Oversikt over relevante kurs innen IT-kurs i Hemnes

Kurset fokuserer på konvertering av etterspørsel til verdi via IT-relaterte tjenester. Modulen dekker sentrale emner som SLA-design, styring av flere leverandører, kommunikasjon, relasjonsstyring, CX- og UX-design, kartlegging av kunder og mer. E-læringskurset inneholder 18 timer med undervisning, og er delt inn i 8 moduler. Les mer om ITIL® 4 på  AXELOS sine websider. Du vil motta en e-post med tilgang til e-læringen, sertifiseringsvoucher og digital bok fra Peoplecert. Du avtaler tid for sertifiseringen som beskrevet i e-posten fra Peoplecert. [-]

Understand the purpose and key concepts of Incident Management, including its role in restoring normal service operations swiftly following disruptions.   This eLearning is: Interactive Self-paced   Device-friendly   2-3 hour content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]

Understand the purpose and key concepts of the Supplier Management Practice, elucidating its importance in managing supplier relationships and ensuring value delivery from third-party services. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]

Understand the purpose and key concepts of Release Management, elucidating its significance in planning, scheduling, and controlling the build, test, and deployment of releases to ensure they deliver the expected outcomes. The eLearning course: Interactive Self-paced Device-friendly 2-3 hour content Mobile-optimised Practical exercises   Exam:   20 questions Multiple choise Closed book 30 minutes Minimum required score to pass: 65% [-]

Understand the purpose and key concepts of the Plan, Implement, and Control practices, highlighting their importance in establishing, executing, and governing IT service strategies effectively. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content Mobile-optimised Practical exercises   Exam: 60 questions Multiple Choice 90 Minutes Closed book Pass Mark: 65% [-]

Understand the purpose and key concepts of Problem Management, including its role in identifying and managing the root causes of incidents to prevent recurrence.   This eLearning is: Interactive   Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]

Understand the purpose and key concepts of the Service Desk practice, including how it serves as the central point of contact between the service provider and the users, facilitating effective communication. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content mobil-optimised practical exercises     Exam: 20 questions Multiple Choice 30 minutes Closed book Minimum required score to pass: (65%)   [-]

Understand the purpose and key concepts of the Monitor, Support, and Fulfil practices, elucidating their importance in maintaining, supporting, and delivering IT services effectively.InteractiveOur eLearning:Self-pacedDevice-friendly12 hour contentMobile-optimised Exam:60 questionsMultiple Choice90 minutesClosed bookMinimum required score to pass: 65%  [-]

Excel Ekspert kurs for deg som ønsker en omfattende fordypning i Excel knyttet til formler og funksjoner, men som ikke har tid til å sette deg inn i dette på egenhånd. Vil du lære mer om håndtering av datagrunnlag og rapportering på grunnlag fra flere kilder, samt bygging av dynamiske modeller? Da er ”Excel Ekspert” kurset for deg! Kurset kan også spesialtilpasses og holdes bedriftsinternt i deres eller våre lokaler.   Kursinnhold:   Dag 1   Funksjoner i Excel Utarbeidelse av dynamiske modeller ved bruk av navn og funksjoner. Funksjoner. Få oversikt over flere avanserte funksjoner samt se kraften av å bruke sammensatte funksjoner Navn. Bruk navn for å forenkle og tydeliggjøre formler og funksjoner. Lag dynamiske etiketter til diagrammer Matriseregning. Få en innføring i hvordan du kan jobbe med matrisefunksjonalitet i Excel.   Alternativknapper og kombinasjonsbokser Gjør modellene dine mer interaktive ved bruk av kontroller   Dag 2   Klargjøre data for beregninger ved bruk av PowerQuery Hva er PowerQuery? Lese inn data til PowerQuery fra ulike kilder Eksempel: tilføye og slå sammen Snu krysstabell Kobling til tekstfil med problemer Manglende struktur i kolonner. Lær hvordan du kan gjengi informasjon i regnearket slik at grunnlaget kan brukes til rapportering. Duplikater. Lær forskjellige måter å kvitte seg med duplikater på. Splitte informasjon. Lær forskjellige måter for å skille data i kolonner.   Beregninger ved bruk av Pivot Eksempel: prosentvis fordeling ”i år mot i fjor”. Pivotkonsolidering og datakonsolidering.   Makroer Innspilling av makro. Hvordan lage makroer for å automatisere rutinearbeid? Redigering av makroer. Lær hvordan makroer kan gjøres mer dynamiske, kombinert med navn og bruk av meldingsbokser og ”hvis” setninger. Demonstrere viktige VBA metoder 4 gode grunner til å velge KnowledgeGroup 1. Best practice kursinnhold 2. Markedets beste instruktører 3. Små kursgrupper 4. Kvalitets- og startgaranti     [-]

https://www.glasspaper.no/kurs/dp-100/ [-]

ISO/IEC 27701 Foundation [-]

