Oversikt over relevante kurs innen IT-kurs i Uppsala

Understand the purpose and key concepts of the Monitor, Support, and Fulfil practices, elucidating their importance in maintaining, supporting, and delivering IT services effectively.InteractiveOur eLearning:Self-pacedDevice-friendly12 hour contentMobile-optimised Exam:60 questionsMultiple Choice90 minutesClosed bookMinimum required score to pass: 65%  [-]

Understand the purpose and key concepts of the Service Level Management Practice, elucidating its significance in defining, negotiating, and managing service levels to meet customer expectations. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]

Understand the purpose and key concepts of the Continual Improvement Practice, elucidating its significance in fostering a culture of ongoing improvement and innovation within the organisation. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]

Understand the purpose and key concepts of the Plan, Implement, and Control practices, highlighting their importance in establishing, executing, and governing IT service strategies effectively. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content Mobile-optimised Practical exercises   Exam: 60 questions Multiple Choice 90 Minutes Closed book Pass Mark: 65% [-]

Understand the purpose and key concepts of Deployment Management, highlighting its importance in managing the deployment of new or changed services into the live environment. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours of content   Mobile-optimised   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]

Kurset fokuserer på konvertering av etterspørsel til verdi via IT-relaterte tjenester. Modulen dekker sentrale emner som SLA-design, styring av flere leverandører, kommunikasjon, relasjonsstyring, CX- og UX-design, kartlegging av kunder og mer. E-læringskurset inneholder 18 timer med undervisning, og er delt inn i 8 moduler. Les mer om ITIL® 4 på  AXELOS sine websider. Du vil motta en e-post med tilgang til e-læringen, sertifiseringsvoucher og digital bok fra Peoplecert. Du avtaler tid for sertifiseringen som beskrevet i e-posten fra Peoplecert. [-]

Understand the purpose and key concepts of the Service Desk practice, including how it serves as the central point of contact between the service provider and the users, facilitating effective communication. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content mobil-optimised practical exercises     Exam: 20 questions Multiple Choice 30 minutes Closed book Minimum required score to pass: (65%)   [-]

ITIL® 4 Foundation-kurset er en introduksjon til ITIL® 4. Kurset lar kandidater se på IT-tjenestestyring gjennom en ende-til-ende driftsmodell, som inkluderer oppretting, levering og kontinuerlig forbedring av IT-relaterte produkter og tjenester. E-læringskurset inneholder 12 timer med undervisning, og er delt inn i 8 moduler. Les mer om ITIL® 4 på AXELOS sine websider. Inkluderer: Tilgang til ITIL® 4 Foundation e-læring (engelsk) i 12 måneder. ITIL® Foundation online voucher til sertifiseringstest + digital ITIL Foundation bok Du vil motta en e-post med tilgang til e-læringen, sertifiseringsvoucher og digital bok fra Peoplecert. Du avtaler tid for sertifiseringen som beskrevet i e-posten fra Peoplecert. Sertifiseringen består av: 40 spørsmål Multiple Choice 60 minutter + 15 minutter til rådighet dersom du ikke har engelsk som morsmål For å bestå må du ha minimum 26 riktige (65%) Ingen hjelpemidler tillatt ITIL®/PRINCE2®/MSP®/MoP® are registered trademarks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. [-]

