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Oslo 3 dager 15 950 kr
18 Aug
15 Sep
03 Nov
Dette kurset vil gi deg en grunnleggende innføring i ITIL® beste praksis rammeverket versjon 4. Kurset gir innføring i basis konseptet, prinsippene, prosessene og funksjo... [+]
Introduksjon Kurset gir deg en grunnleggende innføring i ITIL® beste praksis rammeverket versjon 4. Kurset gir innføring i basis konseptet, prinsippene, prosessene og funksjonene som er definert som beste praksis. Kurset vil også forberede deg til å gjennomføre ITIL Foundation sertifiseringtest. ForutsetningerIngen forutsetninger for å delta på kurset.Faglige kvalifikasjonKurset leder frem til ITIL Foundation Certificate.(Sertifiseringstest gjennomføres på siste kursdag)KursdokumentasjonOmfattende kursdokumentasjon som inneholder Kurskompendium, ITIL Pocket Guide, Norsk-Engelsk ordliste, 115 testoppgaver.SertifiseringInkludert i kursprisen er ITIL Fondation eksamen EXIN.Eksamen gjennomføres på ettermiddagen dag 3 - den avholdes skriftlig og er på engelsk.Eksamensformen er multiple choice - 40 spørsmål skal besvares, og du består ved 65% korrekte svar (dvs 26 av 40 spørsmål). Deltakerne har 1 time og 15 minutter til rådighet på eksamen. ITIL® is a registered trade mark of AXELOS Limited.   Kursinnhold Service Management as a practise • Innføring i IT Service Management• BESTE PRAKSIS: Forstå hva og hvorfor• Tjenesteorientering The Service Lifecycle Innføring i alle fasene av livssyklusen - målene og forretningsverdien for hver fase.• Service Strategy• Service Design• Service Transition• Service Operations• Continual Service Improvement Service Management processes Hvordan de ulike prosessene spiller inn i livssyklusen. Vi diskuterer mål, omfang, aktiviteter, nøkkeltall og annet: Service Strategy • Strategy Management• Service Portfolio Management• Demand Management• Financial Management Service Design • Design Coordination• Service Catalogue Management• Service Level Management• Supplier Management• Availability Management• Capacity Management• IT Service Continuity Management• Information Security Management Service Transition • Transition planning and support• Change Management• Service Asset and Configuration Management• Release and Deployment Management Service Operations • Event Management• Incident Management• Request Fulfilment• Problem Management Continual Service Operations • Continual Service Improvement model• The seven-step improvement process Continual Service Operations • Continual Service Improvement model• The seven-step improvement process Functions Forstå mål, organisasjonsstruktur, bemanning, nøkkeltall og sammenhenger i ulike funksjoner• Service Desk• Technical Management• Application Management• IT Operations Management (IT Operations Control, Facilities Management) Roles Ansvar og funksjon hos de to nøkkelrollene i Service Management og innblikk i øvrige roller.• RACI modell• Process owner• Service owner Technology and Architecture • Service Management Technology [-]
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Stavanger Oslo 2 dager 12 500 kr
24 Sep
03 Dec
DevOps training is the starting point for an organization going on the DevOps journey. Improved workflows and faster deployment starts with a core understanding of DevOps... [+]
The DASA DevOps Fundamentals is the first step in progressing through the DASA qualification scheme. It provides an extensive introduction to the core Agile DevOps principles covering the essential knowledge and skill competences that have been defined by the DevOps Agile Skills Association (DASA).The DevOps Fundamentals qualification is designed to provide the core education necessary to build your DevOps vocabulary and to understand its principles and practices. With the help of key DevOps concepts and terminology, real- life case studies, examples and interactive group discussions and extensive exercises in each module you will acquire a fundamental understanding of DevOps. For detailed changelog based on DASA DevOps Fundamentals (3-Day). Please click here. Bouvet is a DASA Training Partner and this course is conducted and delivered by ITpreneurs.   Learning Objectives When you have acquired the required knowledge from this course, you will be able to:• Explain the drivers responsible for the emergence of DevOps.• Define and discuss the key concepts and principles of DevOps.• List and explain the business benefits of DevOps and continuous delivery.• Know how teams can translate DevOps principles into tangible practices.• Learn about modern operations in a DevOps context.• Explain the concepts of test automation, infrastructure automation, and build and deployment automation.• Describe how DevOps relates to Lean and Agile methodologies.