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Nettstudie 12 måneder 5 000 kr
Learn how to improve user and customer experience, as well as the overall success of your service relationships. [+]
Understand the purpose and key concepts of the Service Desk practice, including how it serves as the central point of contact between the service provider and the users, facilitating effective communication. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content mobil-optimised practical exercises     Exam: 20 questions Multiple Choice 30 minutes Closed book Minimum required score to pass: (65%)   [-]
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Nettstudie 12 måneder 5 000 kr
The purpose of this module is to provide best practice guidance on how to set clear, business-based targets for service utility, warranty and experience. [+]
Understand the purpose and key concepts of the Service Level Management Practice, elucidating its significance in defining, negotiating, and managing service levels to meet customer expectations. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn to deliver an agreed quality of service by handling all predefined, user-initiated service requests in an effective and user-friendly manner. [+]
Understand the purpose and key concepts of the Continual Improvement Practice, elucidating its significance in fostering a culture of ongoing improvement and innovation within the organisation. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn to provide accurate and reliable information about the configuration of services and configuration support items when and where it is needed. [+]
Understand the purpose and key concepts of Service Configuration Management, including its role in maintaining accurate and reliable information about configuration items (CIs) within the IT infrastructure. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content Mobile-optimised Practical exercises   Exam: 20 questions Multiple Choice 30 Minutes Closed book Pass Mark: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn how to move new or changed hardware, software, documentation, processes, or any other component to live environments, and how to deploy components to other environm... [+]
Understand the purpose and key concepts of Deployment Management, highlighting its importance in managing the deployment of new or changed services into the live environment. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours of content   Mobile-optimised   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 12 000 kr
A combined module that covers the key concepts of 5 ITIL Practices: Relationship Management, Supplier Management, Service Level Management, Continual Improvement and Info... [+]
Understand the key concepts of Relationship Management, Supplier Management, Service Level Management, Continual Improvement, and Information Security Management, elucidating their significance in fostering collaboration, ensuring service quality, driving continual improvement, and maintaining information security. This eLearning is: Interactive Self-paced   Device-friendly   12 hours content   Mobile-optimised   Practical exercises   Exam: 60 questions Multiple choise 90 minutes Closed book Minimum required score to pass: 65% [-]
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1 dag 9 500 kr
19 Sep
14 Nov
AZ-1008: Administer Active Directory Domain Services [+]
AZ-1008: Administer Active Directory Domain Services [-]
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Oslo 5 dager 30 000 kr
22 Sep
22 Sep
17 Nov
AI-102: Designing and Implementing a Microsoft Azure AI Solution [+]
AI-102: Designing and Implementing a Microsoft Azure AI Solution [-]
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3 dager 12 300 kr
Trenger du å bygge opp store og avanserte regneark? Ønsker du å lage rapporter og beregninger på store tallgrunnlag? Vil du finne ut hvordan du kan effektivisere arbe... [+]
