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Nettstudie 12 måneder 5 000 kr
Learn to provide accurate and reliable information about the configuration of services and configuration support items when and where it is needed. [+]
Understand the purpose and key concepts of Service Configuration Management, including its role in maintaining accurate and reliable information about configuration items (CIs) within the IT infrastructure. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content Mobile-optimised Practical exercises   Exam: 20 questions Multiple Choice 30 Minutes Closed book Pass Mark: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn how to improve user and customer experience, as well as the overall success of your service relationships. [+]
Understand the purpose and key concepts of the Service Desk practice, including how it serves as the central point of contact between the service provider and the users, facilitating effective communication. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content mobil-optimised practical exercises     Exam: 20 questions Multiple Choice 30 minutes Closed book Minimum required score to pass: (65%)   [-]
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Nettstudie 12 måneder 5 000 kr
Learn how to move new or changed hardware, software, documentation, processes, or any other component to live environments, and how to deploy components to other environm... [+]
Understand the purpose and key concepts of Deployment Management, highlighting its importance in managing the deployment of new or changed services into the live environment. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours of content   Mobile-optimised   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 12 000 kr
A combined module that covers the key concepts of 5 ITIL Practices: Relationship Management, Supplier Management, Service Level Management, Continual Improvement and Info... [+]
Understand the key concepts of Relationship Management, Supplier Management, Service Level Management, Continual Improvement, and Information Security Management, elucidating their significance in fostering collaboration, ensuring service quality, driving continual improvement, and maintaining information security. This eLearning is: Interactive Self-paced   Device-friendly   12 hours content   Mobile-optimised   Practical exercises   Exam: 60 questions Multiple choise 90 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
The purpose of this module is to provide best practice guidance on how to set clear, business-based targets for service utility, warranty and experience. [+]
Understand the purpose and key concepts of the Service Level Management Practice, elucidating its significance in defining, negotiating, and managing service levels to meet customer expectations. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettkurs 12 måneder 11 500 kr
ITIL® er det mest utbredte og anerkjente rammeverket for IT Service Management (ITSM) i verden, og ITIL® 4 Foundation er et introduksjonskurs til rammeverket. [+]
ITIL® 4 Foundation-kurset er en introduksjon til ITIL® 4. Kurset lar kandidater se på IT-tjenestestyring gjennom en ende-til-ende driftsmodell, som inkluderer oppretting, levering og kontinuerlig forbedring av IT-relaterte produkter og tjenester. E-læringskurset inneholder 12 timer med undervisning, og er delt inn i 8 moduler. Les mer om ITIL® 4 på AXELOS sine websider. Inkluderer: Tilgang til ITIL® 4 Foundation e-læring (engelsk) i 12 måneder. ITIL® Foundation online voucher til sertifiseringstest + digital ITIL Foundation bok Du vil motta en e-post med tilgang til e-læringen, sertifiseringsvoucher og digital bok fra Peoplecert. Du avtaler tid for sertifiseringen som beskrevet i e-posten fra Peoplecert. Sertifiseringen består av: 40 spørsmål Multiple Choice 60 minutter + 15 minutter til rådighet dersom du ikke har engelsk som morsmål For å bestå må du ha minimum 26 riktige (65%) Ingen hjelpemidler tillatt ITIL®/PRINCE2®/MSP®/MoP® are registered trademarks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. [-]
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1 dag 9 500 kr
19 Sep
14 Nov
AZ-1008: Administer Active Directory Domain Services [+]
AZ-1008: Administer Active Directory Domain Services [-]
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Nettstudie 12 måneder 5 000 kr
Learn to deliver an agreed quality of service by handling all predefined, user-initiated service requests in an effective and user-friendly manner. [+]
Understand the purpose and key concepts of the Continual Improvement Practice, elucidating its significance in fostering a culture of ongoing improvement and innovation within the organisation. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettkurs 2 timer 549 kr
Vil du lære å utnytte mer av Microsoft Teams? Da anbefaler vi vårt nye nettkurs med videoundervisning, utviklet av ekspertinstruktør Espen Faugstad. Kurset er skreddersyd... [+]