COURSE OVERVIEW . It also prepares delegates for the ITIL Foundation Certificate Examination. The course is based on the ITIL4 best practice service value system featured in the latest 2019 guidelines. TARGET AUDIENCE This course is aimed at all levels of IT professional and those involved in designing, building, delivering and managing modern digital products and services. COURSE OBJECTIVES After you complete this course you will be able to: Key IT service management concepts. How ITIL guiding principles can help and organization to adopt and adapt service management. The 4 dimensions of service management. The purpose and components of the service value system. The activities of the service value chain and how the interconnect. Know the purpose of key ITIL practices. Sit the ITIL4 foundation examination - Sample papers are set during the class by instructors to take during the class or as homework exercises. COURSE CONTENT IT Service Management definitions; Service, Utility, Warranty, Customer, User, Service management, Sponsor Key concepts of value creation Key concepts of service relationships; service offering; service provision; service consumption; service relationship management The nature, use and interaction of 7 ITIL guiding principles; Focus on value; Start where you are; Progress iteratively with feedback; Collaborate and promote visibility; Think and work holistically; Keep it simple and practical; Optimize and automate The 4 dimensions of service management; Organizations and people; Information and technology; Partners and suppliers; Value streams and processes    The ITIL service value system The service value chain, its inputs and outputs, and its role in supporting value streams Service value chain elements; Plan, Improve, Engage, Design & transition, Obtain / Build, Deliver & support Detail of how the following ITIL practices support the service value chain: -  Continual Improvement (including continual improvement model); Change control; Incident management; Problem Management; Service request management;  Service desk; Service level management The purpose of the following ITIL practices: - Information security management; Relationship management; Supplier management; Availability management; Capacity and performance management; Service configuration management;    IT asset management; Business analysis; Service continuity management; Deployment management; Monitoring and event management; Release management   TEST CERTIFICATION Recommended preparation for exam(s): ITIL4 Foundation Certificate in IT Service Management This is a pre-requisite for other ITIL4 qualifications. The examination is a 1 hour, closed book, multiple choice paper of 40 questions taken after completion of the course - exam vouchers are provided with this course. These will have a validity of 12 months. You will need to schedule your exams within this time frame. The pass mark is 65% (26 out of 40) Cost of the exam is included in the course fee [-]

SAFe® DevOps Certification [-]

Python Programming [-]

COURSE OVERVIEW The Certified Information Systems Security Professional (CISSP) is the most globally recognized certification in the cybersecurity market. CISSP validates a cybersecurity professional’s deep technical and managerial knowledge and experience to effectively design, engineer and manage an organization’s overall security posture. Please note an exam voucher is included as part of this course TARGET AUDIENCE Cybersecurity professionals with at least 5 years in the information security field. Member data has shown that amajority of CISSP holders are in middle management and a much smaller proportion are in senior or junior/entry-level positions. Roles include:• Chief Information Officer• Chief Information Security Officer• Chief Technology Officer• Compliance Manager / Officer• Director of Security• Information Architect• Information Manager / Information RiskManager or Consultant• IT Specialist / Director / Manager• Network / System Administrator• Security Administrator• Security Architect / Security Analyst• Security Consultant• Security Manager• Security Systems Engineer / Security EngineerSectorsCISSP is relevant across all sectors and industries, including:• Aerospace• Automotive• Banking, financial services, insurance (BFSI)• Construction• Cybersecurity• Energy• Engineering• Government• Healthcare, IT products, services, consulting• Manufacturing• Pharma• Retail• Telecom COURSE OBJECTIVESAfter completing this course you should be able to: Understand and apply fundamental concepts and methods related to the fields of information technology and security Align overall organizational operational goals with security functions and implementations. Understand how to protect assets of the organization as they go through their lifecycle. Understand the concepts, principles, structures and standards used to design, implement, monitor and secure operating systems, equipment, networks, applications and those controls used to enforce various levels of confidentiality, integrity and availability. Implement system security through the application of security design principles and application of appropriate security control mitigations for vulnerabilities present in common information system types and architectures. Understand the importance of cryptography and the security services it can provide in today’s digital and information age. Understand the impact of physical security elements on information system security and apply secure design principles to evaluate or recommend appropriate physical security protections. Understand the elements that comprise communication and network security coupled with a thorough description of how the communication and network systems function. List the concepts and architecture that define the associated technology and implementation systems and protocols at Open Systems Interconnection (OSI) model layers 1-7. Identify standard terms for applying physical and logical access controls to environments related to their security practice. Appraise various access control models to meet business security requirements. Name primary methods for designing and validating test and audit strategies that support business requirements. Enhance and optimize an organization’s operational function and capacity by applying and utilizing appropriate security controls and countermeasures. Recognize risks to an organization’s operational endeavours and assess specific threats, vulnerabilities and controls. Understand the System Lifecycle (SLC) and the Software Development Lifecycle (SDLC) and how to apply security to it; identify which security control(s) are appropriate for the development environment; and assess the effectiveness of software security. COURSE CONTENT Domain 1: Security and Risk Management Domain 2: Asset Security Domain 3: Security Architecture and Engineering Domain 4: Communication and Network Security Domain 5: Identity and Access Management (IAM) Domain 6: Security Assessment and Testing Domain 7: Security Operations Domain 8: Software Development Security TEST CERTIFICATION Recommended as preparation for the following exam: (ISC)2 Certified Information Systems Security Professional Gaining this accreditation is not just about passing the exam, there are a number of other criteria that need to be met including 5 years of cumulative, paid work experience in two or more of the eight domains of the (ISC)²® CISSP CBK . Full details can be found at https://www.isc2.org/cissp/default.aspx Those without the required experience can take the exam to become an Associate of (ISC)²  while working towards the experience needed for full certification Please note an exam voucher is included as part of this course   [-]