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Nettkurs 90 minutter 6 000 kr
Denne modulen er bindeleddet mellom den praktiske (Managing Professional) og den strategiske (Strategic Leader) sertifiseringsstrømmen, og er del av begge disse to. [+]
Du vil få tilsendt en «Core guidance» bok og sertifiserings-voucher slik at du kan ta sertifiseringstesten for eksempel hjemme eller på jobb. Denne vil være gyldig i ett år. Tid for sertifiseringstest avtales som beskrevet i e-post med voucher. Eksamen overvåkes av en web-basert eksamensvakt.   Eksamen er på engelsk. Eksamensformen er multiple choice - 40 spørsmål skal besvares, og du består med 70% riktige svar (dvs. 28 av 40). Deltakerne har 1 time og 30 minutter til rådighet på eksamen.  Ingen hjelpemidler er tillatt.  Nødvendige forkunnskaper: Bestått ITIL Foundation sertifisering Gjennomført godkjent kurs/e-læring [-]
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3 dager 17 200 kr
Dette kurset vil gi deg en grunnleggende innføring i ITIL® beste praksis rammeverket versjon 4. Kurset gir innføring i basis konseptet, prinsippene, prosessene og funksjo... [+]
Introduksjon Kurset gir deg en grunnleggende innføring i ITIL® beste praksis rammeverket versjon 4. Kurset gir innføring i basis konseptet, prinsippene, prosessene og funksjonene som er definert som beste praksis. Kurset vil også forberede deg til å gjennomføre ITIL Foundation sertifiseringtest. ForutsetningerIngen forutsetninger for å delta på kurset.Faglige kvalifikasjonKurset leder frem til ITIL Foundation Certificate.(Sertifiseringstest gjennomføres på siste kursdag)KursdokumentasjonOmfattende kursdokumentasjon som inneholder Kurskompendium, ITIL Pocket Guide, Norsk-Engelsk ordliste, 115 testoppgaver.SertifiseringInkludert i kursprisen er ITIL Fondation eksamen EXIN.Eksamen gjennomføres på ettermiddagen dag 3 - den avholdes skriftlig og er på engelsk.Eksamensformen er multiple choice - 40 spørsmål skal besvares, og du består ved 65% korrekte svar (dvs 26 av 40 spørsmål). Deltakerne har 1 time og 15 minutter til rådighet på eksamen. ITIL® is a registered trade mark of AXELOS Limited.   Kursinnhold Service Management as a practise • Innføring i IT Service Management• BESTE PRAKSIS: Forstå hva og hvorfor• Tjenesteorientering The Service Lifecycle Innføring i alle fasene av livssyklusen - målene og forretningsverdien for hver fase.• Service Strategy• Service Design• Service Transition• Service Operations• Continual Service Improvement Service Management processes Hvordan de ulike prosessene spiller inn i livssyklusen. Vi diskuterer mål, omfang, aktiviteter, nøkkeltall og annet: Service Strategy • Strategy Management• Service Portfolio Management• Demand Management• Financial Management Service Design • Design Coordination• Service Catalogue Management• Service Level Management• Supplier Management• Availability Management• Capacity Management• IT Service Continuity Management• Information Security Management Service Transition • Transition planning and support• Change Management• Service Asset and Configuration Management• Release and Deployment Management Service Operations • Event Management• Incident Management• Request Fulfilment• Problem Management Continual Service Operations • Continual Service Improvement model• The seven-step improvement process Continual Service Operations • Continual Service Improvement model• The seven-step improvement process Functions Forstå mål, organisasjonsstruktur, bemanning, nøkkeltall og sammenhenger i ulike funksjoner• Service Desk• Technical Management• Application Management• IT Operations Management (IT Operations Control, Facilities Management) Roles Ansvar og funksjon hos de to nøkkelrollene i Service Management og innblikk i øvrige roller.• RACI modell• Process owner• Service owner Technology and Architecture • Service Management Technology [-]
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Bedriftsintern 4 dager 18 200 kr
The High-Performance Java Persistence training is aimed to level up your data access skills, covering JDBC, Hibernate, and many database essential topics for Oracle, SQL ... [+]
