Oversikt over relevante kurs innen IT-kurs i Ängaryd

Understand the purpose and key concepts of the Service Level Management Practice, elucidating its significance in defining, negotiating, and managing service levels to meet customer expectations. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]

Understand the purpose and key concepts of Service Configuration Management, including its role in maintaining accurate and reliable information about configuration items (CIs) within the IT infrastructure. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content Mobile-optimised Practical exercises   Exam: 20 questions Multiple Choice 30 Minutes Closed book Pass Mark: 65% [-]

Understand the purpose and key concepts of the Continual Improvement Practice, elucidating its significance in fostering a culture of ongoing improvement and innovation within the organisation. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]

Understand the purpose and key concepts of Deployment Management, highlighting its importance in managing the deployment of new or changed services into the live environment. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours of content   Mobile-optimised   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]

AZ-1008: Administer Active Directory Domain Services [-]

Understand the purpose and key concepts of the Service Desk practice, including how it serves as the central point of contact between the service provider and the users, facilitating effective communication. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content mobil-optimised practical exercises     Exam: 20 questions Multiple Choice 30 minutes Closed book Minimum required score to pass: (65%)   [-]

Understand the key concepts of Relationship Management, Supplier Management, Service Level Management, Continual Improvement, and Information Security Management, elucidating their significance in fostering collaboration, ensuring service quality, driving continual improvement, and maintaining information security. This eLearning is: Interactive Self-paced   Device-friendly   12 hours content   Mobile-optimised   Practical exercises   Exam: 60 questions Multiple choise 90 minutes Closed book Minimum required score to pass: 65% [-]

ITIL® Strategist - Direct, Plan and Improve [-]

Excelkurs Basis - elæringskurs [-]

Excel for Selgere - elæringskurs [-]

SAFe® Product Owner/Product Manager Certification [-]

COURSE OVERVIEW . It also prepares delegates for the ITIL Foundation Certificate Examination. The course is based on the ITIL4 best practice service value system featured in the latest 2019 guidelines. TARGET AUDIENCE This course is aimed at all levels of IT professional and those involved in designing, building, delivering and managing modern digital products and services. COURSE OBJECTIVES After you complete this course you will be able to: Key IT service management concepts. How ITIL guiding principles can help and organization to adopt and adapt service management. The 4 dimensions of service management. The purpose and components of the service value system. The activities of the service value chain and how the interconnect. Know the purpose of key ITIL practices. Sit the ITIL4 foundation examination - Sample papers are set during the class by instructors to take during the class or as homework exercises. COURSE CONTENT IT Service Management definitions; Service, Utility, Warranty, Customer, User, Service management, Sponsor Key concepts of value creation Key concepts of service relationships; service offering; service provision; service consumption; service relationship management The nature, use and interaction of 7 ITIL guiding principles; Focus on value; Start where you are; Progress iteratively with feedback; Collaborate and promote visibility; Think and work holistically; Keep it simple and practical; Optimize and automate The 4 dimensions of service management; Organizations and people; Information and technology; Partners and suppliers; Value streams and processes    The ITIL service value system The service value chain, its inputs and outputs, and its role in supporting value streams Service value chain elements; Plan, Improve, Engage, Design & transition, Obtain / Build, Deliver & support Detail of how the following ITIL practices support the service value chain: -  Continual Improvement (including continual improvement model); Change control; Incident management; Problem Management; Service request management;  Service desk; Service level management The purpose of the following ITIL practices: - Information security management; Relationship management; Supplier management; Availability management; Capacity and performance management; Service configuration management;    IT asset management; Business analysis; Service continuity management; Deployment management; Monitoring and event management; Release management   TEST CERTIFICATION Recommended preparation for exam(s): ITIL4 Foundation Certificate in IT Service Management This is a pre-requisite for other ITIL4 qualifications. The examination is a 1 hour, closed book, multiple choice paper of 40 questions taken after completion of the course - exam vouchers are provided with this course. These will have a validity of 12 months. You will need to schedule your exams within this time frame. The pass mark is 65% (26 out of 40) Cost of the exam is included in the course fee [-]

  Studieår: 2013-2014   Gjennomføring: Høst og vår Antall studiepoeng: 5.0 Forutsetninger: Du må ha god kjennskap til Windows 2008 server og oppsett av AD og DNS og installasjon av SQL 2008 server. For deg som ikke har kjennskap til Windows 2008 server og/eller som heller vil bruke mer tid på SharePoint kan vi tilby en variant der du får ferdig oppsatte servere og SharePoint installert. Innleveringer: 8 obligatoriske øvinger. Personlig veileder: ja Vurderingsform: 2 dagers praktisk hjemmeeksamen med både teoretiske og praktiske oppgaver. Ansvarlig: Stein Meisingseth Eksamensdato: 19.12.13 / 15.05.14         Læremål: KUNNSKAPER:Kandidaten må:- kjenne til bruken av SharePoint i forskjellige situasjoner i en bedrift/organisasjon- kunne gjøre rede for hvordan SharePoint brukes i samskriving- kunne beskrive hvordan ulike roller i en organisasjon kan bruke SharePoint- ha kjennskap til hva det vil si å ha ansvaret for bruken av SharePoint i en bedrift/organisasjon FERDIGHETER:Kandidaten må:- kunne opprette webområder for deling av informasjon med andre- kunne sette opp administrasjon av dokumenter- kunne sette opp publisering av rapporter- kunne sette opp sidestruktur og brukerrettigheter, sideoppsett og tillatelser- kunne opprette infrastruktur for webområder- kunne sette opp muligheter for søking- kunne konfigurere systemet for bruk fra Internett- kunne konfigurerer Office Web Apps- kunne sette opp muligheter for å benytte arbeidsflyt GENERELL KOMPETANSE:Kandidaten:- har kompetanse til selvstendig både å formidle og å ta i bruk sine kunnskaper og ferdigheter i en bedrift som vil bruke SharePoint- kan i et praktisk prosjekt forklare og gjøre bruk av sin kunnskap for bruk av SharePoint Innhold:Hva er SharePoint. Roller. Tilgang til SharePoint. Opprette og bruke Team Sites. Navigering. Lister og Libraries. Home page. Opprette og bruke webpart. Opprette og bruke SharePoint Sites and Site Collections. Opprette og bruke maler. Sikkerhet i SharePoint. Opprette og bruke Wiki. Dokumentdeling. Søking.Les mer om faget her Påmeldingsfrist: 25.08.13 / 25.01.14         Velg semester:  Høst 2013    Vår 2014     Fag SharePoint 4980,-         Semesteravgift og eksamenskostnader kommer i tillegg.    [-]

Lær å formidle informasjon visuelt ved bruk av diagrammer og en annen grafikk i Excel 2013/2016. Få mer kontroll over Excel modellene ved å forstå betydning av formatering. Webinaret kan også spesialtilpasses og holdes bedriftsinternt kun for din bedrift.   Kursinnhold:   Innføring til formatering og utsende Tekst og tall formatering Kopiere og fjerne format Diverse muligheter med diagrammer Sparkline grafikk Betinget formatering Formater som tabell Egendefinert formatering Dato og klokkeslett Vise og skjule innhold fra en celle Håndtere store tall (hele tusen, hele million) [-]

SIAM® Foundation [-]