Trenger du å bygge opp store og avanserte regneark? Ønsker du å lage rapporter og beregninger på store tallgrunnlag? Vil du finne ut hvordan du kan effektivisere arbeidet ditt i Excel? Ønsker du å lære de første stegene mot automatiserte rapporter? Kurset kan også spesialtilpasses og holdes bedriftsinternt i deres eller våre lokaler.   Kursinnhold:   Dag 1    Generelt om regneark Om regneark og infrastruktur Bruke tastatur og hurtigtaster effektiv Absolutte referanser og definerte navn   Funksjoner Mer om funksjoner, hvis, antall.hvis, summer.hvis.sett Lær om "må ha funksjonen" Finn.rad [Vlookup] Andre funksjoner for spesielle oppgaver   Avansert formatering Spesiell formatering – dato, tekst og egendefinert Betinget formatering og cellestiler   Dag 2    Lister og tabeller Viktige regler og råd Bruk av autofilter og sortering Tabellfunksjonalitet Validering ved inntasting Beregninger av store datamengder via gode funksjoner   Pivottabell Hva er pivottabell og hvordan lage raske og enkle rapporter Utvidede muligheter i Pivot som grupperinger, vis verdier som og slicer   Dag 3   Metoder for dataimport Direkte import fra database   Innføring til makro Spille inn /registrere makro Ord/uttrykk og VBA editor   Datavask Slette tommer rader, fylle tomme celler Bruk av funksjoner for å klargjøre datagrunnlag Identifisere og håndtere avvik i grunnlag   Alternative temaer (hvis tid) Tips til diagrammer Hva hvis analyse Konsolidering   4 gode grunner til å velge KnowledgeGroup 1. Best practice kursinnhold 2. Markedets beste instruktører 3. Små kursgrupper 4. Kvalitets- og startgaranti   [-]
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Nettkurs 3 timer 549 kr
Dette nettkurset er perfekt for deg som allerede har noen grunnleggende ferdigheter i Python og ønsker å lære objektorientert programmering (OOP). Med OOP vil du kunne re... [+]
Dette nettkurset fokuserer på objektorientert programmering (OOP) i Python og er ideelt for de som allerede har grunnleggende ferdigheter i Python og ønsker å utvide sine kunnskaper. OOP gir deg muligheten til å skrive kode som er mer strukturert, gjenbrukbar og enklere å vedlikeholde. Kurset, ledet av erfaren systemutvikler og instruktør Magnus Kvendseth Øye, vil veilede deg gjennom nøkkelkonsepter innen OOP i Python. I løpet av kurset vil du lære å se på koden din som en samling av dynamiske objekter som samhandler med hverandre. Du vil utforske følgende emner: Kapittel 1: Introduksjon Kapittel 2: Klasser og egenskaper Kapittel 3: Metoder Kapittel 4: Representasjon Kapittel 5: Arv Kapittel 6: Prosjekt Kapittel 7: Avslutning Med Magnus Kvendseth Øye som din veileder, vil du få en solid forståelse av hvordan du kan bruke OOP-prinsipper i Python for å skape ren, effektiv og strukturert kode. Dette kurset gir deg muligheten til å ta dine Python-ferdigheter til neste nivå.   Varighet: 3 timer og 8 minutter   Om Utdannet.no: Utdannet.no tilbyr noen av landets beste digitale nettkurs. Vår tjeneste fungerer på samme måte som strømmetjenester for musikk eller TV-serier, der våre kunder betaler en fast månedspris for tilgang til alle kursene vi har tilgjengelig. Vi har opplevd betydelig vekst de siste årene, med over 30 000 registrerte brukere og 1,5 millioner videoavspillinger. Vårt mål er å gjøre kompetanseutvikling engasjerende, spennende og tilgjengelig for alle, og vi har støtte fra Innovasjon Norge og Forskningsrådet. [-]
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Klasserom + nettkurs 5 dager 31 000 kr
Expand your Citrix networking knowledge and skills by enrolling in this five-day course. It covers Citrix ADC essentials, including secure load balancing, high availabili... [+]
COURSE OVERVIEW  You will learn to deliver secure remote access to apps and desktops integrating Citrix Virtual Apps and Citrix Desktops with Citrix Gateway.  