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7 treff i Business intelligence

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Oslo 1 dag 4 400 kr
This 1-day course provides an introduction to IT Service Management and a general overview of the IT Service Management (ITSM) lifecycle based on Version 3 of the IT Infr... [+]
Overview   This 1-day course provides an introduction to IT Service Management and incorporates some “hands on” learning. The Service Management Awareness Seminar provides a general overview of the IT Service Management (ITSM) lifecycle based on Version 3 of the IT Infrastructure Library (ITIL). Service Management disciplines, the benefits and justification. This course is ideal for staff who might be involved in the periphery of IT Service Management, or those who are new to the topic needing a broad, brief introduction and understanding of the benefits to be gained from implementing Service Management.    Key topics   • Introduction to ITIL • Service Lifecycle stages - Service Strategy - Service Design - Service Transition - Service Operation - Continual Service Improvement • Learn ITSM concept via an exciting and interactive simulation • Service Management as a Practice • Technology and Architecture   Next steps  • ITIL V3 Foundation for IT Service Management HF421S  [-]
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Oslo 2 dager 12 500 kr
Gain skills to fully communicate requirements to the technical team before solutions are designed and implemented. Develop leadership and facilitation skills needed to gl... [+]
Overview    The Business Analyst serves as the liaison between the business community and the technical solution providers. Gain skills to fully communicate requirements to the technical team before solutions are designed and implemented. Develop leadership and facilitation skills needed to glean the right information to understand the business environment and the user needs. Create key deliverable documents that are actionable by the development team. Define the key changes needed for an organization to develop lean processes. Learn how to position an organization for success in outsourcing projects.   Key topics   • Key Business Analysis Concepts • Key Problem Solving Concepts • Documenting Requirements Part 2 • Managing Requirements • Key Requirements Issues • Documenting Requirements Part 1 • Documenting Requirements Part 3 • Superior Business Analysis Challenges    Next steps    • Advanced Business Analysis topics such as Project Management Skills for Business Analysts HE552S• Business Analyst Leadership HE553S [-]
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Oslo 1 dag 5 000 kr
This 1-day course provides an introduction to IT Governance, and examines the need, value and benefits of governance to any IT organization. The course reviews IT governa... [+]
Overview   This 1-day course provides an introduction to IT Governance, and examines the need, value and benefits of governance to any IT organization. The course reviews IT governance drivers in the marketplace outlining the history and background of each. It includes a comparison of the available methodologies and their content and offers guidance on how and when each might be best used. Attendees should have a basic understanding of ITIL (IT Infrastructure Library), but regardless, ITIL will be briefly described and used as a baseline against which other methodologies are compared and contrasted.    Key topics   • The IT Infrastructure Library (ITIL) • CMM/CMMI • eTOM • Basel II • Cobit (and COSO) • Six Sigma • Sarbanes-Oxley (SOX) • Standards: BS15000, BS7799, ISO9000, ISO20000  Next steps     • Attendees who have not already attended IT Service Management training may be interested to attend the ITIL Foundations for ITSM course H1846S• Practitioner and Manager’s level training in IT Service Management. [-]
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Oslo 5 dager 25 000 kr
This 5-day course explains the terminology, process structure, roles, functions and activities within the Service Strategy and Design phases of the ITSM Lifecycle, based ... [+]
Overview   This 5-day course explains the terminology, process structure, roles, functions and activities within the Service Strategy and Design phases of the ITSM Lifecycle, based on ITIL® v3. The course is part of the Capability stream, which offers participants a balanced knowledge of ITIL® best practices used daily. The primary focus is on process activities, execution and use throughout the Service Lifecycle.   Key topics   • The activities, methods and functions used in each ITIL® Planning, Protection & Optimization process as well as the process roles and responsibilities  • Capacity and Availability Management as a capability to realize successful service design • Information Security Management as part of the overall Corporate Governance framework • Participants will also gain the knowledge necessary to prepare for the “ITIL® Planning, Protection & Optimization” examination from EXIN, ISEB or APM Group. This certificate is worth 4 credits in the ITIL Version 3 Qualification Scheme. • The importance of the concept of Service Management as a Practice • IT Service Continuity Management as a capability to support overall Business Continuity Management  • Technology and Implementation Considerations, as well as the Challenges, Critical Success Factors and Risks surrounding ITIL® Planning, Protection & Optimization  [-]
