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Nettstudie 12 måneder 5 000 kr
Learn how to improve user and customer experience, as well as the overall success of your service relationships. [+]
Understand the purpose and key concepts of the Service Desk practice, including how it serves as the central point of contact between the service provider and the users, facilitating effective communication. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content mobil-optimised practical exercises     Exam: 20 questions Multiple Choice 30 minutes Closed book Minimum required score to pass: (65%)   [-]
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1 dag 9 500 kr
19 Sep
14 Nov
AZ-1008: Administer Active Directory Domain Services [+]
AZ-1008: Administer Active Directory Domain Services [-]
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Nettstudie 12 måneder 5 000 kr
Learn to provide accurate and reliable information about the configuration of services and configuration support items when and where it is needed. [+]
Understand the purpose and key concepts of Service Configuration Management, including its role in maintaining accurate and reliable information about configuration items (CIs) within the IT infrastructure. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content Mobile-optimised Practical exercises   Exam: 20 questions Multiple Choice 30 Minutes Closed book Pass Mark: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn to deliver an agreed quality of service by handling all predefined, user-initiated service requests in an effective and user-friendly manner. [+]
Understand the purpose and key concepts of the Continual Improvement Practice, elucidating its significance in fostering a culture of ongoing improvement and innovation within the organisation. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
The purpose of this module is to provide best practice guidance on how to set clear, business-based targets for service utility, warranty and experience. [+]
Understand the purpose and key concepts of the Service Level Management Practice, elucidating its significance in defining, negotiating, and managing service levels to meet customer expectations. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn how to move new or changed hardware, software, documentation, processes, or any other component to live environments, and how to deploy components to other environm... [+]
Understand the purpose and key concepts of Deployment Management, highlighting its importance in managing the deployment of new or changed services into the live environment. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours of content   Mobile-optimised   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 12 000 kr
A combined module that covers the key concepts of 5 ITIL Practices: Relationship Management, Supplier Management, Service Level Management, Continual Improvement and Info... [+]
Understand the key concepts of Relationship Management, Supplier Management, Service Level Management, Continual Improvement, and Information Security Management, elucidating their significance in fostering collaboration, ensuring service quality, driving continual improvement, and maintaining information security. This eLearning is: Interactive Self-paced   Device-friendly   12 hours content   Mobile-optimised   Practical exercises   Exam: 60 questions Multiple choise 90 minutes Closed book Minimum required score to pass: 65% [-]
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Nettkurs 40 minutter 7 000 kr
MoP®, er et rammeverk og en veiledning for styring av prosjekter og programmer i en portefølje. Sertifiseringen MoP Foundation gir deg en innføring i porteføljestyring me... [+]
Du vil få tilsendt en «Core guidance» bok og sertifiserings-voucher i en e-post fra Peoplecert. Denne vil være gyldig i ett år. Tid for sertifiseringstest avtales som beskrevet i e-post med voucher. Eksamen overvåkes av en web-basert eksamensvakt.   Eksamen er på engelsk. Eksamensformen er multiple choice 50 spørsmål skal besvares, og du består ved 50% korrekte svar (dvs 25 av 50 spørsmål). Deltakerne har 40 minutter til rådighet på eksamen.  Ingen hjelpemidler er tillatt.     [-]
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Nettstudie 2 semester 4 980 kr
På forespørsel
