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Nettstudie 12 måneder 5 000 kr
Learn how to improve user and customer experience, as well as the overall success of your service relationships. [+]
Understand the purpose and key concepts of the Service Desk practice, including how it serves as the central point of contact between the service provider and the users, facilitating effective communication. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content mobil-optimised practical exercises     Exam: 20 questions Multiple Choice 30 minutes Closed book Minimum required score to pass: (65%)   [-]
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Nettstudie 12 måneder 12 000 kr
A combined module that covers the key concepts of 5 ITIL Practices: Relationship Management, Supplier Management, Service Level Management, Continual Improvement and Info... [+]
Understand the key concepts of Relationship Management, Supplier Management, Service Level Management, Continual Improvement, and Information Security Management, elucidating their significance in fostering collaboration, ensuring service quality, driving continual improvement, and maintaining information security. This eLearning is: Interactive Self-paced   Device-friendly   12 hours content   Mobile-optimised   Practical exercises   Exam: 60 questions Multiple choise 90 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Receive practical guidance on the processes and activities of Problem Management, including their roles in the service value chain. [+]
Understand the purpose and key concepts of Problem Management, including its role in identifying and managing the root causes of incidents to prevent recurrence.   This eLearning is: Interactive   Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
The purpose of this module is to ensure that the organisation’s suppliers and their performances are managed appropriately to support the seamless provision of quality pr... [+]
Understand the purpose and key concepts of the Supplier Management Practice, elucidating its importance in managing supplier relationships and ensuring value delivery from third-party services. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn best practices for making new and changed services available for use, in line with your organisation's policies and any agreements between the organisation and its ... [+]
Understand the purpose and key concepts of Release Management, elucidating its significance in planning, scheduling, and controlling the build, test, and deployment of releases to ensure they deliver the expected outcomes. The eLearning course: Interactive Self-paced Device-friendly 2-3 hour content Mobile-optimised Practical exercises   Exam:   20 questions Multiple choise Closed book 30 minutes Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 12 000 kr
A combined module that covers the key concepts of 5 ITIL Practices: Incident Management, Service Desk, Service Request Management, Monitoring and Event Management and Pro... [+]
Understand the purpose and key concepts of the Monitor, Support, and Fulfil practices, elucidating their importance in maintaining, supporting, and delivering IT services effectively.InteractiveOur eLearning:Self-pacedDevice-friendly12 hour contentMobile-optimised Exam:60 questionsMultiple Choice90 minutesClosed bookMinimum required score to pass: 65%  [-]
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Nettkurs 12 måneder 12 000 kr
ITIL® 4 Specialist: Drive Stakeholder Value dekker alle typer engasjement og interaksjon mellom en tjenesteleverandør og deres kunder, brukere, leverandører og partnere. [+]
Kurset fokuserer på konvertering av etterspørsel til verdi via IT-relaterte tjenester. Modulen dekker sentrale emner som SLA-design, styring av flere leverandører, kommunikasjon, relasjonsstyring, CX- og UX-design, kartlegging av kunder og mer. E-læringskurset inneholder 18 timer med undervisning, og er delt inn i 8 moduler. Les mer om ITIL® 4 på  AXELOS sine websider. Du vil motta en e-post med tilgang til e-læringen, sertifiseringsvoucher og digital bok fra Peoplecert. Du avtaler tid for sertifiseringen som beskrevet i e-posten fra Peoplecert. [-]
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12 måneder 12 000 kr
