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Nettstudie 12 måneder 5 000 kr
Learn to deliver an agreed quality of service by handling all predefined, user-initiated service requests in an effective and user-friendly manner. [+]
Understand the purpose and key concepts of the Continual Improvement Practice, elucidating its significance in fostering a culture of ongoing improvement and innovation within the organisation. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn how to improve user and customer experience, as well as the overall success of your service relationships. [+]
Understand the purpose and key concepts of the Service Desk practice, including how it serves as the central point of contact between the service provider and the users, facilitating effective communication. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content mobil-optimised practical exercises     Exam: 20 questions Multiple Choice 30 minutes Closed book Minimum required score to pass: (65%)   [-]
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Nettkurs 12 måneder 12 000 kr
ITIL® 4 Specialist: Drive Stakeholder Value dekker alle typer engasjement og interaksjon mellom en tjenesteleverandør og deres kunder, brukere, leverandører og partnere. [+]
Kurset fokuserer på konvertering av etterspørsel til verdi via IT-relaterte tjenester. Modulen dekker sentrale emner som SLA-design, styring av flere leverandører, kommunikasjon, relasjonsstyring, CX- og UX-design, kartlegging av kunder og mer. E-læringskurset inneholder 18 timer med undervisning, og er delt inn i 8 moduler. Les mer om ITIL® 4 på  AXELOS sine websider. Du vil motta en e-post med tilgang til e-læringen, sertifiseringsvoucher og digital bok fra Peoplecert. Du avtaler tid for sertifiseringen som beskrevet i e-posten fra Peoplecert. [-]
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Nettstudie 12 måneder 5 000 kr
Learn how to move new or changed hardware, software, documentation, processes, or any other component to live environments, and how to deploy components to other environm... [+]
Understand the purpose and key concepts of Deployment Management, highlighting its importance in managing the deployment of new or changed services into the live environment. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours of content   Mobile-optimised   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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12 måneder 12 000 kr
A combined module that covers the key concepts of 5 key ITIL practices: Change Enablement, Deployment Management, Release Management, Service Configuration Management, an... [+]
Understand the purpose and key concepts of the Plan, Implement, and Control practices, highlighting their importance in establishing, executing, and governing IT service strategies effectively. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content Mobile-optimised Practical exercises   Exam: 60 questions Multiple Choice 90 Minutes Closed book Pass Mark: 65% [-]
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Nettstudie 12 måneder 5 000 kr
The purpose of this module is to provide best practice guidance on how to set clear, business-based targets for service utility, warranty and experience. [+]
Understand the purpose and key concepts of the Service Level Management Practice, elucidating its significance in defining, negotiating, and managing service levels to meet customer expectations. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettkurs 12 måneder 11 500 kr
ITIL® er det mest utbredte og anerkjente rammeverket for IT Service Management (ITSM) i verden, og ITIL® 4 Foundation er et introduksjonskurs til rammeverket. [+]
ITIL® 4 Foundation-kurset er en introduksjon til ITIL® 4. Kurset lar kandidater se på IT-tjenestestyring gjennom en ende-til-ende driftsmodell, som inkluderer oppretting, levering og kontinuerlig forbedring av IT-relaterte produkter og tjenester. E-læringskurset inneholder 12 timer med undervisning, og er delt inn i 8 moduler. Les mer om ITIL® 4 på AXELOS sine websider. Inkluderer: Tilgang til ITIL® 4 Foundation e-læring (engelsk) i 12 måneder. ITIL® Foundation online voucher til sertifiseringstest + digital ITIL Foundation bok Du vil motta en e-post med tilgang til e-læringen, sertifiseringsvoucher og digital bok fra Peoplecert. Du avtaler tid for sertifiseringen som beskrevet i e-posten fra Peoplecert. Sertifiseringen består av: 40 spørsmål Multiple Choice 60 minutter + 15 minutter til rådighet dersom du ikke har engelsk som morsmål For å bestå må du ha minimum 26 riktige (65%) Ingen hjelpemidler tillatt ITIL®/PRINCE2®/MSP®/MoP® are registered trademarks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. [-]
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Nettstudie 12 måneder 12 000 kr
A combined module that covers the key concepts of 5 ITIL Practices: Incident Management, Service Desk, Service Request Management, Monitoring and Event Management and Pro... [+]
Understand the purpose and key concepts of the Monitor, Support, and Fulfil practices, elucidating their importance in maintaining, supporting, and delivering IT services effectively.InteractiveOur eLearning:Self-pacedDevice-friendly12 hour contentMobile-optimised Exam:60 questionsMultiple Choice90 minutesClosed bookMinimum required score to pass: 65%  [-]