Fysiske medier i bruk i lokalnettverk. Nettverkskomponenter. Design av nettverk (nettverk infrastruktur). Trådløse nettverk, design og sikkerhet. Generelt om forskjellige... [+]
  Studieår: 2013-2014   Gjennomføring: Høst og vår Antall studiepoeng: 5.0 Forutsetninger: Ingen Innleveringer: For å kunne gå opp til eksamen må 8 utvalgte øvingsoppgaver være godkjente. Personlig veileder: ja Vurderingsform: Skriftlig eksamen, individuell, 3 timer. Ansvarlig: Arne Bjørn Mikalsen Eksamensdato: 16.12.13 / 19.05.14         Læremål: KUNNSKAPERKandidaten:- kan gjøre rede for de mest brukte teknologiene for lokalnettverk- kan gjøre rede for teknisk oppbygning av nettverk- kan gjøre rede for ulike nettverkskomponenter, deres virkemåte og bruksområde- kan planlegge og vurdere sikkerhet i lokalnettverk FERDIGHETER:Kandidaten:- kan koble til og konfigurere en datamaskin slik at den fungerer i et nettverk med internettoppkobling- kan opprette brukerkontoer, tildele rettigheter, samt administrere nettverk med en ressursdatabase- kan planlegge, implementere og konfigurere et mindre lokalnettverk GENERELL KOMPETANSE:Kandidaten:- har kompetanse til selvstendig både å formidle og å ta i bruk sine kunnskaper og ferdigheter innen emnets tema i en driftssituasjon- kan i en praktisk driftssituasjon, forklare og gjøre bruk av sin kunnskap både innen hvert enkelt tema i faget og på tvers av temaene- kan kommunisere med andre om nettverksløsninger Innhold:Fysiske medier i bruk i lokalnettverk. Nettverkskomponenter. Design av nettverk (nettverk infrastruktur). Trådløse nettverk, design og sikkerhet. Generelt om forskjellige typer nettverksoperativsystem. Introduksjon til Active Directory og eDirectory. Prinsipper for konfigurasjon, installasjon, drift og sikkerhet og driftsfilosofi i lokalnettverk. Introduksjon til virtualisering. Driftsmodeller: Fjerndrift eller ASP (Application Service Provider)Les mer om faget her Påmeldingsfrist: 25.08.13 / 25.01.14         Velg semester:  Høst 2013    Vår 2014     Fag Drift av lokalnettverk 4980,-         Semesteravgift og eksamenskostnader kommer i tillegg.    [-]
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Oslo 3 dager 21 000 kr
08 Sep
08 Sep
17 Nov
ITIL® 4 Specialist: Monitor, Support and Fulfil [+]
ITIL® 4 Specialist: Monitor, Support and Fulfil [-]
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Virtuelt klasserom 5 dager 33 000 kr
VMware Horizon 8: Deploy and Manage is a five-day combination course of VMware Horizon 8: Skills for Virtual Desktop Management & VMware Horizon 8: Infrastructure Adm... [+]
COURSE OVERVIEW . This training collection gives you the hands-on skills to deliver virtual desktops and applications through a single virtual desktop infrastructure platform. You will build on your skills in configuring and managing VMware Horizon® 8 through a combination of lecture and hands-on labs. You learn how to configure and deploy pools of virtual machines and how to provide a customized desktop environment to end-users. Additionally, you will learn how to install and configure a virtual desktop infrastructure platform. You learn how to install and configure VMware Horizon® Connection Server™, VMware Unified Access Gateway™, how to configure a load balancer for use with Horizon, and how to establish Cloud Pod Architecture.  Product Alignment: VMware Horizon 8 V2006 TARGET AUDIENCE Operators, administrators, and architects for VMware Horizon should enroll in this course. These individuals are responsible for the creation, maintenance, and or delivery of remote and virtual desktop services. Additional duties can include the implementation, support, and administration of an organization's end-user computing infrastructure. COURSE OBJECTIVES By the end of the course, you should be able to meet the following objectives: Recognize the features and benefits of Horizon Use VMware vSphere® to create VMs to be used as desktops for Horizon Create and optimize Windows VMs to create Horizon desktops Install and configure Horizon Agent on Horizon desktop Configure and manage the VMware Horizon® Client™ systems and connect the client to a VMware Horizon desktop Configure, manage, and entitle desktop pools of full VMs Configure, manage, and entitle pools of instant-clone desktops Create and use Remote Desktop Services (RDS) desktops and application