• Get insight into the various organizational DevOps models• Identify how Cloud and Delivery pipeline automation optimize and accelerate the ways of working.• Discuss the critical success factors for DevOps transformation. Learning Outcomes A classification widely used when designing assessments for certification and education is Bloom's Taxonomy of Educational Objectives. This classifies learning objectives into six ascending learning levels, each defining a higher degree of competencies and skills. (Bloom et al, 1956, Taxonomy of Educational Objectives).This structured approach helps to ensure:• A clear delineation in learning level content between different qualification levels• Learning outcomes are documented consistently across different areas of the guidance• Exam questions and papers are consistent and are created to a similar level of difficulty. Exam ITpreneurs DASA training programs prepare for the official DASA DevOps certifications – exam voucher included. The exam is not a part of the 2 days training, but can be done separately after the training. [-]
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3 dager 15 900 kr
This course is aimed for QlikView Designers and QlikView Developers. [+]
Developer is a must if you are building QlikView documents. Knowledge of the data model, creation of the proper data connections and scripting fundamentals are critical to creating QlikView documents that provide your organization with powerful business discovery tools. QlikView Developer provides you with an opportunity to learn by doing through a series of lectures and hands on exercises focused on developing QlikView documents. Beginning with the QlikView environment and ending with an introduction to advanced interface design, the Developer course will prepare you to take your QlikView documents to the next level. The course concludes with a new business case where you can practice your skills in building a QlikView document from the beginning using identified key performance indicators.   OM CGI   CGI Group Inc. ble grunnlagt i 1976 og er verdens femte største uavhengige leverandør av tjenester innen IT- og forretningsprosesser. Med 74 000 medarbeidere over hele verden, leverer CGI en portefølje av ende-til-ende løsninger innen avanserte IT- og forretningskonsulenttjenester, systemintegrasjon og utsetting av IT- og forretningsprosesser. CGIs modell med kundenærhet, et globalt leveransenettverk og egne løsninger bidrar til at kundene hurtigere oppnår resultater og bidrar til deres digitale transformasjon. CGI har en samlet årlig omsetning på over 60 milliarder NOK. CGI-aksjene er notert på TSX (GIB.A) og NYSE (GIB). Hjemmeside: www.cginorge.no    [-]
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3 dager 13 800 kr
This three day, instructor-led IT Governance Foundation Course provides an overview of the main concepts of IT Governance according to COBIT® 5, ISACA® ’s latest gove... [+]
This three day, instructor-led IT Governance Foundation Course provides an overview of the main concepts of IT Governance according to COBIT® 5, ISACA® ’s latest governance framework, and how they can be applied. COBIT® 5 provides a comprehensive framework that assists enterprises create optimal value from IT by maintaining a balance between realising benefits and optimizing risk levels and resource use. COBIT® 5 enables IT to be governed and managed in a holistic manner for the entire enterprise, taking in the full end-to-end business and IT functional areas of responsibility, considering the IT-related interests of internal and external stakeholders. This course and the COBIT® 5 Foundation certificate are mandatory for additional COBIT® 5 training, including the COBIT® 5 Implementation Course and Assessor Program Training.    At the conclusion of the course attendees will understand: The major drivers for the development of a Framework The business benefits of using COBIT® 5 The COBIT® 5 Product Architecture. The IT management issues and challenges that affect enterprises. The 5 Key Principles of COBIT® 5 for the governance and management of Enterprise IT How COBIT® 5 enables IT to be governed and managed in a holistic manner for the entire enterprise. The key concepts in a Process Capability Assessment and the key attributes of the COBIT® 5 PAM (Process Assessment Model) How the COBIT® 5 processes and the Process Reference Model (PRM) help guide the creation of the 5 Principles and the 7 Governance and Management Enablers. The COBIT® 5 Foundation certificate is to confirm that a candidate has sufficient knowledge and understanding of the COBIT® 5 guidance to: Be able to understand the enterprise Governance and Management of Enterprise IT Create awareness with their business executives and senior IT Management Assess the current state of their Enterprise IT with the objective of