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Nettstudie 12 måneder 5 000 kr
Learn how to improve user and customer experience, as well as the overall success of your service relationships. [+]
Understand the purpose and key concepts of the Service Desk practice, including how it serves as the central point of contact between the service provider and the users, facilitating effective communication. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content mobil-optimised practical exercises     Exam: 20 questions Multiple Choice 30 minutes Closed book Minimum required score to pass: (65%)   [-]
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Nettstudie 12 måneder 5 000 kr
Learn to deliver an agreed quality of service by handling all predefined, user-initiated service requests in an effective and user-friendly manner. [+]
Understand the purpose and key concepts of the Continual Improvement Practice, elucidating its significance in fostering a culture of ongoing improvement and innovation within the organisation. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
The purpose of this module is to provide best practice guidance on how to set clear, business-based targets for service utility, warranty and experience. [+]
Understand the purpose and key concepts of the Service Level Management Practice, elucidating its significance in defining, negotiating, and managing service levels to meet customer expectations. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours content   Mobile-optimised   Practical exercises   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 12 måneder 5 000 kr
Learn how to move new or changed hardware, software, documentation, processes, or any other component to live environments, and how to deploy components to other environm... [+]
Understand the purpose and key concepts of Deployment Management, highlighting its importance in managing the deployment of new or changed services into the live environment. This eLearning is: Interactive Self-paced   Device-friendly   2-3 hours of content   Mobile-optimised   Exam: 20 questions Multiple choise 30 minutes Closed book Minimum required score to pass: 65% [-]
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1 dag 9 500 kr
19 Sep
14 Nov
AZ-1008: Administer Active Directory Domain Services [+]
AZ-1008: Administer Active Directory Domain Services [-]
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Nettkurs 12 måneder 11 500 kr
ITIL® er det mest utbredte og anerkjente rammeverket for IT Service Management (ITSM) i verden, og ITIL® 4 Foundation er et introduksjonskurs til rammeverket. [+]
ITIL® 4 Foundation-kurset er en introduksjon til ITIL® 4. Kurset lar kandidater se på IT-tjenestestyring gjennom en ende-til-ende driftsmodell, som inkluderer oppretting, levering og kontinuerlig forbedring av IT-relaterte produkter og tjenester. E-læringskurset inneholder 12 timer med undervisning, og er delt inn i 8 moduler. Les mer om ITIL® 4 på AXELOS sine websider. Inkluderer: Tilgang til ITIL® 4 Foundation e-læring (engelsk) i 12 måneder. ITIL® Foundation online voucher til sertifiseringstest + digital ITIL Foundation bok Du vil motta en e-post med tilgang til e-læringen, sertifiseringsvoucher og digital bok fra Peoplecert. Du avtaler tid for sertifiseringen som beskrevet i e-posten fra Peoplecert. Sertifiseringen består av: 40 spørsmål Multiple Choice 60 minutter + 15 minutter til rådighet dersom du ikke har engelsk som morsmål For å bestå må du ha minimum 26 riktige (65%) Ingen hjelpemidler tillatt ITIL®/PRINCE2®/MSP®/MoP® are registered trademarks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. [-]
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Nettstudie 12 måneder 5 000 kr
Learn to provide accurate and reliable information about the configuration of services and configuration support items when and where it is needed. [+]
Understand the purpose and key concepts of Service Configuration Management, including its role in maintaining accurate and reliable information about configuration items (CIs) within the IT infrastructure. This eLearning is: Interactive Self-paced Device-friendly 2-3 hours content Mobile-optimised Practical exercises   Exam: 20 questions Multiple Choice 30 Minutes Closed book Pass Mark: 65% [-]
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Nettstudie 12 måneder 12 000 kr
A combined module that covers the key concepts of 5 ITIL Practices: Relationship Management, Supplier Management, Service Level Management, Continual Improvement and Info... [+]
Understand the key concepts of Relationship Management, Supplier Management, Service Level Management, Continual Improvement, and Information Security Management, elucidating their significance in fostering collaboration, ensuring service quality, driving continual improvement, and maintaining information security. This eLearning is: Interactive Self-paced   Device-friendly   12 hours content   Mobile-optimised   Practical exercises   Exam: 60 questions Multiple choise 90 minutes Closed book Minimum required score to pass: 65% [-]
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Nettstudie 1 semester 4 980 kr
På forespørsel
Datatyper, betingelser og løkker, uttrykk, funksjoner, funksjonsbibliotek, tabeller, tekststrenger, strukturer, klasser og objekter, datafiler, sortering, søking. Program... [+]