COURSE OVERVIEW ou will learn how to configure and manage Cisco Nexus 9000 Series Switches in ACI mode, how to connect the Cisco ACI fabric to external networks and services, and fundamentals of Virtual Machine Manager (VMM) integration. You will gain hands-on practice implementing key capabilities such as fabric discovery, policies, connectivity, VMM integration, and more. This course is based on ACI Software v5.2 release.   This course helps you prepare to take the exam, Implementing Cisco Application Centric Infrastructure(300-620 DCACI), which leads to CCNP® Data Center and Cisco Certified Specialist – Data Center ACI Implementation certifications. TARGET AUDIENCE Individuals who need to understand how to configure and manage a data center network environment with the Cisco Nexus 9000 Switch operating in ACI Mode.   COURSE OBJECTIVES After completing this course, you should be able to: Describe Cisco ACI Fabric Infrastructure and basic Cisco ACI concepts Describe Cisco ACI policy model logical constructs Describe Cisco ACI basic packet forwarding Describe external network connectivity Describe VMM Integration Describe Layer 4 to Layer 7 integrations Explain Cisco ACI management features COURSE CONTENT Introducing Cisco ACI Fabric Infrastructure and Basic Concepts What Is Cisco ACI? Cisco ACI Topology and Hardware Cisco ACI Object Model Faults, Event Record, and Audit Log Cisco ACI Fabric Discovery Cisco ACI Access Policies Describing Cisco ACI Policy Model Logical Constructs Cisco ACI Logical Constructs Tenant Virtual Routing and Forwarding Bridge Domain Endpoint Group Application Profile Tenant Components Review Adding Bare-Metal Servers to Endpoint Groups Contracts Describing Cisco ACI Basic Packet Forwarding Endpoint Learning Basic Bridge Domain Configuration **** Introducing External Network Connectivity Cisco ACI External Connectivity Options External Layer 2 Network Connectivity External Layer 3 Network Connectivity Introducing VMM Integration VMware vCenter VDS Integration Resolution Immediacy in VMM Alternative VMM Integrations Describing Layer 4 to Layer 7 Integrations Service Appliance Insertion Without ACI L4-L7 Service Graph Service Appliance Insertion via ACI L4-L7 Service Graph Service Graph Configuration Workflow Service Graph PBR Introduction Explaining Cisco ACI Management Out-of-Band Management In-Band Management Syslog Simple Network Management Protocol Configuration Backup Authentication, Authorization, and Accounting Role-Based Access Control Cisco ACI Upgrade Collect Tech Support Labs Validate Fabric Discovery Configure Network Time Protocol (NTP) Create Access Policies and Virtual Port Channel (vPC) Enable Layer 2 Connectivity in the Same Endpoint Group (EPG) Enable Inter-EPG Layer 2 Connectivity Enable Inter-EPG Layer 3 Connectivity Compare Traffic Forwarding Methods in a Bridge Domain Configure External Layer 2 (L2Out) Connection Configure External Layer 3 (L3Out) Connection Integrate Application Policy Infrastructure Controller (APIC) With VMware vCenter Using VMware Distributed Virtual Switch (DVS) TEST CERTIFICATION Recommended as preparation for the following exams: 300-620 DCACI - Implementing Cisco Application Centric Infrastructure [-]

Kubernetes for App Developers (LFD459) [-]

CCNA: Implementing and Administering Cisco Solutions [-]

In this course students will gain the knowledge and skills needed to implement security controls, maintain the security posture, and identify and remediate vulnerabilities by using a variety of security tools. The course covers scripting and automation, virtualization, and cloud N-tier architecture. TARGET AUDIENCE Students should have at least one year of hands-on experience securing Azure workloads and experience with security controls for workloads on Azure. COURSE OBJECTIVES Describe specialized data classifications on Azure Identify Azure data protection mechanisms Implement Azure data encryption methods Secure Internet protocols and how to implement them on Azure Describe Azure security services and features COURSE CONTENT Module 1: Identity and Access LESSONS Configure Azure Active Directory for Azure workloads and subscriptions Configure Azure AD Privileged Identity Management Configure security for an Azure subscription Module 2: Platform Protection LESSONS Understand cloud security Build a network Secure network Implement host security Implement platform security Implement subscription security Module 3: Security Operations LESSONS Configure security services Configure security policies by using Azure Security Center Manage security alerts Respond to and remediate security issues Create security baselines Module 4: Data and applications LESSONS Configure security policies to manage data Configure security for data infrastructure Configure encryption for data at rest Understand application security Implement security for application lifecycle Secure applications Configure and manage Azure Key Vault [-]

COURSE OVERVIEW . It also prepares delegates for the ITIL Foundation Certificate Examination. The course is based on the ITIL4 best practice service value system featured in the latest 2019 guidelines. TARGET AUDIENCE This course is aimed at all levels of IT professional and those involved in designing, building, delivering and managing modern digital products and services. COURSE OBJECTIVES After you complete this course you will be able to: Key IT service management concepts. How ITIL guiding principles can help and organization to adopt and adapt service management. The 4 dimensions of service management. The purpose and components of the service value system. The activities of the service value chain and how the interconnect. Know the purpose of key ITIL practices. Sit the ITIL4 foundation examination - Sample papers are set during the class by instructors to take during the class or as homework exercises. COURSE CONTENT IT Service Management definitions; Service, Utility, Warranty, Customer, User, Service management, Sponsor Key concepts of value creation Key concepts of service relationships; service offering; service provision; service consumption; service relationship management The nature, use and interaction of 7 ITIL guiding principles; Focus on value; Start where you are; Progress iteratively with feedback; Collaborate and promote visibility; Think and work holistically; Keep it simple and practical; Optimize and automate The 4 dimensions of service management; Organizations and people; Information and technology; Partners and suppliers; Value streams and processes    The ITIL service value system The service value chain, its inputs and outputs, and its role in supporting value streams Service value chain elements; Plan, Improve, Engage, Design & transition, Obtain / Build, Deliver & support Detail of how the following ITIL practices support the service value chain: -  Continual Improvement (including continual improvement model); Change control; Incident management; Problem Management; Service request management;  Service desk; Service level management The purpose of the following ITIL practices: - Information security management; Relationship management; Supplier management; Availability management; Capacity and performance management; Service configuration management;    IT asset management; Business analysis; Service continuity management; Deployment management; Monitoring and event management; Release management   TEST CERTIFICATION Recommended preparation for exam(s): ITIL4 Foundation Certificate in IT Service Management This is a pre-requisite for other ITIL4 qualifications. The examination is a 1 hour, closed book, multiple choice paper of 40 questions taken after completion of the course - exam vouchers are provided with this course. These will have a validity of 12 months. You will need to schedule your exams within this time frame. The pass mark is 65% (26 out of 40) Cost of the exam is included in the course fee [-]