scoping what aspects of COBIT® 5 would be appropriate to implement. Course Outline 1. THE KEY FEATURES OF COBIT® 5 The Reasons for the Development of CO-BIT®5 The History of COBIT® The Drivers for developing a Framework The Benefits of using COBIT®5 The COBIT® 5 Format & product Architec-ture COBIT® 5 and Other Frameworks 2. THE COBIT® 5 PRINCIPLES Topic 1: Enabler Focus Topic 2: Control Objectives to Manage-ment Practices Topic 3: From COBIT® 4.1 Management Guidelines to COBIT® 5: Enabling Process-es Guidelines 3. THE COBIT® 5 ENABLERS Enabler 1 – Principles, Policies and frame-works Enabler 2 – Processes Enabler 3 – Organisational Structures Enabler 4 – Culture, Ethics, and Behaviour Enabler 5 – Information Enabler 6 – Services, Infrastructure and Applications Enabler 7 – People, Skills and Competen-cies Walk Through on using Goals cascade to scope Processes 4. INTRODUCTION TO COBIT® 5 IM-PLEMENTATION The Life cycle Approach Inter related components of the life cycle Understanding the enterprise internal and external factors Key success factors for implementation The seven phases of the Life Cycle model explained The seven Change Enablement character-istics used in the life cycle. Change Enablement relationships to the Continual Improvement Life Cycle Making the Business case The differences between COBIT® 4.1 and COBIT® 5 5. PROCESS CAPABILITY ASSESS-MENT MODEL What is a process assessment What is the COBIT® Assessment Pro-gramme The differences between a capability and maturity assessment Differences to the COBIT® 4.1 CMM Overview of the COBIT® Capability Model & Assessments The Process Reference Model (PRM) The Process Assessment Model (PAM) The Measurement Framework Introduction to the Assessor Training Steps 6. EXAM Topic 1: preparation for the exam Topic 2: taking the exam Kursmateriale – papirfrie kurs! Glasspaper har valgt en miljøvennlig profil og gir deltakeren fra og med 2015 online kursdokumentasjon. Tilgang til dokumentasjonen vil bli sendt ut i forkant av kurset. Dette krever at man har med bærbar PC/MAC eller nettbrett på kurset. Du får tilgang til kursmaterial noen dager før kursstart - dette er elektronisk. Du trenger derfor å ta med PC eller et nettbrett på selve kurset  [-]
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Bedriftsintern 3 dager 14 500 kr
This course has been created for business analysts who want to use BPMN 2.0 extensively in their projects. [+]
Duration 21 hours   Prerequisites Understanding of Business Process Management (BPM) concepts.   Overview This course has been created for business analysts who want to use BPMN 2.0 extensively in their projects. It focuses on practical aspects of all BPMN 2.0 specification as well as implementations of common patterns. It is a series of short lectures followed by exercises: the delegates will have a problem described in English, and will have to create a proper diagram for each problem. After that, the diagrams will be discussed and assessed by the group and the trainer. This course doesn't cover execution part of BPMN, it focuses on analysis and process design aspects of BPMN 2.0.   Course Outline BPMN 2.0 in context of Business Process Management Business Process definition How to model Business Process Sub-model Types of Processes Choreographies Collaborations Conversations Modeling Orchestration Private non-executable (internal) business process Private executable (internal) business process Public processes Basic BPMN Symbols in Examples Activity Gateways Events Sequence Flow Message Artifacts Modeling Collaboration Pool, Participants Lanes Message Flow How to model messages Process Design Activities Activity vs Task Human Interactions Types of Tasks Sub-Process Call Activity Loop Characteristics and Multi-Instance Items and Data Data Modeling Events Concepts Start and End Events Intermediate Events Trigger Types of Events Message Timer Error Escalation Cancel Compensation Link Gateways Sequence Flow Considerations Exclusive Gateway Inclusive Gateway Parallel Gateway Event-Based Gateway Parallel Event-Based Gateway Complex Gateway Compensation Compensation Handler Compensation Triggering Relationship between Error Handling and Compensation Transaction Transaction definition Transaction outcomes success error cancel Choreography Choreography vs Orchestration Sequence Flow Events Gateways Conversation Conversation Conversation Link [-]
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Nettkurs 4 dager 14 900 kr
Improving Time-to-Market with the Scaled Agile Framework® with SAFe®5 DevOps Practitioner Certification - Online This 4-day course provides a comprehensive overview for ... [+]
