for enterprise DevOps Module 2 Lessons Structure your Git Repo Manage Git branches and workflows Collaborate with pull requests in Azure Repos Explore Git hooks Plan foster inner source Manage Git repositories Identify technical debt Lab 3: Version controlling with Git in Azure Repos   After completing Module 2, students will be able to: Understand Git repositories Implement mono repo or multiple repos Explain how to structure Git Repos Implement a change log Describe Git branching workflows Implement feature branches Implement GitFlow Fork a repo Leverage pull requests for collaboration and code reviews Give feedback using pull requests Module 3: Implement CI with Azure Pipelines and GitHub Actions Module 3 Lessons Explore Azure Pipelines Manage Azure Pipeline agents and pools Describe pipelines and concurrency Explore Continuous integration Implement a pipeline strategy Integrate with Azure Pipelines Introduction to GitHub Actions Learn continuous integration with GitHub Actions Design a container build strategy Lab 4: Configuring agent pools and understanding pipeline styles   Lab 5: Enabling continuous integration with Azure Pipelines   Lab 6: Integrating external source control with Azure Pipelines   Lab 7: Implementing GitHub Actions by using DevOps Starter   Lab 8: Deploying Docker Containers to Azure App Service web apps   After completing Module 3, students will be able to: Describe Azure Pipelines Explain the role of Azure Pipelines and its components Decide Pipeline automation responsibility Understand Azure Pipeline key terms Choose between Microsoft-hosted and self-hosted agents Install and configure Azure pipelines Agents Configure agent pools Make the agents and pools secure Use and estimate parallel jobs Module 4: Design and implement a release strategy Module 4 Lessons Introduction to continuous delivery Create a release pipeline Explore release strategy recommendations Provision and test environments Manage and modularize tasks and templates Automate inspection of health Lab 9: Creating a release dashboard   Lab 10: Controlling deployments using Release Gates   After completing Module 4, students will be able to: Explain continuous delivery (CD) Implement continuous delivery in your development cycle Understand releases and deployment Identify project opportunities to apply CD Explain things to consider when designing your release strategy Define the components of a release pipeline and use artifact sources Create a release approval plan Implement release gates Differentiate between a release and a deployment Module 5: Implement a secure continuous deployment using Azure Pipelines Module 5 Lessons Introduction to deployment patterns Implement blue-green deployment and feature toggles Implement canary releases and dark launching Implement A/B testing and progressive exposure deployment Integrate with identity management systems Manage application configuration data Lab 11: Configuring pipelines as code with YAML   Lab 12: Setting up and running functional tests   Lab 13: Integrating Azure Key Vault with Azure DevOps   After completing Module 5, students will be able to: Explain the terminology used in Azure DevOps and other Release Management Tooling Describe what a Build and Release task is, what it can do, and some available deployment tasks Implement release jobs Differentiate between multi-agent and multi-configuration release job Provision and configure target environment Deploy to an environment securely using a service connection Configure functional test automation and run availability tests Setup test infrastructure Use and manage task and variable groups Module 6: Manage infrastructure as code using Azure and DSC Module 6 Lessons Explore infrastructure as code and configuration management Create Azure resources using Azure Resource Manager templates Create Azure resources by using Azure CLI Explore Azure Automation with DevOps Implement Desired State Configuration (DSC) Implement Bicep Lab 14: Azure deployments using Azure Resource Manager templates   After completing Module 6, students will be able to: Understand how to deploy your environment Plan your environment configuration Choose between imperative versus declarative configuration Explain idempotent configuration Create Azure resources using ARM templates Understand ARM templates and template components Manage dependencies and secrets in templates Organize and modularize templates Create Azure resources using Azure CLI Module 7: Implement security and validate code bases for compliance Module 7 Lessons Introduction to Secure DevOps Implement open-source software Software Composition Analysis Static analyzers OWASP and Dynamic Analyzers Security Monitoring and Governance Lab 15: Implement security and compliance in Azure Pipelines   Lab 16: Managing technical debt with SonarQube and Azure DevOps   After completing Module 7, students will be able to: Identify SQL injection attack Understand DevSecOps Implement pipeline security Understand threat modeling Implement open-source software Explain corporate concerns for open-source components Describe open-source licenses Understand the license implications and ratings Work with Static and Dynamic Analyzers Configure Microsoft Defender for Cloud Module 8: Design and implement a dependency management strategy Module 8 Lessons Explore package dependencies Understand package management Migrate, consolidate, and secure artifacts Implement a versioning strategy Introduction to GitHub Packages Lab 17: Package management with Azure Artifacts   After completing Module 8, students will be able to: Define dependency management strategy Identify dependencies Describe elements and componentization of a dependency management Scan your codebase for dependencies Implement package management Manage package feed Consume and create packages Publish packages Identify artifact repositories Migrate and integrate artifact repositories Module 9: Implement continuous feedback Module 9 Lessons Implement tools to track usage and flow Develop monitor and status dashboards Share knowledge within teams Design processes to automate application analytics Manage alerts, Blameless retrospectives and a just culture Lab 18: Monitoring application performance with Application Insights   Lab 19: Integration between Azure DevOps and Microsoft Teams   Lab 20: Sharing Team Knowledge using Azure Project Wikis   After completing Module 9, students will be able to: Implement tools to track feedback Plan for continuous monitoring Implement Application Insights Use Kusto Query Language (KQL) Implement routing for mobile applications Configure App Center Diagnostics Configure alerts Create a bug tracker Configure Azure Dashboards Work with View Designer in Azure Monitor [-]

Etter kurset Digital markedsføring, skal du ha grunnleggende kunnskaper innen dataanalyse og kjenne til digitale mediers rolle innen markedsføring. Du skal beherske digital markedsføring, strategi og planlegging, samt jus og etikk innenfor samme tema. Du skal bli i stand til å analysere effekten av strategi og kampanjer. Du skal vite hvordan nettsidene optimaliseres, samt hvordan man etablerer og drifter digitale annonser. Du skal kunne lede digitale kampanjer og ha kunnskap om hvilken betydning en god digital strategi har innen digital markedsføring. Studiet er både praktisk og teoretisk rettet – med hovedvekt på å løse praktiske obligatoriske oppgaveløsning basert på teoretisk kunnskap. Studentene vil gjennom studieåret gjennomføre en rekke individuelle og gruppebaserte praktiske og teoretiske oppgaver knyttet til de forskjellige undertema. [-]