pools Monitor the Horizon environment using Horizon Console Dashboard and Horizon Help Desk Tool Identify Horizon Connection Server installation, architecture, and requirements. Describe the authentication and certification options for a Horizon environment Recognize the integration process and benefits of VMware Workspace ONE® Access™ and Horizon 8 Discuss performance and scalability options available in Horizon 8 Describe different security options for the Horizon environment COURSE CONTENT 1  Course Introduction Introductions and course logistics Course objectives 2  Introduction to VMware Horizon Recognize the features and benefits of Horizon Describe the conceptual and logical architecture of Horizon 3  Introduction to Use Case Define a use case for your virtual desktop and application infrastructure Convert customer requirements to use-case attributes 4  vSphere for Horizon 8 Explain basic virtualization concepts Use VMware vSphere® Client™ to access your vCenter Server system and VMware ESXi™ hosts Create, provision, and remove a virtual machine 5  VMware Horizon Desktops Create a Windows and a Linux virtual machine using vSphere Optimize and prepare Windows and Linux virtual machines to set up Horizon desktop VMs 6  VMware Horizon Agents Outline the configuration choices when installing Horizon Agent on Windows and Linux virtual machines Create a gold master for Windows Horizon desktops 7  VMware Horizon Pools Identify the steps to set up a template for desktop pool deployment List the steps to add desktops to the VMware Horizon® Connection Server™ inventory Compare dedicated-assignment and floating-assignment pools Outline the steps to create an automated pool Define user entitlement Explain the hierarchy of global, pool-level, and user-level policies 8  VMware Horizon Client Options Describe the different clients and their benefits Access Horizon desktop using various Horizon clients and HTML Configure integrated printing, USB redirection, and the shared folders option Configure session collaboration and media optimization for Microsoft Teams 9  Creating and Managing Instant-Clone Desktop Pools List the advantages of instant clones Explain the provisioning technology used for instant clone desktop pools Set up an automated pool of instant clones Push updated images to instant clone desktop pools 10  Creating RDS Desktop and Application Pools Explain the difference between an RDS desktop pool and an automated pool Compare and contrast an RDS session host pool, a farm, and an application pool Create an RDS desktop pool and an application pool Access RDS desktops and application from Horizon Client Use the instant clone technology to automate the build-out of RDSH farms Configure load-balancing for RDSHs on a farm 11  Monitoring VMware Horizon Monitor the status of the Horizon components using the Horizon Administrator console dashboard Monitor desktop sessions using the HelpDesk tool 12  Course Introduction Introductions and course logistics Course objectives 13  Horizon Connection Server Recognize VMware Horizon reference architecture Identify the Horizon Connection Server supported features Identify the recommended system requirements for Horizon Connection Server Configure the Horizon event database Outline the steps for the initial configuration of Horizon Connection Server Discuss the ADAM database as a critical component of Horizon Connection Server installation 14  VMware Horizon Authentication and Certificates Compare the authentication options that Horizon Connection Server supports Describe the Smartcard authentication options that Horizon Connection Server supports Outline the steps to create a Horizon administrator and custom roles Describe the roles available in a Horizon environment Explain the role that certificates play for Horizon Connection Server Install and configure certificates for Horizon Connection Server Install and configure True SSO in a Horizon environment 15  Workspace ONE Access & Virtual Application Management Recognize the features and benefits of Workspace ONE Access Recognize the Workspace ONE Access console features Explain identity management in Workspace ONE Access Explain access management in Workspace ONE Access Describe the Workspace ONE Access directory integration Describe the Workspace ONE Access directory integration