The course will build an understanding of the complete flow of value from Continuous Exploration to Continuous Integration, Continuous Deployment, and Release on Demand. Attendees will explore SAFe’s CALMR (Culture, Automation, Lean, Measure, Recover) approach to DevOps, which helps create a culture of shared responsibility for the full spectrum of Solution delivery. It helps align people, processes, and technology throughout the organization to achieve faster time-to-market. Attendees will leave with the tools they need to execute an implementation plan for improving their delivery pipeline, and the knowledge they need to support the plan. The course also prepares students for the optional SAFe® 5.0 DevOps Practitioner (SDP) certification exam.       Agenda ONLINE TRAINING - SMALL CLASS: 12 attendees max- Four short days – from 10:00 AM – 02:30 PM- Homework before class to increase the benefits of the training- Online discussions and feedback on exercises- Additional help for certification and exam TOPIC COVERED - Introducing DevOps- Mapping your Continuous Delivery Pipeline- Gaining alignment with Continuous Exploration- Building quality with Continuous Integration- Reducing time-to-market with Continuous Deployment- Delivering Business Value with Release on Demand- Taking action LEARNING GOALS - Understand the CALMR approach to DevOps, why it is so important, and be able to explain it to others- Understand the importance of continuous integration, continuous testing, and be ready to apply it- Apply the concepts of continuous security- Map their current delivery pipeline- Measure the flow of value through the delivery pipeline- Identify gaps and delays in flow- Improve the process of exploring customer needs- Improve the process of developing, building, and integrating continuously- Improve the process of continuously deploying to staging and production environments- Improve the release process- Execute an action plan for their DevOps transformation WHO SHOULD ATTEND? - All members of an Agile Release Train- Development Managers, Engineering Managers- Configuration Managers, Release Managers- Development Leads, Developers, UI/UX Developers- Infrastructure Architects, System Architects- Product Managers, Product Owners- System Administrators, DBAs, InfoSec- QA Managers, Testers- Release Train Engineers, Scrum Masters PREREQUISITES All are welcome to attend the course without prior knowledge. EXAM DETAILS - Exam format: Multiple choice, multiple response- Exam delivery: Web-based (single-browser), closed book, no outside assistance, timed- Exam access: Candidates can access to the exam within the SAFe Community Platform upon completion of the SAFe® 5 DevOps Practitioner course- Exam duration: Once the exam begins, candidates have 90 minutes (1.5 hours) to complete the exam.- Number of questions: 45- Passing score: 33 out of 45 (73%)- Language: English- Exam cost: First exam attempt is included as part of the course registration fee if the exam is taken within 30 days of course completion. Each retake attempt costs $50.- Retake policy: Second attempt on exam (first retake) can be done immediately after first attempt. Third attempt requires a 10-day wait. Fourth attempt requires a 30-day wait. [-]
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Oslo Trondheim Og 4 andre steder 3 dager 15 000 kr
20 Jul
03 Aug
17 Aug
ITIL 4 is built on the established core of best practice in the ITIL guidance. [+]
ITIL 4 provides a practical and flexible approach to move to the new world of digital transformation and embrace an end-to-end operating model for the delivery and operation of products and services. ITIL 4 also provides a holistic end-to-end picture that integrates frameworks such as Lean IT, Agile, and DevOps. Beskrivelse: The ITIL® (4) Foundation is a 3-day classroom room based on the exam specifications specified by AXELOS for the ITIL® (4) Foundation certification. The fundamental objective of this course is to help the participants understand the key concepts of service management and the ITIL 4 service management framework and prepare for the ITIL® (4) Foundation exam. In addition, the “Pro” edition offers a rich learning experience that helps the participants understand ITIL 4 and relate ITIL to their own work environment.  At the end of this course, you will be able to: Understand the key concepts of ITIL service management. Understand how ITIL guiding principles can help an organization to adopt and adapt ITIL service management. Understand the four dimensions of ITIL service management. Understand the purpose and components of the ITIL service value system, and activities of the service value chain, and how they interconnect.   