Want to run your data access layer at high speeds? 1. DATABASE ESSENTIALSDo you know how a relational database systems works behind the scenes? 2. JDBCDo you know how the JDBC Driver executes statements and how you can configure it to boost application performance? 3. JPA AND HIBERNATEAdding JPA and Hibernate annotations is fairly easy. But, do you know the performance implications of each JPA or Hibernate feature your application makes heavy use of? Course goals This course is meant to mind the gap between Java developers and database programming. Most often, Java developers are very skilled when it comes to programming languages, design patterns, frameworks and everything that's related to their programming language of choice. However, the database is still uncharted territory, usually treated as a black box that we throw queries at and expect it to respond in no time. With this workshop, I want to get Java developers to know more about RDBMS so that they can design their application data access layer accordingly. After attending this workshop, you'll know all sorts of tips that you can readily apply to your current enterprise project. Taget audience This workshop is for any Java developer that happens to develop software that interacts with a relational database system. Although we are going to cover many aspects related to database systems, JDBC, JPA and Hibernate, it is best if the attendees have at least one or two years experience working with these technologies since the information provided by this training is much easier to be assimilated by middle and senior developers. Prerequisites It is recommended to bring your own notebook so that you can configure and run tests associated with the material we are going to go through this training. It is expected that attendees are familiar with Java, Maven, IDE systems like IntelliJ IDEA or Eclipse, as well as database systems like MySQL, PostgreSQL or in-memory databases like HSQLDB. The attendees can set up the test environment we are going to use during the training by following the instructions provided in this GitHub repository. Day 1. Introduction Types and Identifiers Connection Management Relationships Day 2. Inheritance Batching and Statement Caching Persistence Context Fetching Day 3.  Transactions and Concurrency Control Database, Application and Hibernate Caching [-]
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Analyse med Pivottabeller og Power Pivot [+]
Dette er et spesialkurs som fokuserer på analyse av store datasett ved hjelp av Pivottabell og Power Pivot, samt formelbasert analyse. Målet er å få frem styrker og svakheter ved de forskjellige metodene, og å se litt på hvilke forutsetninger som påvirker valg av løsning. For å ha utbytte av dette kurser forutsettes at man er vant bruker av Excel. Pivot og Power Pivot blir gjennomgått fra begynnelsen, så man trenger ikke være kjent med disse verktøyene fra før. Betingede formler kan være ganske krevende, så det er en fordel å være litt trygg på formelskriving. I en kurssituasjon blir selvsagt kurset tilpasset deltagernes nivå og forkunnskaper. I kurset gjennomgås bl.a.: Kontroll/gjennomgang av en del sentral funksjonalitet – bl.a. absolutte, relative og blandede referanser. Sammendrag av data fra flere ark i samme eller flere arbeidsbøker, bl.a. gjennomgående summering og tabulering v.hj.a. INDIREKTE-funksjonen. Betingende sammendrag v.hj.a. matriseformler og funksjoner Modifisere datasett med FINN.RAD, FINN.KOLONNE, matriseformler og andre teknikker Pivottabell, hvor vi bl.a. ser på: Sette sammen data fra forskjellige grunnlag før pivotering Vise dataserie på forskjellige måter (sum, gjennomsnitt, prosentfordelt, etc.) Hvordan foreta beregninger rett i pivottabellen, f.ex. inntekter – kostnader = resultat Pivottabell hvor datagrunnlaget er oppdelt i flere forskjellige Pivottabell rett mot en spørring i en database Power Pivot Forskjeller (og likheter) med «vanlig» Pivottabell Når forlater vi den vanlige pivottabellen til fordel for Power Pivot? Fordeler og ulemper med Pivot og Power Pivot. Lage Power Pivot-tabell med data fra flere forskjellige datasett. [-]
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Oslo Bergen Og 2 andre steder 1 dag 6 900 kr
13 May
13 May
03 Jun
Kom i gang med Power BI Desktop [+]
Kom i gang med Power BI Desktop [-]
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Bedriftsintern 1 dag 8 800 kr
Dette kurset tilbys som bedriftsinternt kurs   Kursinstruktør Lloyd Roden Loyd har over 30 års er faring fra IT-bransjen. Han har jobbet som utvikler, ledet en uavhengig... [+]