Deploy virtual applications with Workspace services 16  VMware Horizon Performance and Scalability Describe the purpose of a replica connection server Explain how multiple Horizon Connection Server instances in a pod maintain synchronization Describe the 3D rendering options available in Horizon 8 List the steps to configure graphics cards for use in a Horizon environment Configure a load balancer for use in a Horizon environment Explain Horizon Cloud Pod Architecture LDAP replication and VIPA Explain Horizon Cloud Pod Architecture scalability options 17  Managing VMware Horizon Security Explain concepts relevant to secure Horizon connections Describe how to restrict Horizon connections. Discuss the benefits of using Unified Access Gateway List the two-factor authentication options that are supported by Unified Access Gateway List Unified Access Gateway firewall rules Describe the situation in which you might deploy Unified Access Gateway instances with one, two, or three network interfaces TEST CERTIFICATION VMware Certified Professional – Desktop and Mobility 2020 (VCP-DTM 2020) [-]
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Virtuelt klasserom 5 dager 35 000 kr
The Implementing Cisco Enterprise Wireless Networks course gives you the knowledge and skills needed to secure wireless network infrastructure and troubleshoot any relate... [+]
COURSE OVERVIEW You’ll learn how to implement and secure a wireless network infrastructure and use Cisco Identity Service Engine (ISE), Cisco Prime Infrastructure (PI), and Cisco Connect Mobile Experience to monitor and troubleshoot network issues.   The course provides hands-on labs to reinforce concepts including deploying Cisco Prime Infrastructure Release 3.5, Cisco Catalyst 9800 Wireless Controller Release IOS XE Gibraltar 16.10, Cisco Digital Network Architecture (DNA) Center Release 1.2.8, Cisco CMX Release 10.5, Cisco MSE Release 8.0 features and Cisco Identity Services Engine (ISE) Release 2.4.   This course also helps you prepare to take the Implementing Cisco Enterprise Wireless Networks (300-430 ENWLSI) exam, which is part of the new CCNP Enterprise certification. Passing the exam will also provide you with the Cisco Certified Specialist - Enterprise Wireless Implementation certification.   TARGET AUDIENCE Individuals needing to understand how to implement, secure and troubleshoot a Cisco Enterprise Wireless Network.   COURSE OBJECTIVES After completing this course you should be able to: Implement network settings to provide a secure wireless network infrastructure Troubleshoot security issues as it relates to the wireless network infrastructure Implement a secure wireless client and troubleshoot wireless client connectivity issues Implement and troubleshoot QoS in wireless networks Implement and troubleshoot advanced capabilities in wireless network services   COURSE CONTENT Securing and Troubleshooting the Wireless Network Infrastructure Implement Secure Access to the WLCs and Access Points Configure the Network for Access Point 802.1X Authentication Use Cisco DNA Center for Controller and AP Auto Install Implement Cisco Prime Infrastructure Define Network Troubleshooting Techniques Troubleshoot Access Point Join Issues Monitor the Wireless Network Implementing and Troubleshooting Secure Client Connectivity Configure the Cisco WLC for Wireless Client 802.1x Authentication Configure the Wireless Client for 802.1X Authentication Configure a Wireless LAN for FlexConnect Implement Guest Services in the Wireless Network Configure the Cisco WLC for Centralized Web Authentication Configure Central Web Authentication on Cisco ISE Implement BYOD Implement Location-Aware Guest Services Troubleshoot Client Connectivity Describe Issues that Affect Client Performance Monitor Wireless Clients Implementing and Troubleshooting QoS in Wireless Networks Implement QoS in the Wireless Network Configure the Cisco WLC to Support Voice Traffic Optimize Wireless Utilization on the Cisco WLC Implement Cisco AVC in the Wireless Network Implement Multicast Services Implement mDNS Service Implement Cisco Media Stream Troubleshoot QoS Issues in the Wireless Network Troublehoot mDNS Issues Troubleshoot Media Stream Issues Implementing and Troubleshooting Advanced Wireless Network Services Implement Base Location Services on Cisco