A combined module that covers the key concepts of 5 key ITIL practices: Change Enablement, Deployment Management, Release Management, Service Configuration Management, an... [+]
Understand the purpose and key concepts of the Plan, Implement, and Control practices, highlighting their importance in establishing, executing, and governing IT service strategies effectively. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content Mobile-optimised Practical exercises   Exam: 60 questions Multiple Choice 90 Minutes Closed book Pass Mark: 65% [-]
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Oslo 5 dager 46 000 kr
21 Jul
08 Sep
10 Nov
https://www.glasspaper.no/kurs/sise-implementing-and-configuring-cisco-identity-services-engine/ [+]
SISE: Implementing and Configuring Cisco Identity Services Engine [-]
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Virtuelt klasserom 5 dager 28 500 kr
This course covers three central elements of Microsoft 365 enterprise administration: Microsoft 365 tenant and service management, Office 365 management, and Microsoft 36... [+]
COURSE OVERVIEW  In Microsoft 365 tenant and service management, you will examine all the key components that must be planned for when designing your Microsoft 365 tenant. Once this planning phase is complete, you will learn how to configure your Microsoft 365 tenant, including your organizational profile, tenant subscription options, component services, user accounts and licenses, and security groups. Finally, you will learn how to manage your tenant, which includes the configuration of tenant roles and managing your tenant health and services. With your Microsoft 365 tenant now firmly in place, you will examine the key components of Office 365 management. This begins with an overview of Office 365 product functionality, including Exchange Online, SharePoint Online, Microsoft Teams, additional product resources, and device management. You will then transition to configuring Office 365, with a primary focus on configuring Office client connectivity to Office 365. Finally, you will examine how to manage Office 365 ProPlus deployments, from user-driven client installations to centralized Office 365 ProPlus deployments. You will wrap up this section by learning how to configure Office Telemetry and Microsoft Analytics. The course concludes with an in-depth examination of Microsoft 365 identity synchronization, with a focus on Azure Active Directory Connect. You will learn how to plan for and implement Azure AD Connect, how to manage synchronized identities, and how to implement password management in Microsoft 365 using multi-factor authentication and self-service password management. This section wraps up with a comprehensive look at implementing application and external access. You will learn how to add and manage applications in Azure Active Directory, including how to configure multi-tenant applications. You will then examine how to configure Azure AD Application Proxy, including how to install and register a connector and how to publish an on-premises app for remote access. Finally, you will examine how to design and manage solutions for external access. This includes licensing guidance for Azure AD B2B collaboration, creating a collaborative user, and troubleshooting a B2B collaboration. TARGET AUDIENCE This course is designed for persons who are aspiring to the Microsoft 365 Enterprise Admin role and have completed one of the Microsoft 365 role-based administrator certification paths. COURSE OBJECTIVES Designing, configuring, and managing your Microsoft 365 tenant Office 365 product functionality Configuring Office 365 Managing Office 365 ProPlus deployments Planning and implementing identity synchronization Implementing application and external access COURSE CONTENT Module 1: Designing Your Microsoft 365 Tenant Planning Microsoft 365 in your On-premises Infrastructure Planning Your Identity and Authentication Solution Planning Your Service Setup Planning Your Hybrid Enviroment Planning Your Migration to Office 365 Module 2: Configuring Your Microsoft 365 Tenant Planning  Your Microsoft 365 Experience Configuring  Your Microsoft 365 Experience Managing User Accounts and Licenses in Microsoft 365 Managing Security Groups in Microsoft 365 Implementing Your Domain Services Leveraging FastTrack and Partner Services Module 3: Lab 1 - Configuring your Microsoft 365 Tenant Exercise 