Understand the key concepts of continual improvement. Learn the various ITIL practices and how they contribute to value chain activities   Content:   Module 1: Course Introduction Introduction to IT Service Management in the Modern World Introduction to ITIL 4 Case Study: Axle Car Hire Case Study: The CIOs Vision for Axle Exam Details Module 2: Service Management: Key Concepts Value and Value Co-Creation Value: Service, Products, and Resources Service Relationships Value: Outcomes, Costs, and Risks Module 3: The Guiding Principles The Seven Guiding Principles Applying the Guiding Principles Module 4: The Four Dimensions of Service Management Organizations and People Information and Technology Partners and Suppliers Value Streams and Processes External Factors and Pestle Model Module 5: Service Value System Overview of Service Value System Overview of the Service Value Chain Module 6: Continual Improvement Introduction to Continual Improvement The Continual Improvement Model Relationship between Continual Improvement and Guiding Principles Module 7: Overview of ITIL Practices Purpose of ITIL Practices The Continual Improvement Practice The Change Control Practice The Incident Management Practice The Problem Management Practice The Service Request Management Practice The Service Desk Practice The Service Level Management Practice [-]
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3 timer 3 900 kr
The Secrets of Analytical Leaders: The Keys to Succeeding with BI and Analytics "Wayne Eckerson" [+]
How do you bridge the worlds of business and technology? How do you harness big data for business gain? How do you deliver value from analytical initiatives? Based on Wayne’s book, “Secrets of Analytical Leaders: Insights from Information Insiders,” this session will unveil the success secrets of top information leaders from companies such as Zynga, Netflix, US Xpress, Nokia, Capital One, Kelley Blue Book and Blue KC, among others. The session will cover both the “soft stuff” of people, processes, and projects and the “hard stuff” of architecture, tools, and data required to create and sustain a successful analytics program. You Will Learn How To: Deliver value quickly Span business and technology Manage change Translate insights into business impact Create an agile data warehouse  About Wayne Eckerson Wayne Eckerson is an internationally recognized thought leader in the business intelligence and analytics field. He is a sought-after consultant and noted speaker who thinks critically, writes clearly and presents persuasively about complex topics. Eckerson has shared his insights and advice with a wide range of companies. Recent clients include Avalon Bay Communities, TE Connectivity, MetLife, Zipcar, Guardian Insurance, Nordeus, Grange Insurance, and KARL STORZ. He has also conducted many groundbreaking research studies, chaired numerous conferences, and written two widely read books: “The Secrets of Analytical Leaders: Insights from Information Insiders.”(2012) and “Performance Dashboards: Measuring, Monitoring, and Managing Your Business” (2005/2010). Eckerson is principal consultant of Eckerson Group, LLC, a business-technology consulting firm that helps business leaders use data and technology to drive better insights and actions.  His team of researchers and experienced consultants provide cutting-edge information and advice on business intelligence, analytics, performance management, data governance, data warehousing, and big data. They work closely with organizations that want to assess their current capabilities and develop a strategy for turning data into insights and action. For many years, Wayne served as director of education and research at The Data Warehousing Institute (TDWI) where he oversaw the company’s research and training programs and chaired its BI Executive Summit. He has also served as an industry analyst at the Patricia Seybold Group and TechTarget. He has a bachelor’s degree from Williams College and a master’s degree from Wesleyan University.     Cancellation Policy Cancellations must be received in writing at least two weeks before the commencement of the seminar and will be subject to a 15 % administration fee. Unfortunately, cancellations received within two weeks of the seminar date will be liable for the full seminar fee. Substitutions can be made at any time. [-]
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1 dag 6 200 kr
I dagens digitaliserte verden øker mengden data med enorme størrelser hver eneste dag. Enten man jobber i store multinasjonale selskap eller i små bedrifter ser man behov... [+]
