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Nettstudie 12 måneder 5 000 kr
Learn to provide accurate and reliable information about the configuration of services and configuration support items when and where it is needed. [+]
Understand the purpose and key concepts of Service Configuration Management, including its role in maintaining accurate and reliable information about configuration items (CIs) within the IT infrastructure. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content Mobile-optimised Practical exercises   Exam: 20 questions Multiple Choice 30 Minutes Closed book Pass Mark: 65% [-]
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Nettstudie 12 måneder 12 000 kr
A combined module that covers the key concepts of 5 ITIL Practices: Relationship Management, Supplier Management, Service Level Management, Continual Improvement and Info... [+]
Understand the key concepts of Relationship Management, Supplier Management, Service Level Management, Continual Improvement, and Information Security Management, elucidating their significance in fostering collaboration, ensuring service quality, driving continual improvement, and maintaining information security. This eLearning is: Interactive Self-paced   Device-friendly   12 hours content   Mobile-optimised   Practical exercises   Exam: 60 questions Multiple choise 90 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn to deliver an agreed quality of service by handling all predefined, user-initiated service requests in an effective and user-friendly manner. [+]
Understand the purpose and key concepts of the Continual Improvement Practice, elucidating its significance in fostering a culture of ongoing improvement and innovation within the organisation. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn how to move new or changed hardware, software, documentation, processes, or any other component to live environments, and how to deploy components to other environm... [+]
Understand the purpose and key concepts of Deployment Management, highlighting its importance in managing the deployment of new or changed services into the live environment. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours of content   Mobile-optimised   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
The purpose of this module is to provide best practice guidance on how to set clear, business-based targets for service utility, warranty and experience. [+]
Understand the purpose and key concepts of the Service Level Management Practice, elucidating its significance in defining, negotiating, and managing service levels to meet customer expectations. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn how to improve user and customer experience, as well as the overall success of your service relationships. [+]
Understand the purpose and key concepts of the Service Desk practice, including how it serves as the central point of contact between the service provider and the users, facilitating effective communication. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content mobil-optimised practical exercises     Exam: 20 questions Multiple Choice 30 minutes Closed book Minimum required score to pass: (65%)   [-]
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1 dag 9 500 kr
19 Sep
14 Nov
AZ-1008: Administer Active Directory Domain Services [+]
AZ-1008: Administer Active Directory Domain Services [-]
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Nettkurs 12 måneder 11 500 kr
ITIL® er det mest utbredte og anerkjente rammeverket for IT Service Management (ITSM) i verden, og ITIL® 4 Foundation er et introduksjonskurs til rammeverket. [+]
ITIL® 4 Foundation-kurset er en introduksjon til ITIL® 4. Kurset lar kandidater se på IT-tjenestestyring gjennom en ende-til-ende driftsmodell, som inkluderer oppretting, levering og kontinuerlig forbedring av IT-relaterte produkter og tjenester. E-læringskurset inneholder 12 timer med undervisning, og er delt inn i 8 moduler. Les mer om ITIL® 4 på AXELOS sine websider. Inkluderer: Tilgang til ITIL® 4 Foundation e-læring (engelsk) i 12 måneder. ITIL® Foundation online voucher til sertifiseringstest + digital ITIL Foundation bok Du vil motta en e-post med tilgang til e-læringen, sertifiseringsvoucher og digital bok fra Peoplecert. Du avtaler tid for sertifiseringen som beskrevet i e-posten fra Peoplecert. Sertifiseringen består av: 40 spørsmål Multiple Choice 60 minutter + 15 minutter til rådighet dersom du ikke har engelsk som morsmål For å bestå må du ha minimum 26 riktige (65%) Ingen hjelpemidler tillatt ITIL®/PRINCE2®/MSP®/MoP® are registered trademarks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. [-]