Dette kurset tilbys som bedriftsinternt kurs   Kursinstruktør Lloyd Roden Loyd har over 30 års er faring fra IT-bransjen. Han har jobbet som utvikler, ledet en uavhengig test gruppe innenfor et programvarehus og har jobbet 10 år i  UK-baserte Grove Consultants som konsulent/partner. I 2011 startet han eget konsulentselskap med software testing som spesialfelt. Lloyd har holdt foredrag på konferanser som STAREAST, STARWEST, Eurostar, AsiaSTAR, Software Test Automation, Test Kongressen, og Unicom m.fl.   Lloyd Rodens verdier:"Jeg ønsker at arbeidet som jeg gjør, enten det er i form av rådgivning eller opplæring, må være relevant, praktisk og må gjøre en forskjell for den enkelte samt organisasjonen. Det er viktig for meg at deltakerne på mine kurs forbedrer sine ferdigheter i softwaretesting, og at dette til slutt vil gjenspeile seg i den forbedrede kvaliteten på produktene som leveres av organisasjonen."   Kursinnhold This 1-day workshop is aimed at Test Leaders and Test Managers wanting to improve their test reporting skills. Gathering and presenting clear information about quality, both product and process, may be the most important part of the test managerÍs job. Test reports need to be concise, predictive, accurate and relevant to the people receiving them. This workshop demonstrates 9 powerful monitoring techniques and shows how the test manager's dashboard can be tailored to the recipient's needs. Monitoring utilities will be demonstrated and provided during the workshop.   [-]
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Virtuelt klasserom 5 dager 28 500 kr
This course teaches developers how to create end-to-end solutions in Microsoft Azure [+]
. Students will learn how to implement Azure compute solutions, create Azure Functions, implement and manage web apps, develop solutions utilizing Azure storage, implement authentication and authorization, and secure their solutions by using KeyVault and Managed Identities. Students will also learn how to connect to and consume Azure services and third-party services, and include event- and message-based models in their solutions. The course also covers monitoring, troubleshooting, and optimizing Azure solutions.   TARGET AUDIENCE Students in this course are interested in Azure development or in passing the Microsoft Azure Developer Associate certification exam.   COURSE CONTENT Module 1: Creating Azure App Service Web Apps Students will learn how to build a web application on the Azure App Service platform. They will learn how the platform functions and how to create, configure, scale, secure, and deploy to the App Service platform. Azure App Service core concepts Creating an Azure App Service Web App Configuring and Monitoring App Service apps Scaling App Service apps Azure App Service staging environments Module 2: Implement Azure functions This module covers creating Functions apps, and how to integrate triggers and inputs/outputs in to the app. Azure Functions overview Developing Azure Functions Implement Durable Functions Module 3: Develop solutions that use blob storage Students will learn how Azure Blob storage works, how to manage data through the hot/cold/archive blob storage lifecycle, and how to use the Azure Blob storage client library to manage data and metadata. Azure Blob storage core concepts Managing the Azure Blob storage lifecycle Working with Azure Blob storage Module 4: Develop solutions that use Cosmos DB storage Students will learn how Cosmos DB is structured and how data consistency is managed. Students will also learn how to create Cosmos DB accounts and create databases, containers, and items by using a mix of the Azure Portal and the .NET SDK. Azure Cosmos DB overview Azure Cosmos DB data structure Working with Azure Cosmos DB resources and data Module 5: Implement IaaS solutions This module instructs students on how to use create VMs and container images to use in their solutions. It covers creating VMs, using ARM templates to automate resource deployment, create and manage Docker images, publishing an image to the Azure Container Registry, and running a container in Azure Container Instances. Provisioning VMs in Azure Create and deploy ARM templates Create container images for solutions Publish a container image to Azure Container Registry Create and run container images in Azure Container Instances Module 6: Implement user authentication and authorization Students will learn how to leverage the Microsoft Identity Platform v2.0 to manage authentication and access to resources. Students will also learn how to use the Microsoft Authentication Library and Microsoft Graph to