1 - Set up a Microsoft 365 Trial Tenant Module 4: Managing Your Microsoft 365 Tenant Configuring Tenant Roles Managing Tenant Health and Services Module 5: Lab 2 - Managing your Microsoft 365 Tenant Exercise 1 - Manage Administration Delegation Exercise 2 - Configure Office 365 Message Encryption (OME) Exercise 3 - Monitor and Troubleshoot Office 365 Module 6: Office 365 Overview Exchange Online Overview SharePoint Online Overview Teams Overview Additional Resources Overview Device Management Overview Module 7: Lab 3 - Office 365 Overview Exercise 1 - Exchange Online Overview Exercise 2 - SharePoint Online Overview Exercise 3 - Teams Overview Module 8: Configuring  Office 365 Office 365 Client Overview Configuring Office Client Connectivity to Office 365 Module 9: Managing Office 365 ProPlus Deployments Managing User-Driven Client Installations Managing Centralized Office 365 ProPlus Deployments Configuring Office Telemetry Configuring Microsoft Analytics Module 10: Lab 4 - Managing Office 365 ProPlus installations Exercise 1 - Prepare an Office 365 ProPlus Managed Installation Exercise 2 - Manage a Centralized Office 365 ProPlus Installation Exercise 3 - Deploy and Configure Office Telemetry Components Module 11: Planning and Implementing Identity Synchronization Introduction to Identity Synchronization Planning for Azure AD Connect Implementing Azure AD Connect Managing Synchronized Identities Password Management in Microsoft 365 Module 12: Lab 5 - Implementing Identity Synchronization Exercise 1 - Set up your organization for identity synchronization Exercise 2 - Implement Identity Synchronization Module 13: Implementing Application and External Access Implementing Applications in Azure AD Configuring Azure AD App Proxy Designing Solutions for External Access TEST CERTIFICATION This course helps you to prepare for exam MS100. But as this is part of an expert certification you should already own one of the Microsoft 365 Associate certifications:  Modern Desktop Teamwork Administrator Security Administrator Messaging Administrator. [-]
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Nettkurs 3 timer 549 kr
Datavisualisering handler om hvordan man presenterer data på en oversiktlig og profesjonell måte. Det handler om å gi rask og effektiv innsikt i noe som ellers ville vært... [+]
Datavisualisering handler om hvordan man presenterer data på en oversiktlig og profesjonell måte. Det handler om å gi rask og effektiv innsikt i noe som ellers ville vært uoversiktlig og komplisert. Vi mennesker er langt flinkere til å prosessere data som presenteres visuelt enn vi er til å forstå store regneark fulle av tall. I dette kurset, ledet av Espen Faugstad, vil du lære å opprette, tilpasse og perfeksjonere presentasjonen av data i diagramformat ved hjelp av Microsoft Excel. Du vil lære å representere data i forskjellige diagramtyper, inkludert stolpediagram, linjediagram, sektordiagram, hierarkidiagram, statistisk diagram, radardiagram og kombinasjonsdiagram. For å ta dette kurset, kreves grunnleggende forståelse av hvordan Microsoft Excel fungerer. Kurset er strukturert i følgende kapitler: Kapittel 1: Introduksjon Kapittel 2: Diagramutforming Kapittel 3: Diagramformat Kapittel 4: Diagramtyper Kapittel 5: Annet Kapittel 6: Print Kapittel 7: Avslutning Etter å ha fullført kurset vil du være i stand til å effektivt bruke diagrammer i Excel for å presentere data på en måte som gjør det enkelt for andre å forstå og dra nytte av informasjonen.   Varighet: 2 timer og 44 minutter   Om Utdannet.no: Utdannet.no tilbyr noen av landets beste digitale nettkurs. Vår tjeneste fungerer på samme måte som strømmetjenester for musikk eller TV-serier, der våre kunder betaler en fast månedspris for tilgang til alle kursene vi har tilgjengelig. Vi har opplevd betydelig vekst de siste årene, med over 30 000 registrerte brukere og 1,5 millioner videoavspillinger. Vårt mål er å gjøre kompetanseutvikling engasjerende, spennende og tilgjengelig for alle, og vi har støtte fra Innovasjon Norge og Forskningsrådet. [-]
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Oslo 5 dager 27 500 kr
15 Sep
15 Sep
17 Nov
PL-500T00: Microsoft Power Automate RPA Developer [+]
PL-500: Microsoft Power Automate RPA Developer [-]
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Oslo 5 dager 26 900 kr
15 Sep
