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Nettstudie 12 måneder 5 000 kr
The purpose of this module is to provide best practice guidance on how to set clear, business-based targets for service utility, warranty and experience. [+]
Understand the purpose and key concepts of the Service Level Management Practice, elucidating its significance in defining, negotiating, and managing service levels to meet customer expectations. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn to provide accurate and reliable information about the configuration of services and configuration support items when and where it is needed. [+]
Understand the purpose and key concepts of Service Configuration Management, including its role in maintaining accurate and reliable information about configuration items (CIs) within the IT infrastructure. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content Mobile-optimised Practical exercises   Exam: 20 questions Multiple Choice 30 Minutes Closed book Pass Mark: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn how to improve user and customer experience, as well as the overall success of your service relationships. [+]
Understand the purpose and key concepts of the Service Desk practice, including how it serves as the central point of contact between the service provider and the users, facilitating effective communication. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content mobil-optimised practical exercises     Exam: 20 questions Multiple Choice 30 minutes Closed book Minimum required score to pass: (65%)   [-]
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Nettstudie 12 måneder 12 000 kr
A combined module that covers the key concepts of 5 ITIL Practices: Relationship Management, Supplier Management, Service Level Management, Continual Improvement and Info... [+]
Understand the key concepts of Relationship Management, Supplier Management, Service Level Management, Continual Improvement, and Information Security Management, elucidating their significance in fostering collaboration, ensuring service quality, driving continual improvement, and maintaining information security. This eLearning is: Interactive Self-paced   Device-friendly   12 hours content   Mobile-optimised   Practical exercises   Exam: 60 questions Multiple choise 90 minutes Closed book Minimum required score to pass: 65% [-]
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1 dag 9 500 kr
19 Sep
14 Nov
AZ-1008: Administer Active Directory Domain Services [+]
AZ-1008: Administer Active Directory Domain Services [-]
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Nettkurs 12 måneder 11 500 kr
ITIL® er det mest utbredte og anerkjente rammeverket for IT Service Management (ITSM) i verden, og ITIL® 4 Foundation er et introduksjonskurs til rammeverket. [+]
ITIL® 4 Foundation-kurset er en introduksjon til ITIL® 4. Kurset lar kandidater se på IT-tjenestestyring gjennom en ende-til-ende driftsmodell, som inkluderer oppretting, levering og kontinuerlig forbedring av IT-relaterte produkter og tjenester. E-læringskurset inneholder 12 timer med undervisning, og er delt inn i 8 moduler. Les mer om ITIL® 4 på AXELOS sine websider. Inkluderer: Tilgang til ITIL® 4 Foundation e-læring (engelsk) i 12 måneder. ITIL® Foundation online voucher til sertifiseringstest + digital ITIL Foundation bok Du vil motta en e-post med tilgang til e-læringen, sertifiseringsvoucher og digital bok fra Peoplecert. Du avtaler tid for sertifiseringen som beskrevet i e-posten fra Peoplecert. Sertifiseringen består av: 40 spørsmål Multiple Choice 60 minutter + 15 minutter til rådighet dersom du ikke har engelsk som morsmål For å bestå må du ha minimum 26 riktige (65%) Ingen hjelpemidler tillatt ITIL®/PRINCE2®/MSP®/MoP® are registered trademarks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. [-]
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Nettstudie 12 måneder 5 000 kr
Learn how to move new or changed hardware, software, documentation, processes, or any other component to live environments, and how to deploy components to other environm... [+]
Understand the purpose and key concepts of Deployment Management, highlighting its importance in managing the deployment of new or changed services into the live environment. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours of content   Mobile-optimised   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn to deliver an agreed quality of service by handling all predefined, user-initiated service requests in an effective and user-friendly manner. [+]
Understand the purpose and key concepts of the Continual Improvement Practice, elucidating its significance in fostering a culture of ongoing improvement and innovation within the organisation. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Virtuelt klasserom 4 dager 23 000 kr
This course prepares students with the background to design and evaluate cybersecurity strategies in the following areas: Zero Trust, Governance Risk Compliance (GRC), se... [+]