This course includes an exam. TARGET AUDIENCE Built for IT Professionals working with Citrix ADC and Gateway, with little or no previous Citrix networking experience. Potential students include administrators, engineers, and architects interested in learning how to deploy or manage Citrix ADC or Citrix Gateway environments. COURSE OBJECTIVES  Identify the functionality and capabilities of Citrix ADC and Citrix Gateway Explain basic Citrix ADC and Gateway network architecture Identify the steps and components to secure Citrix ADC Configure Authentication, Authorization, and Auditing Integrate Citrix Gateway with Citrix Virtual Apps, Citrix Virtual Desktops and other Citrix components COURSE CONTENT Module 1: Getting Started Introduction to Citrix ADC Feature and Platform Overview Deployment Options Architectural Overview Setup and Management Module 2: Basic Networking Networking Topology Citrix ADC Components Routing Access Control Lists Module 3: ADC Platforms Citrix ADC MPX Citrix ADC VPX Citrix ADC CPX Citrix ADC SDX Citrix ADC BLX Module 4: High Availability Citrix ADC High Availability High Availability Configuration Managing High Availability In Service Software Upgrade Troubleshooting High Availability Module 5: Load balancing Load Balancing Overview Load Balancing Methods and Monitors Load Balancing Traffic Types Load Balancing Protection Priority Load Balancing Load Balancing Troubleshooting Module 6: SSL Offloading SSL Overview SSL Configuration SSL Offload Troubleshooting SSL Offload SSL Vulnerabilities and Protections Module 7: Security Authentication, Authorization, and Auditing Configuring External Authentication Admin Partitions Module 8: Monitoring and Troubleshooting Citrix ADC Logging Monitoring with SNMP Reporting and Diagnostics AppFlow Functions Citrix Application Delivery Management Troubleshooting Module 9: Citrix Gateway Introduction to Citrix Gateway Advantages and Utilities of Citrix Gateway Citrix Gateway Configuration Common Deployments Module 10: AppExpert Expressions Introduction to AppExpert Policies Default Policies Explore Citrix ADC Gateway Policies Policy Bind Points Using AppExpert with Citrix Gateway Module 11: Authentication, Authorization, and Secure Web Gateway Authentication and Authorization Multi-Factor Authentication nFactor Visualizer SAML authentication Module 12: Managing Client Connections Introduction to Client Connections Session Policies and Profiles Pre and Post Authentication Policies Citrix Gateway Deployment Options Managing User Sessions Module 13: Integration for Citrix Virtual Apps and Desktops Virtual Apps and Desktop Integration Citrix Gateway Integration Citrix Gateway WebFront ICA Proxy Clientless Access and Workspace App Access Fallback SmartControl and SmartAccess for ICA Module 14: Configuring Citrix Gateway Working with Apps on Citrix Gateway RDP Proxy Portal Themes and EULA [-]
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Nettkurs 2 timer 1 990 kr
Er du på jakt etter mer avansert funksjonalitet på forsidene dine? På dette webinaret lærer du mer om å sette inn innhold fra andre kilder og å sy sammen komponente... [+]
Er du på jakt etter mer avansert funksjonalitet på forsidene dine? På dette webinaret lærer du mer om å sette inn innhold fra andre kilder og å sy sammen komponentene på siden. Webinaret varer i 2 timer og består av to økter à 45 min. Etter hver økt er det 10 min spørsmålsrunde. Mellom øktene er det 10 min pause. Webinaret kan også spesialtilpasses og holdes bedriftsinternt kun for din bedrift.   Kursinnhold:   Sider og sideoppsett Bli kjent med Webdel-sider og oppsett Hvordan legge til skriptsnutter og elementer fra andre nettsider   Bygg inn innhold Legg inn embed-kode Forberede og presentere en PowerPoint-presentasjon på forsiden ved hjelp av Office Web Apps/Office Online   Forsider og dashboards Forberede og presentere en Excel-bok på forsiden med Excel Services Forberede og presentere en Visio-tegning som forsidemeny med Visio Services   Dynamiske sider Målgrupper Koble sammen webdeler og la innhold i en webdel påvirke innholdet i en annen   3 gode grunner til å velge KnowledgeGroup 1. Best practice kursinnhold 2. Markedets beste instruktører 3. Gratis support [-]
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4 dager 21 000 kr
This course teaches IT Professionals how to manage their Azure subscriptions, secure identities, administer the infrastructure, configure virtual networking, connect Azur... [+]