Oppdag kraften i effektivt samarbeid med Microsoft Teams gjennom dette omfattende nettkurset ledet av Espen Faugstad. Kurset er skreddersydd for å gi deg en grundig forståelse av Teams' funksjoner, slik at du kan styrke kommunikasjon og samarbeid i organisasjonen din. Lær å navigere i Teams, administrere teams og kanaler, chatte effektivt, holde møter, og dele filer, samt integrere med andre Microsoft 365-applikasjoner og tredjepartsverktøy. Dette kurset er ideelt for alle roller – fra de som er ansvarlige for administrasjonen av Microsoft Teams, til teamledere som ønsker å forbedre samarbeidet, og ansatte som ønsker å jobbe mer effektivt. Meld deg på i dag for å bli en ekspert i Microsoft Teams og ta skrittet mot en mer effektiv og produktiv arbeidshverdag med veiledning fra Espen Faugstad.   Innhold: Kapittel 1: Introduksjon Kapittel 2: Kom i gang Kapittel 3: Teams og kanaler Kapittel 4: Kommunikasjon Kapittel 5: Møter og videosamtaler Kapittel 6: Filhåndtering og samarbeid Kapittel 7: Ekstra funksjonalitet Kapittel 8: Avslutning   Varighet: 1 time og 47 minutter   Om Utdannet.no: Utdannet.no tilbyr noen av landets beste digitale nettkurs. Tjenesten fungerer på samme måte som strømmetjenester for musikk eller TV-serier. Våre kunder betaler en fast månedspris og får tilgang til alle kursene som er produsert så langt. Plattformen har hatt en god vekst de siste årene og kan skilte med 30.000 registrerte brukere og 1,5 millioner videoavspillinger. Vårt mål er å gjøre kompetanseutvikling moro, spennende og tilgjengelig for alle – og med oss har vi Innovasjon Norge og Forskningsrådet. [-]
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Virtuelt klasserom 3 timer 2 500 kr
04 Sep
23 Oct
04 Dec
I dette kurset har vi satt sammen en del avanserte emner og funksjoner og hensikten er å gi deltakerne en dypere forståelse av hvordan Excel fungerer, men også gi deltake... [+]
Tekstbehandling i Excel Hvis, Hvis.sett Feilhåndtering / Datavalidering Sammensatte funksjoner Avanserte oppslag Tabellfunksjonalitet Det er fordelaktig å ha to skjermer - en til å følge kurset og en til å gjøre det kursholder demonstrerer. Kurset gjennomføres i sanntid med nettundervisning via Teams. Det blir mulighet for å stille spørsmål, ha diskusjoner, demonstrasjoner og øvelser. Du vil motta en invitasjon til Teams fra kursholder. [-]
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Nettkurs 12 måneder 10 900 kr
This course comprehensively covers the ArchiMate® 3 modeling language and how it can be practically applied when creating enterprise architecture models. [+]
This course is ideal for individuals or teams who wish to build a solid understanding of ArchiMate 3 and develop architecture artifacts using ArchiMate. What's new in ArchiMate 3.0? Like ArchiMate 2, ArchiMate 3 is a comprehensive modeling language that allows architects to create commonly understood and integrated visualizations of the essential enterprise architecture domains. Published as an Open Group Standard in June 2016, the ArchiMate 3 specification is a major update to ArchiMate 2.1. New features in version 3 include:• New concepts - Strategy and Motivation• New entities – Application, Technology and Implementation layers• Better ways to connect planning with implementation• Improvements in cross-layer relationships• New ‘Physical’ layer• Improvements in the viewpoints definition mechanism   Examination Certification in ArchiMate requires you to pass both a Foundation exam and a Certified exam.The Foundation exam is a closed book, multiple choice exam consisting of 40 questions. There is a time limit of 60 minutes and the pass-rate is 60%.After passing the Foundation exam you can then move onto the Practitioner exam, which is an open book, multiple choice exam consisting of eight questions. There is a time limit of 90 minutes and the pass-rate is 70%.A number of exercises are interspersed throughout the course, which are aimed at testing your understanding and practical application of the training you have just received. At the end of the course, a number of mock-exam case study scenarios are provided which have been designed to simulate the actual exam.After passing both exams you will become a certified ArchiMate 3 Practitioner! [-]
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4 dager 21 000 kr
This course teaches IT Professionals how to manage their Azure subscriptions, secure identities, administer the infrastructure, configure virtual networking, connect Azur... [+]
This course teaches IT Professionals how to manage their Azure subscriptions, secure identities, administer the infrastructure, configure virtual networking, connect Azure and on-premises sites, manage network traffic, implement storage solutions, create and scale virtual machines, implement web apps and containers, back up and share data, and monitor your solution.   