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Nettstudie 12 måneder 5 000 kr
Learn how to improve user and customer experience, as well as the overall success of your service relationships. [+]
Understand the purpose and key concepts of the Service Desk practice, including how it serves as the central point of contact between the service provider and the users, facilitating effective communication. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content mobil-optimised practical exercises     Exam: 20 questions Multiple Choice 30 minutes Closed book Minimum required score to pass: (65%)   [-]
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Nettstudie 12 måneder 5 000 kr
The purpose of this module is to provide best practice guidance on how to set clear, business-based targets for service utility, warranty and experience. [+]
Understand the purpose and key concepts of the Service Level Management Practice, elucidating its significance in defining, negotiating, and managing service levels to meet customer expectations. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn to provide accurate and reliable information about the configuration of services and configuration support items when and where it is needed. [+]
Understand the purpose and key concepts of Service Configuration Management, including its role in maintaining accurate and reliable information about configuration items (CIs) within the IT infrastructure. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content Mobile-optimised Practical exercises   Exam: 20 questions Multiple Choice 30 Minutes Closed book Pass Mark: 65% [-]
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Nettstudie 12 måneder 12 000 kr
A combined module that covers the key concepts of 5 ITIL Practices: Relationship Management, Supplier Management, Service Level Management, Continual Improvement and Info... [+]
Understand the key concepts of Relationship Management, Supplier Management, Service Level Management, Continual Improvement, and Information Security Management, elucidating their significance in fostering collaboration, ensuring service quality, driving continual improvement, and maintaining information security. This eLearning is: Interactive Self-paced   Device-friendly   12 hours content   Mobile-optimised   Practical exercises   Exam: 60 questions Multiple choise 90 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn to deliver an agreed quality of service by handling all predefined, user-initiated service requests in an effective and user-friendly manner. [+]
Understand the purpose and key concepts of the Continual Improvement Practice, elucidating its significance in fostering a culture of ongoing improvement and innovation within the organisation. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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1 dag 9 500 kr
19 Sep
14 Nov
AZ-1008: Administer Active Directory Domain Services [+]
AZ-1008: Administer Active Directory Domain Services [-]
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Nettstudie 12 måneder 5 000 kr
Learn how to move new or changed hardware, software, documentation, processes, or any other component to live environments, and how to deploy components to other environm... [+]
Understand the purpose and key concepts of Deployment Management, highlighting its importance in managing the deployment of new or changed services into the live environment. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours of content   Mobile-optimised   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Oslo Bergen Og 1 annet sted 3 dager 23 500 kr
13 Aug
15 Oct
12 Nov
ISTQB Foundation v4.0 Certificate [+]
ISTQB Foundation v4.0 Certificate [-]
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5 dager 25 500 kr
MS-100: Microsoft 365 Identity and Services [+]
MS-100: Microsoft 365 Identity and Services [-]
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Virtuelt eller personlig 3 dager 12 400 kr
Utvikle 3D-modeller og lage realistiske bilder og animasjoner av disse. [+]
AutoCAD 3D introduksjonskurs: Deltagerne skal kunne skille mellom ulike modelltyper, og kjenne til grunnprinsipper for 3D-modellering og bruk av koordinatsystem, samt beherske bruk av betraktningsvinkler og skjermnavigering. Koordinatsystemer Angivelse av punkter i rommet Solid modellering Surface modellering Mesh modellering Sette opp Layout i paperspace, projeksjoner og snitt Lagstruktur og lagdefinisjon, farger, linjetyper, målsetting Lyssetting, naturlig sollys og lokale lyskilder Knytte materialer til objekt eller til lag Renderfunksjoner Animasjon og video [-]
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1 dag 9 500 kr
10 Oct
12 Dec
AZ-2005: Develop AI agents using Azure OpenAI and the Semantic Kernel SDK [+]
AZ-2005: Develop AI agents using Azure OpenAI and the Semantic Kernel SDK [-]
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Nettkurs 6 timer 549 kr
Dette er første del av læringsstien «Frontend-utvikler» hvor vi skal lære deg alle ferdighetene du trenger for å lage raske og moderne nettsider. Vi går ut i fra at du ik... [+]
Start din reise som frontend-utvikler med kurset "HTML: Komplett" ledet av Espen Faugstad hos Utdannet.no. Dette kurset er første trinn i læringsstien «Frontend-utvikler», designet for å gi deg alle nødvendige ferdigheter for å bygge raske og moderne nettsider. Vi antar ingen tidligere kunnskap om HTML, CSS eller JavaScript, og du vil lære alt fra grunnleggende til avanserte teknikker. Kurset begynner med HTML, hjertet av webutvikling, og vil ta deg gjennom grunnleggende syntaks, tekstformatering, oppretting av lenker, håndtering av multimedia, og mye mer. Du vil også lære å strukturere nettsider effektivt, jobbe med tabeller og skjemaer, og til slutt lage et prosjekt som demonstrerer dine nye ferdigheter. Etter å ha fullført dette kurset, vil du være godt rustet til å fortsette med CSS og JavaScript for å skape vakre, responsive og lynraske nettsider som fungerer utmerket på alle enheter.   Innhold: Kapittel 1: Introduksjon Kapittel 2: Internett Kapittel 3: Syntaks Kapittel 4: Tekst Kapittel 5: Link Kapittel 6: Multimedia Kapittel 7: Tabell Kapittel 8: Skjema Kapittel 9: Struktur Kapittel 10: Prosjekt Kapittel 11: Avslutning   Varighet: 5 timer og 55 minutter   Om Utdannet.no: Utdannet.no tilbyr noen av landets beste digitale nettkurs. Tjenesten fungerer på samme måte som strømmetjenester for musikk eller TV-serier. Våre kunder betaler en fast månedspris og får tilgang til alle kursene som er produsert så langt. Plattformen har hatt en god vekst de siste årene og kan skilte med 30.000 registrerte brukere og 1,5 millioner videoavspillinger. Vårt mål er å gjøre kompetanseutvikling moro, spennende og tilgjengelig for alle – og med oss har vi Innovasjon Norge og Forskningsrådet. [-]