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Bedriftsintern 4 timer 6 200 kr
Trenger bedriften din å bli bedre på samhandlingsløsning for prosjekter og avdelinger? Har bedriften din brukt Microsoft Teams en stund, men dere møter stadig små og stor... [+]
Dette kurset tilbys som bedriftsinternt kurs   Fra mars 2020 til oktober 2020 økte antall daglige teams-brukere på verdensbasis fra 44 millioner til 115 millioner. Dette er en enorm økning og for mange innebar det å bli kastet inn i noe nytt uten opplæring. Det som egentlig skulle gjøre arbeidsdagen lettere, lagde flere utfordringer.  Appen er brukervennlig og fungerer sømløst med de andre verktøyene i Microsoft 365, men appen vokser ettersom behovene endrer seg, og med 115 millioner brukere er behovene også mange. Microsoft Teams er derfor et stort verktøy for god og effektiv samhandling, men verktøyene kan være så gode de bare vil – dersom de som bruker det ikke er kjent med funksjonalitetene som gjør Microsoft sømløst. I løpet av kurset vil deltagere få en god oversikt på hva Teams er, hva det kan brukes for, og hvordan best mulig bruke det. Kurset gir også tips og triks for best practice, samt hvordan man kan holde seg oppdatert på ny funksjonalitet som kommer.    Metode: Digitalkurs: Kursholder holder informative økter med gjennomgang og demonstrasjoner av de viktigste verktøyene, hvordan de virker sammen, og hvordan du og dine kollegaer bruker de effektivt sammen. Kursdeltakerne vil ha mulighet til å stille spørsmål, enten muntlig eller skriftlig, avhengig av gruppestørrelsen.    Kurs på Bouvethuset på Majorstuen: Kursholdere vil bruke en kombinasjon av undervisning, demonstrasjoner og øvelser så deltagerne kan raskt komme i gang og samtidig bygge en bevisst og robust tilnærming til verktøyet. Deltagkerne får da mulighet til å teste ut funksjonalitet underveis i Bouvet sitt kursmiljø.    Målgruppe Alle som ønsker en grundig introduksjon og opplæring i Teams applikasjonen. Det passer både for deg som aldri har brukt Teams før, og for deg som ønsker å utvikle deg til superbruker. Spesielt egnet for deg som skal være med å spesifisere, tilrettelegge eller være ansvarlig for innføring av samhandlingsløsninger.   Kursinnhold •    Teams som del av Office 365 plattformen•    Oversikt over begreper, lisensmodeller og relatert•    Pålogging, navigasjon og grensesnitt i Teams•    Hvordan strukturere velfungerende Teams: kanaler, faner, og mer•    Fillagring og fildeling•    Samtaler, chat og virtuelle møter•    Samtidig redigering•    Beste praksiser, tips og triks•    Innstillinger og sikkerhet•    Administrasjon for Teams eiere•    Kontinuerlig læring i bruk av verktøyet•    Samhandlingsstrategier   [-]
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Oslo 1 dag 9 900 kr
22 Sep
22 Sep
01 Dec
ITIL® 4 Practitioner: Change enablement [+]
ITIL® 4 Practitioner: Change Enablement [-]
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Bedriftsintern 3 dager 27 000 kr
This three-day instructor-led class introduces participants to the comprehensive and flexible infrastructure and platform services provided by Google Cloud, with a focus ... [+]
Through a combination of presentations, demos, and hands-on labs, participants explore and deploy solution elements, including infrastructure components such as networks, systems, and application services. This course also covers deploying practical solutions including securely interconnecting networks, customer-supplied encryption keys, security and access management, quotas and billing, and resource monitoring. Course Objectives This course teaches participants the following skills: Configure VPC networks and virtual machines Administer Identity and Access Management for resources Implement data storage services in Google Cloud Manage and examine billing of Google Cloud resources Monitor resources using Google Cloud services Connect your infrastructure to Google Cloud Configure load balancers and autoscaling for VM instances Automate the deployment of Google Cloud infrastructure services Leverage managed services in Google Cloud All courses will be delivered in partnership with ROI Training, Google Cloud Premier Partner, using a Google Authorized Trainer. Course Outline Module 1: Introduction to Google Cloud -List the different ways of interacting with Google Cloud-Use the Cloud Console and Cloud Shell-Create Cloud Storage buckets-Use the Google Cloud Marketplace to deploy solutions Module 2: Virtual Networks -List the VPC objects in Google Cloud-Differentiate between the different types of VPC networks-Implement VPC networks and firewall rules-Implement Private Google Access and Cloud NAT Module 3: Virtual Machines -Recall the CPU