TARGET AUDIENCE This course is for Azure Administrators. The Azure Administrator implements, manages, and monitors identity, governance, storage, compute, and virtual networks in a cloud environment. The Azure Administrator will provision, size, monitor, and adjust resources as appropriate. COURSE OBJECTIVES After completing this course you should be able to: Secure and manage identities with Azure Active Directory. Implement and manage users and groups. Implement and manage Azure subscriptions and accounts. Implement Azure Policy, including custom policies. Use RBAC to assign permissions. Leverage Azure Resource Manager to organize resources. Use the Azure Portal and Cloud Shell. Use Azure PowerShell and CLI. Use ARM Templates to deploy resources. Implement virtual networks and subnets. Configure public and private IP addressing. Configure network security groups. Configure Azure Firewall. Configure private and public DNS zones Configure VNet Peering. Configure VPN gateways. Choose the appropriate intersite connectivity solution. Configure network routing including custom routes and service endpoints. Configure an Azure Load Balancer. Configure and Azure Application Gateway. Choose the appropriate network traffic solution. Create Azure storage accounts. Configure blob containers. Secure Azure storage. Configure Azure files shares and file sync. Manage storage with tools such as Storage Explorer Plan for virtual machine implementations. Create virtual machines. Configure virtual machine availability, including scale sets. Use virtual machine extensions. Create an app service plan. Create a web app. Implement Azure Container Instances. Implement Azure Kubernetes Service. Backup and restore file and folders. Backup and restore virtual machines. Use Azure Monitor. Create Azure alerts. Query using Log Analytics. Use Network Watcher.   COURSE CONTENT   Module 1: Identity Azure Active Directory Users and Groups Lab : Manage Azure Active Directory Identities Module 2: Governance and Compliance Subscriptions and Accounts Azure Policy Role-based Access Control (RBAC) Lab : Manage Subscriptions and RBAC Lab : Manage Governance via Azure Policy Module 3: Azure Administration Azure Resource Manager Azure Portal and Cloud Shell Azure PowerShell and CLI ARM Templates Lab : Manage Azure resources by Using the Azure Portal Lab : Manage Azure resources by Using ARM Templates Lab : Manage Azure resources by Using Azure PowerShell Lab : Manage Azure resources by Using Azure CLI Module 4: Virtual Networking Virtual Networks IP Addressing Network Security groups Azure Firewall Azure DNS Lab : Implement Virtual Networking Module 5: Intersite Connectivity VNet Peering VPN Gateway Connections ExpressRoute and Virtual WAN Lab : Implement Intersite Connectivity Module 6: Network Traffic Management Network Routing and Endpoints Azure Load Balancer Azure Application Gateway Traffic Manager Lab : Implement Traffic Management Module 7: Azure Storage Storage Accounts Blob Storage Storage Security Azure Files and File Sync Managing Storage Lab : Manage Azure storage Module 8: Azure Virtual Machines Virtual Machine Planning Creating Virtual Machines Virtual Machine Availability Virtual Machine Extensions Lab : Manage virtual machines Module 9: Serverless Computing Azure App Service Plans Azure App Service Container Services Azure Kubernetes Service Lab : Implement Web Apps Lab : Implement Azure Container Instances Lab : Implement Azure Kubernetes Service Module 10: Data Protection File and Folder Backups Virtual Machine Backups Lab : Implement Data Protection Module 11: Monitoring Azure Monitor Azure Alerts Log Analytics Network Watcher Lab : Implement Monitoring     [-]
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Virtuelt eller personlig 2 timer 2 450 kr
Hypotesetesting avgjør om datasett har signifikant forskjellig snitt eller variasjon for å bestemme rotårsaker, årsakssammenhenger eller effekt av endringer. [+]
Kurs i hypotesetesting I forbedringsarbeid og problemløsning tester vi hypoteser for å bestemme rotårsaker og årsakssammenhenger. Dette kurset lærer deg å utforme og teste hypoteser. Du får svar på spørsmål som: Er det signifikante forskjeller i gjennomsnitt eller variasjon? Har endringen vi har gjort medført en signifikant forbedring?   Kurset er for deg som vil: utforme hypotese basert på egne teorier om rotårsak eller årsakssammenhenger bestemme om datasett har signifikante forskjelliger i gjennomsnitt eller variasjon avgjøre om forbedringsarbeid har gitt signifikante forskjeller forstå årsakssammenhenger ved hjelp av statistikk   Du lærer følgende: Bruk av statistisk hypotesetesting Praktisk og statistisk signifikans Statistikk og sannsynlighet Utforme hypotese Velge Hypotesetest (type data, fordeling, statistikk av interesse, # populasjoner) Trekke konklusjon basert på p-verdi Type I og type II feil Vurdering av datautvalg og prøveantall Bruke av p-verdi Vi bruker praktiske eksempler og øvelser i undervisningen.     Kursholder Kursholder Sissel Pedersen Lundeby er IASSC (International association for Six Sigma certification) akkreditert kursholder (eneste i Norge per januar 2022): "This accreditation publically reflects that you have met the standards established by IASSC such that those who participate in a training program led by you can expect to receive an acceptable level of knowledge transfer consistent with the Lean Six Sigma belt Bodies of Knowledge as established by IASSC."  Hypotesetesting er et av verktøyene som benyttes innen Lean Six Sigma, og Sissel har bred erfaring med anvendelse av dette verktøyet.  