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Virtuelt klasserom 4 dager 22 000 kr
This course provides IT Identity and Access Professional, along with IT Security Professional, with the knowledge and skills needed to implement identity management solut... [+]
. This course includes identity content for Azure AD, enterprise application registration, conditional access, identity governance, and other identity tools.   TARGET AUDIENCE This course is for the Identity and Access Administrators who are planning to take the associated certification exam, or who are performing identity and access administration tasks in their day-to-day job. This course would also be helpful to an administrator or engineer that wants to specialize in providing identity solutions and access management systems for Azure-based solutions; playing an integral role in protecting an organization. COURSE OBJECTIVES Implement an identity management solution Implement an authentication and access management solutions Implement access management for apps Plan and implement an identity governancy strategy COURSE CONTENT Module 1: Implement an identity management solution Learn to create and manage your initial Azure Active Directory (Azure AD) implementation and configure the users, groups, and external identities you will use to run your solution. Lessons M1 Implement Initial configuration of Azure AD Create, configure, and manage identities Implement and manage external identities Implement and manage hybrid identity Lab 1a: Manage user roles Lab 1b: Setting tenant-wide properties Lab 1c: Assign licenses to users Lab 1d: Restore or remove deleted users Lab 1e: Add groups in Azure AD Lab 1f: Change group license assignments Lab 1g: Change user license assignments Lab 1h: Configure external collaboration Lab 1i: Add guest users to the directory Lab 1j: Explore dynamic groups After completing module 1, students will be able to: Deploy an initail Azure AD with custom settings Manage both internal and external identities Implement a hybrid identity solution Module 2: Implement an authentication and access management solution Implement and administer your access management using Azure AD. Use MFA, conditional access, and identity protection to manager your identity solution. Lessons M2 Secure Azure AD user with MFA Manage user authentication Plan, implement, and administer conditional access Manage Azure AD identity protection Lab 2a: Enable Azure AD MFA Lab 2b: Configure and deploy self-service password reset (SSPR) Lab 2c: Work with security defaults Lab 2d: Implement conditional access policies, roles, and assignments Lab 2e: Configure authentication session controls Lab 2f: Manage Azure AD smart lockout values Lab 2g: Enable sign-in risk policy Lab 2h: Configure Azure AD MFA authentication registration policy After completing module 2, students will be able to: Configure and manage user authentication including MFA Control access to resources using conditional access Use Azure AD Identity Protection to protect your organization Module 3: Implement access management for Apps Explore how applications can and should be added to your identity and access solution with application registration in Azure AD. Lessons M3 Plan and design the integration of enterprise for SSO Implement and monitor the integration of enterprise apps for SSO Implement app registration Lab 3a: Implement access management for apps Lab 3b: Create a custom role to management app registration Lab 3c: Register an application Lab 3d: Grant tenant-wide admin consent to an application Lab 3e: Add app roles to applications and recieve tokens After completing module 3, students will be able to: Register a new application to your Azure AD Plan and implement SSO for enterprise application Monitor and maintain enterprise applications Module 4: Plan and implement an identity governancy strategy Design and implement identity governance for your identity solution using entitlement, access reviews, privileged access, and monitoring your Azure Active Directory (Azure AD). Lessons M4 Plan and implement entitlement management Plan, implement, and manage access reviews Plan and implement privileged access Monitor and maintain Azure AD Lab 4a: Creat and manage a resource catalog with Azure AD entitlement Lab 4b: Add terms of use acceptance report Lab 4c: Manage the lifecycle of external users with Azure AD identity governance Lab 4d: Create access reviews for groups and apps Lab 4e: Configure PIM for Azure AD roles Lab 4f: Assign Azure AD role in PIM Lab 4g: Assign Azure resource roles in PIM Lab 4h: Connect data from Azure AD to Azure Sentinel After completing module 4, students will be able to: Mange and maintain Azure AD from creation to solution Use access reviews to maintain your Azure AD Grant access to users with entitlement management [-]
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Virtuelt klasserom 3 timer 2 500 kr
04 Sep
23 Oct
04 Dec