. Students will also learn how to design and architect solutions using zero trust principles and specify security requirements for cloud infrastructure in different service models (SaaS, PaaS, IaaS). TARGET AUDIENCE IT professionals with advanced experience and knowledge in a wide range of security engineering areas, including identity and access, platform protection, security operations, securing data, and securing applications. They should also have experience with hybrid and cloud implementations. COURSE OBJECTIVES Design a Zero Trust strategy and architecture Evaluate Governance Risk Compliance (GRC) technical strategies and security operations strategies Design security for infrastructure Design a strategy for data and applications COURSE CONTENT Module 1: Build an overall security strategy and architecture Learn how to build an overall security strategy and architecture. Lessons M1 Introduction Zero Trust overview Develop Integration points in an architecture Develop security requirements based on business goals Translate security requirements into technical capabilities Design security for a resiliency strategy Design a security strategy for hybrid and multi-tenant environments Design technical and governance strategies for traffic filtering and segmentation Understand security for protocols Exercise: Build an overall security strategy and architecture Knowledge check Summary After completing module 1, students will be able to: Develop Integration points in an architecture Develop security requirements based on business goals Translate security requirements into technical capabilities Design security for a resiliency strategy Design security strategy for hybrid and multi-tenant environments Design technical and governance strategies for traffic filtering and segmentation Module 2: Design a security operations strategy Learn how to design a security operations strategy. Lessons M2 Introduction Understand security operations frameworks, processes, and procedures Design a logging and auditing security strategy Develop security operations for hybrid and multi-cloud environments Design a strategy for Security Information and Event Management (SIEM) and Security Orchestration, Evaluate security workflows Review security strategies for incident management Evaluate security operations strategy for sharing technical threat intelligence Monitor sources for insights on threats and mitigations After completing module 2, students will be able to: Design a logging and auditing security strategy Develop security operations for hybrid and multi-cloud environments. Design a strategy for Security Information and Event Management (SIEM) and Security Orchestration, A Evaluate security workflows. Review security strategies for incident management. Evaluate security operations for technical threat intelligence. Monitor sources for insights on threats and mitigations. Module 3: Design an identity security strategy Learn how to design an identity security strategy. Lessons M3 Introduction Secure access to cloud resources Recommend an identity store for security Recommend secure authentication and security authorization strategies Secure conditional access Design a strategy for role assignment and delegation Define Identity governance for access reviews and entitlement management Design a security strategy for privileged role access to infrastructure Design a security strategy for privileged activities Understand security for protocols After completing module 3, students will be able to: Recommend an identity store for security. Recommend secure authentication and security authorization strategies. Secure conditional access. Design a strategy for role assignment and delegation. Define Identity governance for access reviews and entitlement management. Design a security strategy for privileged role access to infrastructure. Design a security strategy for privileged access. Module 4: Evaluate a regulatory compliance strategy Learn how to evaluate a regulatory compliance strategy. Lessons M4 Introduction Interpret compliance requirements and their technical capabilities Evaluate infrastructure compliance by using Microsoft Defender for Cloud Interpret compliance scores and recommend actions to resolve issues or improve security Design and validate implementation of Azure Policy Design for data residency Requirements Translate privacy requirements into requirements for security solutions After completing module 4, students will be able to: Interpret compliance requirements and their technical capabilities Evaluate infrastructure compliance by using Microsoft Defender for Cloud Interpret compliance scores and recommend actions to resolve issues or improve security Design and validate implementation of Azure Policy Design for data residency requirements Translate privacy requirements into requirements for security solutions Module 5: Evaluate security posture and recommend technical strategies to manage risk Learn how to evaluate security posture and recommend technical strategies to manage risk. Lessons M5 Introduction Evaluate security