Sissel er utdannet sivilingeniør i kjemiteknikk fra NTNU, og har mer enn 20 års erfaring innen produksjon og miljøteknologi. Hennes Lean Six Sigma opplæring startet i 2002, hos et amerikansk firma, hvor hun ble Black Belt sertifisert. I 2017 ble hun også Black Belt sertifisert gjennom IASSC. Sissel har svært god erfaring med å bruke Lean Six Sigma til forbedringer, og fokuserer på å skape målbare resultater. Kursene bruker praktiske, gjenkjennelige eksempler, og formidler Lean Six Sigma på en enkel, forståelig måte.      Tilbakemeldinger "Inspirerende, faglig dyktig, folkeliggjør et teoretisk fagområde" Espen Fjeld, Kommersiell direktør hos Berendsen "Faglig meget dyktig og klar fremføring. Morsom og skaper tillit" Jon Sørensen, Produksjonsleder hos Berendsen "10/10 flink til å nå alle" Erlend Stene, Salgsleder hos Berendsen "Tydelig og bra presentert. God til å kontrollspørre og lytte (sjekke forståelse)" Morten Bodding, Produksjonsleder hos Berendsen "Utgjorde en forskjell, engasjert og dyktig" Kursdeltager fra EWOS "Du er inspirerende, positiv og dyktig i faget" Kursdeltager fra EWOS "Jeg var veldig imponert over Sissels Lean Six Sigma kunnskap. Hun gjør det enkelt å identifisere forbedringer og skape resultater" Daryl Powell, Lean Manager, Kongsberg Maritime Subsea   Praktisk informasjon Kurset arrangeres på forespørsel fra bedrifter. Åpne kurs arrangeres ihht kurskalenderen. Kurset består av et nettmøte på 2 timer. [-]
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Nettkurs 365 dager 2 995 kr
Excel for Økonomer - elæringskurs [+]
Excel for Økonomer - elæringskurs [-]
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Bedriftsintern 3 dager 27 000 kr
This three-day instructor-led class introduces participants to the comprehensive and flexible infrastructure and platform services provided by Google Cloud, with a focus ... [+]
Through a combination of presentations, demos, and hands-on labs, participants explore and deploy solution elements, including infrastructure components such as networks, systems, and application services. This course also covers deploying practical solutions including securely interconnecting networks, customer-supplied encryption keys, security and access management, quotas and billing, and resource monitoring. Course Objectives This course teaches participants the following skills: Configure VPC networks and virtual machines Administer Identity and Access Management for resources Implement data storage services in Google Cloud Manage and examine billing of Google Cloud resources Monitor resources using Google Cloud services Connect your infrastructure to Google Cloud Configure load balancers and autoscaling for VM instances Automate the deployment of Google Cloud infrastructure services Leverage managed services in Google Cloud All courses will be delivered in partnership with ROI Training, Google Cloud Premier Partner, using a Google Authorized Trainer. Course Outline Module 1: Introduction to Google Cloud -List the different ways of interacting with Google Cloud-Use the Cloud Console and Cloud Shell-Create Cloud Storage buckets-Use the Google Cloud Marketplace to deploy solutions Module 2: Virtual Networks -List the VPC objects in Google Cloud-Differentiate between the different types of VPC networks-Implement VPC networks and firewall rules-Implement Private Google Access and Cloud NAT Module 3: Virtual Machines -Recall the CPU and memory options for virtual machines-Describe the disk options for virtual machines-Explain VM pricing and discounts-Use Compute Engine to create and customize VM instances Module 4: Cloud IAM -Describe the Cloud IAM resource hierarchy-Explain the different types of IAM roles-Recall the different types of IAM members-Implement access control for resources using Cloud IAM Module 5: Data Storage Services -Differentiate between Cloud Storage, Cloud SQL, Cloud Spanner, Cloud Firestore and Cloud Bigtable-Choose a data storage service based on your requirements-Implement data storage services Module 6: Resource Management -Describe the cloud resource manager hierarchy-Recognize how quotas protect Google Cloud customers-Use labels to organize resources-Explain the behavior of budget alerts in Google Cloud-Examine billing data with BigQuery Module 7: Resource Monitoring -Describe the services for monitoring, logging, error reporting, tracing, and debugging-Create charts, alerts, and uptime checks for resources with Cloud Monitoring-Use Cloud Debugger to identify and fix errors Module 8: Interconnecting Networks -Recall the Google Cloud interconnect and peering services available to connect your infrastructure to Google Cloud-Determine which Google Cloud interconnect or peering service to use in specific circumstances-Create and configure VPN gateways-Recall when to use Shared VPC and when to use VPC Network Peering Module 9: Load Balancing and Autoscaling -Recall the various load balancing services-Determine which Google Cloud load balancer to use in specific circumstances-Describe autoscaling behavior-Configure load balancers and autoscaling Module 10: Infrastructure Modernization -Automate the deployment of Google Cloud services using Deployment Manager or Terraform-Outline the Google Cloud Marketplace Module 11: Managed Services Describe the managed services for data processing in Google Cloud [-]
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