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Nettstudie 12 måneder 5 000 kr
Learn how to improve user and customer experience, as well as the overall success of your service relationships. [+]
Understand the purpose and key concepts of the Service Desk practice, including how it serves as the central point of contact between the service provider and the users, facilitating effective communication. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content mobil-optimised practical exercises     Exam: 20 questions Multiple Choice 30 minutes Closed book Minimum required score to pass: (65%)   [-]
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Nettstudie 12 måneder 5 000 kr
Learn best practices for making new and changed services available for use, in line with your organisation's policies and any agreements between the organisation and its ... [+]
Understand the purpose and key concepts of Release Management, elucidating its significance in planning, scheduling, and controlling the build, test, and deployment of releases to ensure they deliver the expected outcomes. The eLearning course: Interactive Self-paced Device-friendly 2-3 hour content Mobile-optimised Practical exercises   Exam:   20 questions Multiple choise Closed book 30 minutes Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 12 000 kr
A combined module that covers the key concepts of 5 ITIL Practices: Incident Management, Service Desk, Service Request Management, Monitoring and Event Management and Pro... [+]
Understand the purpose and key concepts of the Monitor, Support, and Fulfil practices, elucidating their importance in maintaining, supporting, and delivering IT services effectively.InteractiveOur eLearning:Self-pacedDevice-friendly12 hour contentMobile-optimised Exam:60 questionsMultiple Choice90 minutesClosed bookMinimum required score to pass: 65%  [-]
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Nettstudie 12 måneder 5 000 kr
Learn about the processes and activities of the Incident Management practice, and their roles within the service value chain. [+]
Understand the purpose and key concepts of Incident Management, including its role in restoring normal service operations swiftly following disruptions.   This eLearning is: Interactive Self-paced   Device-friendly   2-3 hour content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Receive practical guidance on the processes and activities of Problem Management, including their roles in the service value chain. [+]
Understand the purpose and key concepts of Problem Management, including its role in identifying and managing the root causes of incidents to prevent recurrence.   This eLearning is: Interactive   Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettkurs 12 måneder 12 000 kr
ITIL® 4 Specialist: Drive Stakeholder Value dekker alle typer engasjement og interaksjon mellom en tjenesteleverandør og deres kunder, brukere, leverandører og partnere. [+]
Kurset fokuserer på konvertering av etterspørsel til verdi via IT-relaterte tjenester. Modulen dekker sentrale emner som SLA-design, styring av flere leverandører, kommunikasjon, relasjonsstyring, CX- og UX-design, kartlegging av kunder og mer. E-læringskurset inneholder 18 timer med undervisning, og er delt inn i 8 moduler. Les mer om ITIL® 4 på  AXELOS sine websider. Du vil motta en e-post med tilgang til e-læringen, sertifiseringsvoucher og digital bok fra Peoplecert. Du avtaler tid for sertifiseringen som beskrevet i e-posten fra Peoplecert. [-]
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12 måneder 12 000 kr
A combined module that covers the key concepts of 5 key ITIL practices: Change Enablement, Deployment Management, Release Management, Service Configuration Management, an... [+]
Understand the purpose and key concepts of the Plan, Implement, and Control practices, highlighting their importance in establishing, executing, and governing IT service strategies effectively. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content Mobile-optimised Practical exercises   Exam: 60 questions Multiple Choice 90 Minutes Closed book Pass Mark: 65% [-]
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Nettstudie 12 måneder 5 000 kr
The purpose of this module is to ensure that the organisation’s suppliers and their performances are managed appropriately to support the seamless provision of quality pr... [+]
Understand the purpose and key concepts of the Supplier Management Practice, elucidating its importance in managing supplier relationships and ensuring value delivery from third-party services. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Oslo 1 dag 9 500 kr
05 Sep
05 Sep
31 Oct
AZ-900: Microsoft Azure Fundamentals [+]
AZ-900: Microsoft Azure Fundamentals [-]
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Klasserom + nettkurs 5 dager 31 000 kr
If you are new to Citrix or if you are planning a move to Citrix Cloud, this course is a necessary step in enabling you with the right training and skills to manage and d... [+]
