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Nettstudie 12 måneder 5 000 kr
Learn how to improve user and customer experience, as well as the overall success of your service relationships. [+]
Understand the purpose and key concepts of the Service Desk practice, including how it serves as the central point of contact between the service provider and the users, facilitating effective communication. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content mobil-optimised practical exercises     Exam: 20 questions Multiple Choice 30 minutes Closed book Minimum required score to pass: (65%)   [-]
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Nettkurs 12 måneder 12 000 kr
ITIL® 4 Specialist: Drive Stakeholder Value dekker alle typer engasjement og interaksjon mellom en tjenesteleverandør og deres kunder, brukere, leverandører og partnere. [+]
Kurset fokuserer på konvertering av etterspørsel til verdi via IT-relaterte tjenester. Modulen dekker sentrale emner som SLA-design, styring av flere leverandører, kommunikasjon, relasjonsstyring, CX- og UX-design, kartlegging av kunder og mer. E-læringskurset inneholder 18 timer med undervisning, og er delt inn i 8 moduler. Les mer om ITIL® 4 på  AXELOS sine websider. Du vil motta en e-post med tilgang til e-læringen, sertifiseringsvoucher og digital bok fra Peoplecert. Du avtaler tid for sertifiseringen som beskrevet i e-posten fra Peoplecert. [-]
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12 måneder 12 000 kr
A combined module that covers the key concepts of 5 key ITIL practices: Change Enablement, Deployment Management, Release Management, Service Configuration Management, an... [+]
Understand the purpose and key concepts of the Plan, Implement, and Control practices, highlighting their importance in establishing, executing, and governing IT service strategies effectively. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content Mobile-optimised Practical exercises   Exam: 60 questions Multiple Choice 90 Minutes Closed book Pass Mark: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Receive practical guidance on the processes and activities of Problem Management, including their roles in the service value chain. [+]
Understand the purpose and key concepts of Problem Management, including its role in identifying and managing the root causes of incidents to prevent recurrence.   This eLearning is: Interactive   Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
The purpose of this module is to ensure that the organisation’s suppliers and their performances are managed appropriately to support the seamless provision of quality pr... [+]
Understand the purpose and key concepts of the Supplier Management Practice, elucidating its importance in managing supplier relationships and ensuring value delivery from third-party services. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 12 000 kr
A combined module that covers the key concepts of 5 ITIL Practices: Relationship Management, Supplier Management, Service Level Management, Continual Improvement and Info... [+]
Understand the key concepts of Relationship Management, Supplier Management, Service Level Management, Continual Improvement, and Information Security Management, elucidating their significance in fostering collaboration, ensuring service quality, driving continual improvement, and maintaining information security. This eLearning is: Interactive Self-paced   Device-friendly   12 hours content   Mobile-optimised   Practical exercises   Exam: 60 questions Multiple choise 90 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 12 000 kr
A combined module that covers the key concepts of 5 ITIL Practices: Incident Management, Service Desk, Service Request Management, Monitoring and Event Management and Pro... [+]
Understand the purpose and key concepts of the Monitor, Support, and Fulfil practices, elucidating their importance in maintaining, supporting, and delivering IT services effectively.InteractiveOur eLearning:Self-pacedDevice-friendly12 hour contentMobile-optimised Exam:60 questionsMultiple Choice90 minutesClosed bookMinimum required score to pass: 65%  [-]
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Nettstudie 12 måneder 5 000 kr
Learn best practices for making new and changed services available for use, in line with your organisation's policies and any agreements between the organisation and its ... [+]
Understand the purpose and key concepts of Release Management, elucidating its significance in planning, scheduling, and controlling the build, test, and deployment of releases to ensure they deliver the expected outcomes. The eLearning course: Interactive Self-paced Device-friendly 2-3 hour content Mobile-optimised Practical exercises   Exam:   20 questions Multiple choise Closed book 30 minutes Minimum required score to pass: 65% [-]
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Virtuelt eller personlig 3 dager 12 480 kr
Kurset som får deg godt i gang med Inventor [+]