postures by using benchmarks Evaluate security postures by using Microsoft Defender for Cloud Evaluate security postures by using Secure Scores Evaluate security hygiene of Cloud Workloads Design security for an Azure Landing Zone Interpret technical threat intelligence and recommend risk mitigations Recommend security capabilities or controls to mitigate identified risks After completing module 5, students will be able to: Evaluate security postures by using benchmarks Evaluate security postures by using Microsoft Defender for Cloud Evaluate security postures by using Secure Scores Evaluate security hygiene of Cloud Workloads Design security for an Azure Landing Zone Interpret technical threat intelligence and recommend risk mitigations Recommend security capabilities or controls to mitigate identified risks Module 6: Understand architecture best practices and how they are changing with the Cloud Learn about architecture best practices and how they are changing with the Cloud. Lessons M6 Introduction Plan and implement a security strategy across teams Establish a strategy and process for proactive and continuous evolution of a security strategy Understand network protocols and best practices for network segmentation and traffic filtering After completing module 6, students will be able to: Describe best practices for network segmentation and traffic filtering. Plan and implement a security strategy across teams. Establish a strategy and process for proactive and continuous evaluation of security strategy. Module 7: Design a strategy for securing server and client endpoints Learn how to design a strategy for securing server and client endpoints. Lessons M7 Introduction Specify security baselines for server and client endpoints Specify security requirements for servers Specify security requirements for mobile devices and clients Specify requirements for securing Active Directory Domain Services Design a strategy to manage secrets, keys, and certificates Design a strategy for secure remote access Understand security operations frameworks, processes, and procedures Understand deep forensics procedures by resource type After completing module 7, students will be able to: Specify security baselines for server and client endpoints Specify security requirements for servers Specify security requirements for mobile devices and clients Specify requirements for securing Active Directory Domain Services Design a strategy to manage secrets, keys, and certificates Design a strategy for secure remote access Understand security operations frameworks, processes, and procedures Understand deep forensics procedures by resource type Module 8: Design a strategy for securing PaaS, IaaS, and SaaS services Learn how to design a strategy for securing PaaS, IaaS, and SaaS services. Lessons M8 Introduction Specify security baselines for PaaS services Specify security baselines for IaaS services Specify security baselines for SaaS services Specify security requirements for IoT workloads Specify security requirements for data workloads Specify security requirements for web workloads Specify security requirements for storage workloads Specify security requirements for containers Specify security requirements for container orchestration After completing module 8, students will be able to: Specify security baselines for PaaS, SaaS and IaaS services Specify security requirements for IoT, data, storage, and web workloads Specify security requirements for containers and container orchestration Module 9: Specify security requirements for applications Learn how to specify security requirements for applications. Lessons M9 Introduction Understand application threat modeling Specify priorities for mitigating threats to applications Specify a security standard for onboarding a new application Specify a security strategy for applications and APIs After completing module 9, students will be able to: Specify priorities for mitigating threats to applications Specify a security standard for onboarding a new application Specify a security strategy for applications and APIs Module 10: Design a strategy for securing data Learn how to design a strategy for securing data. Lessons M10 Introduction Prioritize mitigating threats to data Design a strategy to identify and protect sensitive data Specify an encryption standard for data at rest and in motion After completing module 10, students will be able to: Prioritize mitigating threats to data Design a strategy to identify and protect sensitive data Specify an encryption standard for data at rest and in motion [-]
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Nettkurs 180 dager 12 000 kr
Elæring CCNA: Implementing and Administering Cisco Solutions [+]
CCNA: Implementing and Administering Cisco Solutions [-]
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Nettstudie 1 semester 4 980 kr
På forespørsel
Datatyper, betingelser og løkker, uttrykk, funksjoner, funksjonsbibliotek, tabeller, tekststrenger, strukturer, klasser og objekter, datafiler, sortering, søking. Program... [+]