and memory options for virtual machines-Describe the disk options for virtual machines-Explain VM pricing and discounts-Use Compute Engine to create and customize VM instances Module 4: Cloud IAM -Describe the Cloud IAM resource hierarchy-Explain the different types of IAM roles-Recall the different types of IAM members-Implement access control for resources using Cloud IAM Module 5: Data Storage Services -Differentiate between Cloud Storage, Cloud SQL, Cloud Spanner, Cloud Firestore and Cloud Bigtable-Choose a data storage service based on your requirements-Implement data storage services Module 6: Resource Management -Describe the cloud resource manager hierarchy-Recognize how quotas protect Google Cloud customers-Use labels to organize resources-Explain the behavior of budget alerts in Google Cloud-Examine billing data with BigQuery Module 7: Resource Monitoring -Describe the services for monitoring, logging, error reporting, tracing, and debugging-Create charts, alerts, and uptime checks for resources with Cloud Monitoring-Use Cloud Debugger to identify and fix errors Module 8: Interconnecting Networks -Recall the Google Cloud interconnect and peering services available to connect your infrastructure to Google Cloud-Determine which Google Cloud interconnect or peering service to use in specific circumstances-Create and configure VPN gateways-Recall when to use Shared VPC and when to use VPC Network Peering Module 9: Load Balancing and Autoscaling -Recall the various load balancing services-Determine which Google Cloud load balancer to use in specific circumstances-Describe autoscaling behavior-Configure load balancers and autoscaling Module 10: Infrastructure Modernization -Automate the deployment of Google Cloud services using Deployment Manager or Terraform-Outline the Google Cloud Marketplace Module 11: Managed Services Describe the managed services for data processing in Google Cloud [-]
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Nettkurs 5 dager 16 500 kr
ISO/IEC 27001 Lead Implementer [+]
ISO/IEC 27001 Lead Implementer [-]
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Nettkurs 5 timer 549 kr
JavaScript er et av verdens mest brukte programmeringsspråk som, sammen med HTML og CSS, utgjør grunnsteinene i moderne webutvikling. Selv om språket opprinnelig ble utvi... [+]
JavaScript er et av verdens mest brukte programmeringsspråk som, sammen med HTML og CSS, utgjør grunnsteinene i moderne webutvikling. Selv om språket opprinnelig ble utviklet for bruk på nettet, har det de siste årene både blitt populært som server-språk og som programmeringsspråk for enkeltstående applikasjoner og apper. I dette kurset, ledet av Lars Vidar Nordli, vil du få en grundig introduksjon til JavaScript. Målet er at du etter fullført kurs skal kunne lage dine egne interaktive nettsider. Kurset gir også en innføring i programmering generelt, og du vil lære konsepter som variabler, arrayer, funksjoner, løkker og objekter. Kurset er strukturert i følgende kapitler: Kapittel 1: Introduksjon Kapittel 2: Variabler Kapittel 3: Conditional statements Kapittel 4: Funksjoner Kapittel 5: Arrays Kapittel 6: Loops Kapittel 7: Manipulere DOM (Document Object Model) Kapittel 8: Events Kapittel 9: Objekter Kapittel 10: Rutiner Kapittel 11: Prosjekt Kapittel 12: Avslutning Etter å ha fullført kurset vil du ha en solid forståelse av JavaScript og være i stand til å bruke det til å lage interaktive nettsider og applikasjoner. Du vil også ha kjennskap til viktige programmeringskonsepter som vil være nyttige i din utviklerkarriere.   Varighet: 5 timer og 1 minutt   Om Utdannet.no: Utdannet.no tilbyr noen av landets beste digitale nettkurs. Vår tjeneste fungerer på samme måte som strømmetjenester for musikk eller TV-serier, der våre kunder betaler en fast månedspris for tilgang til alle kursene vi har tilgjengelig. Vi har opplevd betydelig vekst de siste årene, med over 30 000 registrerte brukere og 1,5 millioner videoavspillinger. Vårt mål er å gjøre kompetanseutvikling engasjerende, spennende og tilgjengelig for alle, og vi har støtte fra Innovasjon Norge og Forskningsrådet. [-]
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Virtuelt klasserom 5 dager 30 000 kr
Agile approaches such as eXtreme Programming, Scrum and Lean Software Development are becoming increasingly mainstream. [+]