This course teaches IT Professionals how to manage their Azure subscriptions, secure identities, administer the infrastructure, configure virtual networking, connect Azure and on-premises sites, manage network traffic, implement storage solutions, create and scale virtual machines, implement web apps and containers, back up and share data, and monitor your solution.   TARGET AUDIENCE This course is for Azure Administrators. The Azure Administrator implements, manages, and monitors identity, governance, storage, compute, and virtual networks in a cloud environment. The Azure Administrator will provision, size, monitor, and adjust resources as appropriate. COURSE OBJECTIVES After completing this course you should be able to: Secure and manage identities with Azure Active Directory. Implement and manage users and groups. Implement and manage Azure subscriptions and accounts. Implement Azure Policy, including custom policies. Use RBAC to assign permissions. Leverage Azure Resource Manager to organize resources. Use the Azure Portal and Cloud Shell. Use Azure PowerShell and CLI. Use ARM Templates to deploy resources. Implement virtual networks and subnets. Configure public and private IP addressing. Configure network security groups. Configure Azure Firewall. Configure private and public DNS zones Configure VNet Peering. Configure VPN gateways. Choose the appropriate intersite connectivity solution. Configure network routing including custom routes and service endpoints. Configure an Azure Load Balancer. Configure and Azure Application Gateway. Choose the appropriate network traffic solution. Create Azure storage accounts. Configure blob containers. Secure Azure storage. Configure Azure files shares and file sync. Manage storage with tools such as Storage Explorer Plan for virtual machine implementations. Create virtual machines. Configure virtual machine availability, including scale sets. Use virtual machine extensions. Create an app service plan. Create a web app. Implement Azure Container Instances. Implement Azure Kubernetes Service. Backup and restore file and folders. Backup and restore virtual machines. Use Azure Monitor. Create Azure alerts. Query using Log Analytics. Use Network Watcher.   COURSE CONTENT   Module 1: Identity Azure Active Directory Users and Groups Lab : Manage Azure Active Directory Identities Module 2: Governance and Compliance Subscriptions and Accounts Azure Policy Role-based Access Control (RBAC) Lab : Manage Subscriptions and RBAC Lab : Manage Governance via Azure Policy Module 3: Azure Administration Azure Resource Manager Azure Portal and Cloud Shell Azure PowerShell and CLI ARM Templates Lab : Manage Azure resources by Using the Azure Portal Lab : Manage Azure resources by Using ARM Templates Lab : Manage Azure resources by Using Azure PowerShell Lab : Manage Azure resources by Using Azure CLI Module 4: Virtual Networking Virtual Networks IP Addressing Network Security groups Azure Firewall Azure DNS Lab : Implement Virtual Networking Module 5: Intersite Connectivity VNet Peering VPN Gateway Connections ExpressRoute and Virtual WAN Lab : Implement Intersite Connectivity Module 6: Network Traffic Management Network Routing and Endpoints Azure Load Balancer Azure Application Gateway Traffic Manager Lab : Implement Traffic Management Module 7: Azure Storage Storage Accounts Blob Storage Storage Security Azure Files and File Sync Managing Storage Lab : Manage Azure storage Module 8: Azure Virtual Machines Virtual Machine Planning Creating Virtual Machines Virtual Machine Availability Virtual Machine Extensions Lab : Manage virtual machines Module 9: Serverless Computing Azure App Service Plans Azure App Service Container Services Azure Kubernetes Service Lab : Implement Web Apps Lab : Implement Azure Container Instances Lab : Implement Azure Kubernetes Service Module 10: Data Protection File and Folder Backups Virtual Machine Backups Lab : Implement Data Protection Module 11: Monitoring Azure Monitor Azure Alerts Log Analytics Network Watcher Lab : Implement Monitoring     [-]
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Virtuelt klasserom 4 dager 23 000 kr
Python is an object oriented rapid development language deployed in many scenarios in the modern world. [+]