authenticate a user and retrieve information stored in Azure, and how and when to use Shared Access Signatures. Microsoft Identity Platform v2.0 Authentication using the Microsoft Authentication Library Using Microsoft Graph Authorizing data operations in Azure Storage Module 7: Implement secure cloud solutions This module covers how to secure the information (keys, secrets, certificates) an application uses to access resources. It also covers securing application configuration information. Manage keys, secrets, and certificates by using the KeyVault API Implement Managed Identities for Azure resources Secure app configuration data by using Azure App Configuration Module 8: Implement API Management Students will learn how to publish APIs, create policies to manage information shared through the API, and to manage access to their APIs by using the Azure API Management service. API Management overview Defining policies for APIs Securing your APIs Module 9: Develop App Service Logic Apps This module teaches students how to use Azure Logic Apps to schedule, automate, and orchestrate tasks, business processes, workflows, and services across enterprises or organizations. Azure Logic Apps overview Creating custom connectors for Logic Apps Module 10: Develop event-based solutions Students will learn how to build applications with event-based architectures. Implement solutions that use Azure Event Grid Implement solutions that use Azure Event Hubs Implement solutions that use Azure Notification Hubs Module 11: Develop message-based solutions Students will learn how to build applications with message-based architectures. Implement solutions that use Azure Service Bus Implement solutions that use Azure Queue Storage queues Module 12: Monitor and optimize Azure solutions This module teaches students how to instrument their code for telemetry and how to analyze and troubleshoot their apps. Overview of monitoring in Azure Instrument an app for monitoring Analyzing and troubleshooting apps Implement code that handles transient faults Module 13: Integrate caching and content delivery within solutions Students will learn how to use different caching services to improve the performance of their apps. Develop for Azure Cache for Redis Develop for storage on CDNs [-]
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Nettkurs 2 timer 3 120 kr
Bluebeam Revu er en komplett PDF-løsning, som lar deg opprette og redigere PDF-dokumenter og tegninger. Videre kan du markere opp og gjøre mengdeuttak fra tegningene, sam... [+]
På dette online-kurset vil du lære: Publisering, redigering, kommentering og markering Sikkerhet, digitale stempler og digital signatur Opprette og lagre symboler og tilpassede markeringsverktøy i Tool Chest Skybasert samarbeid og deling av dokumenter i Bluebeam Studio eXtreme-funksjoner (OCR – Tekstfjerning - Skjema-opprettelse - Batch Link) Noen eXtreme-funksjoner blir vist/nevnt i kurset [-]
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Oslo Trondheim Og 3 andre steder 2 dager 20 900 kr
27 May
27 May
03 Jun
TOGAF® EA Training Foundation [+]
TOGAF® EA Training Foundation [-]
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2 dager 14 900 kr
ISO/IEC 27701 Foundation [+]
ISO/IEC 27701 Foundation [-]
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Virtuelt klasserom 2 timer 1 690 kr
På webinaret går vi gjennom oppsett og presentasjonsopplevelser i Microsoft Teams møter. [+]
På webinaret går vi gjennom oppsett og presentasjonsopplevelser i Microsoft Teams møter. Teams er i rask utvikling og spesielt på presentasjonsfronten har det skjedd store endringer i det siste. Dette webinaret tar for seg alternativer i oppsett av møtet, tildele riktige roller og skape den beste presentasjonsopplevelsen for deltakerne. Opprette Teams-møter – via Outlook eller Teams | Ad Hoc møter | Kanalmøter | Innstillinger for møtet – i innkallelsen | Innstillinger og administrasjon av møtet – når møtet er i gang i Teams | Visninger | Presentere/dele – hva og hvordan| Presentasjonsvisninger | Teksting | Opptak | Møtenotater – før, under og etter Pris: 1690 kroner [-]
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Virtuelt klasserom 5 dager 35 000 kr
The Implementing Cisco Enterprise Wireless Networks course gives you the knowledge and skills needed to secure wireless network infrastructure and troubleshoot any relate... [+]