COURSE OVERVIEW They describe how to successfully deliver in complex situations when requirements and possible solutions are subject to continuous change; but they stop short of describing a full project lifecycle with defined Phases, Work Products, Roles and Responsibilities. This course covers how to operate in such an agile fashion within an overall project framework and is based on the DSDM Agile Project Framework (DSDM APF) approach. Through practical experience of the agile style of working, case studies and example scenarios from a highly experienced trainer, it provides delegates with an understanding of how the Agile Project Management process can enable planning, management and control for predictable Agile project deliveries.   This is an APMG accredited course. TARGET AUDIENCE The course is aimed at Project Managers and others involved in Project Management who want to understand how to apply agile approaches within an overall project management lifecycle framework. COURSE OBJECTIVES   Understand the fundamentals of Agile Project Management Understand the key Agile Project Management practices and how to manage Agile Project teams Fully describe and relate the Agile Project Management process Understand project control in the Agile environment COURSE CONTENT   Agile Project Management Fundamentals What is Agile Project Management? Benefits of Agile Project Management When to use Agile Project Management Preparing for a successful Agile project Agile Project Management Principles The Agile Project Management Process Agile Project Management Framework Configuring the Agile Project Lifecycle Work Products and Deliverables Management Products and Deliverables Business Work Products and Deliverables Technical Products and Deliverables Agile Project Teams Agile Project Roles and Responsibilities Agile Project Team Empowerment Agile Project Team Structure Agile Project Management Practices Facilitated Workshops MoSCoW Prioritisation Modelling Iterative Development Timeboxing Project Management and Control Agile Planning Agile Risk Management Agile Estimating and Measurement Agile Configuration Management Other Agile Project Management Concerns Agile Requirements (Functional and Non-functional Requirements) Agile Testing Quality Management and Quality Control Ensuring Maintainability and Scalability TEST CERTIFICATION Agile Project Management Foundation exam Simple multiple choice exam – 40-minute exam 50 questions, pass mark is 25 (50%) Taken at the end of Day 2 of training Agile Project Management Practitioner exam Complex multiple choice – Objective Test – 2.5-hour exam Open book exam (reference to Agile PM Handbook allowed) Four questions worth 20 marks each (80 marks), pass mark is 40 (50%) You must pass the Agile Project Management Foundation certificate on Day 2 to progress to this exam taken at the end of Day 5 of training     HVORFOR VELGE SG PARTNER AS:  Flest kurs med Startgaranti Rimeligste kurs Beste service og personlig oppfølgning Tilgang til opptak etter endt kurs Partner med flere av verdens beste kursleverandører   [-]
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Nettkurs 12 måneder 10 900 kr
This course comprehensively covers the ArchiMate® 3 modeling language and how it can be practically applied when creating enterprise architecture models. [+]
This course is ideal for individuals or teams who wish to build a solid understanding of ArchiMate 3 and develop architecture artifacts using ArchiMate. What's new in ArchiMate 3.0? Like ArchiMate 2, ArchiMate 3 is a comprehensive modeling language that allows architects to create commonly understood and integrated visualizations of the essential enterprise architecture domains. Published as an Open Group Standard in June 2016, the ArchiMate 3 specification is a major update to ArchiMate 2.1. New features in version 3 include:• New concepts - Strategy and Motivation• New entities – Application, Technology and Implementation layers• Better ways to connect planning with implementation• Improvements in cross-layer relationships• New ‘Physical’ layer• Improvements in the viewpoints definition mechanism   Examination Certification in ArchiMate requires you to pass both a Foundation exam and a Certified exam.The Foundation exam is a closed book, multiple choice exam consisting of 40 questions. There is a time limit of 60 minutes and the pass-rate is 60%.After passing the Foundation exam you can then move onto the Practitioner exam, which is an open book, multiple choice exam consisting of eight questions. There is a time limit of 90 minutes and the pass-rate is 70%.A number of exercises are interspersed throughout the course, which are aimed at testing your understanding and practical application of the training you have just received. At the end of the course, a number of mock-exam case study scenarios are provided which have been designed to simulate the actual exam.After passing both exams you will become a certified ArchiMate 3 Practitioner! [-]
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