Fleksible kurs for fremtidenNy kunnskap skal gi umiddelbar effekt, og samtidig være holdbar og bærekraftig på lang sikt. NTI AS har 30 års erfaring innen kurs og kompetanseheving, og utdanner årlig rundt 10.000 personer i Nord Europa innen CAD, BIM, industri, design og konstruksjon. Inventor grunnkurs Her er et utvalg av temaene du vil lære på kurset: Generelt Part-modellering (3D-komponenter) Samlinger Skjelettmodellering på basisnivå Tegninger i 2D Autodesk Inventor 3D CAD programvare brukes til produktdesign, rendering og simuleringer. Løsningen er viktig når smarte ideer skal bli til produksjonsklar design, og for å utvikle fremtidens produkter og tjenester. Inventor tilfører større kvalitet til utviklingsprosesser med smarte funksjoner som optimaliserer, gjør det enkelt å «se» modellen, og simulere hvordan konseptet/prototypen vil fungere i bruk.   Dette er et populært kurs, meld deg på nå!   Tilpassete kurs for bedrifterVi vil at kundene våre skal være best på det de gjør - hele tiden.  Derfor tenker vi langsiktig om kompetanseutvikling og ser regelmessig kunnskapsløft som en naturlig del av en virksomhet. Vårt kurskonsept bygger på et moderne sett av ulike læringsmiljøer, som gjør det enkelt å finne riktig løsning uansett behov. Ta kontakt med oss på telefon 483 12 300, epost: salg@nticad.no eller les mer på www.nticad.no [-]
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Virtuelt klasserom 3 dager 20 000 kr
This course teaches Network Engineers how to design, implement, and maintain Azure networking solutions. [+]
COURSE OVERVIEW  This course covers the process of designing, implementing, and managing core Azure networking infrastructure, Hybrid Networking connections, load balancing traffic, network routing, private access to Azure services, network security and monitoring. Learn how to design and implement a secure, reliable, network infrastructure in Azure and how to establish hybrid connectivity, routing, private access to Azure services, and monitoring in Azure. TARGET AUDIENCE This course is aimed at Network Engineers looking to specialize in Azure networking solutions. An Azure Network engineer designs and implements core Azure networking infrastructure, hybrid networking connections, load balance traffic, network routing, private access to Azure services, network security and monitoring. The azure network engineer will manage networking solutions for optimal performance, resiliency, scale, and security. COURSE CONTENT Module 1: Azure Virtual Networks In this module you will learn how to design and implement fundamental Azure Networking resources such as virtual networks, public and private IPs, DNS, virtual network peering, routing, and Azure Virtual NAT. Azure Virtual Networks Public IP Services Public and Private DNS Cross-VNet connectivity Virtual Network Routing Azure virtual Network NAT Lab 1: Design and implement a Virtual Network in Azure Lab 2: Configure DNS settings in Azure Lab 3: Connect Virtual Networks with Peering After completing module 1, students will be able to: Implement virtual networks Configure public IP services Configure private and public DNS zones Design and implement cross-VNET connectivity Implement virtual network routing Design and implement an Azure Virtual Network NAT   Module 2: Design and Implement Hybrid Networking In this module you will learn how to design and implement hybrid networking solutions such as Site-to-Site VPN connections, Point-to-Site VPN connections, Azure Virtual WAN and Virtual WAN hubs. Site-to-site VPN connection Point-to-Site VP connections Azure Virtual WAN Lab 4: Create and configure a local gateway Create and configure a virtual network gateway Create a Virtual WAN by using Azure Portal Design and implement a site-to-site VPN connection Design and implement a point-to-site VPN connection Design and implement authentication Design and implement Azure Virtual WAN Resources   Module 3: Design and implement Azure ExpressRoute In this module you will learn how to design and implement Azure ExpressRoute, ExpressRoute Global Reach, ExpressRoute FastPath and ExpressRoute Peering options. ExpressRoute ExpressRoute Direct ExpressRoute FastPath ExpressRoute Peering Lab 5: Create and configure ExpressRoute Design and implement Expressroute Design and implement Expressroute Direct Design and implement Expressroute FastPath   Module 4: load balancing non-HTTP(S) traffic in Azure In this module you will learn how to design and implement load balancing solutions for non-HTTP(S) traffic in Azure with Azure Load balancer and Traffic Manager. Content Delivery and Load Blancing Azure Load balancer Azure Traffic Manager Azure Monitor Network Watcher Lab 6: Create and configure a public load balancer to load balance VMs using the Azure portal Lab:7 Create a Traffic Manager Profile using the Azure portal Lab 8: Create, view, and manage metric alerts in Azure Monitor Design and implement Azure Laod Balancers Design and implement Azure Traffic Manager Monitor Networks