  Studieår: 2013-2014   Gjennomføring: Høst Antall studiepoeng: 5.0 Forutsetninger: Emnet gir en innføring i programmering og krever ingen bestemte forkunnskaper. Innleveringer: Innleverte øvinger. Det blir gitt 10 øvinger, 8 må være godkjent for å kunne gå opp til eksamen. Personlig veileder: ja Vurderingsform: Skriftlig eksamen, individuell, 4 timer,  Ansvarlig: Tore Berg Hansen Eksamensdato: 06.12.13         Læremål: KUNNSKAPER:Kandidaten:- kan definere, gjenkjenne og forklare de grunnleggende konsepter for programmering i C++ så som programmers struktur, nøkkelord, spesialtegn, datatyper, algoritmer, kontrollstrukturer, operatorer, funksjoner og uttrykk- kan forklare gangen fra kildekode til ferdig kjørbart program inkludert bruken av redigeringsprogram, kompilator og lenker og disses plass i integrerte programmeringsomgivelser- kan gjøre rede for begrepene enkle og sammensatte datatyper samt en- og flerdimensjonale tabeller- kan forklare den objektorienterte tankegangen og bruk av klasser FERDIGHETER:Kandidaten:- kan lage programmer i C++ som demonstrerer bruk av funksjoner, algoritmer og kontrollstrukturer- kan lage programmer som bruker tabeller- kan lage programmer som bruker datafiler- kan lage programmer som viser bruk av objekter- kan lage programmer satt sammen av flere filer GENERELL KOMPETANSE:Kandidaten:- er oppmerksom på at emnet er en introduksjon til programmering i C++ og at det er mye mer å lære spesielt om objektorientert programmering Innhold:Datatyper, betingelser og løkker, uttrykk, funksjoner, funksjonsbibliotek, tabeller, tekststrenger, strukturer, klasser og objekter, datafiler, sortering, søking. Program som består av flere filer. Bruk av "header"-filer. Kompilering og lenking i integrerte programmeringsomgivelser og bruk av "debugger". Algoritmer, skrittvis forfining, testing og feilsøking.Les mer om faget her Påmeldingsfrist: 25.08.13 / 25.01.14         Dette faget går: Høst 2013    Fag Programmering i C++ 4980,-         Semesteravgift og eksamenskostnader kommer i tillegg.    [-]
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Virtuelt klasserom 5 dager 28 000 kr
The Implementing and Administering Cisco Solutions course provides a broad range of fundamental knowledge for all IT careers. [+]
COURSE OVERVIEW  Through a combination of lecture and hands-on labs, you will learn how to install, operate, configure, and verify a basic IPv4 and IPv6 network. The course covers configuring network components such as switches, routers, and Wireless LAN Controllers; managing network devices; and identifying basic security threats. Network programmability, automation, and software-defined networking are also covered at a foundational level.   This course helps you prepare to take the 200-301 Cisco Certified Network Associate (CCNA) exam.   Please note that this course is a combination of Instructor-Led and Self-Paced Study - 5 days in the classroom and approx 3 days of self study. The self-study content will be provided as part of the digital courseware that you recieve at the beginning of the course and should be part of your preparation for the exam. Lab access is provided for both the class and the self- study sections, lab access is valid for 60 hours or 90 days whichever is the shorter, so please ensure you exit the lab exercises when not in use. TARGET AUDIENCE Anyone looking to start a career in networking or wishing to achieve the Cisco CCNA Certification. COURSE OBJECTIVES After completing this course you should be able to: Identify the components of a computer network and describe their basic characteristics Understand the model of host-to-host communication Describe the features and functions of the Cisco IOS Software Describe LANs and the role of switches within LANs Describe Ethernet as the network access layer of TCP/IP and describe the operation of switches Install a switch and perform the initial configuration Describe the TCP/IP internet Layer, IPv4, its addressing scheme, and subnetting Describe the TCP/IP Transport layer and Application layer Explore functions of routing Implement basic configuration on a Cisco router Explain host-to-host communications across switches and routers Identify and resolve common switched network issues and common problems associated with IPv4 addressing Describe IPv6 main features, addresses and configure and verify basic IPv6 connectivity Describe the operation, benefits, and limitations of static routing Describe, implement and verify VLANs and trunks Describe the application and configuration of inter-VLAN routing Explain the basics of dynamic routing protocols and describe components and terms of OSPF Explain how STP and RSTP work Configure link aggregation using EtherChannel Describe the purpose of Layer 3 redundancy protocols Describe basic WAN and VPN concepts Describe the operation of ACLs and their applications in the network Configure internet access using DHCP clients and explain and configure NAT on Cisco routers Describe the basic QoS concepts Describe the concepts of wireless networks, which types of wireless