  Studieår: 2013-2014   Gjennomføring: Høst Antall studiepoeng: 5.0 Forutsetninger: Emnet gir en innføring i programmering og krever ingen bestemte forkunnskaper. Innleveringer: Innleverte øvinger. Det blir gitt 10 øvinger, 8 må være godkjent for å kunne gå opp til eksamen. Personlig veileder: ja Vurderingsform: Skriftlig eksamen, individuell, 4 timer,  Ansvarlig: Tore Berg Hansen Eksamensdato: 06.12.13         Læremål: KUNNSKAPER:Kandidaten:- kan definere, gjenkjenne og forklare de grunnleggende konsepter for programmering i C++ så som programmers struktur, nøkkelord, spesialtegn, datatyper, algoritmer, kontrollstrukturer, operatorer, funksjoner og uttrykk- kan forklare gangen fra kildekode til ferdig kjørbart program inkludert bruken av redigeringsprogram, kompilator og lenker og disses plass i integrerte programmeringsomgivelser- kan gjøre rede for begrepene enkle og sammensatte datatyper samt en- og flerdimensjonale tabeller- kan forklare den objektorienterte tankegangen og bruk av klasser FERDIGHETER:Kandidaten:- kan lage programmer i C++ som demonstrerer bruk av funksjoner, algoritmer og kontrollstrukturer- kan lage programmer som bruker tabeller- kan lage programmer som bruker datafiler- kan lage programmer som viser bruk av objekter- kan lage programmer satt sammen av flere filer GENERELL KOMPETANSE:Kandidaten:- er oppmerksom på at emnet er en introduksjon til programmering i C++ og at det er mye mer å lære spesielt om objektorientert programmering Innhold:Datatyper, betingelser og løkker, uttrykk, funksjoner, funksjonsbibliotek, tabeller, tekststrenger, strukturer, klasser og objekter, datafiler, sortering, søking. Program som består av flere filer. Bruk av "header"-filer. Kompilering og lenking i integrerte programmeringsomgivelser og bruk av "debugger". Algoritmer, skrittvis forfining, testing og feilsøking.Les mer om faget her Påmeldingsfrist: 25.08.13 / 25.01.14         Dette faget går: Høst 2013    Fag Programmering i C++ 4980,-         Semesteravgift og eksamenskostnader kommer i tillegg.    [-]
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Virtuelt klasserom 3 timer 2 500 kr
04 Sep
23 Oct
04 Dec
Vi går gjennom oppbygging av pivottabeller og pivotdiagrammer og jobber oss inn i mer detaljerte og avanserte måter å presentere dataene samt tips og triks for å få tabel... [+]
Datagrunnlaget Gruppering Formatering Tallformater Visningsalternativer Feltinnstillinger Beregnede felt Bruk av flere pivottabeller i samme arbeidsbok Slicere som virker på flere pivottabeller eller pivotdiagrammer Tabellfunksjonalitet   Analyse av pivotdiagram Bruk av pivotdiagram i andre programmer   et er fordelaktig å ha to skjermer - en til å følge kurset og en til å gjøre det kursholder demonstrerer. Kurset gjennomføres i sanntid med nettundervisning via Teams. Det blir mulighet for å stille spørsmål, ha diskusjoner, demonstrasjoner og øvelser. Du vil motta en invitasjon til Teams fra kursholder.   [-]
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Virtuelt klasserom 3 timer 2 500 kr
15 Sep
27 Oct
08 Dec
Tanken med dette kurset er å vise litt av hva makroer i Excel er og dermed gi deltakerne en forsmak på våre mer avanserte kurs i Visual Basic for Applications (VBA). Dett... [+]
Introduksjon til VBA   Det er fordelaktig å ha to skjermer - en til å følge kurset og en til å gjøre det kursholder demonstrerer. Kurset gjennomføres i sanntid med nettundervisning via Teams. Det blir mulighet for å stille spørsmål, ha diskusjoner, demonstrasjoner og øvelser. Du vil motta en invitasjon til Teams fra kursholder. [-]
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Nettkurs 24 timer 10 900 kr
PRINCE2® Practitioner, 6th Edition, engelsk innhold  [+]
PRINCE2® Practitioner, 6th Edition, engelsk innhold  [-]
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Virtuelt klasserom 4 dager 23 000 kr
This course prepares students with the background to design and evaluate cybersecurity strategies in the following areas: Zero Trust, Governance Risk Compliance (GRC), se... [+]
. Students will also learn how to design and architect solutions using zero trust principles and specify security requirements for cloud infrastructure in different service models (SaaS, PaaS, IaaS). TARGET AUDIENCE IT professionals with advanced experience and knowledge in a wide range of security engineering areas, including identity and access, platform protection, security operations, securing data, and securing applications. They should also have experience with hybrid and cloud implementations. COURSE OBJECTIVES Design a Zero Trust strategy and architecture Evaluate Governance Risk Compliance (GRC) technical strategies and security operations strategies Design security for infrastructure Design a strategy for data and applications COURSE CONTENT Module 1: Build an overall security strategy and architecture Learn how to build an overall security strategy and architecture. Lessons M1 Introduction Zero Trust overview Develop Integration points in an architecture Develop security requirements based on business goals Translate security requirements into technical capabilities Design security for a resiliency strategy Design a security strategy for hybrid and multi-tenant environments Design technical and governance