with Azure Monitor Use Network Watcher   Module 5: Load balancing HTTP(S) traffic in Azure In this module you will learn how to design and implement load balancing solutions for HTTP(S) traffic in Azure with Azure Application gateway and Azure Front Door. Azure Application Gateway Azure Front Door Lab 9: Create a Front Door for a highly available web application using the Azure portal Lab 10: Create and Configure an Application Gateway Design and implement Azure Application Gateway Implement Azure Front Door   Module 6: Design and implement network security In this module you will learn to design and imponent network security solutions such as Azure DDoS, Azure Firewalls, Network Security Groups, and Web Application Firewall. Azure DDoS Protection Azure Firewall Network Security Groups Web Application Firewall on Azure Front Door Lab 11: Create a Virtual Network with DDoS protection plan Lab 12: Deploy and Configure Azure Firewall Lab 13: Create a Web Application Firewall policy on Azure Front Door Configure and monitor an Azure DDoS protection plan implement and manage Azure Firewall Implement network security groups Implement a web application firewall (WAF) on Azure Front Door   Module 7: Design and implement private access to Azure Services In this module you will learn to design and implement private access to Azure Services with Azure Private Link, and virtual network service endpoints. Define Azure Private Link and private endpoints Design and Configure Private Endpoints Integrate a Private Link with DNS and on-premises clients Create, configure, and provide access to Service Endpoints Configure VNET integration for App Service Lab 14: restrict network access to PaaS resources with virtual network service endpoints Lab 15: create an Azure private endpoint Define the difference between Private Link Service and private endpoints Design and configure private endpoints Explain virtual network service endpoints Design and configure access to service endpoints Integrate Private Link with DNS Integrate your App Service with Azure virtual networks   TEST CERTIFICATION This course helps to prepare for exam AZ-700 [-]
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Virtuelt klasserom 5 dager 28 500 kr
This course covers three central elements of Microsoft 365 enterprise administration: Microsoft 365 tenant and service management, Office 365 management, and Microsoft 36... [+]
COURSE OVERVIEW  In Microsoft 365 tenant and service management, you will examine all the key components that must be planned for when designing your Microsoft 365 tenant. Once this planning phase is complete, you will learn how to configure your Microsoft 365 tenant, including your organizational profile, tenant subscription options, component services, user accounts and licenses, and security groups. Finally, you will learn how to manage your tenant, which includes the configuration of tenant roles and managing your tenant health and services. With your Microsoft 365 tenant now firmly in place, you will examine the key components of Office 365 management. This begins with an overview of Office 365 product functionality, including Exchange Online, SharePoint Online, Microsoft Teams, additional product resources, and device management. You will then transition to configuring Office 365, with a primary focus on configuring Office client connectivity to Office 365. Finally, you will examine how to manage Office 365 ProPlus deployments, from user-driven client installations to centralized Office 365 ProPlus deployments. You will wrap up this section by learning how to configure Office Telemetry and Microsoft Analytics. The course concludes with an in-depth examination of Microsoft 365 identity synchronization, with a focus on Azure Active Directory Connect. You will learn how to plan for and implement Azure AD Connect, how to manage synchronized identities, and how to implement password management in Microsoft 365 using multi-factor authentication and self-service password management. This section wraps up with a comprehensive look at implementing application and external access. You will learn how to add and manage applications in Azure Active Directory, including how to configure multi-tenant applications. You will then examine how to configure Azure AD Application Proxy, including how to install and register a connector and how to publish an on-premises app for remote access. Finally, you will examine how to design and manage solutions for external access. This includes licensing guidance for Azure AD B2B collaboration, creating a collaborative user, and troubleshooting a B2B collaboration. TARGET AUDIENCE This course is designed for persons who are aspiring to the Microsoft 365 Enterprise Admin role and have completed one of the Microsoft 365 role-based administrator certification paths. COURSE OBJECTIVES Designing, configuring, and managing your Microsoft 365 tenant Office 365 product functionality Configuring Office 365 Managing Office 365 