networks can be built and how to use WLC Describe network and device architectures and introduce virtualization Introduce the concept of network programmability and SDN and describe the smart network management solutions like Cisco DNA Center, SD-Access and SD-WAN Configure basic IOS system monitoring tools Describe the management of Cisco devices Describe the current security threat landscape Describe threat defense technologies Implement a basic security configuration of the device management plane Implement basic steps to harden network devices COURSE CONTENT Exploring the Functions of Networking Introducing the Host-To-Host Communications Model Operating Cisco IOS Software Introducing LANs Exploring the TCP/IP Link Layer Starting a Switch Introducing the TCP/IP Internet Layer, IPv4 Addressing, and Subnets Explaining the TCP/IP Transport Layer and Application Layer Exploring the Functions of Routing Configuring a Cisco Router Exploring the Packet Delivery Process Troubleshooting a Simple Network Introducing Basic IPv6 Configuring Static Routing Implementing VLANs and Trunks Routing Between VLANs Introducing OSPF Building Redundant Switched Topologies (Self-Study) Improving Redundant Switched Topologies with EtherChannel Exploring Layer 3 Redundancy (Self-Study) Introducing WAN Technologies (Self-Study) Explaining Basics of ACL Enabling Internet Connectivity Introducing QoS (Self-Study) Explaining Wireless Fundamentals (Self-Study) Introducing Architectures and Virtualization (Self-Study) Explaining the Evolution of Intelligent Networks Introducing System Monitoring Managing Cisco Devices Examining the Security Threat Landscape (Self-Study) Implementing Threat Defense Technologies (Self-Study) Securing Administrative Access Implementing Device Hardening Labs: Get Started with Cisco CLI Observe How a Switch Operates Perform Basic Switch Configuration Inspect TCP/IP Applications Configure an Interface on a Cisco Router Configure and Verify Layer 2 Discovery Protocols Configure Default Gateway Explore Packet Forwarding Troubleshoot Switch Media and Port Issues Troubleshoot Port Duplex Issues Configure Basic IPv6 Connectivity Configure and Verify IPv4 Static Routes Configure IPv6 Static Routes Configure VLAN and Trunk Configure a Router on a Stick Configure and Verify Single-Area OSPF Configure and Verify EtherChannel Configure and Verify IPv4 ACLs Configure a Provider-Assigned IPv4 Address Configure Static NAT Configure Dynamic NAT and PAT Log into the WLC Monitor the WLC Configure a Dynamic (VLAN) Interface Configure a DHCP Scope Configure a WLAN Define a RADIUS Server Explore Management Options Explore the Cisco DNA Center Configure and Verify NTP Create the Cisco IOS Image Backup Upgrade Cisco IOS Image Configure WLAN Using WPA2 PSK Using the GUI Secure Console and Remote Access Enable and Limit Remote Access Connectivity Secure Device Administrative Access Configure and Verify Port Security Implement Device Hardening TEST CERTIFICATION Recommended as preparation for the following exams:  200-301 -  Cisco Certified Network Associate Exam (CCNA) [-]
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Bedriftsintern 1 dag 11 000 kr
This course teaches Azure professionals about the core capabilities of Google Cloud in the four technology pillars: networking, compute, storage, and database. [+]
The course is designed for Azure system administrators, solutions architects, and SysOps administrators who are familiar with Azure features and setup and want to gain experience configuring Google Cloud products immediately.  This course uses lectures, demos, and hands-on labs to show you the similarities and differences between the two platforms and teach you about some basic tasks on Google Cloud. Objectives This course teaches participants the following skills: Identify Google Cloud counterparts for Azure IaaS, Azure PaaS, Azure SQL, Azure Blob Storage, Azure Application Insights, and Azure Data Lake Configure accounts, billing, projects, networks, subnets, firewalls, VMs, disks, auto-scaling, load balancing, storage, databases, IAM, and more Manage and monitor applications Explain feature and pricing model differences All courses will be delivered in partnership with ROI Training, Google Cloud Premier Partner, using a Google Authorized Trainer. Course Outline Module 1: Introducing Google Cloud -Explain the advantages of Google Cloud-Define the components of Google’s network infrastructure, including points of presence, data centers, regions, and zones-Understand the difference between Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) Module 2: Getting Started with Google Cloud -Identify the purpose of projects on Google Cloud-Understand how Azure’s resource hierarchy differs from Google Cloud’s-Understand the purpose of and use cases for Identity and Access Management-Understand how Azure AD differs from Google Cloud IAM-List the methods of interacting with Google Cloud-Launch a solution using Cloud Marketplace Module 3: Virtual Machines in the Cloud -Identify the purpose and use cases