Selvbetjening er en viktig bidragsyter for å bygge kompetansen og bli mer datadrevet. Begrepet kan defineres som en enkel form av styringsinformasjonssystemet, hvor brukeren har tilgang til relevant data og genererer rapporter og/eller analyser med hjelp av selvbetjeningsverktøy. Formålet er gi brukeren mulighet til å optimalisere og forenkle sine arbeidsoppgaver i tillegg til å frigjøre IT spesialister.  Power BI er et verktøy som kan hjelpe dere på veien til å bli mer selvbetjent. Det er et kraftfullt analyse– og modelleringsverktøy som gjør at man kan kombinere data fra ulike kilder og sammenstille dem i rapporter og dashboards. Disse kan enkelt deles med andre i organisasjonen og tilgangsstyres i forhold til GDPR, personvern og teknisk kompetanse. Noen vil alltid være med på selve utviklingen av rapportene, mens andre kun vil ha behov for å lese eller hente ut informasjon fra ferdig utviklete rapporter.    Dette kurset gir en grunnleggende innføring i bruk av Power BI Desktop som selvbetjenings- og analyseverktøy for controllere, analytikere og de som jobber med virksomhetsrapprotering. Deltakerne vil lære grunnleggende om:   Innlasting av data  Datamodellering (best practice)  Forhold mellom tabeller  Power Query og datatransformasjoner   DAX (kalkulerte mål og kolonner)  Datavisualisering, formattering og rapportoppsett   Filtrering, slicers og drillthrough funksjon  Navigasjon og bookmarker  Publisering av rapport til Power BI Service og overordnet modell for utrulling av Power BI i organisasjonen vil bli presentert i kurset, men disse tema vil ikke bli dekket i dybden.     Ta med egen PC med nyeste versjon av Power BI. Du bør også ha signet opp med en 30-dagers gratislisens for Power BI Pro. [-]
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2 dager 16 850 kr
ITIL® Practitioner vil være det neste trinnet etter ITIL® Foundation for dem som allerede har lært det grunnleggende innen IT Service Management (ITSM). [+]
ITIL® Practitioner er det nyeste kurset i ITIL®-porteføljen, og er plassert på linje med Intermediate-kursene i kursoversikten. Det er et naturlig steg etter ITIL® Foundation, og vil også være verdifullt for personer med høyere nivå sertifisering. Fokuset på kurset er på kontinuerlig forbedring, og på hvordan man praktisk anvender rammeverk og verktøy.  ITIL® Practitioner kurset gir praktisk veiledning til hvordan ta i bruk ITIL® rammeverket for å supportere virksomhetenes forretningsmål. Kurset er neste steg etter ITIL® Foundation for personer som allerede er kjent med grunnprinsippende rundt IT Service Management (ITSM) og verdien av gode prosesser og tjenester. Der ITIL® Foundation fokuserer på "hva" og "hvorfor", vil man på ITIL® Practitioner kurset vise "hvordan" man kan tilpasse ITIL® rammeverket til organisasjonenes praktiske hverdag, samt gi deltakerne trygghet i deres tilnærming til å strukturere og bidra til ITSM initiativ. Se mer om ITIL® Practitioner kurset på Axelos sine hjemmesider. Kursets hensikt Kurset passer for personer som ønsker en bedre forståelse for hvordan man praktisk anvender ITIL® prosessene. Forkunnskap ITIL® Foundation Poeng 2 poeng ITIL® Practioner sertifert ved bestått eksamen Praktisk informasjon Instruktørledet kurs Kurset varer i 2 dager Vi stiller med erfarne norske instruktører. Kursmateriell og eksamen er på engelsk. Eksamen varer i 120 minutter. Eksamen på slutten av siste kursdag om ikke annet er avtalt. Det bør beregnes ca 6 timer til selvstudium i løpet av kursets varighet. PrisKr. 16.850Prisen inkluderer kursdokumentasjon, lunsj og sertifisering. Variget2 dager - fra kl. 09:00 - 16:00 ITIL® kursene gjennomføres i samarbeid med Sopra Steria. UiS-IKT tilbyr sertifiseringer for kursene ved vårt autoriserte testsenter PeopleCert i forbindelse med kurs som gjennomføres ved Universitetet i Stavanger. ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. [-]
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Kombinert klasserom og nettbasert Haugesund 1 semester 29 500 kr
18 Sep
Faget skal gi grunnleggende kunnskaper i hvordan digitale ressurser og teknologier påvirker forretningsdrift og utvikling av virksomheter. [+]
Digitalisering betyr i utgangspunktet å gjøre noe digitalt. I en årrekke har vi digitalisert informasjon om virksomheten, kommunikasjon internt og eksternt med mer. Begrepet digitalisering har i dag imidlertid større rekkevidde enn tidligere digitalisering av informasjon, det handler om å i enda større grad digitalisere og automatisere prosesser, det handler om å sømløst kommunisere over flere kanaler, og det handler om å utnytte muligheter som nye teknologier presenterer, og ikke minst å transformere måten bedrifter fungerer på, å endre forretningsmodellene eller prinsippene bedriftene opererer etter. Faget skal gi en grunnleggende forståelse både for hvilke ressurser og systemer som finnes i virksomheter, informasjonen de inneholder, og hvordan de støtter bedriftens prosesser. I tillegg tar faget opp hvordan nye digitale teknologier påvirker og kan påvirke både rammevilkår og prinsipper for forretningsdrift innen ulike bransjer. Faget tar opp teknologier som regnes med under Industri 4.0, endring av forretningsmodeller og digtial strategi. Fokus i faget er å kunne se mulighetene, og truslene, som teknologi representerer for bedrifter innenfor ulike bransjer. [-]