ProPlus deployments Planning and implementing identity synchronization Implementing application and external access COURSE CONTENT Module 1: Designing Your Microsoft 365 Tenant Planning Microsoft 365 in your On-premises Infrastructure Planning Your Identity and Authentication Solution Planning Your Service Setup Planning Your Hybrid Enviroment Planning Your Migration to Office 365 Module 2: Configuring Your Microsoft 365 Tenant Planning  Your Microsoft 365 Experience Configuring  Your Microsoft 365 Experience Managing User Accounts and Licenses in Microsoft 365 Managing Security Groups in Microsoft 365 Implementing Your Domain Services Leveraging FastTrack and Partner Services Module 3: Lab 1 - Configuring your Microsoft 365 Tenant Exercise 1 - Set up a Microsoft 365 Trial Tenant Module 4: Managing Your Microsoft 365 Tenant Configuring Tenant Roles Managing Tenant Health and Services Module 5: Lab 2 - Managing your Microsoft 365 Tenant Exercise 1 - Manage Administration Delegation Exercise 2 - Configure Office 365 Message Encryption (OME) Exercise 3 - Monitor and Troubleshoot Office 365 Module 6: Office 365 Overview Exchange Online Overview SharePoint Online Overview Teams Overview Additional Resources Overview Device Management Overview Module 7: Lab 3 - Office 365 Overview Exercise 1 - Exchange Online Overview Exercise 2 - SharePoint Online Overview Exercise 3 - Teams Overview Module 8: Configuring  Office 365 Office 365 Client Overview Configuring Office Client Connectivity to Office 365 Module 9: Managing Office 365 ProPlus Deployments Managing User-Driven Client Installations Managing Centralized Office 365 ProPlus Deployments Configuring Office Telemetry Configuring Microsoft Analytics Module 10: Lab 4 - Managing Office 365 ProPlus installations Exercise 1 - Prepare an Office 365 ProPlus Managed Installation Exercise 2 - Manage a Centralized Office 365 ProPlus Installation Exercise 3 - Deploy and Configure Office Telemetry Components Module 11: Planning and Implementing Identity Synchronization Introduction to Identity Synchronization Planning for Azure AD Connect Implementing Azure AD Connect Managing Synchronized Identities Password Management in Microsoft 365 Module 12: Lab 5 - Implementing Identity Synchronization Exercise 1 - Set up your organization for identity synchronization Exercise 2 - Implement Identity Synchronization Module 13: Implementing Application and External Access Implementing Applications in Azure AD Configuring Azure AD App Proxy Designing Solutions for External Access TEST CERTIFICATION This course helps you to prepare for exam MS100. But as this is part of an expert certification you should already own one of the Microsoft 365 Associate certifications:  Modern Desktop Teamwork Administrator Security Administrator Messaging Administrator. [-]
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Virtuelt klasserom 3 dager 17 500 kr
3-dagers virtuellt instruktør-ledet kurs som fører frem til ITIL Foundation sertifisering. [+]
Sopra Steria Akademiet er en del av Sopra Steria, og tilbyr kurs og opplæring innen: IT Service Management Prosjekt- og programstyring It-styring og kontroll Våre instruktører jobber til daglig som rådgivere innen disse områdene i Sopra Steria.  ITIL® 4 er det mest utbredte og anerkjente rammeverket for IT Service Management (ITSM) i verden, og ITIL® 4 Foundation er et introduksjonskurs til rammeverket. ITIL® 4 Foundation-sertifiseringen er designet som en introduksjon til ITIL® 4 og gjør det mulig for kandidater å se på IT-tjenestestyring gjennom en ende-til-ende-driftsmodell for oppretting, levering og kontinuerlig forbedring av teknisk aktiverte produkter og tjenester.Kurset avsluttes med en sertifiseringstest som gjennomføres etter at kurset er fullført. Sertifiseringen gjøres via en online-basert tjeneste via vår partner PeopleCert. Man velger selv tidspunkt for sertifiseringen. Kurset inkluderer: Kursdokumentasjon, sertifiseringstest og lunsj ved fysisk oppmøte   Kurset varer i 3 dager. Dag 1 og 2: 09:00-16:00. Dag 3: 09:00-13:00 Vi stiller med erfarne norske instruktører. Kursmateriell og eksamen er på engelsk. Eksamen varer i 75 minutter.  Det bør beregnes 6 timer til selvstudium. Du kan lese mere om ITIL her ITIL®/PRINCE2®/MSP®/MoP® are registered trademarks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. [-]
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2 dager 14 900 kr
ISO/IEC 27701 Foundation [+]
ISO/IEC 27701 Foundation [-]
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Oslo 5 dager 46 000 kr
21 Jul
08 Sep
10 Nov
https://www.glasspaper.no/kurs/sise-implementing-and-configuring-cisco-identity-services-engine/ [+]
SISE: Implementing and Configuring Cisco Identity Services Engine [-]
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Oslo 4 dager 22 500 kr
08 Sep
08 Sep
10 Nov
DP-100: Designing and Implementing a Data Science Solution on Azure [+]
https://www.glasspaper.no/kurs/dp-100/ [-]
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