15 Sep
01 Dec
C++ Programming - 5 days hands-on [+]
C++ Programming - 5 days hands-on [-]
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4 dager 23 000 kr
This course teaches Azure administrators how to plan, deliver, and manage virtual desktop experiences and remote apps, for any device, on Azure. [+]
 Students will learn through a mix of demonstrations and hands-on lab experiences deploying virtual desktop experiences and apps on Windows Virtual Desktop and optimizing them to run in multi-session virtual environments.Students for AZ-140: Configuring and Operating Windows Virtual Desktop on Microsoft Azure are interested in delivering applications on Windows Virtual Desktop and optimizing them to run in multi-session virtual environments. As a Windows Virtual Desktop administrator, you will closely with the Azure Administrators and Architects, along with Microsoft 365 Administrators. Windows Virtual Desktop administrator responsibilities include planning, deploying, packaging, updating, and maintaining the Azure Windows Virtual Desktop infrastructure. They also create session host images, implement and manage FSLogix, monitor Windows Virtual Desktop performance, and automate Windows Virtual Desktop management tasks. COURSE OBJECTIVES   Select an appropriate licensing model for Windows Virtual Desktop Implement networking for Windows Virtual Desktop Manage Windows Virtual Desktop session hosts by using Azure Bastion Configure storage for FSLogix components Create and manage session host images Implement Azure roles and role-based access control (RBAC) for Windows Virtual Desktop Configure user Windows Virtual Desktop experience settings Install and configure apps on a session host Implement business continuity and disaster recovery Monitor and manage Windows Virtual Desktop performance     COURSE CONTENT Module 1: Plan a Windows Virtual Desktop Architecture In this module, you will learn how to assess existing physical and virtual desktop environments, plan and configure name resolution for Active Directory (AD) and Azure Active Directory Domain Services (Azure AD DS), and plan for Windows Virtual Desktop client deployments. LESSONS M1 Windows Virtual Desktop Architecture Design the WVD architecture Design for user identities and profiles LAB: PREPARE FOR DEPLOYMENT OF AZURE WINDOWS VIRTUAL DESKTOP (AZURE AD DS) LAB: PREPARE FOR DEPLOYMENT OF AZURE WINDOWS VIRTUAL DESKTOP (AD DS) After completing module 1, students will be able to: Understand Windows Virtual Desktop Components Understand personal and pooled desktops Recommend an operating system for a WVD implementation Plan a host pools architecture Module 2: Implement a WVD Infrastructure In this module, you will learn how to manage connectivity to the internet and on-premises networks, create a host pool by using the Azure portal, deploy host pools and hosts by using Azure Resource Manager templates, apply OS and application updates to a running WVD host, and create a master image. LESSONS M2 Implement and manage networking for WVD Implement and manage storage for WVD Create and configure host pools and session hosts Create and manage session host image LAB: CREATE AND CONFIGURE HOST POOLS AND SESSION HOSTS (AZURE AD DS) LAB: DEPLOY HOST POOLS AND SESSION HOSTS BY USING THE AZURE PORTAL (AD DS) LAB: IMPLEMENT AND MANAGE STORAGE FOR WVD (AZURE AD DS) LAB: DEPLOY HOST POOLS AND HOSTS BY USING AZURE RESOURCE MANAGER TEMPLATES LAB: DEPLOY AND MANAGE HOST POOLS AND HOSTS BY USING POWERSHELL After completing module 2, students will be able to: Implement Azure virtual network connectivity Manage connectivity to the internet and on-premises networks Understanding Windows Virtual Desktop network connectivity Configure WVD session hosts using Azure Bastion Configure storage for FSLogix components Configure disks and file shares Modify a session host image Create and use a Shared Image Gallery (SIG) Module 3: Manage Access and Security In this module, you will learn how to plan and implement Azure roles and RBAC for WVD, implement Conditional Access policies for connections, plan and implement MFA, and manage security by using Azure Security Center. LESSONS M3 Manage access Manage security LAB: CONFIGURE CONDITIONAL ACCESS POLICIES FOR CONNECTIONS TO WVD (AD DS) After completing module 3, students will be able to: Manage