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Oslo 2 dager 11 000 kr
02 May
BOW310: SAP BO BI4.0 WebIntelligence Report Design [+]
Participants will gain the comprehensive skills and in-depth knowledge needed to access, analyze and share data using SAP BusinessObjects WebIntelligence Report Design and BI launch pad. After the course, participants will be able to efficiently and effectively manage personal and corporate documents to access the information they and report users need, when they need it. They will be able to design reports using WebIntelligence Report Design and share their analysis with other users. Content: Overview of WebIntelligence Report Design core functions Creating WebIntelligence documents with queries Restricting data returned by a query Designing WebIntelligence reports Enhancing the presentation of data in reports Formatting reports Calculating data with formulas and variables Using multiple data sources Analyzing data Managing and sharing WebIntelligence documents [-]
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Oslo 3 dager 15 000 kr
This 3-day course addresses the benefits of a sound IT Governance framework and explains how this can be realized using the best practice framework COBIT®. The elements ... [+]
Overview   This 3-day course addresses the benefits of a sound IT Governance framework and explains how this can be realized using the best practice framework COBIT®. The elements of the COBIT framework are explained using case studies and interactive presentations. This course features ”The COBIT Games” simulation where participants learn to apply COBIT principles in a city that is preparing to host the Olympic Games. An exam preparation module is included in the course preparing participants to take on the COBIT® Foundation Exam.    Key topics   • Identify key IT-management issues affecting organizations and understand the need for an IT Governance framework • Describe the COBIT Framework and components  • Describe COBIT resources and understand how they benefit business • Understand the components of COBIT and the role COBIT fulfils with respect to other IT-management frameworks • Understand how the COBIT framework can be applied for two sample COBIT processes, P010 and DS02  [-]
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Oslo 3 dager 15 800 kr
09 May
09 May
Learn how to effectively present, communicate and analyze your data. [+]
Stephen Few will be presenting his Visual Business Intelligence Workshop in Oslo from the 09-11 May 2017. This is your opportunity to learn from the world’s foremost thought leader in Data Visualization! We are overwhelmed by information, not because there is too much, but because we don't know how to tame it. Information lies stagnant in rapidly expanding pools as our ability to collect and warehouse it increases, but our ability to make sense of and communicate it remains inert, largely without notice. Computers speed the process of information handling, but they don't tell us what the information means or how to communicate its meaning to decision makers. These skills are not intuitive; they rely largely on analysis and presentation skills that must be learned. Stephen Few of Perceptual Edge focuses on the tools and techniques of visual business intelligence to help you make better use of your valuable information assets. Stephen’s insights and material on effective analysis and presentation are based upon the research completed for his three books, which his workshop is based on: Day 1-2 , May 09-10: Show Me the Numbers. Designing Tables and Graphs to Enlighten. This full-day course will teach you how to effectively communicate quantitative business data using tables and graphs. You will learn how to select the appropriate medium of communication (table vs. graph, and which type) and how to visually design each component to express your message clearly and compellingly. Each attendee receives a copy of the book Show Me the Numbers: Designing Tables and Graphs to Enlighten (second edition). Day 3, May 11: Information Dashboard Design. Creating Dashboards for At-a-Glance Monitoring. Dashboards offer an exciting new way to provide people at a glance with the critical information they must monitor to do their jobs. This full-day course reaches past the hype to give you the unique design skills required to build dashboards that really work. Each attendee receives a copy of the book Information Dashboard Design, Creating Dashboards for At-a-Glance Monitoring (second edition).   [-]
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