Prime Infrastructure Implement Hyperlocation in the Wireless Network Implement Detect and Locate Services on Cisco CMX Implement Analytics on Cisco CMX Implement Presence Services on Cisco CMX Monitor and Locate Rogue Devices with Cisco Prime Infrastructure and Cisco CMX Monitor and Detect Wireless Clients with Cisco CMX and Cisco DNA Center Run Analytics on Wireless Clients Troubleshoot Location Accuracy with Cisco Hyperlocation Monitor and Manage RF Interferers on the Cisco WLC Monitor and Manager RF Interferers on Cisco Prime Infrastructure and Cisco CMX Labs Lab Familiarization (Base Learning Lab) Configure Secure Management Access for WLCs and APs Add Network Devices and External Resources to Cisco Prime Infrastructure Capture a Successful AP Authentication Implement AAA Services for Central Mode WLANs Implement AAA Services for FlexConnect Mode WLANs Configure Guest Services in the Wireless Network Configure BYOD in the Wireless Network Capture a Successful Client Authentications Configure QoS in the Wireless Network for Voice and Video Services Configure Cisco AVC in the Wireless Network Capture Successful QoS Traffic Marking in the Wireless Network Configure Detect and Locate Services on the Cisco CMX Identify Wireless Clients and Security Threats [-]
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Nettkurs 3 timer 549 kr
Dette nettkurset er perfekt for deg som allerede har noen grunnleggende ferdigheter i Python og ønsker å lære objektorientert programmering (OOP). Med OOP vil du kunne re... [+]
Dette nettkurset fokuserer på objektorientert programmering (OOP) i Python og er ideelt for de som allerede har grunnleggende ferdigheter i Python og ønsker å utvide sine kunnskaper. OOP gir deg muligheten til å skrive kode som er mer strukturert, gjenbrukbar og enklere å vedlikeholde. Kurset, ledet av erfaren systemutvikler og instruktør Magnus Kvendseth Øye, vil veilede deg gjennom nøkkelkonsepter innen OOP i Python. I løpet av kurset vil du lære å se på koden din som en samling av dynamiske objekter som samhandler med hverandre. Du vil utforske følgende emner: Kapittel 1: Introduksjon Kapittel 2: Klasser og egenskaper Kapittel 3: Metoder Kapittel 4: Representasjon Kapittel 5: Arv Kapittel 6: Prosjekt Kapittel 7: Avslutning Med Magnus Kvendseth Øye som din veileder, vil du få en solid forståelse av hvordan du kan bruke OOP-prinsipper i Python for å skape ren, effektiv og strukturert kode. Dette kurset gir deg muligheten til å ta dine Python-ferdigheter til neste nivå.   Varighet: 3 timer og 8 minutter   Om Utdannet.no: Utdannet.no tilbyr noen av landets beste digitale nettkurs. Vår tjeneste fungerer på samme måte som strømmetjenester for musikk eller TV-serier, der våre kunder betaler en fast månedspris for tilgang til alle kursene vi har tilgjengelig. Vi har opplevd betydelig vekst de siste årene, med over 30 000 registrerte brukere og 1,5 millioner videoavspillinger. Vårt mål er å gjøre kompetanseutvikling engasjerende, spennende og tilgjengelig for alle, og vi har støtte fra Innovasjon Norge og Forskningsrådet. [-]
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Oslo 3 dager 21 000 kr
27 Oct
27 Oct
ITIL® Specialist - Drive Stakeholder Value [+]
ITIL® Specialist - Drive Stakeholder Value [-]
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13 timer
Videregående Excel [+]
I dette kurset forutsettes at deltagerne er vante Excelbrukere, slik at de behersker grunnleggende teknikker og henger med i gjennomgangen av mer videregående funksjonalitet. Mange av temaene vil være de samme som i det grunnleggende kurset, men vil kunne bli gjennomgått i mer avanserte eksempler. Sjekk av grunnleggende ting i formelbygging og formelkopiering Modellbyggingsteknikker – gjennomgående summering og tabulering av data med funksjonen INDIREKTE Tall og tekst – identifikasjon og korreksjon av «tekst»-tall Importutfordringer – rydde og ordne importerte datasett Datalister – bearbeiding og forberedelse til analyse Pivottabell – hvorfor og hvordan Power Pivot – en introduksjon Sentrale funksjoner: HVIS, HVISFEIL, FINN.RAD, m. fl. Grafisk fremstilling av numeriske data Arbeide med tid (dager, klokkeslett, etc.) i Excel Betingede sammendrag med bl.a. SUMMER.HVIS.SETT, matriseformler, etc. Makroer – en introduksjon [-]
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