Vi går gjennom oppbygging av pivottabeller og pivotdiagrammer og jobber oss inn i mer detaljerte og avanserte måter å presentere dataene samt tips og triks for å få tabel... [+]
Datagrunnlaget Gruppering Formatering Tallformater Visningsalternativer Feltinnstillinger Beregnede felt Bruk av flere pivottabeller i samme arbeidsbok Slicere som virker på flere pivottabeller eller pivotdiagrammer Tabellfunksjonalitet   Analyse av pivotdiagram Bruk av pivotdiagram i andre programmer   et er fordelaktig å ha to skjermer - en til å følge kurset og en til å gjøre det kursholder demonstrerer. Kurset gjennomføres i sanntid med nettundervisning via Teams. Det blir mulighet for å stille spørsmål, ha diskusjoner, demonstrasjoner og øvelser. Du vil motta en invitasjon til Teams fra kursholder.   [-]
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Oslo Bergen 3 dager 20 000 kr
25 Aug
25 Aug
06 Oct
https://www.glasspaper.no/kurs/pl-300-microsoft-power-bi-data-analyst/ [+]
PL-300: Microsoft Power BI Data Analyst [-]
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Nettkurs 2 timer 1 990 kr
Er du på jakt etter mer avansert funksjonalitet på forsidene dine? På dette webinaret lærer du mer om å sette inn innhold fra andre kilder og å sy sammen komponente... [+]
Er du på jakt etter mer avansert funksjonalitet på forsidene dine? På dette webinaret lærer du mer om å sette inn innhold fra andre kilder og å sy sammen komponentene på siden. Webinaret varer i 2 timer og består av to økter à 45 min. Etter hver økt er det 10 min spørsmålsrunde. Mellom øktene er det 10 min pause. Webinaret kan også spesialtilpasses og holdes bedriftsinternt kun for din bedrift.   Kursinnhold:   Sider og sideoppsett Bli kjent med Webdel-sider og oppsett Hvordan legge til skriptsnutter og elementer fra andre nettsider   Bygg inn innhold Legg inn embed-kode Forberede og presentere en PowerPoint-presentasjon på forsiden ved hjelp av Office Web Apps/Office Online   Forsider og dashboards Forberede og presentere en Excel-bok på forsiden med Excel Services Forberede og presentere en Visio-tegning som forsidemeny med Visio Services   Dynamiske sider Målgrupper Koble sammen webdeler og la innhold i en webdel påvirke innholdet i en annen   3 gode grunner til å velge KnowledgeGroup 1. Best practice kursinnhold 2. Markedets beste instruktører 3. Gratis support [-]
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Virtuelt klasserom 5 timer 33 000 kr
IMPLEMENTING AND CONFIGURING CISCO IDENTITY SERVICES ENGINE BOOTCAMP [+]
COURSE OVERVIEW The Implementing and Configuring Cisco Identity Services Engine course shows you how to deploy and use Cisco Identity Services Engine (ISE) v2.4, an identity and access control policy platform that simplifies the delivery of consistent, highly secure access control across wired, wireless and VPN connections. This hands-on course provides you with the knowledge and skills required to implement and use Cisco ISE, including policy enforcement, profiling services, web authentication and guest access services, BYOD, endpoint compliance services, and TACACS+ device administration. Through expert instruction and hands-on practice, you will learn how to use Cisco ISE to gain visibility into what is happening in your network, streamline security policy management and contribute to operational efficiency.   Delegates will be expected to work in groups and share lab equipment, If you are attending virtually you may also be required to work in virtual breakout rooms. Extended hours may also be required to cover all of the content included in this class.   TARGET AUDIENCE Individuals involved in the deployment and maintenance of the Cisco ISE platform. COURSE OBJECTIVES After completing this course you should be able to: Describe Cisco ISE deployments, including core deployment components and how they interact to create a cohesive security architecture. Describe the advantages of such a deployment and how each Cisco ISE capability contributes to these advantages. Describe concepts and configure components related to 802.1X and MAC Authentication Bypass (MAB) authentication, identity management, and certificate services. Describe how Cisco ISE policy sets are used to implement authentication and authorization, and how to leverage this capability to meet the needs of your organization. Describe third-party network access devices (NADs), Cisco TrustSec®, and Easy Connect. Describe and configure web authentication, processes, operation, and guest services, including guest access components and various guest access scenarios. Describe and configure Cisco ISE profiling services, and understand how to monitor these services to enhance your situational awareness about network-connected endpoints. Describe best practices for deploying this profiler service in your specific environment. Describe BYOD challenges, solutions, processes, and portals. Configure a BYOD solution, and describe the relationship between BYOD processes and their related configuration components. Describe and configure various certificates related to a BYOD solution. Describe the value of the My Devices portal and how to configure this portal. Describe endpoint compliance, compliance components, posture agents, posture deployment and licensing, and