COURSE OVERVIEW   This Python Programming 1 course is designed to give delegates the knowledge to develop and maintain Python scripts using the current version (V3) of Python. There are many similarities between Python V2 and Python V3. The skills gained on this course will allow the delegate to develop their own skills further using Python V2 or V3 to support the development and maintenance of scripts. The Python Programming 1 course comprises sessions dealing with syntax,variables and data types,operators and expressions,conditions and loops,functions,objects,collections,modules and packages,strings,pattern matching,exception handling,binary and text files,and databases. Exercises and examples are used throughout the course to give practical hands-on experience with the techniques covered. TARGET AUDIENCE The Python Programming 1 course course is aimed at those who want to improve their Python programming skills,and for developers/engineers who want to migrate to Python from another language,particularly those with little or no object-oriented knowledge. For those wishing to learn Python and have no previous knowledge of programming,they should look to attend our foundation course Introduction to Programming - Python. COURSE OBJECTIVES This course aims to provide the delegate with the knowledge to be able to produce Python scripts and applications that exploit all core elements of the language including variables,expressions,selection and iteration,functions,objects,collections,strings,modules,pattern matching,exception handling,I/O,and classes. COURSE CONTENT DAY 1 COURSE INTRODUCTION Administration and Course Materials Course Structure and Agenda Delegate and Trainer Introductions SESSION 1: GETTING STARTED About Python Python versions Python documentation Python runtimes Installing Python The REPL shell Python editors SESSION 2: PYTHON SCRIPTS & SYNTAX Script naming Comments Docstring Statements The backslash Code blocks Whitespace Console IO (to enable the writing of simple programs) A first Python program Script execution SESSION 3: VARIABLES & DATA TYPES Literals Identifiers Assignment Numbers (bool,int,float,complex) Binary,octal,and hexadecimal numbers Floating point accuracy Collections (str,list,tuple,set,dict) None Implicit and explicit type conversion (casting) The type function SESSION 4: OPERATORS & EXPRESSIONS Arithmetic Operators Assignment Operators Comparison Operators Logical Operators Membership Operators Bitwise Operators Identity Operators SESSION 5: CONDITIONS & LOOPS Conditional statements (if,elif,else) Nested conditional statements Short hand if/if else Python's alternative to the ternary operator Iterative statements (while,for,else) The range function Iterating over a list Break Continue Nested conditional/iterative statements COURSE CONTENTS - DAY 2 SESSION 6: FUNCTIONS Declaration Invocation Default values for parameters Named arguments args and kwargs Returning multiple values None returned Variable scope Masking and shadowing The pass keyword Recursive functions SESSION 7: OBJECTS AND CLASSES About objects Attributes and the dot notation The dir function Dunder attributes Mutability The id function Pass by reference Introduction to Classes Class Declaration and Instantiation Data attributes Methods Composition SESSION 8: LISTS About lists List syntax including slicing Getting and setting list elements Iterating over a list Checking for the presence of a value The len function List methods incl. append,insert,remove,pop,clear,copy,sort,reverse etc. The del keyword Appending to and combining lists List comprehension SESSION 9: TUPLES About tuples Tuple syntax Getting tuple elements including unpacking Iterating over a tuple Checking for the presence of a value The len function Appending to and combining tuples SESSION 10: SETS About Sets Dictionary syntax Creating,adding and removing set elements Iterating over a set Membership Testing Sorting Copying Set methods incl. union,intersection,difference,symmetric_difference etc. COURSE CONTENTS - DAY 3 SESSION 11: DICTIONARIES About dictionaries Dictionary syntax Getting and setting dictionary elements Iterating over a dictionary (keys,values,and items) Checking for the presence of a key The len function Dictionary methods incl. keys,values,items,get,pop,popitem,clear etc. The del keyword Dictionary comprehension