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Oslo 2 dager 14 900 kr
01 Oct
Fast-paced, Interactive and Collaborative course in UX! [+]
Fast-paced UX is a broad field, covering psychology, research, analysis, design and prototyping. You will dive deeply into each topic, immersing yourself in the key skills and concepts. You will surface briefly (for coffee) before diving again... and again... Interactive We believe in learn-by-doing. So you will not be sitting through a two-day lecture. You will be on your feet, working in teams, getting hands-on practical experience. Because we know that people learn best when they get a chance to do it themselves. Collaborative We believe strongly in collaborative design: teamwork produces the best work. You will not be working solo. You will collaborate with your teammates on a genuine case study, to solve real design problems for a real company.  About Colman Walsh - instructor of this course Colman Walsh is the owner and founder of UXTraining.com, a specialist provider of user experience training throughout Europe and North America.  Colman started working as a UX designer in San Francisco in 1999.  Since then he has worked with blue-chip clients in New York, London and now Dublin.  His expertise runs across the entire spectrum of UX: from research and strategy to design and prototyping. A fun and engaging presenter, Colman is an accomplished trainer, facilitator and workshop moderator.  Read more about Colman Watch Colman speaking   A two-day program that follows the lifecycle of a UX project  MODULE 1: THEORY What is user experience? Functional, aesthetic and experience design The design process The remarkable benefits of the process User experience in the digital age Technology and complexity and usability What is wrong with software design Why UX became a necessity User experience and the web Active media v passive media Alan Cooper and personas Paradox of specificity What we need to know about users Goals, behaviours and context Mental models MODULE 2: RESEARCH Planning your research Deciding what you need to know Hypothesis and assumptions Bias and how to avoid it Desk research Benchmarking and heuristics Task analysis Third party research Qualitative research How to ask questions Interviews and observation Live usability test Quantitative research Online surveys Card sorting Analytics MODULE 3: RESEARCH ANALYSIS Harnessing your data The process of triangulation Identifying patterns Insight versus proof Personas The elements of a persona The pitfalls of personas Personas v marketing segments User scenarios and journeys Defining user scenarios Plotting a user journey Visualising your requirements From data to design Defining your feature set Prioritising your features Lean UX and the Minimum Viable Product MODULE 4: INTERACTION DESIGN Structure and organisation Mental models and concept models Information hierarchy and interaction flow Sitemaps and screenflows Interfaces and navigation Control, forgiveness and feedback Conventions and design patterns Storyboards and wireframes Designing for mobile Mobile mindsets Content versus navigation Tap targets Lean UX and design sprints Organising your sprint Design exercises Tips on facilitation MODULE 5: PROTOTYPING Planning your test Profiling your users Recruiting participants Creating a test script Building a prototype Minimum viable prototype Prototyping tools Building a prototype The test setup Desktop testing: hardware and software Mobile testing: hardware and software How to moderate a test Allowing participants to relax Giving instructions Open-ended questions [-]
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2 dager
The aim of this course is to strengthen your analytical skills and gain an understanding of visualization best practices. [+]
  The aim of this course is to strengthen your analytical skills and gain an understanding of visualization best practices. You will become a better analyst, designer, and communicator. At the end of this class, the student will be able to: Design visualizations to effectively leverage sensory and short-term memory. Design visualizations to inform viewers without misleading. Effectively use chart types to answer specific questions. Design dashboards and stories using visual best practices. Course Includes: This course includes a student manual containing key concepts on each topic covered and hands-on activities to reinforce the skills and knowledge attained. It also includes Tableau workbooks for practice discussions and hands-on activities. What to Bring: Students are encouraged to bring in their own data or visualization examples, but this is not a requirement.We also