COURSE OVERVIEW You’ll learn how to implement and secure a wireless network infrastructure and use Cisco Identity Service Engine (ISE), Cisco Prime Infrastructure (PI), and Cisco Connect Mobile Experience to monitor and troubleshoot network issues.   The course provides hands-on labs to reinforce concepts including deploying Cisco Prime Infrastructure Release 3.5, Cisco Catalyst 9800 Wireless Controller Release IOS XE Gibraltar 16.10, Cisco Digital Network Architecture (DNA) Center Release 1.2.8, Cisco CMX Release 10.5, Cisco MSE Release 8.0 features and Cisco Identity Services Engine (ISE) Release 2.4.   This course also helps you prepare to take the Implementing Cisco Enterprise Wireless Networks (300-430 ENWLSI) exam, which is part of the new CCNP Enterprise certification. Passing the exam will also provide you with the Cisco Certified Specialist - Enterprise Wireless Implementation certification.   TARGET AUDIENCE Individuals needing to understand how to implement, secure and troubleshoot a Cisco Enterprise Wireless Network.   COURSE OBJECTIVES After completing this course you should be able to: Implement network settings to provide a secure wireless network infrastructure Troubleshoot security issues as it relates to the wireless network infrastructure Implement a secure wireless client and troubleshoot wireless client connectivity issues Implement and troubleshoot QoS in wireless networks Implement and troubleshoot advanced capabilities in wireless network services   COURSE CONTENT Securing and Troubleshooting the Wireless Network Infrastructure Implement Secure Access to the WLCs and Access Points Configure the Network for Access Point 802.1X Authentication Use Cisco DNA Center for Controller and AP Auto Install Implement Cisco Prime Infrastructure Define Network Troubleshooting Techniques Troubleshoot Access Point Join Issues Monitor the Wireless Network Implementing and Troubleshooting Secure Client Connectivity Configure the Cisco WLC for Wireless Client 802.1x Authentication Configure the Wireless Client for 802.1X Authentication Configure a Wireless LAN for FlexConnect Implement Guest Services in the Wireless Network Configure the Cisco WLC for Centralized Web Authentication Configure Central Web Authentication on Cisco ISE Implement BYOD Implement Location-Aware Guest Services Troubleshoot Client Connectivity Describe Issues that Affect Client Performance Monitor Wireless Clients Implementing and Troubleshooting QoS in Wireless Networks Implement QoS in the Wireless Network Configure the Cisco WLC to Support Voice Traffic Optimize Wireless Utilization on the Cisco WLC Implement Cisco AVC in the Wireless Network Implement Multicast Services Implement mDNS Service Implement Cisco Media Stream Troubleshoot QoS Issues in the Wireless Network Troublehoot mDNS Issues Troubleshoot Media Stream Issues Implementing and Troubleshooting Advanced Wireless Network Services Implement Base Location Services on Cisco Prime Infrastructure Implement Hyperlocation in the Wireless Network Implement Detect and Locate Services on Cisco CMX Implement Analytics on Cisco CMX Implement Presence Services on Cisco CMX Monitor and Locate Rogue Devices with Cisco Prime Infrastructure and Cisco CMX Monitor and Detect Wireless Clients with Cisco CMX and Cisco DNA Center Run Analytics on Wireless Clients Troubleshoot Location Accuracy with Cisco Hyperlocation Monitor and Manage RF Interferers on the Cisco WLC Monitor and Manager RF Interferers on Cisco Prime Infrastructure and Cisco CMX Labs Lab Familiarization (Base Learning Lab) Configure Secure Management Access for WLCs and APs Add Network Devices and External Resources to Cisco Prime Infrastructure Capture a Successful AP Authentication Implement AAA Services for Central Mode WLANs Implement AAA Services for FlexConnect Mode WLANs Configure Guest Services in the Wireless Network Configure BYOD in the Wireless Network Capture a Successful Client Authentications Configure QoS in the Wireless Network for Voice and Video Services Configure Cisco AVC in the Wireless Network Capture Successful QoS Traffic Marking in the Wireless Network Configure Detect and Locate Services on the Cisco CMX Identify Wireless Clients and Security Threats [-]
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Virtuelt klasserom 4 dager 14 500 kr
This course is intended for students, architects, engineers, contractors, managers, and those who wish to make their creative ideas feasible and enhance collaboration wit... [+]