SESSION 12: STRINGS About strings String syntax including slicing Escape characters Triple-quoted strings Concatenation Placeholders The format method Other methods e.g. endswith,find,join,lower,replace,split,startswith,strip,upper etc. A string as a list of bytes SESSION 13: MODULES & PACKAGES About modules Inbuilt modules math,random and platform the dir() and help() functions Creating and using modules the __pycache__ and the .pyc files The module search path Importing modules Namespaces Importing module objects The import wildcard Aliases Importing within a function Executable modules Reloading a module About packages Importing packaged modules Importing packaged module objects Package initialisation Subpackages Referencing objects in sibling packages The Standard Library Installing modules and packages using pip SESSION 14: PATTERN MATCHING About regular expressions Regular expression special characters Raw strings About the re module re module functions incl. match,search,findall,full match,split,sub   COURSE CONTENTS - DAY 4 SESSION 15: EXCEPTION HANDLING About exceptions and exception handling Handling exceptions (try,except,else,finally) Exception types The exception object Raising exceptions Custom exception types Built-in exceptions hierarchy SESSION 16: FILES & THE FILESYSTEM The open function Methods for seeking (seekable,seek) Methods for reading from a file (readable,read,readline,readlines) Iterating over a file Methods for writing to a file (writable,write,writelines) Introduction to context managers Text encoding schemes,codepoints,codespace ASCII and UNICODE (UTF schemes) UTF-8,binary and hexadecimal representations The ord() and chr() functions Binary files,bytes and bytearray I/O layered abstraction. About the os module os module functions incl. getcwd,listdir,mkdir,chdir,remove,rmdir etc. OSError numbers and the errno module SESSION 17: DATABASES The DB-API DP-API implementations Establishing a connection Creating a cursor Executing a query Fetching results Transactions Inserting,updating,and deleting records FOLLOW ON COURSES Python Programming 2  Data Analysis Python  Apache Web Server PHP Programming  PHP & MySQL for Web Development  PHP & MariaDB for Web Development  Perl Programming  Ruby Programming  Introduction to MySQL  Introduction to MariaDB [-]
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Nettkurs 1 time 549 kr
En pivottabell er et kraftig verktøy i Microsoft Excel som gjør at du kan beregne, summere og analysere store mengder data på en rask og effektiv måte. En pivottabell kan... [+]
En pivottabell er et kraftig verktøy i Microsoft Excel som gjør at du kan beregne, summere og analysere store mengder data på en rask og effektiv måte. En pivottabell kan brukes til å analysere numeriske data og til å besvare uventede spørsmål om dataen. Kort fortalt, en pivottabell hjelper deg med å ta informerte beslutninger basert på funnene i dataene dine. I dette kurset, ledet av Espen Faugstad, vil du lære alt du trenger å vite for å jobbe med pivottabeller i Microsoft Excel. Kurset vil dekke hva en pivottabell er, hvordan du klargjør data, organiserer data, formaterer data, presenterer data, og mye mer. For å ta dette kurset, bør du ha grunnleggende forståelse av Microsoft Excel. Kurset er strukturert i følgende kapitler: Kapittel 1: Introduksjon Kapittel 2: Grunnleggende Kapittel 3: Viderekommen Kapittel 4: Avslutning Etter å ha fullført kurset vil du være i stand til å bruke pivottabeller til å analysere data, trekke innsikter og ta informerte beslutninger basert på dataene i Excel.   Varighet: 1 time   Om Utdannet.no: Utdannet.no tilbyr noen av landets beste digitale nettkurs. Vår tjeneste fungerer på samme måte som strømmetjenester for musikk eller TV-serier, der våre kunder betaler en fast månedspris for tilgang til alle kursene vi har tilgjengelig. Vi har opplevd betydelig vekst de siste årene, med over 30 000 registrerte brukere og 1,5 millioner videoavspillinger. Vårt mål er å gjøre kompetanseutvikling engasjerende, spennende og tilgjengelig for alle, og vi har støtte fra Innovasjon Norge og Forskningsrådet. [-]
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