for Google Compute Engine-Understand the basics of networking in Google Cloud-Understand how Azure VPC differs from Google VPC-Understand the similarities and differences between Azure VM and Google Compute Engine-Understand how typical approaches to load-balancing in Google Cloud differ from those in AzureDeploy applications using Google Compute Engine Module 4: Storage in the Cloud -Understand the purpose of and use cases for: Cloud Storage, Cloud SQL, Cloud Bigtable and Cloud Datastore-Understand how Azure Blob compares to Cloud Storage-Compare Google Cloud’s managed database services with Azure SQL-Learn how to choose among the various storage options on Google Cloud-Load data from Cloud Storage into BigQuery Module 5: Containers in the Cloud -Define the concept of a container and identify uses for containers-Identify the purpose of and use cases for Google Container Engine and Kubernetes-Understand how Azure Kubernetes Service differs from Google Kubernetes Engine-Provision a Kubernetes cluster using Kubernetes Engine-Deploy and manage Docker containers using kubectl Module 6: Applications in the Cloud -Understand the purpose of and use cases for Google App Engine-Contrast the App Engine Standard environment with the App Engine Flexible environment-Understand how App Engine differs from Azure App Service-Understand the purpose of and use cases for Google Cloud Endpoints Module 7: Developing, Deploying and Monitoring in the Cloud -Understand options for software developers to host their source code-Understand the purpose of template-based creation and management of resources-Understand how Cloud Deployment Manager differs from Azure Resource Manager-Understand the purpose of integrated monitoring, alerting, and debugging-Understand how Google Monitoring differs from Azure Application Insights and Azure Log Analytics-Create a Deployment Manager deployment-Update a Deployment Manager deployment-View the load on a VM instance using Google Monitoring Module 8: Big Data and Machine Learning in the Cloud -Understand the purpose of and use cases for the products and services in the Google Cloud big data and machine learning platforms-Understand how Google Cloud BigQuery differs from Azure Data Lake-Understand how Google Cloud Pub/Sub differs from Azure Event Hubs and Service Bus-Understand how Google Cloud’s machine-learning APIs differ from Azure’s-Load data into BigQuery from Cloud Storage-Perform queries using BigQuery to gain insight into data Module 9: Summary and Review -Review the products that make up Google Cloud and remember how to choose among them-Understand next steps for training and certification-Understand, at a high level, the process of migrating from Azure to Google Cloud [-]
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Virtuelt klasserom 3 dager 22 500 kr
30 Sep
02 Dec
Due to the Coronavirus the course instructor is not able to come to Oslo. As an alternative we offer this course as a Blended Virtual Course. [+]
Blended Virtual CourseThe course is a hybrid of virtual training and self-study which will be a mixture of teaching using Microsoft Teams for short bursts at the beginning of the day, then setting work for the rest of the day and then coming back at the end of the day for another on-line session for any questions before setting homework in the form of practice exams for the evening. You do not have to install Microsoft Teams, you will receive a link and can access the course using the web browser.  Remote proctored examTake your exam from any location. Read about iSQI remote proctored exam here Requirements for the exam: The exam will be using Google Chrome and there is a plug-in that needs to be installed  You will need a laptop/PC with a camera and a microphone  A current ID with a picture    KursinnholdDette kurset forklarer det grunnleggende i softwaretesting. Det er basert på ISTQB- pensum og er akkreditert av BCS.    Kurset inneholder øvelser, prøveeksamener og spill for å fremheve sentrale deler av pensum. Dette sammen med kursmateriell og presentasjoner vil bistå i forståelse av begreper og metoder som blir presentert.   Bouvet sine kursdeltakeres testresultater vs ISTQB gjennomsnitt   «Særs godt kurs med mye fokus på praktiske oppgaver som gjør læring vesentlig lettere. Engasjert kursleder hjelper også. Kursleder starter på et nivå som alle føler seg komfortabel med.» Alexander Røstum Course content Fundamentals of Testing This section looks at why testing is necessary, what testing is, and explains general testing principles, the fundamental test process, and psychological aspects of testing.   