This course is intended for students, architects, engineers, contractors, managers, and those who wish to make their creative ideas feasible and enhance collaboration with other stakeholders in simple to the most complex projects. Designed to provide you with a comprehensive understanding of the Revit Architecture software and the many opportunities it offers, covering not only the features and techniques of modeling but also providing you with theoretical knowledge merged with the correct design principles applied in the industry within different workflows. From designing a real-built construction, 3D modeling the asset to collaborating with other disciplines and generating plans, sections, facades, and perspectives, you will gain hands-on practical experience, tips, and tricks from our expert instructors. Moreover, the education covers schedules and quantity take-offs, preparing sheets for printing, and how to apply relevant NTI TOOLS to enhance your designs. With our flexible and interactive learning options, you can also progress at your own pace and revisit course materials as needed. This course is a unique combination of theoretical review and practical exercises, ensuring that you gain both the knowledge and skills necessary to succeed in your carrier and your coming projects. Completing the course will provide you with a certificate to formally support your acquired skills.   Objective Finalizing the training, you will be able to confidently sketch and design projects in Revit and understand the BIM processes, setting you on a path towards creating professional-quality designs. Introduction to Building Information Modelling (BIM), the past, the present, the future processes - Understanding the information management processes - Understanding the pillars of BIM and the importance of tools within processes - Creating the 3D digital model of an asset with the right information - Communication, collaboration, and coordination with all discipline models - Using the embedded information for different workflows and analysis - Generation of plans - Schedules and Quantity take-off - Preparing drawings for printing and communication to stakeholders The course is a combination of theoretical examination and practical exercises. It can also be Customized, and personalized ensuring the curriculum suits the needs of individuals, companies, or project teams. [-]
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Bedriftsintern 3 dager 27 000 kr
This course introduces participants to deploying and managing containerized applications on Google Kubernetes Engine (GKE) and the other services provided by Google Cloud... [+]
Through a combination of presentations, demos, and hands-on labs, participants explore and deploy solution elements, including infrastructure components such as pods, containers, deployments, and services; as well as networks and application services. This course also covers deploying practical solutions including security and access management, resource management, and resource monitoring. Objectives This course teaches participants the following skills: Understand how software containers work Understand the architecture of Kubernetes Understand the architecture of Google Cloud Platform Understand how pod networking works in Kubernetes Engine Create and manage Kubernetes Engine clusters using the GCP Console and gcloud/kubectl commands Launch, roll back and expose jobs in Kubernetes Manage access control using Kubernetes RBAC and Google Cloud IAM Managing pod security policies and network policies Using Secrets and ConfigMaps to isolate security credentials and configuration artifacts Understand GCP choices for managed storage services Monitor applications running in Kubernetes Engine   Course Outline Module 1: Introduction to Google Cloud Platform Use the Google Cloud Platform Console Use Cloud Shell Define cloud computing Identify GCP’s compute services Understand regions and zones Understand the cloud resource hierarchy Administer your GCP resources Module 2: Containers and Kubernetes in GCP Create a container using Cloud Build Store a container in Container Registry Understand the relationship between Kubernetes and Google Kubernetes Engine (GKE) Understand how to choose among GCP compute platforms Module 3: Kubernetes Architecture Understand the architecture of Kubernetes: pods, namespaces Understand the control-plane components of Kubernetes Create container images using Google