strategies for traffic filtering and segmentation Understand security for protocols Exercise: Build an overall security strategy and architecture Knowledge check Summary After completing module 1, students will be able to: Develop Integration points in an architecture Develop security requirements based on business goals Translate security requirements into technical capabilities Design security for a resiliency strategy Design security strategy for hybrid and multi-tenant environments Design technical and governance strategies for traffic filtering and segmentation Module 2: Design a security operations strategy Learn how to design a security operations strategy. Lessons M2 Introduction Understand security operations frameworks, processes, and procedures Design a logging and auditing security strategy Develop security operations for hybrid and multi-cloud environments Design a strategy for Security Information and Event Management (SIEM) and Security Orchestration, Evaluate security workflows Review security strategies for incident management Evaluate security operations strategy for sharing technical threat intelligence Monitor sources for insights on threats and mitigations After completing module 2, students will be able to: Design a logging and auditing security strategy Develop security operations for hybrid and multi-cloud environments. Design a strategy for Security Information and Event Management (SIEM) and Security Orchestration, A Evaluate security workflows. Review security strategies for incident management. Evaluate security operations for technical threat intelligence. Monitor sources for insights on threats and mitigations. Module 3: Design an identity security strategy Learn how to design an identity security strategy. Lessons M3 Introduction Secure access to cloud resources Recommend an identity store for security Recommend secure authentication and security authorization strategies Secure conditional access Design a strategy for role assignment and delegation Define Identity governance for access reviews and entitlement management Design a security strategy for privileged role access to infrastructure Design a security strategy for privileged activities Understand security for protocols After completing module 3, students will be able to: Recommend an identity store for security. Recommend secure authentication and security authorization strategies. Secure conditional access. Design a strategy for role assignment and delegation. Define Identity governance for access reviews and entitlement management. Design a security strategy for privileged role access to infrastructure. Design a security strategy for privileged access. Module 4: Evaluate a regulatory compliance strategy Learn how to evaluate a regulatory compliance strategy. Lessons M4 Introduction Interpret compliance requirements and their technical capabilities Evaluate infrastructure compliance by using Microsoft Defender for Cloud Interpret compliance scores and recommend actions to resolve issues or improve security Design and validate implementation of Azure Policy Design for data residency Requirements Translate privacy requirements into requirements for security solutions After completing module 4, students will be able to: Interpret compliance requirements and their technical capabilities Evaluate infrastructure compliance by using Microsoft Defender for Cloud Interpret compliance scores and recommend actions to resolve issues or improve security Design and validate implementation of Azure Policy Design for data residency requirements Translate privacy requirements into requirements for security solutions Module 5: Evaluate security posture and recommend technical strategies to manage risk Learn how to evaluate security posture and recommend technical strategies to manage risk. Lessons M5 Introduction Evaluate security postures by using benchmarks Evaluate security postures by using Microsoft Defender for Cloud Evaluate security postures by using Secure Scores Evaluate security hygiene of Cloud Workloads Design security for an Azure Landing Zone Interpret technical threat intelligence and recommend risk mitigations Recommend security capabilities or controls to mitigate identified risks After completing module 5, students will be able to: Evaluate security postures by using benchmarks Evaluate security postures by using Microsoft Defender for Cloud Evaluate security postures by using Secure Scores Evaluate security hygiene of Cloud Workloads Design security for an Azure Landing Zone Interpret technical threat intelligence and recommend risk mitigations Recommend security capabilities or controls to mitigate identified risks Module 6: Understand architecture best practices and how they are changing with the Cloud Learn about architecture best practices and how they are changing with the Cloud. Lessons M6 Introduction Plan and implement a security strategy across teams Establish a strategy and process for proactive and continuous evolution of a security strategy Understand network protocols and best practices for network segmentation and traffic filtering After completing module 6, students will be able to: Describe best practices for network segmentation and traffic filtering. Plan and implement a security strategy across teams. Establish