the posture service in Cisco ISE. Describe and configure TACACS+ device administration using Cisco ISE, including command sets, profiles, and policy sets. Understand the role of TACACS+ within the authentication, authentication, and accounting (AAA) framework and the differences between the RADIUS and TACACS+ protocols. Migrate TACACS+ functionality from Cisco Secure Access Control System (ACS) to Cisco ISE, using a migration tool. COURSE CONTENT Introducing Cisco ISE Architecture and Deployment Using Cisco ISE as a Network Access Policy Engine Cisco ISE Use Cases Describing Cisco ISE Fucntions Cisco ISE Deployment Models Context Visibility Cisco ISE Policy Enforcement Using 802.1X for Wired and Wireless Access Using MAC Authentication Bypass for Wired and Wireless Access Introducing Identity Management Configuring Certificate Services Introducing Cisco ISE Policy Implementing Third-Party Network Access Device Support Introducing Cisco TrustSec TrustSec Configuration Easy Connect Web Authentication and Guest Services Introducing Web Access with Cisco ISE Introducing Guest Access Components Configuring Guest Access Services Configure Sponsor and Guest Portals Cisco ISE Profiler Introducing Cisco ISE Profiler Profiling Deployment and Best Practices Cisco ISE BYOD Introducing the Cisco ISE BYOD Process Describing BYOD Flow Configuring the My Devices Portal Configuring Certificates in BYOD Scenarios Cisco ISE Endpoint Compliance Services Introducing Endpoint Compliance Services Configuring Client Posture Services and Provisioning Working with Network Access Devices Cisco ISE TACACS+ Device Administration Configure TACACS+ Device Administration Guidelines and Best Practices Migrating from Cisco ACS to Cisco ISE Labs Lab 1: Access the SISE Lab and Install ISE 2.4 Lab 2 : Configure Initial Cisco ISE Setup, Gui Familiarization and System Certificate Usage  Lab 3: Integrate Cisco ISE with Active Directory Lab 4: Configure Cisco ISE Policy Lab 5: Configure Access Policy for Easy Connect Lab 6: Configure Guest Access Lab 7: Configure Guest Access Operations Lab 8: Create Guest Reports Lab 9: Configure Profiling Lab 10: Customize the Cisco ISE Profiling Configuration Lab 11: Create Cisco ISE Profiling Reports Lab 12: Configure BYOD Lab 13: Blacklisting a Device Lab 14: Configure Cisco ISE Compliance Services Lab 15: Configure Client Provisioning Lab 16: Configure Posture Policies Lab 17: Test and Monitor Compliance Based Access Lab 18: Test Compliance Policy Lab 19: Configure Cisco ISE for Basic Device Administration Lab 20: Configure TACACS+ Command Authorization   [-]
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Nettkurs 2 timer 549 kr
Microsoft Word er sannsynligvis verdens mest brukte tekstbehandlingsprogram. Programmet kan kjøpes gjennom et engangsbeløp eller abonneres på via Microsoft 365 (tidligere... [+]
Dykk inn i verdenen av tekstbehandling med kurset "Word: Grunnleggende", ledet av Elin Lovinda Bae hos Utdannet.no. Dette kurset er perfekt for alle som ønsker å lære å bruke Microsoft Word, verdens mest populære tekstbehandlingsprogram. Enten du er ny til Word eller bare ønsker å friske opp dine kunnskaper, kreves ingen forkunnskaper for å delta. Kurset gir deg en omfattende opplæring i hvordan du oppretter, redigerer og formaterer dokumenter i Word. Du vil lære om Word sitt brukergrensesnitt, hvordan du oppretter, lagrer og åpner dokumenter, bruker tekstverktøy, setter inn ulike typer innhold, og tilpasser dokumentets generelle oppsett. I tillegg vil kurset dekke hvordan du samarbeider med andre og deler dokumenter effektivt. Ved kursets slutt vil du ha en solid forståelse av hvordan du kan bruke Microsoft Word for å skape profesjonelt utseende dokumenter for en rekke formål. Dette kurset vil gi deg ferdighetene du trenger for å navigere og utnytte de mange funksjonene i Word effektivt.   Innhold: Kapittel 1: Introduksjon Kapittel 2: Brukergrensesnittet Kapittel 3: Opprette, lagre og åpne dokument Kapittel 4: Tekstverktøy Kapittel 5: Sette inn innhold Kapittel 6: Generelle tilpasninger Kapittel 7: Del dokumentet Kapittel 8: Avslutning   Varighet: 2 timer og 19 minutter   Om Utdannet.no: Utdannet.no tilbyr noen av landets beste digitale nettkurs. Tjenesten fungerer på samme måte som strømmetjenester for musikk eller TV-serier. Våre kunder betaler en fast månedspris og får tilgang til alle kursene som er produsert så langt. Plattformen har hatt en god vekst de siste årene og kan skilte med 30.000 registrerte brukere og 1,5 millioner videoavspillinger. Vårt mål er å gjøre kompetanseutvikling moro, spennende og tilgjengelig for alle – og med oss har vi Innovasjon Norge og Forskningsrådet. [-]
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Nettkurs 3 timer 3 120 kr
Bli kjent med Revu (Bruksområder, grensesnitt, menyer, verktøy, paneler og profiler) Grunnleggende PDF-håndtering med Revu Markeringsverktøy og ... [+]
Bli kjent med Revu (Bruksområder, grensesnitt, menyer, verktøy, paneler og profiler) Grunnleggende PDF-håndtering med Revu Markeringsverktøy og måleverktøy Innføring i Tool Chest Innføring i Markeringslisten Innføring i Studio [-]
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