Cloud Build Store container images in Google Container Registry Create a Kubernetes Engine cluster Module 4: Kubernetes Operations Work with the kubectl command Inspect the cluster and Pods View a Pod’s console output Sign in to a Pod interactivelty Module 5: Deployment, Jobs, and Scaling Create and use Deployments Create and run Jobs and CronJobs Scale clusters manually and automatically Configure Node and Pod affinity Get software into your cluster with Helm charts and Kubernetes Marketplace Module 6: GKE Networking Create Services to expose applications that are running within Pods Use load balancers to expose Services to external clients Create Ingress resources for HTTP(S) load balancing Leverage container-native load balancing to improve Pod load balancing Define Kubernetes network policies to allow and block traffic to pods Module 7: Persistent Data and Storage Use Secrets to isolate security credentials Use ConfigMaps to isolate configuration artifacts Push out and roll back updates to Secrets and ConfigMaps Configure Persistent Storage Volumes for Kubernetes Pods Use StatefulSets to ensure that claims on persistent storage volumes persist across restarts Module 8: Access Control and Security in Kubernetes and Kubernetes Engine Understand Kubernetes authentication and authorization Define Kubernetes RBAC roles and role bindings for accessing resources in namespaces Define Kubernetes RBAC cluster roles and cluster role bindings for accessing cluster-scoped resources Define Kubernetes pod security policies Understand the structure of GCP IAM Define IAM roles and policies for Kubernetes Engine cluster administration Module 9: Logging and Monitoring Use Stackdriver to monitor and manage availability and performance Locate and inspect Kubernetes logs Create probes for wellness checks on live applications Module 10: Using GCP Managed Storage Services from Kubernetes Applications Understand pros and cons for using a managed storage service versus self-managed containerized storage Enable applications running in GKE to access GCP storage services Understand use cases for Cloud Storage, Cloud SQL, Cloud Spanner, Cloud Bigtable, Cloud Firestore, and BigQuery from within a Kubernetes application [-]
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2 dager 8 500 kr
Lag verdifulle kundeopplevelser med Design Thinking [+]
Verden er i endring, det snakkes om den fjerde industrielle revolusjon og stadig flere ledere etterspør «radikal digital innovasjon». Men hva betyr det? Hvor skal vi begynne? Og hvordan kan vi sikre en plass med på toget inn i fremtiden, når vi lever i en virkelighet der teknologi utvikler seg eksponentielt og selskaper logaritmisk? Mange mener Design Thinking er svaret på det. Designtenking er et tankesett og en brukerorientert tilnærming til innovasjon. Metoden kombinerer designernes iterative tilnærming til tjeneste- og produktutvikling, med økonomenes analytiske og strategiske metoder for forretningsutvikling. Resultatet blir løsninger som har større sannsynlighet for å svare på brukerbehovene, er lønnsomme og i tråd med forretningsstrategi. Bli med på to dagers intensivt kurs i Design Thinking, lær å lage knallgode kundeopplevelser. Mål og gjennomføring Kurset er en blanding av praktisk workshop og foredrag med fokus på kundeopplevelse og de enorme digitale mulighetene vi har i dag. Med en «fail fast, fail cheap» tilnærming skal vi få kjenne på kroppen hva det betyr å ikke forelske seg i første idé, samarbeide på tvers av fagdisipliner og ikke minst ALLTID ha brukeren i fokus. Vi vil jobbe med å kartlegge kundens brukerbehov og jobber, og videre designe verdiforslag, tar valg, utforske gode forretningsmodell, teste, evaluerer og ikke minst LÆRE. Målet er at du skal forlate kurset med en verktøykasse du kan bruke på din egen arbeidsplass. Kurset inneholder: Forståelse av dagens digitale landskap Strategisk arbeid med innovasjon Design Thinking: teori og praktiske verktøy for design av verdifulle kundeopplevelser Kursleder: André Nordal Sylte, fagleder kundekonsept i DNB. Han jobber med å utforske og spesifisere prioriterte kundesegmenters viktigste behov, og designe verdiforslag til disse. Han har tidligere jobbet i Deloitte og Creuna. André er veldig kunnskapsrik og inspirerende, vi lover deg to meget lærerike og innholdsrike kvelder. Tid: 25. – 26. november kl. 17 – 21, matservering fra kl. 1630.   [-]
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