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Oslo 5 dager 27 500 kr
01 Sep
01 Sep
20 Oct
MS-102: Microsoft 365 Administrator Essentials [+]
MS-102: Microsoft 365 Administrator [-]
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Virtuelt eller personlig 3 dager 11 800 kr
26 Aug
23 Sep
28 Oct
Kurset vil gi en grundig gjennomgang av hovedkommandoene i AutoCAD. Deltagerne vil også få nødvendig forståelse for prinsipper og arbeidsmetoder i programmet. [+]
Kurset vil gi deg en grunnleggende forståelse i bruk av tegne- og konstruksjonsprogrammet AutoCAD. AutoCAD 2D Grunnkurs:• Hovedprinsipper i AutoCAD's brukergrensesnitt• Oppretting og lagring av tegninger• Tegne- og editeringskommandoer• Hjelpefunksjoner for å tegne nøyaktig• Skjermstyring• Lagoppbygging og struktur• Målsetting, teksting og skravering• Symbol- og blokkhåndtering• Layout/plotting   Etter gjennomført kurs skal kursdeltagerne bl.a. kunne bruke AutoCAD til å: • Opprette tegninger• Utføre de vanligste tegne- og editeringsfunksjoner• Bruke og forstå lagoppbygging• Målsette og påføre tekst• Skrive ut tegning i målestokk  [-]
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4 dager 21 000 kr
This course teaches IT Professionals how to manage their Azure subscriptions, secure identities, administer the infrastructure, configure virtual networking, connect Azur... [+]
This course teaches IT Professionals how to manage their Azure subscriptions, secure identities, administer the infrastructure, configure virtual networking, connect Azure and on-premises sites, manage network traffic, implement storage solutions, create and scale virtual machines, implement web apps and containers, back up and share data, and monitor your solution.   TARGET AUDIENCE This course is for Azure Administrators. The Azure Administrator implements, manages, and monitors identity, governance, storage, compute, and virtual networks in a cloud environment. The Azure Administrator will provision, size, monitor, and adjust resources as appropriate. COURSE OBJECTIVES After completing this course you should be able to: Secure and manage identities with Azure Active Directory. Implement and manage users and groups. Implement and manage Azure subscriptions and accounts. Implement Azure Policy, including custom policies. Use RBAC to assign permissions. Leverage Azure Resource Manager to organize resources. Use the Azure Portal and Cloud Shell. Use Azure PowerShell and CLI. Use ARM Templates to deploy resources. Implement virtual networks and subnets. Configure public and private IP addressing. Configure network security groups. Configure Azure Firewall. Configure private and public DNS zones Configure VNet Peering. Configure VPN gateways. Choose the appropriate intersite connectivity solution. Configure network routing including custom routes and service endpoints. Configure an Azure Load Balancer. Configure and Azure Application Gateway. Choose the appropriate network traffic solution. Create Azure storage accounts. Configure blob containers. Secure Azure storage. Configure Azure files shares and file sync. Manage storage with tools such as Storage Explorer Plan for virtual machine implementations. Create virtual machines. Configure virtual machine availability, including scale sets. Use virtual machine extensions. Create an app service plan. Create a web app. Implement Azure Container Instances. Implement Azure Kubernetes Service. Backup and restore file and folders. Backup and restore virtual machines. Use Azure Monitor. Create Azure alerts. Query using Log Analytics. Use Network Watcher.   COURSE CONTENT   Module 1: Identity Azure Active Directory Users and Groups Lab : Manage Azure Active Directory Identities Module 2: Governance and Compliance Subscriptions and Accounts Azure Policy Role-based Access Control (RBAC) Lab : Manage Subscriptions and RBAC Lab : Manage Governance via Azure Policy Module 3: Azure Administration Azure Resource Manager Azure Portal and Cloud Shell Azure PowerShell and CLI ARM Templates Lab : Manage Azure resources by Using the Azure Portal Lab : Manage Azure resources by Using ARM Templates Lab : Manage Azure resources by Using Azure PowerShell Lab : Manage Azure resources by Using Azure CLI Module 4: Virtual Networking Virtual Networks IP Addressing Network Security groups Azure Firewall Azure DNS Lab : Implement Virtual Networking Module 5: Intersite Connectivity VNet Peering VPN Gateway Connections ExpressRoute and Virtual WAN Lab : Implement Intersite Connectivity Module 6: Network Traffic Management Network Routing and Endpoints Azure Load Balancer Azure Application Gateway Traffic Manager Lab : Implement Traffic Management Module 7: Azure Storage Storage Accounts Blob Storage Storage Security Azure Files and File Sync Managing Storage Lab : Manage Azure storage Module 8: Azure Virtual Machines Virtual Machine Planning Creating Virtual Machines Virtual Machine Availability Virtual Machine Extensions Lab : Manage virtual machines Module 9: Serverless Computing Azure App Service Plans Azure App Service Container Services Azure Kubernetes Service Lab : Implement Web Apps Lab : Implement Azure Container Instances Lab : Implement Azure Kubernetes Service Module 10: Data Protection File and Folder Backups Virtual Machine Backups Lab : Implement Data Protection Module 11: Monitoring Azure Monitor Azure Alerts Log Analytics Network Watcher Lab : Implement Monitoring     [-]
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