COURSE OVERVIEW If you are new to Citrix or if you are planning a move to Citrix Cloud, this course is a necessary step in enabling you with the right training and skills to manage and deploy Citrix Workspace successfully. This foundational administration course covers the aspects of installing, configuring and managing a Citrix Virtual Apps and Desktops 7 environment, how to manage an on-premises Citrix solution and migrate from an on-premises solution to cloud using the Citrix Cloud management plane. This five-day course will teach you how to deploy, install, configure, setup profile management, configure policies, printing and basic security features for on-premises Virtual Apps and Desktop solution building, and then migrating to Citrix Cloud. This course includes the exam voucher. TARGET AUDIENCE Experienced IT Professionals who want to be familiar with Citrix Virtual Apps and Desktops 7 in an on-premises environment and Citrix Cloud. Potential students include administrators or engineers responsible for the end user workspace and overall health and performance of the solution. COURSE OBJECTIVES After completing this course you should be able to: Install, configure, and manage a Citrix Virtual Apps and Desktops 7 site and Cloud connectors Identify the considerations between Citrix Virtual Apps and Desktops on-premises and the Citrix Virtual Apps and Desktops Service Deliver app and desktop resources COURSE CONTENT Architecture Overview Introduction to Citrix Virtual Apps and Desktops Architecture Overview Features Hosting Platform Considerations Citrix Virtual Apps and Desktops Service Connection Flow Process Introduction Deploy the Site Pre-Deployment Considerations Citrix Licensing Setup Delivery Controller Setup Site Setup And Management Redundancy Considerations The Apps and Desktops Images Consider Master Image Creation Methods Master Image Requirements Provision and Deliver App and Desktop Resources Machine Catalogs and Delivery Groups Provisioning Methods and Considerations Machine Creation Services (MCS) Deep Dive MCS Environment Considerations Resource Locations Provide Access to App and Desktop Resources  Consider Workspace Experience versus StoreFront  Workspace Experience User Authentication  Workspace App  Communication Flow Manage the User Experience Methods to Manage the User Experience Common User Experience Settings Published App and Desktop Presentation and Management  Published App Properties Server OS Published App Optimizations Published App Presentation Application Groups Apps and Desktops Presentation Manage Printing for User Sessions Map Printers to the User Session Printer Drivers Print Environment Considerations Citrix Profile Management Introduction and Considerations Configure Citrix Profile Management Manage the Site Delegated Administration Use PowerShell with Citrix Virtual Apps and Desktops Power Management Considerations Citrix Virtual Apps and Desktops Basic Security Considerations Citrix Admin Security Considerations XML Service Security Considerations Secure HDX External Traffic Monitor the Site Citrix Director Introduction Monitor and Interact with User Sessions Published Apps Analysis Monitor the Machines Running the VDA Site Specific Common Monitoring Alerts and Notifications Optimize Citrix Director Monitoring with Citrix ADM Introduction to Supporting and Troubleshooting Citrix Virtual Apps and Desktops Introduction to Supporting a Citrix Virtual Apps and Desktops Site Tools Proactive Administration Common Tasks Migrate To Citrix Cloud Migration Considerations Citrix Cloud Connector Deployment Citrix Virtual Apps and Desktops with an On-Premises Resource Location The Migration Process Citrix Analytics Citrix Analytics Introduction Prepare to Use Citrix Analytics Types of Analytics TEST CERTIFICATION Recommended as preparation for the following exams: CCA-V Certification exam. [-]
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Oslo 4 dager 22 500 kr
01 Sep
01 Sep
03 Nov
DP-300: Administering Microsoft Azure SQL Solutions [+]
DP-300: Administering Microsoft Azure SQL Solutions [-]
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Virtuelt klasserom 5 dager 28 000 kr
The Implementing and Administering Cisco Solutions course provides a broad range of fundamental knowledge for all IT careers. [+]
COURSE OVERVIEW  Through a combination of lecture and hands-on labs, you will learn how to install, operate, configure, and verify a basic IPv4 and IPv6 network. The course covers configuring network components such as switches, routers, and Wireless LAN Controllers; managing network devices; and identifying basic security threats. Network programmability, automation, and software-defined networking are also covered at a foundational level.   This course helps you prepare to take the 200-301 Cisco Certified Network Associate (CCNA) exam.   