local roles, groups and rights assignment on WVD session hosts. Configure user restrictions by using AD group policies and Azure AD policies Understand Conditional Access policy components Prepare for Azure Active Directory (Azure AD)-based Conditional Access for Windows Virtual Desktop Implement Azure AD-based Conditional Access for Windows Virtual Desktop Module 4: Manage User Environments and Apps In this module, you will learn how to plan for FSLogix, install FSLogix, configure Cloud Cache, deploy an application as a RemoteApp, and implement and manage OneDrive for Business for a multi-session environment. LESSONS M4 Implement and manage FSLogix Configure user experience settings Install and configure apps on a session host LAB: WINDOWS VIRTUAL DESKTOP PROFILE MANAGEMENT (AZURE AD DS) LAB: WINDOWS VIRTUAL DESKTOP PROFILE MANAGEMENT (AD DS) LAB: WINDOWS VIRTUAL DESKTOP APPLICATION PACKAGING (AD DS) After completing module 4, students will be able to: Configure Profile Containers Configure Azure Files to store profile containers for WVD in an AAD DS environment Implement FSLogix based profiles for Windows Virtual Desktop in Azure AD DS environment Implement FSLogix based profiles for Windows Virtual Desktop Prepare for and create MSIX app packages Implement MSIX app attach container for Windows Virtual Desktop in AD DS environmen Module 5: Monitor and maintain a WVD infrastructure In this module, you will learn how to plan and implement a disaster recovery plan for WVD, configure automation for WVD, implement autoscaling in host pools, and optimize session host capacity and performance. LESSONS M5 Plan and implement business continuity and disaster recovery Automate WVD management tasks Monitor and manage performance and health LAB: IMPLEMENT AUTOSCALING IN HOST POOLS (AD DS) After completing module 5, students will be able to: Plan and implement a disaster recovery plan for WVD Configure automation for WVD Monitor WVD by using Azure Monitor Customize Azure Workbooks for WVD monitoring Configure autoscaling of Windows Virtual Desktop session hosts Verify autoscaling of Windows Virtual Desktop session host [-]
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Nettkurs 5 timer 549 kr
I dette kurset lærer du å annonsere med Google Ads slik at du blir synlig i det øyeblikket kunden søker etter ditt produkt eller tjeneste. Vi lærer deg å opprette og konf... [+]
Bli en ekspert i online annonsering med Google Ads gjennom dette dyptgående kurset ledet av Espen Faugstad, gründer av Utdannet.no og en veteran med over 10 års erfaring i digital markedsføring. Dette kurset er skreddersydd for alle, fra de som aldri har brukt Google Ads før, til de som har erfaring men ønsker å heve sin kompetanse til ekspertnivå. Kurset starter med grunnleggende om hvordan du oppretter og konfigurerer en Google Ads-konto. Du vil lære å installere Google Ads-taggen og konverteringssporing, utføre målgruppe- og søkeordsanalyse, og forstå hvordan Google Ads-auksjonen fungerer. Kurset dekker også hvordan du oppretter og optimaliserer ulike typer annonser, inkludert tekst-, bilde-, video- og remarketingannonser. Med en praktisk tilnærming vil kurset guide deg gjennom prosessen med å sette opp effektive kampanjer, forstå auksjonssystemet, og bruke analyseverktøy for å forbedre dine resultater. Ved kursets slutt vil du ha tilegnet deg den kunnskapen du trenger for å mestre Google Ads og drive effektiv annonsering på vegne av deg selv eller dine klienter.   Innhold: Kapittel 1: Introduksjon Kapittel 2: Målgruppe Kapittel 3: Søkeord Kapittel 4: Auksjon Kapittel 5: Tekstannonser Kapittel 6: Bildeannonser Kapittel 7: Videoannonser Kapittel 8: Remarketing Kapittel 9: Analyse Kapittel 10: Avslutning   Varighet: 5 timer og 12 minutter   Om Utdannet.no: Utdannet.no tilbyr noen av landets beste digitale nettkurs. Tjenesten fungerer på samme måte som strømmetjenester for musikk eller TV-serier. Våre kunder betaler en fast månedspris og får tilgang til alle kursene som er produsert så langt. Plattformen har hatt en god vekst de siste årene og kan skilte med 30.000 registrerte brukere og 1,5 millioner videoavspillinger. Vårt mål er å gjøre kompetanseutvikling moro, spennende og tilgjengelig for alle – og med oss har vi Innovasjon Norge og Forskningsrådet. [-]
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