a strategy and process for proactive and continuous evaluation of security strategy. Module 7: Design a strategy for securing server and client endpoints Learn how to design a strategy for securing server and client endpoints. Lessons M7 Introduction Specify security baselines for server and client endpoints Specify security requirements for servers Specify security requirements for mobile devices and clients Specify requirements for securing Active Directory Domain Services Design a strategy to manage secrets, keys, and certificates Design a strategy for secure remote access Understand security operations frameworks, processes, and procedures Understand deep forensics procedures by resource type After completing module 7, students will be able to: Specify security baselines for server and client endpoints Specify security requirements for servers Specify security requirements for mobile devices and clients Specify requirements for securing Active Directory Domain Services Design a strategy to manage secrets, keys, and certificates Design a strategy for secure remote access Understand security operations frameworks, processes, and procedures Understand deep forensics procedures by resource type Module 8: Design a strategy for securing PaaS, IaaS, and SaaS services Learn how to design a strategy for securing PaaS, IaaS, and SaaS services. Lessons M8 Introduction Specify security baselines for PaaS services Specify security baselines for IaaS services Specify security baselines for SaaS services Specify security requirements for IoT workloads Specify security requirements for data workloads Specify security requirements for web workloads Specify security requirements for storage workloads Specify security requirements for containers Specify security requirements for container orchestration After completing module 8, students will be able to: Specify security baselines for PaaS, SaaS and IaaS services Specify security requirements for IoT, data, storage, and web workloads Specify security requirements for containers and container orchestration Module 9: Specify security requirements for applications Learn how to specify security requirements for applications. Lessons M9 Introduction Understand application threat modeling Specify priorities for mitigating threats to applications Specify a security standard for onboarding a new application Specify a security strategy for applications and APIs After completing module 9, students will be able to: Specify priorities for mitigating threats to applications Specify a security standard for onboarding a new application Specify a security strategy for applications and APIs Module 10: Design a strategy for securing data Learn how to design a strategy for securing data. Lessons M10 Introduction Prioritize mitigating threats to data Design a strategy to identify and protect sensitive data Specify an encryption standard for data at rest and in motion After completing module 10, students will be able to: Prioritize mitigating threats to data Design a strategy to identify and protect sensitive data Specify an encryption standard for data at rest and in motion [-]
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Virtuelt klasserom 3 timer 1 990 kr
03 Sep
22 Oct
03 Dec
Du arver et regneark fra en kollega som har sluttet eller gått over i en annen stilling, eller andre har laget et regneark som du skal bruke og utvikle. Hvordan går du fr... [+]
Kursinnhold Enkle formler Cellereferanser Gi navn til celler og områder Feilkontroll og formelrevisjon Hente data fra andre ark og arbeidsbøker Egendefinerte tallformater Betinget formatering Utklippstavle og avansert innliming   Det er fordelaktig å ha to skjermer - en til å følge kurset og en til å gjøre det kursholder demonstrerer.   Kurset gjennomføres i sanntid med nettundervisning via Teams. Det blir mulighet for å stille spørsmål, ha diskusjoner, demonstrasjoner og øvelser. Du vil motta en invitasjon til Teams fra kursholder. [-]
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Virtuelt klasserom 3 timer 1 990 kr
01 Sep
20 Oct
01 Dec
Dette er kurset for deg som ikke er vant med Excel, men gjerne vil lære, deg som jobber med Excel regneark andre har laget, men ikke helt har oversikten over hva Excel ka... [+]
Kursinnhold Gjennomgang av Excel vinduet Enkle formler Enkel formatering Klipp og lim Kopiering av formler Merking Slette data Fjerne og legge til celler, rader og kolonner Angre Flytting og kopiering Søk og erstatt Autofyll Cellereferanser Låse og gi navn til celler Hva er en funksjon? Funksjonsveiviseren Gjennomgang av de mest brukte funksjonene: Summer, antall, størst, min og gjennomsnitt. Målgruppe Deg som Har begynt i en stilling hvor en er forventet å kunne Excel Er nysgjerrig på hva Excel kan gjøre for deg i din jobb Er nybegynner eller litt øvet Sliter med å skjønne hvordan du kan jobbe mest effektivt i Excel Forkunnskaper Excel: Ingen Øvrig: Er kjent med bruk av PC Det er fordelaktig å ha to skjermer - en til å følge kurset og en til å gjøre det kursholder demonstrerer. Kurset gjennomføres i sanntid med nettundervisning via Teams. Det blir mulighet for å stille spørsmål, ha diskusjoner, demonstrasjoner og øvelser. Du vil motta en invitasjon til Teams fra kursholder. [-]
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