Please note that this course is a combination of Instructor-Led and Self-Paced Study - 5 days in the classroom and approx 3 days of self study. The self-study content will be provided as part of the digital courseware that you recieve at the beginning of the course and should be part of your preparation for the exam. Lab access is provided for both the class and the self- study sections, lab access is valid for 60 hours or 90 days whichever is the shorter, so please ensure you exit the lab exercises when not in use. TARGET AUDIENCE Anyone looking to start a career in networking or wishing to achieve the Cisco CCNA Certification. COURSE OBJECTIVES After completing this course you should be able to: Identify the components of a computer network and describe their basic characteristics Understand the model of host-to-host communication Describe the features and functions of the Cisco IOS Software Describe LANs and the role of switches within LANs Describe Ethernet as the network access layer of TCP/IP and describe the operation of switches Install a switch and perform the initial configuration Describe the TCP/IP internet Layer, IPv4, its addressing scheme, and subnetting Describe the TCP/IP Transport layer and Application layer Explore functions of routing Implement basic configuration on a Cisco router Explain host-to-host communications across switches and routers Identify and resolve common switched network issues and common problems associated with IPv4 addressing Describe IPv6 main features, addresses and configure and verify basic IPv6 connectivity Describe the operation, benefits, and limitations of static routing Describe, implement and verify VLANs and trunks Describe the application and configuration of inter-VLAN routing Explain the basics of dynamic routing protocols and describe components and terms of OSPF Explain how STP and RSTP work Configure link aggregation using EtherChannel Describe the purpose of Layer 3 redundancy protocols Describe basic WAN and VPN concepts Describe the operation of ACLs and their applications in the network Configure internet access using DHCP clients and explain and configure NAT on Cisco routers Describe the basic QoS concepts Describe the concepts of wireless networks, which types of wireless networks can be built and how to use WLC Describe network and device architectures and introduce virtualization Introduce the concept of network programmability and SDN and describe the smart network management solutions like Cisco DNA Center, SD-Access and SD-WAN Configure basic IOS system monitoring tools Describe the management of Cisco devices Describe the current security threat landscape Describe threat defense technologies Implement a basic security configuration of the device management plane Implement basic steps to harden network devices COURSE CONTENT Exploring the Functions of Networking Introducing the Host-To-Host Communications Model Operating Cisco IOS Software Introducing LANs Exploring the TCP/IP Link Layer Starting a Switch Introducing the TCP/IP Internet Layer, IPv4 Addressing, and Subnets Explaining the TCP/IP Transport Layer and Application Layer Exploring the Functions of Routing Configuring a Cisco Router Exploring the Packet Delivery Process Troubleshooting a Simple Network Introducing Basic IPv6 Configuring Static Routing Implementing VLANs and Trunks Routing Between VLANs Introducing OSPF Building Redundant Switched Topologies (Self-Study) Improving Redundant Switched Topologies with EtherChannel Exploring Layer 3 Redundancy (Self-Study) Introducing WAN Technologies (Self-Study) Explaining Basics of ACL Enabling Internet Connectivity Introducing QoS (Self-Study) Explaining Wireless Fundamentals (Self-Study) Introducing Architectures and Virtualization (Self-Study) Explaining the Evolution of Intelligent Networks Introducing System Monitoring Managing Cisco Devices Examining the Security Threat Landscape (Self-Study) Implementing Threat Defense Technologies (Self-Study) Securing Administrative Access Implementing Device Hardening Labs: Get Started with Cisco CLI Observe How a Switch Operates Perform Basic Switch Configuration Inspect TCP/IP Applications Configure an Interface on a Cisco Router Configure and Verify Layer 2 Discovery Protocols Configure Default Gateway Explore Packet Forwarding Troubleshoot Switch Media and Port Issues Troubleshoot Port Duplex Issues Configure Basic IPv6 Connectivity Configure and Verify IPv4 Static Routes Configure IPv6 Static Routes Configure VLAN and Trunk Configure a Router on a Stick Configure and Verify Single-Area OSPF Configure and Verify EtherChannel Configure and Verify IPv4 ACLs Configure a Provider-Assigned IPv4 Address Configure Static NAT Configure Dynamic NAT and PAT Log into the WLC Monitor the WLC Configure a Dynamic (VLAN) Interface Configure a DHCP Scope Configure a WLAN Define a RADIUS Server Explore Management Options Explore the Cisco DNA Center Configure and Verify NTP Create the Cisco IOS Image Backup Upgrade Cisco IOS Image Configure WLAN Using WPA2 PSK Using the GUI Secure Console and Remote Access Enable and Limit Remote Access Connectivity Secure Device Administrative Access Configure and Verify Port Security Implement Device Hardening TEST CERTIFICATION Recommended as preparation for the following exams:  200-301 -  Cisco Certified Network Associate Exam (CCNA) [-]
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4 dager 24 000 kr