Skills Gained • Learn about the differences between the testing levels and targets• Know how to apply both black and white box approaches to all levels of testing• Understand the differences between the various types of review and be aware of Static Analysis• Learn aspects of test planning, estimation, monitoring and control• Communicate better through understanding standard definitions of terms• Gain knowledge of the different types of testing tools and the best way of implementing those tools   Testing throughout the software lifecycle Explains the relationship between testing and life cycle development models, including the V-model and iterative development. Outlines four levels of testing:• Component testing• Integration testing• System testing• Acceptance testing Describes four test types, the targets of testing:• functional• non-functional characteristics• structural• change-related Outlines the role of testing in maintenance.   Static Techniques Explains the differences between the various types of review, and outlines the characteristics of a formal review. Describes how static analysis can find defects.   Test Design Techniques This section explains how to identify test conditions (things to test) and how to design test cases and procedures. It also explains the difference between white and black box testing. The following techniques are described in some detail with practical exercises :• Equivalence Partitioning• Boundary Value Analysis• Decision Tables• State Transition testing• Statement and Decision testingIn addition, use case testing and experience-based testing (such as exploratory testing) are described, and advice is given on choosing techniques.   Test Management This section looks at organisational implications for testing and describes test planning and estimation, test monitoring and control. The relationship of testing and risk is covered,and configuration management and incident management.   Tool Support for Testing Different types of tool support for testing are described throughout the course. This session summarises them, and discusses how to use them effectively and how best to introduce a new tool.   The Exam The ISTQB Foundation exam is a 1-hour, 40 question multiple choice exam. There is an extra 15 minutes allowed for candidates whose first language is not English.The pass mark is 65% (26/40) and there are no pre requisites to taking this exam.The exam is a remote proctored exam [-]
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Oslo Stavanger 3 dager 17 500 kr
09 Sep
30 Sep
18 Nov
Dette kurset vil gi deg en grunnleggende innføring i ITIL® beste praksis rammeverket versjon 4. Kurset gir innføring i basis konseptet, prinsippene, prosessene og funksjo... [+]
Introduksjon Kurset gir deg en grunnleggende innføring i ITIL® beste praksis rammeverket versjon 4. Kurset gir innføring i basis konseptet, prinsippene, prosessene og funksjonene som er definert som beste praksis. Kurset vil også forberede deg til å gjennomføre ITIL Foundation sertifiseringtest. ForutsetningerIngen forutsetninger for å delta på kurset.Faglige kvalifikasjonKurset leder frem til ITIL Foundation Certificate.(Sertifiseringstest gjennomføres på siste kursdag)KursdokumentasjonOmfattende kursdokumentasjon som inneholder Kurskompendium, ITIL Pocket Guide, Norsk-Engelsk ordliste, 115 testoppgaver.SertifiseringInkludert i kursprisen er ITIL Fondation eksamen EXIN.Eksamen gjennomføres på ettermiddagen dag 3 - den avholdes skriftlig og er på engelsk.Eksamensformen er multiple choice - 40 spørsmål skal besvares, og du består ved 65% korrekte svar (dvs 26 av 40 spørsmål). Deltakerne har 1 time og 15 minutter til rådighet på eksamen. ITIL® is a registered trade mark of AXELOS Limited.   Kursinnhold Service Management as a practise • Innføring i IT Service Management• BESTE PRAKSIS: Forstå hva og hvorfor• Tjenesteorientering The Service Lifecycle Innføring i alle fasene av livssyklusen - målene og forretningsverdien for hver fase.• Service Strategy• Service Design• Service Transition• Service Operations• Continual Service Improvement Service Management processes Hvordan de ulike prosessene spiller inn i livssyklusen. Vi diskuterer mål, omfang, aktiviteter, nøkkeltall og annet: Service Strategy • Strategy Management• Service Portfolio Management• Demand Management• Financial Management Service Design • Design Coordination• Service Catalogue Management• Service Level Management• Supplier Management• Availability Management• Capacity Management• IT Service Continuity Management• Information Security Management Service Transition • Transition planning and support• Change Management• Service Asset and Configuration Management• Release and Deployment Management Service Operations • Event Management• Incident Management• Request Fulfilment• Problem Management Continual Service Operations • Continual Service Improvement model• The seven-step improvement process Continual Service Operations • Continual Service Improvement model• The seven-step improvement process Functions Forstå mål, organisasjonsstruktur, bemanning, nøkkeltall og sammenhenger i ulike funksjoner• Service Desk• Technical Management• Application Management• IT Operations Management (IT Operations Control, Facilities Management) Roles Ansvar og funksjon hos de to nøkkelrollene i Service Management og innblikk i øvrige roller.• RACI modell• Process owner• Service owner Technology and Architecture • Service Management Technology [-]
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