recommend bringing a notepad, pen or pencil, and a USB drive to save any work. Format and Procedures: We use a combination of traditional teaching methods (lecture, class discussion) and in-class activities. Om Kursholder Tore Levinsen   OM CGI  CGI Group Inc. ble grunnlagt i 1976 og er verdens femte største uavhengige leverandør av tjenester innen IT- og forretningsprosesser. Med 74 000 medarbeidere over hele verden, leverer CGI en portefølje av ende-til-ende løsninger innen avanserte IT- og forretningskonsulenttjenester, systemintegrasjon og utsetting av IT- og forretningsprosesser. CGIs modell med kundenærhet, et globalt leveransenettverk og egne løsninger bidrar til at kundene hurtigere oppnår resultater og bidrar til deres digitale transformasjon. CGI har en samlet årlig omsetning på over 60 milliarder NOK. CGI-aksjene er notert på TSX (GIB.A) og NYSE (GIB). Hjemmeside: www.cginorge.no   [-]
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3 dager 15 000 kr
DevOps is the future of IT today! This 3-day course provides an introduction to DevOps [+]
DevOps is the future of IT today! This 3-day course provides an introduction to DevOps – the cultural and professional movement that stresses communication, collaboration, integration and, of course, automation in order to improve the flow of work between software developers and IT operations professionals. To maximize the IT value flow to customers, DevOps creates an improved ability to design, develop, deploy and operate software and services faster for the benefit of the business. Higher customer satisfaction, better quality, faster delivery and lower costs are all benefits of DevOps. Course description: This course is designed to provide you with the background knowledge you need to build your DevOps vocabulary and to understand the principles and practices of DevOps. More importantly, this course is designed to inspire you to serve as a change champion who leads and mentors others by sharing and using what you’ve learned – and continue to learn – about DevOps. This course helps professionals understand: Why organizations need to adopt DevOps practices from both the business and IT perspectives How to answer the question ‘What is DevOps?’ DevOps values and principles How DevOps interfaces with other frameworks such as Agile, Lean and ITSM The characteristics of a DevOps culture DevOps organizational considerations including DevOps roles, teams and organizational structures Key DevOps practices Common DevOps automation practices and tools categories How to adopt a DevOps culture   Course outline: Professionals will increase their value within the organization and on the IT market with this certificate. After successfully completing the course, they will have an understanding of DevOps and be able to:  Explain the drivers responsible for the emergence of DevOps Define and discuss the key concepts and principles of DevOps List and explain the business benefits of DevOps and continuous delivery Describe the Service Delivery process Explain the concepts of test automation, infrastructure automation, and build and deployment automation Describe how DevOps relates to Lean and Agile methodologies Summarize case studies of IT organizations that are making the transformation to Adaptive IT and DevOps models List the most common and popular DevOps tools Discuss the critical success factors for DevOps implementation [-]
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2 dager 10 600 kr
Having the knowledge and understanding of the critical concepts and design components needed to create a QlikView document. [+]
Having the knowledge and understanding of the critical concepts and design components needed to create a QlikView document is essential to building effective and powerful QlikView documents. QlikView Designer is a scenario based course that utilizes a business case scenario to lead the participant through the processes and steps needed to build a QlikView document. The course is a combination of lecture/demonstration followed by hands-on activities.     OM CGI   CGI Group Inc. ble grunnlagt i 1976 og er verdens femte største uavhengige leverandør av tjenester innen IT- og forretningsprosesser. Med 74 000 medarbeidere over hele verden, leverer CGI en portefølje av ende-til-ende løsninger innen avanserte IT- og forretningskonsulenttjenester, systemintegrasjon og utsetting av IT- og forretningsprosesser. CGIs modell med kundenærhet, et globalt leveransenettverk og egne løsninger bidrar til at kundene hurtigere oppnår resultater og bidrar til deres digitale transformasjon. CGI har en samlet årlig omsetning på over 60 milliarder NOK. CGI-aksjene er notert på TSX (GIB.A) og NYSE (GIB). Hjemmeside: www.cginorge.no      [-]
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