Oracle GoldenGate 19c: Fundamentals for Oracle [+]
Oracle GoldenGate 19c: Fundamentals for Oracle [-]
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Oslo Bergen 4 dager 25 900 kr
30 Sep
30 Sep
11 Nov
Python Programming [+]
Python Programming [-]
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Virtuelt klasserom 5 dager 38 000 kr
(ISC)² and the Cloud Security Alliance (CSA) developed the Certified Cloud Security Professional (CCSP) credential to ensure that cloud security professionals have the re... [+]
COURSE OVERVIEW A CCSP applies information security expertise to a cloud computing environment and demonstrates competence in cloud security architecture, design, operations, and service orchestration. This professional competence is measured against a globally recognized body of knowledge. The CCSP is a standalone credential that complements and builds upon existing credentials and educational programs, including (ISC)²’s Certified Information Systems Security Professional (CISSP) and CSA’s Certificate of Cloud Security Knowledge (CCSK). As an (ISC)2 Official Training Provider, we use courseware developed by (ISC)² –creator of the CCSP CBK –to ensure your training is relevant and up-to-date. Our instructors are verified security experts who hold the CCSP and have completed intensive training to teach (ISC)² content. Please Note: An exam voucher is included with this course   TARGET AUDIENCE Experienced cybersecurity and IT/ICT professionals who are involved in transitioning to and maintaining cloud-basedsolutions and services. Roles include:• Cloud Architect• Chief Information Security Officer (CISO)• Chief Information Officer (CIO)• Chief Technology Officer (CTO)• Engineer/Developer/Manager• DevOps• Enterprise Architect• IT Contract Negotiator• IT Risk and Compliance Manager• Security Administrator• Security Analyst• Security Architect• Security Consultant• Security Engineer• Security Manager• Systems Architect• Systems Engineer• SecOps   COURSE OBJECTIVES After completing this course you should be able to:   Describe the physical and virtual components of and identify the principle technologies of cloud based systems Define the roles and responsibilities of customers, providers, partners, brokers and the various technical professionals that support cloud computing environments Identify and explain the five characteristics required to satisfy the NIST definition of cloud computing Differentiate between various as a Service delivery models and frameworks that are incorporated into the cloud computing reference architecture Discuss strategies for safeguarding data, classifying data, ensuring privacy, assuring compliance with regulatory agencies and working with authorities during legal investigations Contrast between forensic analysis in corporate data center and cloud computing environments Evaluate and implement the security controls necessary to ensure confidentiality, integrity and availability in cloud computing Identify and explain the six phases of the data lifecycle Explain strategies for protecting data at rest and data in motion Describe the role of encryption in protecting data and specific strategies for key management Compare a variety of cloud-based business continuity / disaster recovery strategies and select an appropriate solution to specific business requirements Contrast security aspects of Software Development Lifecycle (SDLC) in standard data center and cloud computing environments Describe how federated identity and access management solutions mitigate risks in cloud computing systems Conduct gap analysis between baseline and industry-standard best practices Develop Service Level Agreements (SLAs) for cloud computing environments Conduct risk assessments of existing and proposed cloud-based environments State the professional and ethical standards of (ISC)² and the Certified Cloud Security Professional COURSE CONTENT   Domain 1. Cloud Concepts, Architecture and Design Domain 2. Cloud Data Security Domain 3. Cloud Platform & Infrastructure Security Domain 4. Cloud Application Security Domain 5. Cloud Security Operations Domain 6. Legal, Risk and Compliance TEST CERTIFICATION Recommended as preparation for the following exam: (ISC)² - Certified Cloud Security Professional  Gaining this accreditation is not just about passing the exam, there are a number of other criterias that need to be met including 5  years of cumulative, paid work experience in  information technology, of which 3 years must be in information security and 1 year in 1 or more of the 6 domains of the CCSP CBK. Earning CSA’s CCSK certificate can be substituted for 1 year of experience in 1 or more of the 6 domains of the CCSP CBK. Earning (ISC)²’s CISSP credential can be substituted for the entire CCSP experience requirement. Full details can be found at https://www.isc2.org/Certifications/CCSP Those without the required experience can take the exam to become an Associate of (ISC)²  . The Associate of (ISC)² will then have 6 years to earn the 5 years required experience.   [-]
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