. This course includes identity content for Azure AD, enterprise application registration, conditional access, identity governance, and other identity tools.   TARGET AUDIENCE This course is for the Identity and Access Administrators who are planning to take the associated certification exam, or who are performing identity and access administration tasks in their day-to-day job. This course would also be helpful to an administrator or engineer that wants to specialize in providing identity solutions and access management systems for Azure-based solutions; playing an integral role in protecting an organization. COURSE OBJECTIVES Implement an identity management solution Implement an authentication and access management solutions Implement access management for apps Plan and implement an identity governancy strategy COURSE CONTENT Module 1: Implement an identity management solution Learn to create and manage your initial Azure Active Directory (Azure AD) implementation and configure the users, groups, and external identities you will use to run your solution. Lessons M1 Implement Initial configuration of Azure AD Create, configure, and manage identities Implement and manage external identities Implement and manage hybrid identity Lab 1a: Manage user roles Lab 1b: Setting tenant-wide properties Lab 1c: Assign licenses to users Lab 1d: Restore or remove deleted users Lab 1e: Add groups in Azure AD Lab 1f: Change group license assignments Lab 1g: Change user license assignments Lab 1h: Configure external collaboration Lab 1i: Add guest users to the directory Lab 1j: Explore dynamic groups After completing module 1, students will be able to: Deploy an initail Azure AD with custom settings Manage both internal and external identities Implement a hybrid identity solution Module 2: Implement an authentication and access management solution Implement and administer your access management using Azure AD. Use MFA, conditional access, and identity protection to manager your identity solution. Lessons M2 Secure Azure AD user with MFA Manage user authentication Plan, implement, and administer conditional access Manage Azure AD identity protection Lab 2a: Enable Azure AD MFA Lab 2b: Configure and deploy self-service password reset (SSPR) Lab 2c: Work with security defaults Lab 2d: Implement conditional access policies, roles, and assignments Lab 2e: Configure authentication session controls Lab 2f: Manage Azure AD smart lockout values Lab 2g: Enable sign-in risk policy Lab 2h: Configure Azure AD MFA authentication registration policy After completing module 2, students will be able to: Configure and manage user authentication including MFA Control access to resources using conditional access Use Azure AD Identity Protection to protect your organization Module 3: Implement access management for Apps Explore how applications can and should be added to your identity and access solution with application registration in Azure AD. Lessons M3 Plan and design the integration of enterprise for SSO Implement and monitor the integration of enterprise apps for SSO Implement app registration Lab 3a: Implement access management for apps Lab 3b: Create a custom role to management app registration Lab 3c: Register an application Lab 3d: Grant tenant-wide admin consent to an application Lab 3e: Add app roles to applications and recieve tokens After completing module 3, students will be able to: Register a new application to your Azure AD Plan and implement SSO for enterprise application Monitor and maintain enterprise applications Module 4: Plan and implement an identity governancy strategy Design and implement identity governance for your identity solution using entitlement, access reviews, privileged access, and monitoring your Azure Active Directory (Azure AD). Lessons M4 Plan and implement entitlement management Plan, implement, and manage access reviews Plan and implement privileged access Monitor and maintain Azure AD Lab 4a: Creat and manage a resource catalog with Azure AD entitlement Lab 4b: Add terms of use acceptance report Lab 4c: Manage the lifecycle of external users with Azure AD identity governance Lab 4d: Create access reviews for groups and apps Lab 4e: Configure PIM for Azure AD roles Lab 4f: Assign Azure AD role in PIM Lab 4g: Assign Azure resource roles in PIM Lab 4h: Connect data from Azure AD to Azure Sentinel After completing module 4, students will be able to: Mange and maintain Azure AD from creation to solution Use access reviews to maintain your Azure AD Grant access to users with entitlement management [-]

ITIL® 4 Specialist: Monitor, Support and Fulfil [-]